Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Outstanding service
Great location
Delicious breakfast
Comfortable rooms
Cons:
Poor carpet condition
Need for room renovations
Noise issues from other rooms

Categories

Cleanliness
8.36
Multiple mentions of poor carpet condition in hallways and rooms needing renovation. Affects cleanliness perception.
Service
9.83
Service praised throughout reviews, with special mentions for outstanding concierge support and attentive staff.
Location
9.37
Great location noted in several reviews, close to attractions with good views.
Room Quality
8.82
Rooms mostly described positively for comfort and space, but some complaints about maintenance.
Amenities
8.85
Amenities like breakfast and bar received praise, but some mentioned pool and sauna issues.
Value for Money
8.81
Overall positive sentiment about price versus experience, despite some mixed reviews about room condition.
Food and Beverage
9.36
Breakfast and rooftop bar highly praised, contributing to a positive dining experience.
Overall Experience
9.43
Overall enjoyment mentioned, with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:15

Property Description

Luxurious Amenities and Stunning Views

Park Hyatt Guangzhou boasts an outdoor roof-top bar on the 70th floor, indoor swimming pool, fitness center, and spa on the 63rd floor. Enjoy breathtaking city views from floor-to-ceiling windows in each room, equipped with modern amenities like a Nespresso machine.

Convenient Location and Accessibility

Situated in the heart of Zhujiang New Town CBD, the hotel is within walking distance to key attractions like the Guangzhou Opera House and Consulate General of The United States. With easy access to the subway station and major transportation hubs, exploring the city is a breeze.

Culinary Delights and Elevated Experiences

Indulge in Cantonese and Mediterranean cuisine at the hotel's upscale restaurants located on different floors. Unwind with a cup of coffee or afternoon tea in the elegant living room. Elevate your stay with a visit to the highest meeting room in town on the 66th floor, offering panoramic city views.

Book now to experience luxury and convenience at Park Hyatt Guangzhou.

Important information:

In accordance with the regulation of Guangzhou government conservation project, starting from September 1 2019, toothbrush, comb, razor, bath brush, nail file and shoe brush will be provided on request. And we are proud to be reducing single use items at all restaurants.
Please see our team for more information.
Thank you for your understanding and support.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 389 reviews
Cleanliness: 8.36
Service: 9.83
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 9.43
J
JV • family_with_children • ru
10
Pros:

Отличный отель! Нам все очень понравилось. Консьерж служба работала идеально. Работа персонала с посадкой и высадкой гостей на первой этаже - безупречна. Завтрак - выше всяких похвал, выбор блюд найдется на любой вкус. Стойка регистрации - молниеносное заселение.

Cons:

Убавить температуру в бассейне. Очень жарко - температура воздуха как за окном, вода близка к горячей, будто бы плаваешь в термальных источниках.

2026-07-03 • via Nuitee
J
JENY_I • solo_traveller • ua
10
2026-06-29 • via Nuitee
A
Andrej • family_with_children • rs
10
Amazing
Pros:

Excellent view, great staff, perfect location

2026-06-22 • via Nuitee
A
Artem • family_with_children • kz
8
2026-06-15 • via Nuitee
G
G9100WXvincenzop • Business • New York City, New York
10
tryly fantastic
Pros:

My stay at the Park Hyatt Guangzhou was truly exceptional from the very first minute I walked through the doors. From the warm welcome at reception to the final farewell, every member of the team demonstrated an extraordinary level of courtesy, professionalism, and genuine care that made me feel valued throughout my stay.

The hotel itself is absolutely stunning. My room offered one of the most breathtaking views of Guangzhou I have ever experienced. Waking up every morning to the incredible skyline through the floor-to-ceiling windows was unforgettable. The room was elegant, spacious, impeccably clean, and designed with remarkable attention to detail, combining luxury with comfort perfectly.

What impressed me the most, however, was the consistently outstanding service. Every request was handled immediately with efficiency and a smile. The staff anticipated guests’ needs naturally and created an atmosphere of true hospitality rarely found even in top luxury hotels.

Breakfast each morning was another highlight of the experience. The quality of the food was simply superb, with an impressive selection of fresh international and local specialties prepared to perfection. Equally remarkable was the breakfast service team, whose attentiveness and kindness elevated the entire dining experience. The staff ensured everything was flawless while maintaining a warm and welcoming atmosphere.

