Golden Bay Suites

Établissement conforme à la description. L’emplacement est très agréable

Fjärde gången på detta hotell. Lugnt ställe. Hade utsikt över poolen och havet. Härlig strand. Bra restaurang alldeles vid stranden. Väldigt mycket trappor. Rent och snyggt.

We had a sub basement flat and it was great value. Spacious and near the pool. Could do with some sprucing up in terms of furniture etc but nothing to spoil our stay. The hotel restaurant is what makes it for us. Great food and staff. Best cocktails and the best spaghetti ever. Coffee is superb too. We asked the hotel to leave two pizzas in our room as we were arriving late and nothing is a problem for them. Location is absolutely wonderful on the beach.

Lovely place, lovely beach. Food was amazing! Thank you!

Upea jo vakkari hotelliksi muodostunut lomakohde.
Rauhallinen ja kaikki palvelut äärellään.

Paikka rannalla loistava. Yleinen siisteys hotellissa, lähialueella ja rantatuoleilla oli puutteellinen.
Puitteet olisivat hyvät, mutta panostus kokonaisuuteen puuttuu.

Mjög gott hótel og góð staðsetning

Points positifs: excellente localisation, chambre avec vue et balcon sur la mer superbe, hotel en bord de plage, accueil a l hotel par Mrs Koukouraki tres agreable et accueil de Cristina tres agreable au restaurant

Points negatifs:
1) l'autre personne assurant l accueil s est montree tres desagreable
-> en tant que voyageur solo, elle ne souhaitait pas garder ma cle de chambre pour que je puisse profiter de la plage et de la mer, cela ne lui coute rien et cela constitue un simple service..
-> elle tenait a ce que ma chambre soit liberee le jour du depart a 11h au lieu de 12h comme stipule sur expedia..je n ai pas cede
2) en tant que silver, je n ai pas eu le cadeau de bienvenue mentionné lors de la reservation

Skønt hotel med en vidunderlig beliggenhed. Lejlighederne er lidt kedelige, og sovesofaerne i stuen er meget hårde. Ydermere mangler der lidt knager, hylder og kunst. Men beliggenheden, med den gode strand og restaurant på hotellet trækker meget op. Vi havde 10 dage på hotellet og havde en balkon som vendte den „rigtige vej“ som er i skyggen når det er juli måned :)

Dejlig beliggenhed, sødt personale, men desværre utrolig dårlig rengøring og mindre god stand af værelses faciliteter.

Hotel is very nice , rooms are big , small kitchenette and fridge very convenient , cleaned everyday … nice lady at checking in and out … helped us discover some local places as well .
Little supermarket on the the hotel side 1 min walk .
Or u can go to the main SYNKA 2 min by car , 10-15 walking .
Free parking
Beach is clean and amazing.
Sun beds and table cost 15 Euro by the beach or free on the pool.. we bought our own umbrella 25 euro and left there :)
The restaurant is amazing with good prices and quality and staff were nice .

I like them! So clean and nice people. Really welcoming!

Bra restaurang. Väldigt trevlig personal. Hårda sängar.

Our stay at Golden Bay Suites from May 10th to May 17th was generally pleasant, but unfortunately, it was marred by some uncomfortable incidents that affected our overall experience.

Our biggest challenge was the lack of remote controls for the air conditioning units, which resulted in us not being able to use the air conditioning for the first three days of our stay. We arrived on Saturday evening around 8 PM, and there was no staff on the premises. Sunday did not bring any resolution either, and it was only on Monday afternoon that we were given a single remote control for the three air conditioning units in the apartment. This made our first few days quite uncomfortable, especially due to the weather conditions. We had to open the windows at night, which resulted in our 4-year-old child having 30 to 40 mosquito bites the next morning.

Another concerning incident was the discovery of a wasp nest in the bathroom. It took two days from when we reported the issue for it to be removed. We had to request action twice, which was quite concerning for our safety and comfort.

Finally, the freezer in our room was faulty and could not close properly, resulting in water leaking everywhere inside the fridge. We reported this issue to the reception, but it was not fixed during our stay. This also meant that the ice cream we bought melted, and we had to throw it away. It was only on the last day, 30 minutes before check-out time, that the janitor asked if he should fix it.

Despite these issues, we were generally satisfied with our stay and appreciate the efforts of the staff. We had hoped for some form of compensation for the inconveniences we experienced, but unfortunately, our request was denied. We hope that our feedback will be taken into consideration to improve the experiences of future guests.

Lovely views from the room, and really nice beaches within walking distance

Tolles Hotel mit direkter Strandlage, sehr freundliches Personal am Empfang und im Restaurant, sehr entspannter Aufenthalt

The property was in a beautiful location. Nicely updated.

First solo trip and this hotel was perfect location for me. The room itself was fine and comfortable, although a little dated in places was kept very clean by staff . I had a semi basement room which was ok for me , I didn’t use the outside area with it due to being so close to pool and therefore could be noisy and often had ball hitting windows , not a real issue for me though. The hotel grounds are beautiful and location amazing. There is bus stop within walking distance takes you to Chania town . Only issue I would say was sunbeds and people putting towels on them to reserve them . On vacating my room there is place for freshening up and leaving suitcase .

This hotel is super well located, it has access to an amazing sandy beach, and the staff is very friendly and helpful. We’ll definitely come back!

Great scenic property on a beach. Wonderful onsite restaurant. Short drive to historic Aptera.