Planet Holiday Hotel & Residence

Hotels
8.2 (1597 reviews)
Jalan Raja Ali Haji - Sei Jodoh, Batam , Nagoya , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Spacious rooms
Good breakfast variety
Cons:
Cleanliness issues
Inconsistent staff hospitality

Categories

Cleanliness
7.78
Some remarks about cleanliness issues with carpets and toilets.
Service
8.45
Staff were courteous and helpful, though some reviews noted a need for improved hospitality.
Location
8.49
Generally a favorable location with convenience noted, despite some mentioning it being a bit out of the way.
Room Quality
7.94
Spacious and comfortable rooms, but some mention of the bed being too hard.
Amenities
8.17
Facilities were good, but some issues with the smoking smell noted.
Value for Money
8.23
Overall view is that the price is reasonable for the services provided.
Food and Beverage
8.38
Breakfast received positive reviews for variety and quality.
Overall Experience
8.15
Guests reported a generally pleasant experience despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:05

Property Description

Luxurious Accommodation with Modern Facilities
Planet Holiday Hotel & Residence, located near Nagoya Hill Shopping Mall, offers a sophisticated stay with top-notch amenities. The hotel boasts a fitness centre, outdoor pool, and free shuttle service to shopping centres.

Culinary Delights from Around the World
Indulge in a variety of cuisines at the hotel's dining options - from fine Indonesian and international dishes at Café de Venus to classic Chinese menu at Shiang Palace Restaurant. Savor Korean and Japanese delicacies at Arirang, or unwind at Chapron Lounge with coffee and an impressive wine selection.

Entertainment and Relaxation
Experience lively nights at Planet Discotheque & KTV or enjoy a game of billiards at Q-Pool & Cafe. For a more laid-back time, pamper yourself with rejuvenating treatments at Natural Spa.

Book your stay at Planet Holiday Hotel & Residence for a truly upscale and diverse experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for Rp 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1597 reviews
Cleanliness: 7.78
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 8.17
Value for Money: 8.23
Food and Beverage: 8.38
Overall Experience: 8.15
T
Toh • family_with_children • my
8
2026-04-03 • via Nuitee
C
Colin • family_with_children • au
9
Pros:

Location

Cons:

Swimming pool full of screaming children

2026-04-01 • via Nuitee
P
Peter • extended_group • nz
9
Another very enjoyable stay.
Pros:

Great location. Friendly staff.

2026-03-29 • via Nuitee
R
Raja Sekhar • solo_traveller • in
9
Overall reasonable cost and good service
Pros:

Centrally located

Cons:

Non smoking rooms but smells like tobacco store. Spa charges are high but the facilities are basic

2026-03-29 • via Nuitee
C
Charlie • solo_traveller • gb
9
Great room! Great pool and gym!
Pros:

The bed was so comfy. The tv was great and modern good view from balcony. The pool was great as well as the gym! Closeby was connivence stores and other restaurants. Staff super friendly in particular the security always friendly and had conversations with me!

2026-03-23 • via Nuitee
Y
Yongil • family_with_children • kr
8
2026-03-23 • via Nuitee
D
Dave • family_with_children • sg
10
2026-03-22 • via Nuitee
S
shiva Shamkar • extended_group • in
1
I book 3 rooms ask extension 1 room they don’t give
Pros:

Pool

Cons:

Staff

2026-03-22 • via Nuitee
D
Dave • family_with_children • sg
10
2026-03-22 • via Nuitee
V
Viknes • couple • sg
10
Good
Pros:

Close to amenities

Cons:

Nil

2026-03-21 • via Nuitee
K
Keith • couple • ie
6
Fine - but you can’t eat there - Food is muck
Cons:

The food and particularly the coffee is an utter disgrace!!!!

2026-03-21 • via Nuitee
B
Boon Mong • extended_group • my
10
2026-03-20 • via Nuitee
J
Jin Feng • family_with_children • sg
6
Pros:

Sạch sẽ

2026-03-19 • via Nuitee
W
Wei Jie • family_with_children • sg
6
2026-03-17 • via Nuitee
J
Jemm8819 • extended_group • sg
9
Pros:

Planet Holiday Hotel in Batam is a charming historic landmark with faded grandeur that still delivers practical value. Though past its prime, rooms are comfortable and well-priced, and the staff remain welcoming. Its unbeatable, central location puts you steps from major malls, ferries and local sights, making it ideal for first-time visitors. Evening options include several nearby night spots and an on-site KTV, which add energy but warrant extra caution if travelling solo. Overall, a convenient, characterful stay for location-focused travellers. Good value for short urban stays indeed.

Cons:

Outdated room design and funky smell along the hotel corridors.

2026-03-17 • via Nuitee
F
Faris • family_with_children • my
10
Pros:

Overall

Cons:

-

2026-03-16 • via Nuitee
M
Mohamed Shafiq • couple • sg
10
2026-03-16 • via Nuitee
R
Ruiping • extended_group • sg
7
适合家庭出游
Pros:

空间大，干净卫生

Cons:

设施比较旧

2026-03-16 • via Nuitee
C
cher chiang • family_with_children • my
10
2026-03-11 • via Nuitee
M
MARISSA RATNA • extended_group • sg
8
Pros:

everything was okay, giving the old vibes with up to date tv! spread for sahur was not too bad too. bellman & security was friendlier than the receptionist.

Cons:

maybe can change the plugs to the 3pin plug or provide more plug points

2026-03-08 • via Nuitee