The Chaya Resort And Spa Chiang Mai

Hotels
Independent
8.4 (126 reviews)
141 Suandok Road, T. Suthep, Chiang Mai, Chiang Mai, 50000 , Chiang Mai , TH

Facilities

Express check-out
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Picnic area
See all facilities

Review Highlights

Pros:
Wellness pursuits
Good swimming pool
Cons:
Dark room
Unfinished backyard

Categories

Cleanliness
7.6
The building needs a touch up.
Service
9.1
Standard quality for this hotel tier.
Location
8.6
Standard quality for this hotel tier.
Room Quality
7.1
Room 115 was dark and felt like a semi-basement.
Amenities
9.1
Good deep swimming pool on the property.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
8.6
Standard quality for this hotel tier.
Overall Experience
8.5
Overall enjoyable but with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:20

Property Description

Outdoor Swimming Pools and Recreational Amenities
Indulge in the 3 outdoor swimming pools, lazy river, and bicycles for rent, making your stay both refreshing and adventurous.

Dining and Entertainment Options
Savor delectable meals at the poolside restaurant with a picturesque pool view, unwind at the bar/lounge, or enjoy a drink at the poolside bar, offering a perfect end to your day.

Convenient Amenities and Services
Benefit from a business center, express check-out, and dry cleaning services, ensuring a hassle-free stay. Plus, take advantage of the roundtrip airport shuttle and complimentary valet parking for added convenience.

Immerse yourself in luxury at The Chaya Resort And Spa Chiang Mai, where comfort and leisure meet. Book your stay now to experience a perfect blend of relaxation and recreation!

Important information:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CNX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 126 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.1
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.5
A
Allan
8
Pros:

Wonderful if you are interested in wellness pursuits

2025-09-22 via Nuitee
T
Tonia
6
Pros:

We had room 115, it was very dark semi basement type room, we had a small backyard but it looked like an unfinished construction site. Definitely not a room to sit outside and enjoy the view. Good deep swimming pool on the property though. The building needs a touch up.

2025-08-16 via Nuitee
J
Jenn family
8
Pros:

This hotel is a hidden gem with rooms that literally walk out to the huge pool. The outside decks and furniture could use an upgrade but the rooms are beautiful and comfortable. The staff was friendly but they forgot to tell us that we could order food the night before since regular dining was not open. We were there during the low season and practically had the place to ourselves. There is a sweet English style cafe around the corner.

2025-07-05 via Nuitee
D
Daniel
6
Pros:

The place is close to the airport and away from the city life. There's a laundromat nearby. The place seems to have history.

2025-06-30 via Nuitee
E
Ebony
2
Pros:

I ended up switching hotels as soon as I saw 2 rooms.
The driver was very kind and their English was extremely limited- which I understand.
I was not told to pay for the driver ahead of time and since my plane came in late, I had no way of exchanging currency. I was also told after calling several times that transportation was unavailable. They do struggle to communicate information.
I walked in and there was a very bad, moldy smell. I still tried to give it a chance. Then I walked in the room, smelled bad, very wet feel and there was a huge dead roach by the door. They offered me another room upstairs and I tried. A lizard crawled from under the bed to go under the closet.

I left immediately and went to another hotel. They did drive me to my new location.

I am working now to get a refund. Very, very kind staff however, the pictures do not give a true description of what you will see in person.

2025-06-27 via Nuitee
N
Nicholas
10
Pros:

Sooo beautiful of a resort!!! The staff is incredible and they made me feel at home!!! I’ll be back again!!

2025-05-20 via Nuitee
M
Malee family
10
Pros:

Love it.

2025-04-24 via Nuitee
A
Adam
10
Pros:

Nice

2025-02-23 via Nuitee
D
Dennis
10
Not disappointed at all
Pros:

Outstanding customer service from the front desk and breakfast was always amazing.

2025-02-20 via Nuitee
Y
Yexica family
2
Pros:

I traveled with my family, the photos shown are a big lie. When I arrived the room looked like a torture room it had no electricity, the railings and the floor are unsafe. The lady at the reception was very gentle, but the place is nasty. They have a cat in the reception that was playing with two rat that came out of the buffet area. I definitely went to another hotel and cancelled. Expedia should not have that property for rent.

2025-02-09 via Nuitee
M
Michelle partner
10
Pros:

We had a great stay at the Chaya. In particular the staff were all very friendly and attentive. As for the room, it was very clean, spacious and kept to a high standard. We didn’t have breakfast and didn’t tour the local area so can’t comment, but for the pool and the room we would highly recommend this hotel. Short taxi away from the airport and the Old town and local enough for tours to collect us from the hotel.

2025-02-05 via Nuitee
J
Juan
6
Pros:

Nice hotel for the price. A bit understaffed and under maintained.

2025-02-04 via Nuitee
R
Robert
10
Pros:

Excellent place to stay for the price point.
Close to old city

2025-01-29 via Nuitee
M
Miles partner
10
Pros:

A little noisy when planes departing, but the facilities and staff were great, good breakfast !!!

2025-01-28 via Nuitee
M
Marlon partner
8
Pros:

The property itself is nice and clean. The rooms are clean and spacious. There is a lot to do in the area if you’re willing to walk a bit. We walked about 30 mins from the hotel to the old town and wasn’t bad. Overall it was a pleasant stay and I will miss Chiang Mai. It’s a nice hotel in a convenient area if you don’t mind commuting a little.

2025-01-28 via Nuitee
L
Luisa partner
6
Pros:

Found a giant cockroach in the bathroom and stained sheets. Breakfast is overpriced.

2025-01-28 via Nuitee
K
Kevin partner
10
Pros:

Get the pool access room its so comfy and worth it. Staff is great.Sweetie will make your stay as perfect as possible

2025-01-24 via Nuitee
S
Sabrina partner
8
Pros:

Very kind staff and established hotel in a quiet and quaint area of chiang mai. The bathroom was unconventional and water was leaking from the shower out onto the steps leading to the tub, but I can’t say it was that big of a deal to me.

2025-01-24 via Nuitee
R
Richard
10
Pros:

Amazing room with swim up pool. Wasn’t to expensive. Amazing staff.

2025-01-19 via Nuitee
B
Brant partner
10
Pros:

Spaces rooms and I love the patio doors that open up onto the deck and everything is walkable on all sides. You can go north and you can go south into the old city and there’s tons of restaurants all around and there is even a place to do your laundry at the end of the corner That is open 24 hours

2025-01-15 via Nuitee