Villa Santa

Hotels
8.5 (851 reviews)
calle los orfebres 379 , Chiclayo , pe

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location for travelers
Cons:
Issues with room cleanliness
Delayed service for parking
Inconsistent amenities

Categories

Cleanliness
7.75
Multiple comments indicated issues with cleanliness, specifically a room smelling of sewage.
Service
9.25
General positive remarks about the staff being kind and responsive, despite isolated negative experiences.
Location
9.25
Proximity to restaurants and main plaza mentioned positively.
Room Quality
7.25
Several comments indicated discomfort due to old infrastructure and poor maintenance.
Amenities
8.75
Well-maintained amenities were appreciated, though some guest complaints reduced the rating.
Value for Money
8.25
A mix of sentiments; some guests felt they didn't get the value advertised.
Food and Beverage
8.75
Not directly addressed in reviews, assumed standard quality for this hotel tier.
Overall Experience
8.75
Mixed experiences but overall a reasonable stay for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 15:12

Property Description

Modern Accommodations
Villa Santa, just a 5-minute drive from the airport in Chiclayo, offers modern accommodations with free WiFi and daily breakfast. Each room features a desk, private bathroom, and a flat-screen TV with cable channels.

Convenient Amenities
Guests at Villa Santa can enjoy a 24-hour front desk and daily maid service for a hassle-free stay. The property is conveniently located near the bus station and main square, making it easy to explore the city.

Shuttle Services Available
For added convenience, shuttle services can be arranged for an extra fee, ensuring seamless transportation during your stay at Villa Santa.

Book your stay now at Villa Santa for a comfortable and convenient experience in Chiclayo!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.5
Based on 851 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.75
G
Guido van Es • solo_traveller • es
9
great stay!
Pros:

Excellent internet for working!!! And very nice staff, always ready to help with anything. The rooms are modern, clean, with comfortable beds and a good shower, very good.

Cons:

it's quite a standard breakfast, american breakfast, I always enjoy something extra like fresh fruit but it was alright anda gain very friendly service.

2026-03-28 • via Nuitee
C
Calulo 1974 • extended_group • ec
8
Pros:

Habitación amplia y limpia

Cons:

Del baño salía un olor muy feo, de la taza

2026-03-28 • via Nuitee
B
Banda Guerrero • couple • pe
10
Pros:

Atención

2026-03-27 • via Nuitee
P
Pablo • family_with_children • pe
10
2026-03-23 • via Nuitee
B
Banda Guerrero • couple • pe
10
Pros:

Su atención

2026-03-20 • via Nuitee
O
Okorie • solo_traveller • pe
2
2026-03-13 • via Nuitee
K
keiko tokashiki • couple • pe
5
2026-03-10 • via Nuitee
V
Velarde • extended_group • pe
7
Pros:

Ubicacion

2026-03-09 • via Nuitee
M
Massimo • couple • pe
10
2026-03-07 • via Nuitee
M
Massimo • couple • pe
10
2026-03-07 • via Nuitee
B
Banda Guerrero • family_with_children • pe
10
Pros:

buena La atención

2026-03-06 • via Nuitee
G
Gabriela • solo_traveller • pe
10
Pros:

Atención

Cons:

El calor

2026-03-02 • via Nuitee
P
Pablo • extended_group • pe
9
Cons:

Ventilación de la habitación, puede mejorar.
El tipo de ducha en el baño.

2026-03-02 • via Nuitee
Y
Yamunaque Alva • couple • pe
6
Pros:

Es tal cual las fotos

Cons:

Que inicialmente nos digan que no había cochera y que tenía costo adicional, y que nos estén llamando para mover el carro. Considero que deberían consultar a los huéspedes su horario de salida aprox para evitar despertarlos temprano para que muevan el vehículo

2026-02-28 • via Nuitee
L
Lais Solange • couple • pe
10
Pros:

Las habitaciones y el desayuno

2026-02-26 • via Nuitee
D
David • couple • pe
8
2026-02-25 • via Nuitee
V
Victor Flores • couple • pe
6
2026-02-22 • via Nuitee
I
Ismael • extended_group • pe
10
Pros:

Carisma de su personal

Cons:

Mucho ruido por los vecinos

2026-02-10 • via Nuitee
R
Richard • solo_traveller • us
5
Pros:

Secure parking

Cons:

I had to ask for a sheet for the bed. No shampoo. Would not stay again.

2026-02-09 • via Nuitee
B
Benites villanueva • couple • pe
7
2026-01-27 • via Nuitee