Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable accommodations
Cons:
Need for improved breakfast
Some room furnishings are outdated

Categories

Cleanliness
8.84
Reviews indicate cleanliness was consistently mentioned as satisfactory.
Service
9.31
The staff is described as friendly and helpful, exceeding standard quality.
Location
8.85
Location is generally good, though some noted distance from main attractions.
Room Quality
8.3
Some comments indicate that rooms appear a bit worn and could use improvement.
Amenities
8.33
Mixed feedback on amenities; while some are excellent, others need attention.
Value for Money
8.79
Overall seen as good value for the quality provided.
Food and Beverage
7.84
Breakfast options noted as needing improvement.
Overall Experience
9.31
Most guests expressed high overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:08

Property Description

Garden Oasis and Culinary Delights

Hotel Santa Cruz in Huaraz offers a peaceful retreat with its garden, terrace, and shared lounge. Indulge in authentic Peruvian cuisine at the on-site restaurant and unwind with a drink at the bar.

Comfortable Rooms with City Views

Each room at Hotel Santa Cruz features a patio, private bathroom, and modern amenities including a flat-screen TV and hairdryer. Some rooms even boast stunning city views, ensuring a pleasant stay for all guests.

Convenience and Leisure Combined

Enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the property. For leisure, guests can utilize the barbecue facilities, business center, or simply relax in the snack bar.

Book now to experience the perfect blend of comfort and convenience at Hotel Santa Cruz!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .

To be exempt from this 18% additional fee (IGV), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption.

Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru.

This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.7
Based on 104 reviews
Cleanliness: 8.84
Service: 9.31
Location: 8.85
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 9.31
J
JACQUELINE MARGOT couple pe
10
2026-02-10 via Nuitee
L
Luis moises couple pe
8
Muy buena opción
Pros:

Bonito, limpio y cómodo. Fueron bastante amables y el estacionamiento de fácil acceso. Las ropas de cama estuvieron excelentes para el frío de Huaraz

2026-01-19 via Nuitee
Óscar couple pe
8
Me trataron bien
Pros:

La amabilidad de su personal

2026-01-19 via Nuitee
S
Sara solo_traveller us
9
Bien no me quejo
Pros:

Que tiene una vista a las montañas impresionantes el nevado Huascaran el espectacular

Cons:

La ubicación está un poco lejos de todo

2026-01-18 via Nuitee
D
Deborah couple ca
1
Cons:

Shysters

2026-01-13 via Nuitee
J
jedson couple pe
8
Bueno
Pros:

La atencion de las personas del Hotel y buen desayuno

Cons:

la cama estuvo un poco dura.

2025-12-10 via Nuitee
E
Elena extended_group pe
10
Muy buen hospedaje, habitaciones muy cómodas y excelente atención.
Pros:

Relación calidad precio y el servicio.

Cons:

Que no esté tan cerca de la plaza, sin embargo hay opciones cercanas para el almuerzo y la cena.

2025-11-24 via Nuitee
A
AMPARO extended_group es
8
Pros:

El personal es muy amable y muy servicial.

2025-10-27 via Nuitee
L
Libe extended_group es
6
2025-10-24 via Nuitee
S
sun jae couple kr
9
2025-10-13 via Nuitee
C
Clelia family_with_children us
8
Great Staff, comfortable accommodations and good value!
Pros:

The view from our room was awesome! We all truly enjoyed the breakfast, it was really good! Our beds were warm and comfy. Hotel staff helped us coordinate transportation to and from the terminal too.

Cons:

Our stay was great. The had 2 wood fireplaces and they had 1 going, but would had been nice to have both. We did not ask, and I am sure that if we asked, they would had them going.

2025-10-08 via Nuitee
A
Aldo Jasson couple pe
6
Cons:

Me cobraron en dolares, pero no me aceptaron el pago el dolares, es decir, me hicieron la conversión a soles.
Los muebles de la cama, silla y del cuarto en si, se ven muy antiguas y un poco descuidado.

2025-10-06 via Nuitee
O
Oliver couple ch
8
2025-09-18 via Nuitee
T
Tim couple de
7
Pros:

Es gab eine warme Decke und eine kleine Heizung. Das Bad sah frisch renoviert aus.

Cons:

Es war nachts sehr laut und im Zimmer war es ohne Heizung sehr kalt. Die Betten war sehr auslegen.

2025-09-14 via Nuitee
B
beatrice solo_traveller ch
10
Pros:

Super Hotel

2025-09-03 via Nuitee
W
Walter partner
8
Pros:

La localidad era tranquila y el Hotel fue muy acogedor. Lo unico negativo es que el dia que llegamos tuvimos que salir a el publo a cenar ya que el restaurant del hotel estaba cerrado.

2025-08-29 via Nuitee
F
Flavia Cristina couple br
10
Pros:

Entrega exatamente o que é prometido e ainda conta com um restaurante elegante com vista para as montanhas, que servem refeições e pizzaria deliciosas no jantar para quem não quer sair para comer…

Cons:

Para quem anda a pé bom saber que fica próximo ao centro mas localizado em local mais alto, então precisa ter fôlego para subir algumas ruas…

2025-08-18 via Nuitee
L
Luis, chung dar couple tw
6
2025-08-13 via Nuitee
E
Erinson family_with_children pe
5
Vacaciones en familia
Pros:

Todo limpio ! Muy amables y cerca del centro, en taxi unos 5 minutos

Cons:

Las palomas hacen ruido si te toca habitación de ultimo piso , el cable y canales del televisor chisosos y borrosos pésima señal.

2025-08-07 via Nuitee
M
Melissa family_with_children pe
10
Pros:

El personal

2025-08-02 via Nuitee