Hotel Casino Magic

Hotels
9.2 (265 reviews)
Planas 4005 , Neuquén , ar

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff and good service
Spacious rooms
Cons:
Cleanliness issues in bathroom
Food quality at restaurant could improve
Limited variety on restaurant menu

Categories

Cleanliness
8.26
Some negative mentions regarding bathroom cleanliness and maintenance.
Service
10
Many positive mentions of attentive and friendly staff.
Location
9.93
Conveniently located, with good accessibility noted.
Room Quality
9.27
Spacious and well-equipped rooms, but some issues with cleanliness.
Amenities
8.72
Satisfactory amenities, but some guests noted areas for improvement.
Value for Money
9.25
Overall good value, taking into account the services provided.
Food and Beverage
8.21
Mixed reviews, with particular criticism of the restaurant's offerings.
Overall Experience
9.96
Overall a very good experience with minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:18

Property Description

Luxurious Accommodations

Hotel Casino Magic offers spacious, modern rooms with top-notch amenities such as flat-screen TVs, minibars, and free Wi-Fi. The elegant interior design and comfortable bedding ensure a relaxing stay for all guests.

Dining and Leisure

Indulge in a culinary journey at our diverse restaurants serving delicious snacks and à la carte menus. Start your day with a complimentary breakfast buffet. Unwind at the fitness center, sauna, or beautifully landscaped garden, offering a peaceful retreat from the city buzz.

Convenient Location and Services

Conveniently located near attractions like the National Bellas Artes Museum, our hotel provides easy access to commercial areas and the airport. With services ranging from laundry facilities to a business center, we cater to all your needs seamlessly.

Book now for an unforgettable stay at Hotel Casino Magic in Neuquén!

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NQN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 265 reviews
Cleanliness: 8.26
Service: 10
Location: 9.93
Room Quality: 9.27
Amenities: 8.72
Value for Money: 9.25
Food and Beverage: 8.21
Overall Experience: 9.96
F
Fabiana • extended_group • ar
8
Cons:

No podes abrir las cortinas, ya que solo tiene blackout, que te ven los que están en la pileta. Tenés que estar encerrado ☹️

2026-05-12 • via Nuitee
R
Racana • solo_traveller • ar
10
Pros:

Todo

2026-05-08 • via Nuitee
S
Salinas • couple • ar
10
2026-05-07 • via Nuitee
S
Sergio Camilo • solo_traveller • ar
2
2026-05-06 • via Nuitee
I
Ismael • couple • cl
5
Hotel mal trabajado
Pros:

Buena habitación
Personal amable

Cons:

Pésimo comedor. Era una pieza
No tiene bar servicio de comida malo

2026-05-04 • via Nuitee
F
FERNANDO • solo_traveller • uy
10
UN 5 ESTRELLAS CON TODAS LAS LETRAS
Pros:

EXCELENTE TODO, DESDE EL TRATO DEL PERSONAL HASTA LAS INSTALACIONES, EL RESTO EXCELENTE COMIDA MUY RICA Y LOS PRECOS RAZONABLES Y ENTRADA DIRECTO AL CASINO, RESULTA MUY COMODO!

2026-05-01 • via Nuitee
V
Veronica-Ann • solo_traveller • uy
10
2026-04-28 • via Nuitee
R
Romina • solo_traveller • ar
10
2026-04-20 • via Nuitee
G
gonzalez • solo_traveller • ar
10
2026-04-20 • via Nuitee
F
Fabricio • couple • uy
9
Excelentes instalaciones, mejor cenar fuera
Pros:

El hotel y todo su servicio fue excelente.

Cons:

El restaurante es pésimo. Pasta fría y sin sabor; guarniciones descongeladas en el acto (o no tan descongeladas). El servicio es muy lento y no se justifica el precio.
El postre salvó la noche, aunque no fue suficiente para compensar.

2026-04-18 • via Nuitee
U
Uran • solo_traveller • ar
10
Pros:

Las instalaciones son muy comodas.

Cons:

Que se nos hiso corto

2026-04-13 • via Nuitee
U
Uran • solo_traveller • ar
10
2026-04-04 • via Nuitee
E
eltoro85 • couple • ar
8
2026-04-03 • via Nuitee
J
Julio Luis • couple • ar
10
2026-04-01 • via Nuitee
R
Raul • couple • ar
8
Cons:

Me

2026-03-27 • via Nuitee
M
Mariana • extended_group • ar
6
2026-03-25 • via Nuitee
E
eduardo • couple • ar
10
2026-03-25 • via Nuitee
O
OSCAR • couple • ar
9
Muy buen lugar, seguiré yendo
Pros:

Todo , muy completo

Cons:

No está cerca del centro

2026-03-24 • via Nuitee
O
OSCAR • couple • ar
9
2026-03-24 • via Nuitee
O
OSCAR • couple • ar
9
2026-03-24 • via Nuitee