Zest Harbour Bay Batam by Swiss-Belhotel International

Hotels
•
Swiss-Belhotel
7.8 (105 reviews)
Jl. Duyung Sei, Jodoh, Batu Ampar, Batam, Riau Islands, 29432 , Batam , ID
62-778-4089900

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Facilities

Meeting rooms
Newspapers in lobby (surcharge)
Carport
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Hotel worth staying

Categories

Cleanliness
6.51
No specific sentiment provided; assumed to be standard quality for this hotel tier.
Service
7.98
Standard quality for this hotel tier.
Location
8.02
Standard quality for this hotel tier.
Room Quality
7.97
Standard quality for this hotel tier.
Amenities
8
Standard quality for this hotel tier.
Value for Money
7.96
Standard quality for this hotel tier.
Food and Beverage
8.01
Standard quality for this hotel tier.
Overall Experience
7.98
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:11

Property Description

Stunning Garden Views

Immerse yourself in the stunning garden views and enjoy top-notch amenities like complimentary Wi-Fi and concierge services. Delicious Dining Experience

Indulge in a satisfying meal at Citrus, the hotel's restaurant, serving guests with delectable dishes. Don't miss out on the daily buffet breakfasts from 6 AM to 10 AM for a fee. Convenient Features

Benefit from services like dry cleaning, a 24-hour front desk, luggage storage, and free self-parking. Make yourself at home in one of the 181 air-conditioned guestrooms with free Wi-Fi, private bathrooms, and daily housekeeping. Experience the best of Batam, located centrally near popular attractions and just minutes away from the nearest major airport. Book your stay at Zest Harbour Bay Batam by Swiss-Belhotel International.

Important information:

  • No pets and no service animals are allowed at this property.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.8
Based on 105 reviews
Cleanliness: 6.51
Service: 7.98
Location: 8.02
Room Quality: 7.97
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 7.98
R
Rick
10
Pros:

Clean room good location

2025-10-06 • via Nuitee
E
Eng Choon
8
Pros:

Hotel worth staying

2025-08-24 • via Nuitee
K
KIAT SIA
8
Pros:

Great location. Walking distance to good seafood restaurants and entertainment venues.

2025-06-03 • via Nuitee
E
Eng Choon
10
Pros:

Good

2025-05-19 • via Nuitee
S
Seah
4
Pros:

Air cond leaking. Shink drainage was slow. Noisy

2025-05-12 • via Nuitee
A
Abu Bakar • partner
10
Pros:

Walking distance to Harbour Bay Ferry Termina

2024-12-21 • via Nuitee
S
Suhaila • family
10
Pros:

Friendly and comfortable

2024-12-09 • via Nuitee
F
Faisal Mohammed Ali
8
Pros:

So clean n easy access to anywhere

2024-10-20 • via Nuitee
D
Dan Lee • friends
10
Pros:

Convenient

2024-10-07 • via Nuitee
K
Kee Huat • partner
8
Pros:

The staff are very helpful. We stayed for 2 nights and we throughoutly enjoy our stay at this hotel.

2024-08-10 • via Nuitee
K
Kamsan • family
8
Pros:

Walking distance from ferry terminal

2024-06-29 • via Nuitee
S
Seah
4
Pros:

No free parking and the hotel room sink water drainage was slow.

2024-06-22 • via Nuitee
G
Gerald
10
Pros:

Great hotels on the door step of the ferry terminal.

2024-05-31 • via Nuitee
S
Seah
2
Pros:

Air cond was not cold at all

2024-05-04 • via Nuitee
S
Seah
4
Pros:

Room service was bad first few days

2024-02-17 • via Nuitee
R
Rusdi Bin • family
6
Pros:

Near to ferry terminal

2024-02-02 • via Nuitee
J
JUNAIDAH • family
10
Pros:

Near ferry

2023-10-08 • via Nuitee
T
Teck Kian
8
Air Condition
Pros:

The air condition was not working properly, but they manage to change a room.

2023-09-15 • via Nuitee
T
Thiam Hua
10
Pros:

Clean

2023-07-16 • via Nuitee
T
Tan Chun Kiat
10
Pros:

My favourite choice of hotel when travelling to Batam

2023-01-06 • via Nuitee