Hotel Maya Rue

Hotels
Independent
8 (76 reviews)
Calle Aldama #36, Col Centro, Palenque, CHIS, 29960 , Palenque , MX

Facilities

Free WiFi
24-hour front desk
Luggage storage
Safe-deposit box at front desk
Tours/ticket assistance
Mosquito nets
Reception hall

Review Highlights

Pros:
Good attention from staff
Everything in good conditions
Cons:
No parking availability mentioned

Categories

Cleanliness
7.14
The review mentions all in good conditions, though no specifics on cleanliness were given.
Service
8.61
The review indicates good attention from the staff.
Location
8.15
Standard quality for this hotel tier.
Room Quality
8.1
Standard quality for this hotel tier.
Amenities
8.13
Standard quality for this hotel tier.
Value for Money
8.09
Standard quality for this hotel tier.
Food and Beverage
8.14
Standard quality for this hotel tier.
Overall Experience
7.61
Overall good experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:38

Property Description

Convenient Amenities

Enjoy complimentary wireless internet and tour assistance during your stay. Unwind at the bar/lounge and start your day with a free continental breakfast.

Featured Amenities

Benefit from a 24-hour front desk, luggage storage, and safe deposit box. Your convenience is our priority.

Comfortable Guestrooms

Relax in one of our 14 guestrooms with flat-screen TVs and free Wi-Fi. Freshen up in the private bathrooms equipped with complimentary toiletries.

A stay at Hotel Maya Rue immerses you in the heart of Palenque, with key attractions just minutes away. Book now for an unforgettable experience.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 76 reviews
Cleanliness: 7.14
Service: 8.61
Location: 8.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 7.61
A
Angel partner
8
Pros:

Deben especificar que no cuéntan con estacionamiento ya que uno llega con esa confianza, de lo demas no tengo queja, todo en buenas condiciones y buena atención del personal.

2025-09-28 via Nuitee
F
Fernando Jonatan
10
Pros:

Excelente servicio

2025-03-21 via Nuitee
M
marion
10
Pros:

Nice staff

2025-02-06 via Nuitee
M
Mario
10
Pros:

Dies ist mein bevorzugtes Hotel in Palenque, es ist im Zentrum der Stadt, Restaurants und Geschäfte fußläufig erreichbar.

2025-02-01 via Nuitee
P
Peter partner
8
Pros:

Das Hotel liegt ziemlich zentral und in fussläufiger Distanz sowohl zur Einkaufsstrasse wie auch zum Park oder diversen Restaurants und Cafes.

2025-01-29 via Nuitee
J
Juan partner
8
Pros:

Buen precio y buen servicio

2025-01-21 via Nuitee
R
ROBERTO partner
4
Pros:

Había insectos muy pequeños que generaban comezón

2025-01-05 via Nuitee
O
Ofelia partner
8
Pros:

Nice

2025-01-04 via Nuitee
E
Eugenia Elvia family
8
Pros:

Me cobraron en efectivo y no me regresaron cambio completo

2025-01-02 via Nuitee
V
VICTOR HERNANDEZ family
8
Pros:

Desayuno NO incluido.

2024-12-21 via Nuitee
W
Wolfgang partner
8
Pros:

Sehr zuvorkommendes Personal

2024-12-11 via Nuitee
E
Elba family
8
Pros:

Hotel was within walking distance of ADO bus terminal. Near main plaza, lots of places to eat. Clean place, staff very helpful and nice little breakfast . Easy on your budget too. December celebrations were starting in this happy town. Recommend

2024-12-10 via Nuitee
A
ana family
6
Pros:

I liked how convenient it was to everything, transportation and places to eat and walk around. I also reallly liked the staff because they were very nice and helpful! It is noisy because it's right next to a busy street and also a tortilla maker, which can make it difficult to sleep at night. What I would do mention is 2 things: 1) the shower/shower head was not working properly along with the shower splattering all the water everywhere and even outside of the shower/bathroom, 2) the toilet was not properly working either, not flushing correctly, so we had to pour water into the tank to make it flush. Could be better cleaned and kept.

2024-12-08 via Nuitee
J
James S
8
Heart of downtown.
Pros:

Location. Well, not close to the archeological site, but very close to good restaurants and services in the heart of the city. One minor problem is that there is no on-site parking, but the street is pretty safe if you don't leave anything visible. Oh, and they had a great breakfast.

2024-11-24 via Nuitee
W
Wing family
10
Pros:

The hotel staff are nice. The check in is fast. The hotel is in the center of the centro district. It is close to restaurants and shops. I only need to walk about 10 to 15 minutes to the long distant bus station. The only con is the hotel does not have elevator but it is not difficult to me to go to my room.

2024-11-03 via Nuitee
V
Verónica
10
Pros:

Muy bien todo

2024-10-29 via Nuitee
A
Alicia
10
Pros:

Very clean and friedly staff.

2024-10-14 via Nuitee
E
eustacio partner
8
Pros:

Solo me hospede una noche, porque al día siguiente viaje en el tren Maya. El hotel está en el centro de Palenque, esa es una ventaja; sin embargo, en la noche-madrugada se escucha mucho ruido de la calle. Por lo demás, buen hotel, el desayuno incluido muy nutritivo.

2024-09-17 via Nuitee
J
José
10
Pros:

Todo bien

2024-08-16 via Nuitee
G
Gloria Araceli
8
Un buen paseo
Pros:

Fuimos a conocer la ciudad, estuvimos poco en el hotel, limpio, agusto, el personal amable

2024-08-05 via Nuitee