Without question, the Park Hyatt Guangzhou sets the standard for luxury hospitality. Between the spectacular views, exceptional rooms, world-class food, and impeccable service, this hotel delivered one of the finest hotel experiences I have had anywhere in the world. I look forward to returning very soon.

2026-06-12 • via Tripadvisor
T
T2011XUdavids • NONE
10
The Perfect Hotel for a big city Adventure
Pros:

Incredible hotel that has the best views of the city! The wait staff at the rooftop bar were amazing. The room was a corner suite that was stunning. The front desk helped us and is a huge value add for the hotel! Food was perfect every meal and made it an amazing experience in Gaungzhou!

2026-06-12 • via Tripadvisor
H
Henry • couple • tz
10
2026-06-12 • via Nuitee
M
Mohammad • family_with_children • bd
9
2026-06-10 • via Nuitee
C
CHENG BING • family_with_children • my
10
Pros:

Room was so fantastic and view was spectacular. Must try their desserts where they serve only in the evening - we had the red bean and mung bean chinese dessert soup - it was DELICIOUS!

2026-06-02 • via Nuitee
T
Thomas • solo_traveller • ae
6
Pros:

Location & commodities

Cons:

First room offered reeked of tobacco. The substitution room had a degraded view despite having paid a premium for it. No compensation was offered. The staff was not present except for the breakfast. I am used to higher standards for a park. Hyatt.

2026-06-02 • via Nuitee
A
Armando • extended_group • ve
10
Extraordinaria
Pros:

La atención del Gerente General demasiada buena y efectiva. Tremendo Gerente General, muchas felicitaciones ya que nos ayudó a que nuestra estancia fuese maravillosa.

Cons:

Todo me gustó. Pero l Soa lo pueden mejorar en general.

2026-05-30 • via Nuitee
R
rsoodmail • Business • Riyadh, Riyadh Province
6
Not a good experience!
Pros:

Very disappointing experience at Park Hyatt Guangzhou Tianhe. My iPhone went missing from the room after being left on the table. Initially, the duty GX manager denied anyone entered the room due to the DND sign, but later admitted staff had accessed it. Instead of taking responsibility for the SOP lapse, the top management tried to investigate in a manner suggesting I never brought the phone into the hotel.

For a luxury Hyatt property, this was unacceptable. Interiors are also run down and corridor carpets were visibly dirty.

I visit Guangzhou frequently and expected far better hospitality standards. Would prefer staying elsewhere next time as we have several several 5 star options in Tianhe. If any of visitor is confused in selection for stay in the said area , can contact me for other good options.

2026-05-29 • via Tripadvisor
M
Melissa • solo_traveller • gb
10
Amazing in every sense
Pros:

Best

Cons:

Another level

2026-05-29 • via Nuitee
R
rayguy2016 • NONE • Southport, Gold Coast, Queensland
10
The Park Hyatt Guangzhou
Pros:

The Park Hyatt Guangzhou is very easy to find, suitably located and quiet. It is very grand, clean, great value with service as impeccable, efficient, courteous and always with a smile. The sumptuous food is not just delicious but a clean eating experience that is much enjoyed at your leisure. Thoroughly and highly recommend it!

2026-05-26 • via Tripadvisor
P
Pui Shan • couple • hk
10
2026-05-25 • via Nuitee
S
Shattima • couple • ng
5
Everything was good,just a little language barrier and limit to what I can order after 10pm
Pros:

Very beautiful aesthetics

Cons:

I was late for breakfast,because I had a long night an there was no refund or compensation

2026-05-25 • via Nuitee
B
Bekzod • couple • uz
10
2026-05-24 • via Nuitee
L
Lilibeth • couple • au
10
Recommend 100%
Pros:

Everything was perfect♥️ we are in love with the hotel and the stuff.

2026-05-24 • via Nuitee
K
King Tak • solo_traveller • hk
8
2026-05-23 • via Nuitee
O
OLUGBENGA • solo_traveller • ng
9
The best place to be aways
Pros:

Highly fascinating environment inclusive of the reception

Cons:

Everything was good

2026-05-22 • via Nuitee