Emerald Hotel

Hotels
9.7 (9 reviews)
Eleutheriou Benizelou 94 , Malia , gr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean pool
Quiet yet central location

Categories

Cleanliness
9.52
The pool is super clean, indicating a good level of cleanliness.
Service
10
The staff is very friendly and helpful.
Location
10
The location is quiet yet central, highly recommended.
Room Quality
9.52
Standard quality for this hotel tier.
Amenities
9.52
Includes a clean pool and parking, typical for quality accommodation.
Value for Money
9.52
Standard quality for this hotel tier.
Food and Beverage
9.52
Standard quality for this hotel tier.
Overall Experience
10
Overall, a very positive experience; would love to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:28

Property Description

Swim and Snack by the Pool
Enjoy a refreshing dip in the swimming pool or grab a snack at the poolside bar surrounded by lush gardens at the family-run Emerald Hotel.

Cozy Studios with Scenic Views
Relax in studios featuring balconies with views of the pool and mountains. Each studio is equipped with a kitchenette, perfect for preparing light meals during your stay.

Convenient Location and Amenities
Benefit from free WiFi, a shared lounge, and easy access to local attractions. With the town of Hersonissos just 7 km away and the Minoan Palace of Malia nearby, the Emerald Hotel offers both comfort and convenience.

Book your stay at the Emerald Hotel now for a delightful holiday experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 09:30 AM
Airport code: HER

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.7
Based on 9 reviews
Cleanliness: 9.52
Service: 10
Location: 10
Room Quality: 9.52
Amenities: 9.52
Value for Money: 9.52
Food and Beverage: 9.52
Overall Experience: 10
E
Edward • extended_group • gb
10
2025-07-10 • via Nuitee
A
Alessia • solo_traveller • gr
10
Pros:

Das Personal Sehr freundlich und hilfsbereit, das Pool super sauber, es gibt einen Parkplatz, und die Lage ruhig und gleichzeitig Zentral, sehr zu empfehlen. Würde gerne nochmal kommen.
Nochmal vielen Dank für alles und bis bald :)

2025-07-08 • via Nuitee
E
Eddie • group • se
10
Exceptional
Pros:

Exceptional service, amazing staff that always helped out with whatever you needed.

Cons:

The cleaning could have been better

2024-07-11 • via Nuitee
H
Hamilton • family with young children • us
8
Very good
2023-10-12 • via Nuitee
R
Rachael • family with young children • nl
10
Exceptional
Pros:

Stayed here for the second year running. We were made to feel welcome from the moment we arrived. Nothing is too difficult for Smaragda and her family and they will go out of their way for you. Will definitely stay here again.

2023-09-30 • via Nuitee
A
Anonymous • solo traveller • ca
10
Exceptional
2023-06-07 • via Nuitee
R
Rachael • family with young children • nl
10
Exceptional
Pros:

A wonderful family run hotel. From the moment you arrive until the moment you leave you are made to feel welcome.
All the best restaurants are within walking distance. There is nothing bad to say. Can't wait to go back again next year.

2022-09-29 • via Nuitee
H
Hunorka • young couple • fr
9
Superb
Pros:

The pool area was really good and relaxing. The hotel is near to the center so you can walk everywhere ( big supermarket is just 5 min away), but it is not noisy at all.
The staff is really helpful and always in a good mood.

Cons:

The kitchen could be a little bit more equipped.

2022-09-05 • via Nuitee
A
Anna • family with young children • pl
10
we 100% recommend that place
Pros:

We were very pleased because of the kind staff, swimming pool, the area, pool bar. Everything was excellent. We would love to come back!

2022-08-12 • via Nuitee