Greenland Hotel Batam

Hotels
Independent
7.2 (21 reviews)
Komplek Ruko Greenland Blok J No.12A-16, Batam, 29432 , Batam , ID

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 11:32

Property Description

Convenient Amenities
Enjoy the convenience of complimentary wireless internet, concierge services, and a common area television. The complimentary area shuttle makes exploring nearby attractions a breeze within 1 kilometer.

On-Site Dining and Services
Indulge in a meal at G, the hotel's restaurant, or grab a snack at the snack bar/deli. Unwind with a drink at the bar/lounge. Benefit from dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Take advantage of the free ferry terminal shuttle and valet parking.

Comfortable Accommodation
Relax in one of the 60 air-conditioned rooms with LED TVs and complimentary wired and wireless internet. Private bathrooms feature showers and complimentary toiletries. For added convenience, safes, and desks are provided.

Immerse yourself in the heart of Batam at Greenland Hotel Batam, just minutes from Batam Centre Ferry Terminal. Book now for a memorable stay!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GHT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.2
Based on 21 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
T
Thet Ka
10
Pros:

not bad situation

2025-06-21 via Nuitee
A
ARDY
2
Pros:

The

2025-04-02 via Nuitee
I
Ismail
6
Uncomfortable bed mattress
Pros:

Requested single queen size was given two single bed. The room was in bad condition outside lean against the wall two pieces of big Glass. The bed spring coil is not in good condition. Hurt our body and it is very discomfort. I think the bed mattress is good to be discard.

2023-12-25 via Nuitee
P
Prithivi Raj
6
Good for budget travellers. Value for money.
Pros:

It’s a budget hotel so I did not have much expectation. Generally clean but toilet seats looked dirty and not of correct fit. Aircon was dripping with water but otherwise worked well and cool. The hotel is definitely value for money if you have no high expectation and just need a place to rest. Oh yes, the WiFi definitely sucks. Signal was almost impossible to connect. Thanks.

2022-06-14 via Nuitee
I
IDRUS family
4
Pros:

I dont like anything about the hotel. Property not to my espectation. Ever paid lower price than this hotel with much more satisfaction. Hotel so run down. Even the towels a lot of stain. The free breakfast was only rice and four dishes. Dis appointment to the max.😞

2019-12-22 via Nuitee
V
Verified traveler family
8
Pros:

Room 102, The room we stay aircon was not cool. Aircon spoil. Breakfast very simple, rice, vegs, chicken, bread without butter only Kaya, coffee, tea, orange juice.

2019-11-25 via Nuitee
R
razita
4
breakfast not enough and have to wait to refill
Pros:

bad experience

2019-10-29 via Nuitee
V
Verified traveler friends
6
Pros:

The water in the bathroom is too weak.
Next time please add some varieties of foods like fried eggs in the buffet menu. Thanks

2019-09-16 via Nuitee
V
Verified traveler
6
Quiet town and near to ferry
Pros:

Hotel is tucked in a corner, far from main road. Office and shops are closed at night.
No activity around. At night, not accessible. Dim street lights. Old building, renovated. 8 min drive to Batam Centre Ferry Terminal. Most passengers live there overnight to catch first ferry at 6am.

2019-08-05 via Nuitee
V
Verified traveler family
6
Pros:

It's central and easy to find cooked food and shopping.

2019-07-22 via Nuitee
V
Verified traveler
6
Pros:

Aircon need servicing . If got extra pillow will be better.

2019-07-16 via Nuitee
S
Serene partner
10
Pros:

I like it. Very clean, staff very polite. overall, very recommended.

2019-06-20 via Nuitee
V
Verified traveler
8
Pros:

Very convenient easy to find food near to batam ctr ferry terminal.. Nice location

2019-01-26 via Nuitee
A
Abdul Rahim
8
Boleh Lah.....
Pros:

It's an average hotel. Good staffs. My pillow was flat and the bed creaking. But I was too tired so no cares. New hotel with roadworks near the hotel.

2019-01-23 via Nuitee
D
Darma
10
Recommended to all viewers
Pros:

Convenient.a lot of various foods surrounding.nice n need room.massage center just opposite hotel lobby.quiet place and overall very good

2018-12-18 via Nuitee
T
Tan
4
.
Pros:

Room is small but is clean. We booked two rooms but one of the rooms the air conditioning was not working. The hotel technician was not very helpful. Requested to change to another oom but was told that hotel was fully booked that day. However, much later hotel gave another room (I thought fully booked?). Booking facts showed that there is hair dryer in room but when requesred, hotel said no hair dryer..... So how satisfied do you think was our stay ?

2018-11-25 via Nuitee
K
Kamsani
2
Pros:

No hot water to bath at all. Have cofffe and tea but cannot boil water. Tv always no signal. Poor facilities.

2018-11-08 via Nuitee
V
Verified traveler
8
Clean and worth the price
Pros:

Hotel staff was extremely helpful even late at night. One thing to comment on is their wifi. it is pretty slow and unstable in general so if you were to stay here, i'd suggest getting your own sim card as there was one night where there was totally no wifi connection even though it's connected to it.

2018-10-02 via Nuitee
V
Verified traveler
6
Only good as transit hotel.
Pros:

I stayed in this hotel several times simply because of the proximity to my regular massage centre. Otherwise there's not much to expect of this hotel. Some rooms are with stuffy-smell, some toilets are breeding ground for mosquitoes. Only 2 flimsy pillows are provided in each room. Hot water flask needs to be requested each time although the deluxe room that I usually booked says its provided. The breakfast spread, which isn't a spread at all, is too pathetic that at times I would just grab my breakfast elsewhere. 1 night stay in this hotel is all that's needed or you'll die of boredom.

2018-09-04 via Nuitee
V
Verified traveler
8
Hotel security and safety good
Pros:

While staying we faced mosquitoes bites, no water supply.
Hotel staff unable to help me to book GO CAR.


Good Breakfast arrangement with neatly during stay.
MY overall experience satisfied.

2018-06-21 via Nuitee