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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Sauna
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Lower bathroom sink
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Public Bath
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Fruits
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Steam room
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Pet basket
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Private beach nearby
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Beach toys
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Mercure Santa Marta Emile offers a luxurious stay in Santa Marta with free WiFi, an outdoor pool, and beautifully decorated rooms with wooden floors and doors. The hotel boasts a terrace, fitness center, and a bar for guests to unwind and socialize.
Convenient Amenities
Guests can enjoy modern amenities such as air conditioning, flat-screen TVs, and private bathrooms in every room. The 24-hour front desk ensures all needs are met promptly, and the hotel provides private parking on site. Additionally, sun chairs are available for guests to relax just a 1-minute walk away from the beach.
Ideal Location
Conveniently situated near the beach and just 4 km from Simón Bolívar International Airport, Mercure Santa Marta Emile is the perfect choice for a comfortable and memorable stay in Santa Marta.
Book your stay now at Mercure Santa Marta Emile for an unforgettable experience!
Please note full payment must be made upon check-in.
Based on local tax laws, all Colombian citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) only when receiving a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country; Exemption only applies to room package rates (accommodations). Permit must be shown upon arrival.
Please note that in accordance to 679 of 2001 Colombian Law, Law 1336 de 2009 and 3840- 2009 resolution, sexual exploitation of children is illegal. Therefore, every children from ages 0 to 17 must present a valid ID and birth certificate along with the parents ID to verify their relationship. If the minor is not accompanied by his or her parents, the accompanying adults must have a written and authenticated authorization along with the previously mentioned documentation.
Please note there optional hotel insurance are COP 7500 per person, per night.
Parking is subject to availability.
Please note that only assistance dogs are accepted at the property.
Please note that only one pet per room with a maximum weight of 15 kilos is allowed. A supplement of COP 60.000 per every night will be applied.
Please note must present a current vaccination card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 13 years old to 17 years old stay for COP 107,100 per person per night when using an existing bed.
Children from 2 years old to 12 years old stay for free when using an available extra bed.
People 13 years old and over stay for COP 107,100 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
la comida
limpieza de la piscina, baño que esta cerca de esta y limpieza de la habitacion.
La playa no esta al lado del hotel, este no tiene parasoles ni sillas suficientes para los huespedes, es una playa demasiado llena de gente y no genera seguridad.. No pudimos disfrutar del mar
No me gustó El desayuno la misma comida todos los días
El desayuno
todo
todo estuvo excelente
La Piscina, y el parqueadero muy ampio
Las Habitaciones muy pequeñas para 4 personas
En realidad todo,especialmente la amabilidad del personal
Pues no hubo nada que me disgustara
El.desayuno muy bien. Excelente el.caldo. la atención del personal Excelente!
El sauna y el baño turco estaban fuera de servicio.
La piscina , la comida del hotel excelente , su personal .
Uno de los ascensores tenía averiado el sensor. Lastimosamente por casi ocurre un accidente con mi hijo de 2 años , ya que la puerta se cerró cuando iba entrando , reaccione a tiempo y logre jalarlo .
Excelente desayuno
Impecable el hotel
Fenomenal ubicación
Nada todo bien
La piscina y la atendió a la habitación
Las habitaciones son muy cómodas, el hotel está actualizado y muy buena atención
Podrían aumentar la variedad de alimentos en el desayuno
Everything is good
Muy buenas todas las comidas
Destacables comidas tipicas de la Zona
Personal muy amable recepcion, comedor y servicios.Todos
Disfrute todo. Excelente elección , despues de haber pasado por Bogota, y la ruidosa Cartagena
Pocos y casi nada de vendedores en la playa, poco acosadores y educados. despues de haber estado en Bogota y la Ruidosa cartagena
Lo único que puedo decir es una excelente atención, ubicación e instalación. Siempre lo hacen sentir con mucho respeto y amabilidad.
Estupenda
Estaba tapado la ducha del baño
La ubicación, por su cercanía a la playa
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