Jewel Sports City and Aqua Park

Hotels
Independent
6.4 (3006 reviews)
Al Zahraa, Nasr City, Cairo, Egypt , Cairo , EG

Facilities

Free breakfast
Fitness facilities
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Good room size
Quiet environment
Cons:
Cleanliness issues
Distance from city center
Wi-Fi and amenities issues

Categories

Cleanliness
5.61
Some concerns about cleanliness mentioned in reviews.
Service
7.58
Staff were generally helpful, with specific praise for individuals.
Location
6.62
Easy access mentioned, but some complaints about being far from city center.
Room Quality
6.57
Generally good room quality, though bathroom finishes did not meet expectations.
Amenities
6.1
Facilities available, but some issues with the water park and TV programming.
Value for Money
7.06
Perceived as decent for the price paid.
Food and Beverage
6.11
Food and ambiance received praise, with some need for improvement noted.
Overall Experience
5.58
Mixed feelings about experiences with hiccups in service and issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:15

Property Description

Welcome to Jewel Sports City and Aqua Park, an oasis of fun and relaxation in the heart of Cairo!

Recreational Paradise
Dive into adventure with 9 outdoor swimming pools or let loose at the thrilling water park. Our comprehensive health club ensures you stay active while soaking up the sun.

Culinary Delights
Savor delicious meals at our on-site restaurant or grab quick snacks at the café. Enjoy 24-hour room service and unwind with refreshing drinks from our two vibrant bars.

Comfort & Connectivity
Our 158 air-conditioned rooms offer luxury and convenience, featuring private furnished balconies, LCD TVs, and complimentary Wi-Fi. Experience the perfect blend of comfort and connectivity for both leisure and business guests.

Don't miss the opportunity to create unforgettable memories—book your stay with us today!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served or permitted at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • Food & Beverage

    No alcohol allowed onsite

See all policies

Location

Guest Reviews

6.4
Based on 3006 reviews
Cleanliness: 5.61
Service: 7.58
Location: 6.62
Room Quality: 6.57
Amenities: 6.1
Value for Money: 7.06
Food and Beverage: 6.11
Overall Experience: 5.58
A
Al-anwer solo_traveller eg
8
Cons:

Lights in the room are deficient . Need more lamps

2026-05-16 via Nuitee
D
Dr.Eslam Azouz Basha solo_traveller eg
8
Pros:

The staff and the location

2026-05-15 via Nuitee
H
hany far solo_traveller ae
10
Pros:

Everything was perfect

Cons:

Nothing

2026-05-15 via Nuitee
K
kamal couple ae
7
2026-05-14 via Nuitee
N
Naga family_with_children eg
10
2026-05-14 via Nuitee
K
Karim family_with_children eg
9
2026-05-11 via Nuitee
M
Maria Susana couple ec
9
Muy agradable y tranquila estancia
Pros:

La comida estuvo bien, podrían variar un poco más y dar opciones más saludables .
Es un hotel muy agradable.
No está cerca del centro de la ciudad pero la zona es bonita y cercana al aeropuerto.

Cons:

Las piscinas con agua fría.
Mucha comida frita.
Tuve que llamar varias veces para pedir que retiraran los platos de la comida pedida al cuarto y no lo hicieron hasta el otro día.
Habían las opciones de hacer deportes pero en realidad no había nadie atendiendo los lugares como en los toboganes de las piscinas, no sè si eso era parte de la estadía o no.
El internet en el cuarto no era bueno.

2026-05-11 via Nuitee
F
Farah solo_traveller eg
10
2026-05-11 via Nuitee
F
Farah solo_traveller eg
10
2026-05-11 via Nuitee
S
Stefano solo_traveller it
5
Pros:

La posizione vicino all’aeroporto.
Pulizia della camera.

Cons:

Il freddo all’interno, aria condizionata gelida ovunque. Il vetro della porta finestra della mia camera era rotto e di notte lasciava passare rumore e aria fredda. Ho segnalato alla reception ma nessuno è intervenuto. Colazione “dolce” molto scarsa.

2026-05-10 via Nuitee
S
Sumaiya couple om
8
Pros:

موقع المكان ممتاز والمكان نظيف والاستقبال ممتازين حتى طلبت منهم تغير المكان لان بغيت اجرب الفندق الجديد مالهم ماقصرو عطوني غرفه بدون فارق السعر وحبيت اكثر انهم حاطين مكاين سحب مبالغ وتبديل عملات

2026-05-10 via Nuitee
M
Majid solo_traveller ie
10
2026-05-10 via Nuitee
U
uhoud solo_traveller us
9
2026-05-10 via Nuitee
M
Majid solo_traveller ie
10
2026-05-10 via Nuitee
E
ermelinda family_with_children it
6
Non ritornerei
Pros:

Camera al 4 piano bella vista sulle piscine Centrali

Cons:

Colazione pessima. Ho chiesto una camera matrimoniale e ci è stata data una doppia letti singoli dicendo che era finita la disponibilità solo al momento del check in la sera.

2026-05-09 via Nuitee
Ahmed 3 solo_traveller eg
5
2026-05-08 via Nuitee
D
DANIEL family_with_children fr
5
I don’t recommend this hotel
Pros:

Nice pool and aqua park

Cons:

The staff speaks very bad english. Breakfast was mediocre and the staff was shouting in Arabic all the time during breakfast which was very annoying.

2026-05-08 via Nuitee
S
Sarah solo_traveller eg
10
Pros:

Everything exceeded my expectations and I wanna express my gratitude to Ms. Sarah in the reception she was very welcoming, friendly and helpful

2026-05-08 via Nuitee
M
Majid solo_traveller ie
8
2026-05-08 via Nuitee
A
Ashrf solo_traveller eg
10
Pros:

شكران

Cons:

اله

2026-05-07 via Nuitee