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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Parking garage
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Shuttle service (additional charge)
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Toilet with grab rails
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Private beach area
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Lower bathroom sink
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Public Bath
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Higher level toilet
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Kids' pool
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Steam room
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Visual aids: Braille
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Mercure Santa Marta Emile offers a luxurious stay in Santa Marta with free WiFi, an outdoor pool, and beautifully decorated rooms with wooden floors and doors. The hotel boasts a terrace, fitness center, and a bar for guests to unwind and socialize.
Convenient Amenities
Guests can enjoy modern amenities such as air conditioning, flat-screen TVs, and private bathrooms in every room. The 24-hour front desk ensures all needs are met promptly, and the hotel provides private parking on site. Additionally, sun chairs are available for guests to relax just a 1-minute walk away from the beach.
Ideal Location
Conveniently situated near the beach and just 4 km from Simón Bolívar International Airport, Mercure Santa Marta Emile is the perfect choice for a comfortable and memorable stay in Santa Marta.
Book your stay now at Mercure Santa Marta Emile for an unforgettable experience!
Please note full payment must be made upon check-in.
Based on local tax laws, all Colombian citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) only when receiving a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country; Exemption only applies to room package rates (accommodations). Permit must be shown upon arrival.
Please note that in accordance to 679 of 2001 Colombian Law, Law 1336 de 2009 and 3840- 2009 resolution, sexual exploitation of children is illegal. Therefore, every children from ages 0 to 17 must present a valid ID and birth certificate along with the parents ID to verify their relationship. If the minor is not accompanied by his or her parents, the accompanying adults must have a written and authenticated authorization along with the previously mentioned documentation.
Please note there optional hotel insurance are COP 7500 per person, per night.
Parking is subject to availability.
Please note that only assistance dogs are accepted at the property.
Please note that only one pet per room with a maximum weight of 15 kilos is allowed. A supplement of COP 60.000 per every night will be applied.
Please note must present a current vaccination card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 13 years old to 17 years old stay for COP 107,100 per person per night when using an existing bed.
Children from 2 years old to 12 years old stay for free when using an available extra bed.
People 13 years old and over stay for COP 107,100 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Instalaciones , atención y la comida excelente
Ubicación, amabilidad personal
la habitación y su piscina
Un poco mas de información sobre el restaurante.
Excelente oferta, precio, tranquilidad, servicios, ubicación
La oferta gastronómica para el almuerzo y/o cena. Si bien es cierto no iba en plan de crítico musical, hace falta mejorar la música ambiental.
Las instalaciones son muy cómodas
Las habitaciones son muy cómodas, el personal muy amable y hotel en general es muy limpio.
Todo ok
Que booking me canceló el desayuno
Lindo , limpio
No tiene playa privada
Atención del personal excelente
Servicio en la playa la primera vez no pudimos estar en el mar por no haber carpa ni sombrilla. La segunda vez excelente.
la comida excelente!!! probamos sandwiches, hambuersa, pizza y bandeja de fritos, todo muy al igual que las bebidas. El servicio de parte del personakl que nos tencio fue muy amable, desde la recepcion (William y Randy), pasando por la piscina y al final por los jóvenes (Alejandro y Robert) de las carpas en la playa.
todo estuvo, sugeriria incluir palitos de queso como opcion en el menu para pedir a la hora de disfrutar la piscina
La ubicación es perfecta y la amabilidad del
Personal impecable
Todo me gusto
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