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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Allergy-free room
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Heated pool
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Evening entertainment
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Covered parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Amenities and Stunning Views
Park Hyatt Guangzhou boasts an outdoor roof-top bar on the 70th floor, indoor swimming pool, fitness center, and spa on the 63rd floor. Enjoy breathtaking city views from floor-to-ceiling windows in each room, equipped with modern amenities like a Nespresso machine.
Convenient Location and Accessibility
Situated in the heart of Zhujiang New Town CBD, the hotel is within walking distance to key attractions like the Guangzhou Opera House and Consulate General of The United States. With easy access to the subway station and major transportation hubs, exploring the city is a breeze.
Culinary Delights and Elevated Experiences
Indulge in Cantonese and Mediterranean cuisine at the hotel's upscale restaurants located on different floors. Unwind with a cup of coffee or afternoon tea in the elegant living room. Elevate your stay with a visit to the highest meeting room in town on the 66th floor, offering panoramic city views.
Book now to experience luxury and convenience at Park Hyatt Guangzhou.
In accordance with the regulation of Guangzhou government conservation project, starting from September 1 2019, toothbrush, comb, razor, bath brush, nail file and shoe brush will be provided on request. And we are proud to be reducing single use items at all restaurants.
Please see our team for more information.
Thank you for your understanding and support.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
Wired internet is available in the hotel rooms and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
People no matter the age stay for CNY 350 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Very trustworthy and hospitable
Everything is good.
Nothing
Чисто, красивый вид, хороший район, все есть в отеле. Рестораны, магазины
Все было отлично
La ubicacion y el personal! Muy arables en recepción ayudando en todo momento.
The staff, the location, view from the room - it was exceptionally wonderful
The carpet at our floor definitely needs to be cleaned
Todo es excelente en el hotel
Amazing location! I even scored a room with a Canton Tower view, which was definitely the highlight. The view was stunning. Unfortunately, everything inside the room was less so.
Hygiene, in particular, needs some serious help. I found hair in my breakfast (extra protein I didn’t order), and the bed sheets didn’t seem particularly… fresh. Any remaining optimism vanished when I watched housekeeping place a fresh set of blanket directly onto the sofa before making the bed. The same sofa I sit on daily. This did not exactly boost my confidence in the cleanliness of the linens.
Then came the disappearing-items subplot. Some of my personal belongings were thrown away despite very clearly not being in the trash. When I asked about it, the items were magically returned in perfect condition. The official explanation? “Sorry, your items fell off the desk and we thought you didn’t want it anymore.” Because yes, that’s obviously how guests signal they want their belongings disposed of.
Lastly, a special mention to James Guo at the concierge counter, who was impressively clueless and noticeably uninterested when I asked for recommendations. A concierge desk without help is… a bold concept.
Great view, great location but cleanliness and service definitely need to catch up.
Wonderful experience at PH Guangzhou. Great location and excellent view towards Canton Tower. All staff is wonderful. Highly recommended :)
The hotel is situated right in the heart of the city, very close to underground Metro, shopping, F&B and amenities. The atmosphere of the hotel is simple yet luxury and made me felt at home. Room size were spacious, very clean and well equipped with a separate closet, sofa set, working / dining desk, international adapters, automatic curtain / sheers and a good view of the city. Noise level and sound proofing in the room is very good. Service is very good with attentive and responsive staff at each service level. Amenities were also very good with well equipped gym, spa and infinity pool facing the Canton tower. Will definitely come back one day.
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