Best Western Plus Sunrise Inn

Hotels
Best Western Plus
7.6 (1101 reviews)
825 Murfreesboro Pike , Nashville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Room temperature problems

Categories

Cleanliness
6.36
Multiple reviews noted issues with cleanliness in the rooms, including a musty smell and unclean amenities.
Service
8.33
Many guests praised the friendly staff and good service received during their stay.
Location
8.37
Conveniently located near the airport and downtown with easy access to public transport.
Room Quality
6.32
Multiple comments on rooms being warm and issues with equipment functionality.
Amenities
7.85
Basic amenities provided, though some equipment malfunctioned.
Value for Money
7.81
Guests felt the hotel was reasonably priced for the services offered.
Food and Beverage
8.36
Breakfast was generally described as good, with positive remarks about the attached restaurant.
Overall Experience
7.43
Overall, guests had a mixed but generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:25

Property Description

Luxurious Accommodations
Indulge in comfort with free WiFi, a flat-screen TV, and premium toiletries in every room at Sunrise Inn.

Top-Notch Amenities
Enjoy a refreshing swim in the seasonal outdoor pool, stay active in the fitness centre, and savor a complimentary hot breakfast during your stay.

Convenient Location
Located just minutes away from top attractions like Nissan Stadium and the Nashville International Airport, Sunrise Inn offers easy access to the best of Nashville.

Book your stay at Sunrise Inn now for a perfect blend of luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 1101 reviews
Cleanliness: 6.36
Service: 8.33
Location: 8.37
Room Quality: 6.32
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 7.43
C
CarlaJuncken extended_group br
8
boa escolha
Pros:

Hotel bem localizado, camas confortáveis e quarto bem limpo. Recepção cordial, fomos bem atendidos. Estacionamento em frente ao hotel. O quarto estava arrumado e cheiroso.

2026-09-02 via Nuitee
P
Paterson couple gb
3
Our stay made us feel uncomfortable, unsafe and we just wanted to leave. We were scared to step out the hotel.
Pros:

The hotel room in general was spacious and the bed was big

Cons:

The location was in the middle of the highway and in general it did not feel safe at all. When we stepped outside the hotel, homeless people would approach us and when we were waiting for an uber, 2 older men in a black van pulled up and asked us “would you ladies like some company?”which made us feel very uncomfortable and unsafe as girls in their early 20s. Breakfast was honestly very poor quality and we did not feel like we could eat it, the one morning that we did attend breakfast there was an argument between staff and some guests which again made us feel uncomfortable and unsafe. The pool was not the cleanest and had a weird smell to it. The staff were not very friendly or welcoming, when we asked them questions at reception they would give us a weird look and make us feel like we were bothering them. The main entrance was open 24/7 and at times there were no staff at the reception desk which meant ANYONE could walk in and in this case was very dangerous as the location we were staying at had many suspicious people. When Uber drivers dropped us off at the hotel they literally warned us to be careful as this is a very unsafe area and questioned why we were even staying there. The sink was broken in our bathroom, the bathroom door was broken and and air conditioning was awfully dusty and made us feel very unwell. The elevator creaked so much, we thought it would drop at any point. Would not recommend staying here if you want to feel safe.

2026-09-02 via Nuitee
L
luis solo_traveller do
8
Comodidad y descanso
Pros:

La tranquilidad y lo cerca del aeropuerto y mi lugar de visita en Tennessee

Cons:

El desayuno

2026-08-30 via Nuitee
D
Duileach extended_group us
7
Scary, good hotel, but located in an area which made me feel uneasy.
Pros:

Clean, nice room. Good price

Cons:

The property was in an extremely dodgy area, I didn’t feel safe everytime I left the hotel.

2026-08-26 via Nuitee
A
Annissa family_with_children us
9
Pros:

The staff gave me great service and I appreciated that the Breakfast was free every day.

Cons:

There really anything I could say I did not like.
The price was good

2026-08-19 via Nuitee
C
Crystal solo_traveller us
10
2026-08-19 via Nuitee
J
Jaclyn solo_traveller us
1
DISGUSTING.
Pros:

Staff at the front desk. He was trying to help.

Cons:

Nothing. It was the ABSOLUTE WORST hotel I have ever stayed at!!! Sincerely! The room was disgusting! Shower was moldy and the faucet in the tub was about to come off, door would not shut! Stains all over the floor and furniture! DISGUSTING EVERYWHERE!!! Bar/tank was found in the corner. Ribbed wallpaper. Disgusting, worst hotel!! Also felt unsafe. Disgusting all over.

2026-08-18 via Nuitee
A
Adam solo_traveller us
5
2026-08-18 via Nuitee
R
Romeo extended_group us
9
2026-08-17 via Nuitee
M
Mikko extended_group fi
6
Lyhytaikaiseen majoittumiseen kaupungin lähiseudulla ok. Osa tiloista kärsii kosteusvaurioista.
Pros:

Henkilökunta oli erittäin avulias. Erityisesti receptionissa palvellut Anu oli korvaamattoman avulias huoneiden vaihtamisen suhteen. Hän näki paljon vaivaa, jotta majoittumisemme olisi mahdollisimman hyvä.

Cons:

Hotelli on huonokuntoinen. Toisessa huoneistamme oli ilmastointilaite vuotanut vettä lattialle ja huoneessa haisi vahvasti home. Molemmissa huoneissa katossa kosteusvaurioita. Samoin yleisissä tiloissa. Avuliaan henkilökunnan avulla saimme vaihdettua siistit huoneet.

2026-08-17 via Nuitee
S
Shayna family_with_children us
6
Pros:

Pool was fun. Beds were comfortable.

Cons:

No exhaust in the bathroom. Had to keep the door open to cool it at all. The rest of the hotel was very stuffy.

2026-08-16 via Nuitee
Y
Yann solo_traveller fr
8
Very nice choice for a short stop in Nashville
2026-08-15 via Nuitee
N
Nicole couple ca
10
Great staff beitiful area!
Pros:

Close proximity to town. Big room. Decent selection for breakfast.

Cons:

Really enjoyed my stay, and the staff were very helpful.

2026-08-10 via Nuitee
P
Patricia extended_group us
6
It was ok
Pros:

The workers were great. They were nice and friendly. I was disappointed they didnt have waffles and no granberry juice. They were out. The room spelled bad. They never came to clean our room. We would ask for towels every day. When we checked out we had a pile of towels in our room.

2026-08-07 via Nuitee
S
Sophia solo_traveller us
1
2026-08-04 via Nuitee
K
Kerra family_with_children us
2
Pros:

It was not a clean environment.

Cons:

This property needs a lot of updating from the outside to the inside. It also needs a cleaning company to come in and clean this place from to to bottom vents ceilings walls everything.

2026-07-25 via Nuitee
R
Ries solo_traveller us
10
Pros:

Staff was smazing

Cons:

Area

2026-07-24 via Nuitee
M
Marilyn family_with_children us
7
Cons:

They're supposed to clean the rooms every other day but they did not we had to keep reminding them

2026-07-19 via Nuitee
A
Angie extended_group us
8
Ok
Pros:

Property

Cons:

Breakfast

2026-07-18 via Nuitee
N
Nicole solo_traveller pr
10
2026-07-18 via Nuitee