WoodSpring Suites Chattanooga

Terrible!!!!!!!!!!!

Ii

Its clean the staff is very nice

The floors of the room were the only thing really clean, the bedding was stained, cigarette burns, also only had 2 pillows for a double queen bed set up. This property seems to be set up for section 8 housing but still trying to market as a hotel. Avoid at all cost.

I should have paid more attention prior to booking this hotel. I checked in late and there were lots of people just milling around in the parking lot. The room is very basic for the price I paid and I had to kill three cockroaches within the first five minutes of entering the room.

The worst hotel I've ever considered staying at. Booked a non-smoking room. After arriving after check in time, waited minutes (along with someone else who was staying there and couldn't get in) for someone working there to finally come to the desk. Was informed that they did not have any non-smoking rooms available, despite my reservation. I was offered to look at one of the smoking rooms available to see if I would be interested. I went to look at it via the elevator that sounded like it might break at any moment. While checking out the room, I noticed multiple holes in the walls, mold on the refrigerator, mold on the bathroom sink, and stained linens on the bed. I was obviously not interested, went back in the sketchy elevator, and informed the person working that I would not be interested. He informed me that they would not be able to offer a refund. Never been so disgusted by a hotel that I was willing to eat the cost and stay somewhere else. There are plenty of other terrible hotels in the area, and I assure you they will be better.

Couldn’t wait to check out…

Good a great place to stay

It’s a great place to stay in

The property from the outside look ok but the inside was not like a proper hotel. It was more like a building where you had to be let in. Kind of like a shelter
The front dest closed at 8pm.

The smell was very strong, the keys did not work to the room.
Not clean. We couldn't stay at all

However the 1 staff member that attended us was very polite and did her best to accommodate us.

Beautiful newer building….. many transient people living there … no vending, ice even cups in room. A bar of soap …. Was not impressed but clean and half way acceptable after going to Days in where I was greeted with bed bugs…. 🐜.

Charged twice. Booked 2 queen room, got single queen. Place is used for short term housing

I like the way they've remodeled the place, and the room seemed okay when I first came in, there was a faint smell but over the course of the evening it turned into an ashtray -maybe smoke from an ajoining room, I'm not sure but I couldn't stand it.
I left at 1:00am in the morning and sleep in my car😑

My biggest issue was sleeping in a non smoking room that reeked of cigarettes like someone was smoking in our room. According to the front desk staff, it came through the vents from the smoking rooms. The lights turned on and off as we used the bathroom and shower. It seemed as if someone was controlling them.

Stay away. Smells like smoke everywhere. They don’t need or want guests. They have plenty of long term residents that trash the place. Might as well be section 8 housing. The usual suspects are smoking pot in their rooms, banging on the walls, and arguing for everyone to hear.

This was definitely the worst hotel I’ve encountered in my entire life. The staff person was frazzled and stressed at checkin. She couldn’t make the computer work to check us in. There were several men in the lobby who were trying to enter without a key fob. One had a dog. No pets allowed in this hotel (not sure why, not it was so filthy) but she let him in - oh that’s why it’s filthy. And then several construction workers did not have key fobs but she said they had to show her their ID or passport. She made a copy of 3 of them and the rest (about 6-8 of them) just ran in once the door opened by another patron. How do I know this you ask?? This all occurred while she was trying to check me in. She was a poor manager-of-time. Once we were registered I opened the door to our room and was assaulted by a disgusting odor. As I walked in the light was on and glanced in the bathroom (see pictures) and made an about face and went back to the lobby to tell her we were leaving. Greeted by a closed roll up shade, I vigorously rapped on it to get her attention and told her we were leaving due to the repulsive conditions. I showed her the pictures. Found a beautiful Fairfield Inn nearby that was sparkling clean.

Not a safe place very load people can barely sleep at night bad people staying there do not recommend anything find some other place to stay

Very dirty . Bugs ( roaches ) in room and in hall. Did not stay

The room we had, had two beds. One was turned down and had hair and possibly body fluids in it. Looked like it had been rented for an hour. Pillows were a mess. The person on duty warned us that the bed had been turned down, but the other bed was clean. Incredibly sketchy... we took pictures. We would have changed hotels, but to tired to deal with it and took our chances with the clean bed. Worse hotel experience I have ever had and I have stayed in 100's of them.

I did not check the previous reviews before I booked and I should have.

Smells very strongly of stale cigarettes.

Cigarette burns all over the “comforter” but it was really just the quality of an airplane blanket.

One towel. One. In a room for 4 people. When I asked for more they said they didnt have more than 1 more to give me & the lady suggested we share.

THEN came the bugs.

We saw 8 within the time we were picking up our bags after seeing the first and the front desk clerk was very rude and told us that they would not return our money. I wasn’t trying to be a b* so I said I understood since we’d booked third party we’d request a refund through them and she said no, you won’t get one because we wont issue it.

Filthy; gross and I still feel the creepy crawlies all over me. Run far away.