Best Western Plus Sunrise Inn

Hotels
•
Best Western Plus
7.6 (963 reviews)
825 Murfreesboro Pike , Nashville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Room temperature problems

Categories

Cleanliness
6.36
Multiple reviews noted issues with cleanliness in the rooms, including a musty smell and unclean amenities.
Service
8.33
Many guests praised the friendly staff and good service received during their stay.
Location
8.37
Conveniently located near the airport and downtown with easy access to public transport.
Room Quality
6.32
Multiple comments on rooms being warm and issues with equipment functionality.
Amenities
7.85
Basic amenities provided, though some equipment malfunctioned.
Value for Money
7.81
Guests felt the hotel was reasonably priced for the services offered.
Food and Beverage
8.36
Breakfast was generally described as good, with positive remarks about the attached restaurant.
Overall Experience
7.43
Overall, guests had a mixed but generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:25

Property Description

Luxurious Accommodations
Indulge in comfort with free WiFi, a flat-screen TV, and premium toiletries in every room at Sunrise Inn.

Top-Notch Amenities
Enjoy a refreshing swim in the seasonal outdoor pool, stay active in the fitness centre, and savor a complimentary hot breakfast during your stay.

Convenient Location
Located just minutes away from top attractions like Nissan Stadium and the Nashville International Airport, Sunrise Inn offers easy access to the best of Nashville.

Book your stay at Sunrise Inn now for a perfect blend of luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 963 reviews
Cleanliness: 6.36
Service: 8.33
Location: 8.37
Room Quality: 6.32
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 7.43
C
Cristaline • family_with_children • us
8
Pros:

Breakfast clean ness

2026-02-12 • via Nuitee
G
gabriela • extended_group • ar
7
2026-02-11 • via Nuitee
R
Robert • family_with_children • us
1
2026-01-29 • via Nuitee
W
William • couple • us
8
Very comfortable place to wait out a massive power outage in our hometown
Pros:

Very professional staff making the best of challenging circumstances. Interesting restaurants and markets nearby. Breakfast was great!

Cons:

There could have been better communication between the motel and booking.com. We were escaping a power outage, and arrived to find out that Best Western’s power was out too. We were fortunate that their electricity came back on that same evening. I wish the (excellent) breakfast didn’t end at 9 AM.

2026-01-29 • via Nuitee
D
Derrick • couple • us
10
2026-01-21 • via Nuitee
S
Shaunita • family_with_children • us
8
2026-01-21 • via Nuitee
T
Thomas • solo_traveller • us
1
Hindu horror.
Pros:

Absolutely nothing.

Cons:

Most especially the staff. Rude and inconsiderate. Also they stole my security deposit or whatever they called it. Unassimilated crooks.

2026-01-20 • via Nuitee
I
Ildefonso • solo_traveller • mx
9
excelent
Pros:

every thing was real good

Cons:

could breakfast vary?

2026-01-20 • via Nuitee
F
Faith • extended_group • us
1
Everything was really gross and uncomfortable.
Pros:

nothing

Cons:

Cockroaches the size of your hand. Black mold in the first room. Switched rooms and there was black mold in the second room. Staff was not kind at all when i asked for a discount on my first night because we didn’t have time to find somewhere else to stay. Checked out early and was difficult to figure out a refund for my second night. Hotel was the most unsanitary hotel i’ve ever stayed in.

2026-01-19 • via Nuitee
K
Kasun Sandeepa Rathnayaka • extended_group • us
10
2026-01-19 • via Nuitee
C
Cynthia L • family_with_children • us
7
It was decent.
Pros:

It was decent.

Cons:

There was a crack/chipped piece missing in the tub, sheets were wrinkles like as if the staff failed to change the sheets, chair near the bed, looked unattractive. Overall it was decent.

2026-01-19 • via Nuitee
M
Mary • family_with_children • us
10
Pros:

Breakfast and the room

Cons:

None

2026-01-19 • via Nuitee
S
Samantha • couple • us
10
2026-01-19 • via Nuitee
R
Richard • couple • us
8
2026-01-19 • via Nuitee
D
Dora • extended_group • us
8
2026-01-19 • via Nuitee
K
Kitty • couple • us
8
2026-01-19 • via Nuitee
O
Oscar • extended_group • us
10
2026-01-19 • via Nuitee
M
Mary • couple • us
10
Exceptional
Pros:

Breakfast, Room

Cons:

NONE

2026-01-19 • via Nuitee
T
Tony • solo_traveller • us
9
2026-01-19 • via Nuitee
H
Haley • couple • us
5
Our bathroom was terrible the lights barely works the ceiling was DRIPPING.
Cons:

The property manager didn’t know what Klarna was and refused to let us use it.

2026-01-19 • via Nuitee