Best Western Moores Central Hotel

Hotels
•
Best Western
8.6 (108 reviews)
Le Pollet, St. Peter Port, Guernsey, GY1 1WH , St. Peter Port , GG
+44 333 003 4237

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Facilities

Elevator
Fitness facilities
Bicycle rentals nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Porter/bellhop
Internet access in public areas - high speed
Smoke-free property
Tours/ticket assistance
Newspapers in lobby (surcharge)
See all facilities

Review Highlights

Pros:
Central location near shops/harbour/restaurants
Friendly, professional and helpful staff
Clean rooms
Excellent breakfast and good shower
Comfortable beds and recent renovations in parts
Quiet in many rooms
Environmentally friendly touches (reusable towels, fresh milk)
Cons:
Some rooms described as old/tired and in need of updating
Air conditioning/room temperature problems; rooms can be uncomfortably hot
Noise from nearby restaurants/bars in some corner/front rooms
Kitchen cooking smells entering some rooms
Perceived as a bit pricey for certain guests

Categories

Cleanliness
9
Rooms repeatedly described as very clean; complimentary fresh milk and towel-reuse options noted as positive environmental touches.
Service
8.9
Staff repeatedly praised as friendly, helpful and professional; rating slightly elevated to reflect consistently strong service and to balance lower room-quality comments.
Location
9.3
Many reviews highlight the excellent, central location close to shops, harbour, restaurants and transport — a clear strength of the hotel.
Room Quality
7.5
Mixed feedback: some rooms recently renovated and comfortable, but multiple comments about 'tired' rooms, poor insulation, hot rooms and inconsistent air conditioning.
Amenities
8.9
Good basic amenities noted — excellent showers, recent renovations in parts, in-room extras (fresh milk) and convenient services; overall above-average for the property.
Value for Money
7.8
Several guests felt the hotel was a bit pricey for what was offered and called some facilities 'average', so value is judged below the overall target.
Food and Beverage
8.4
Breakfast consistently praised as very good; minor negatives include kitchen cooking smells entering some rooms and occasional temperature issues with showers.
Overall Experience
9
Majority of stays described as excellent with guests willing to return; overall very positive experience despite some room-related issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Luxurious Amenities
Indulge in the spa tub, sauna, and fitness center. Enjoy complimentary Wi-Fi and concierge services.

Delicious Dining Options
Savor international cuisine at Hideaway, or dine at the coffee shop. 24-hour room service and 2 bars/lounges available.

Comfortable Accommodations
Relax in one of the 49 guestrooms with deep soaking bathtubs. Stay connected with free Wi-Fi and enjoy 24-hour room service.

A stay at Best Western Moores Central Hotel immerses you in the heart of St. Peter Port. Book now to experience luxury and convenience in Guernsey.

Important information:


A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GCI

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Tourism Program

  • General

    Social distancing measures are in place

See all policies

Location

Guest Reviews

8.6
Based on 108 reviews
Cleanliness: 9
Service: 8.9
Location: 9.3
Room Quality: 7.5
Amenities: 8.9
Value for Money: 7.8
Food and Beverage: 8.4
Overall Experience: 9
J
john • partner
10
Pros:

all very good as was our visit last year.

2025-09-02 • via Nuitee
J
John • partner
8
Pros:

Lovely hotel in the centre, close to shops, bars and restaurants
Room 203 is on the corner of the front and side of the hotel and the noise from nearby restaurants and bars could be heard until midnight, it was very hot and when you opened the window the cooking smells from the hotel kitchen came into the room and the air con was not sufficient, so it is quite stuffy

2025-08-17 • via Nuitee
M
Margaret Myfanwy
10
Pros:

We enjoyed our stay at the hotel. The staff were very helpful and friendly and our room was very clean.

2025-07-12 • via Nuitee
I
Ian
6
Pros:

I had been to the hotel before - although some parts to the hotel were improved - new style reception and bar, the rooms are quite “tired” and need updating- also our air con didn’t work well
Otherwise room was comfortable enough and venue is ideally placed near to the harbour

2025-07-07 • via Nuitee
M
mark
8
Pros:

Very nice hotel

2025-06-19 • via Nuitee
D
david
10
Pros:

The service, location, comfort, and general convenience are excellent at Moore's, where I stay whenever I visit Guernsey.

2025-05-20 • via Nuitee
A
Ann-Rachel • friends
10
Pros:

Kind, friendly, professional staff who made us feel welcome as part of a special family, nothing was too much trouble.

2025-05-06 • via Nuitee
L
Lynne
8
Pros:

Great location for shopping and harbour

2025-04-28 • via Nuitee
P
Peter
10
Pros:

The hotel was very quiet and comfortable. The shower was excellent. The location of the hotel was optimal for my stay. I would glady stay longer.

2025-03-28 • via Nuitee
L
Lesley
8
Pros:

Everything was perfect except the bedroom was unbearably hot. Could not turn off bathroom heating or open window beyond 10cms (appreciate health and safety issues), so ended up with fan on all night. Rather negates other excellent environmental measures..fresh milk in jugs so no plastic, opportunity to reuse towels etc.

2025-02-17 • via Nuitee
M
Mark • friends
10
Pros:

The whole stay was excellent. Property has recently been renovated to a high standard, and the service was fantastic.

2025-02-09 • via Nuitee
H
Henry
8
Pros:

The hotel is in a great location. Staff and service was excellent. Rooms very clean. Breakfast is great also! Only criticism is it is a bit noisy in your room from neighbours due to poor insulation.

2025-01-17 • via Nuitee
C
Christopher
10
Pros:

Excellent facilities, friendly very professional staff. Thanks 👍

2025-01-13 • via Nuitee
G
Gareth
10
Hreat
Pros:

Great place to stay!

2025-01-10 • via Nuitee
J
Jo
10
Pros:

Great central location

2024-10-25 • via Nuitee
V
Verified traveler
6
Pros:

I find it quite pricey for what it is. Bathroom was very average. Couldn’t get shower at a decent temperature. Most things were average. Staff were good though.

2024-09-22 • via Nuitee
E
elizabeth • partner
10
Pros:

Great location, lots of shops and restaurants in walking distance. Staff at hotel helpful and welcoming. Hotel in great condition and very clean. Would stay here again.

2024-09-20 • via Nuitee
J
Jacqui • partner
10
Pros:

A warm welcome as soon as we walked in, and a very comfortable bed, the fresh milk for our room was a great bonus.

2024-09-20 • via Nuitee
J
john
10
Pros:

nice quiet room. hotel near to harbour and shops. helpfull staff.

2024-08-27 • via Nuitee
E
Emma • partner
8
Pros:

This was far better
Than I expected the hotel having had a good renovation of its rooms

2024-07-29 • via Nuitee