Planet Holiday Hotel & Residence

Hotels
8.2 (1645 reviews)
Jalan Raja Ali Haji - Sei Jodoh, Batam , Nagoya , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Spacious rooms
Good breakfast variety
Cons:
Cleanliness issues
Inconsistent staff hospitality

Categories

Cleanliness
7.78
Some remarks about cleanliness issues with carpets and toilets.
Service
8.45
Staff were courteous and helpful, though some reviews noted a need for improved hospitality.
Location
8.49
Generally a favorable location with convenience noted, despite some mentioning it being a bit out of the way.
Room Quality
7.94
Spacious and comfortable rooms, but some mention of the bed being too hard.
Amenities
8.17
Facilities were good, but some issues with the smoking smell noted.
Value for Money
8.23
Overall view is that the price is reasonable for the services provided.
Food and Beverage
8.38
Breakfast received positive reviews for variety and quality.
Overall Experience
8.15
Guests reported a generally pleasant experience despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:05

Property Description

Luxurious Accommodation with Modern Facilities
Planet Holiday Hotel & Residence, located near Nagoya Hill Shopping Mall, offers a sophisticated stay with top-notch amenities. The hotel boasts a fitness centre, outdoor pool, and free shuttle service to shopping centres.

Culinary Delights from Around the World
Indulge in a variety of cuisines at the hotel's dining options - from fine Indonesian and international dishes at Café de Venus to classic Chinese menu at Shiang Palace Restaurant. Savor Korean and Japanese delicacies at Arirang, or unwind at Chapron Lounge with coffee and an impressive wine selection.

Entertainment and Relaxation
Experience lively nights at Planet Discotheque & KTV or enjoy a game of billiards at Q-Pool & Cafe. For a more laid-back time, pamper yourself with rejuvenating treatments at Natural Spa.

Book your stay at Planet Holiday Hotel & Residence for a truly upscale and diverse experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for Rp 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1645 reviews
Cleanliness: 7.78
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 8.17
Value for Money: 8.23
Food and Beverage: 8.38
Overall Experience: 8.15
S
SEERAMSETTI • extended_group • fi
6
2026-04-20 • via Nuitee
M
Murthi • solo_traveller • my
10
Pros:

Good

Cons:

Good

2026-04-20 • via Nuitee
S
Sarefina Sindhu Victor • solo_traveller • sg
3
2026-04-17 • via Nuitee
P
Pratheepan • couple • gb
8
Pros:

Staff, service and food

2026-04-17 • via Nuitee
J
Jong • couple • my
9
2026-04-17 • via Nuitee
P
Peter • extended_group • nz
8
Another very pleasant stay, looking forward to my next visit.
Pros:

Great location & excellent staff.

2026-04-15 • via Nuitee
L
Luq Andre • family_with_children • sg
8
2026-04-13 • via Nuitee
• family_with_children • au
7
2026-04-13 • via Nuitee
M
mohd nazuan • couple • my
9
2026-04-11 • via Nuitee
J
Jay • solo_traveller • sg
10
2026-04-10 • via Nuitee
A
Ah • family_with_children • sg
5
Pros:

NA

Cons:

Many things in the restroom are damaged and have not been repaired.

2026-04-08 • via Nuitee
J
Jeffrey • family_with_children • au
7
Pros:

Staff friendly and helpful

2026-04-05 • via Nuitee
W
Wu • family_with_children • tw
10
2026-04-05 • via Nuitee
T
Toh • family_with_children • my
8
2026-04-03 • via Nuitee
C
Colin • family_with_children • au
9
Pros:

Location

Cons:

Swimming pool full of screaming children

2026-04-01 • via Nuitee
P
Peter • extended_group • nz
9
Another very enjoyable stay.
Pros:

Great location. Friendly staff.

2026-03-29 • via Nuitee
R
Raja Sekhar • solo_traveller • in
9
Overall reasonable cost and good service
Pros:

Centrally located

Cons:

Non smoking rooms but smells like tobacco store. Spa charges are high but the facilities are basic

2026-03-29 • via Nuitee
Y
Yongil • family_with_children • kr
8
2026-03-23 • via Nuitee
C
Charlie • solo_traveller • gb
9
Great room! Great pool and gym!
Pros:

The bed was so comfy. The tv was great and modern good view from balcony. The pool was great as well as the gym! Closeby was connivence stores and other restaurants. Staff super friendly in particular the security always friendly and had conversations with me!

2026-03-23 • via Nuitee
S
shiva Shamkar • extended_group • in
1
I book 3 rooms ask extension 1 room they don’t give
Pros:

Pool

Cons:

Staff

2026-03-22 • via Nuitee