Planet Holiday Hotel & Residence

Hotels
8.2 (1766 reviews)
Jalan Raja Ali Haji - Sei Jodoh, Batam , Nagoya , ID
+62 778 433555

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Good breakfast variety
Cons:
Cleanliness issues
Inconsistent staff hospitality

Categories

Cleanliness
7.78
Some remarks about cleanliness issues with carpets and toilets.
Service
8.45
Staff were courteous and helpful, though some reviews noted a need for improved hospitality.
Location
8.49
Generally a favorable location with convenience noted, despite some mentioning it being a bit out of the way.
Room Quality
7.94
Spacious and comfortable rooms, but some mention of the bed being too hard.
Amenities
8.17
Facilities were good, but some issues with the smoking smell noted.
Value for Money
8.23
Overall view is that the price is reasonable for the services provided.
Food and Beverage
8.38
Breakfast received positive reviews for variety and quality.
Overall Experience
8.15
Guests reported a generally pleasant experience despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:05

Property Description

Luxurious Accommodation with Modern Facilities
Planet Holiday Hotel & Residence, located near Nagoya Hill Shopping Mall, offers a sophisticated stay with top-notch amenities. The hotel boasts a fitness centre, outdoor pool, and free shuttle service to shopping centres.

Culinary Delights from Around the World
Indulge in a variety of cuisines at the hotel's dining options - from fine Indonesian and international dishes at Café de Venus to classic Chinese menu at Shiang Palace Restaurant. Savor Korean and Japanese delicacies at Arirang, or unwind at Chapron Lounge with coffee and an impressive wine selection.

Entertainment and Relaxation
Experience lively nights at Planet Discotheque & KTV or enjoy a game of billiards at Q-Pool & Cafe. For a more laid-back time, pamper yourself with rejuvenating treatments at Natural Spa.

Book your stay at Planet Holiday Hotel & Residence for a truly upscale and diverse experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 1766 reviews
Cleanliness: 7.78
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 8.17
Value for Money: 8.23
Food and Beverage: 8.38
Overall Experience: 8.15
M
Mohd Azam • couple • my
10
2026-09-19 • via Nuitee
M
Muhamad Halim • solo_traveller • sg
8
IDR 12M for room..
Pros:

Staff is nice. We were upgraded to a suite. Room is clean although not that big. Location is ok, near to malls but not walking distance

Cons:

We book the room when there was a long holiday in sg. The room costs us more than 12 million rupiah. The mark up is insane. But we have no choice as during that time all good hotels are sold out..

2026-09-19 • via Nuitee
M
Max • solo_traveller • my
7
Pros:

Lokasi yg strategik di nagoya, kebersihan dia 3.5/5, staff yg ramah, security guard yg friendly. Ada pilihan smoking atau non smoking room. Ada balkoni utk menyantuni perokok dan kaki lepak di beranda.Ada pilihan smoking atau non smoking room. Ada balkoni utk menyantuni perokok dan kaki lepak di beranda.

Cons:

Aku tak suka dgn carpet dia yg ada coffee stain. Rekabentuk dan perabot lama mcm hotel tahun 1980an.

2026-09-18 • via Nuitee
Y
Yuting • couple • tw
10
2026-09-18 • via Nuitee
M
Mohamad • solo_traveller • my
10
2026-09-18 • via Nuitee
L
Lau Teck • solo_traveller • sg
9
2026-09-17 • via Nuitee
P
premier • couple • sg
10
Excellence
Pros:

Excellence food

Cons:

No comments

2026-09-17 • via Nuitee
O
Osman • couple • sg
8
2026-09-16 • via Nuitee
V
Viysh Gnanasambanthan • extended_group • sg
8
Excellent
Pros:

Location & Room

Cons:

N/A

2026-09-14 • via Nuitee
M
Muhammad Ariff • family_with_children • my
10
Love place n hotel.. love your stuff so friendly and nice .. my fav hotel in batam
Pros:

Love the food, place and nice stuff.. they so good and nice to people.. before this i come at 2017 now i came back 2026 .. my favorite hotel in batam

Cons:

No

2026-09-11 • via Nuitee
V
Vignesh • solo_traveller • sg
5
Not bad
Pros:

Good staff

Cons:

Bad bathroom. All the pipings were bad

2026-09-09 • via Nuitee
S
Sharifudin • couple • sg
7
2026-09-09 • via Nuitee
M
MOHAMED YUNOS • solo_traveller • sg
7
Pros:

The inter-connecting room bedding. 1 room with King bed and another room with 1 queen and 1 single. All with bathtub

Cons:

Breakfast spread should consider having more choices.

2026-09-08 • via Nuitee
H
Hanz • solo_traveller • sg
10
Pros:

Staff was friendly!!

2026-09-08 • via Nuitee
F
Fauziah • couple • sg
10
2026-09-07 • via Nuitee
R
Richard • couple • sg
5
Just passable
Pros:

Near to amenities and food

Cons:

It’s aged and old. Smelled old carpet. Toilet choked

2026-09-07 • via Nuitee
F
Faiz • family_with_children • my
8
Great value
Pros:

Great facilities especially the swimming pool

Cons:

Lots of ciggarete smells even in the non-smoking room.

2026-09-07 • via Nuitee
D
Dave • solo_traveller • sg
10
2026-09-07 • via Nuitee
M
Muhammad Kamil • couple • my
7
2026-09-07 • via Nuitee
N
nurdinie • family_with_children • my
10
2026-09-06 • via Nuitee