Kandy Hills Resort

Hotels
•
Independent
8.9 (1699 reviews)
No 84 Rajaphilla Mawatha , Kandy , LK
94-77-4977821

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Free breakfast
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Breakfast variety lacking

Categories

Cleanliness
8.3
Several reviews noted cleanliness issues like stains on armchairs and a leak in the bathtub.
Service
9.5
Consistent praise across reviews for friendliness and helpfulness of staff.
Location
8.8
Mentioned as great in several reviews, though some noted it was a bit far from the city.
Room Quality
9.3
Reviews highlighted spacious and comfortable rooms with good views.
Amenities
8.8
Standard amenities provided but some dissatisfaction with breakfast service.
Value for Money
8.8
Described as good value relative to experience and price.
Food and Beverage
8.5
Generally good food, but some disappointment with breakfast variety.
Overall Experience
9.2
Positive experiences overall, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:45

Property Description

Recreation and Relaxation
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access.

Dining and Service
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. A complimentary English breakfast is served daily.

Convenient Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge, and free self-parking is available onsite.

Book now for a relaxing stay at Kandy Hills Resort, where comfort and convenience meet in the heart of Kandy, just a short walk from the scenic Kandy Lake.

Important information:

* No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.9
Based on 1699 reviews
Cleanliness: 8.3
Service: 9.5
Location: 8.8
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.5
Overall Experience: 9.2
B
Bradley • couple • au
10
2026-05-06 • via Nuitee
M
Marco • family_with_children • nl
8
Prima verblijf!
Pros:

Fijne grote kamer en badkamer, vanaf het restaurant mooi uitzicht! Ontbijt was prima verzorgd. Goede prijs kwaliteitverhouding. Heel schoon! Fijn dat er een dekbed is.

Cons:

Kamer had een beetje een vreemde lucht, het bad liep ook langzaam leeg. Bij het informeren naar een taxi kregen we een ontzettend hoge prijs. Uiteindelijk zelf iets anders geregeld. We zijn best bereid iets extra te betalen, maar de prijs lag 10.000 boven de normale toeristenprijs.

2026-05-04 • via Nuitee
M
Mohammed Kashif • family_with_children • in
9
Its a good place with lot of comfort. Just because of few staff behaviour it spoiled the experience
Pros:

Amazing location good buffet breakfast

Cons:

Staff was not friendly as we asked to change bathroom mat due to improper positioning of shower. Instead of changing the staff told the they will do next day and my daughter had a fall luckily nothing happened l. Later staff said no one complained like this before instead of helping

2026-05-04 • via Nuitee
M
Melissa • couple • nl
9
Fantastisch personeel, kamer en ontbijt
Pros:

Super schoon, lekker bed en goed personeel. Je voelt je heel welkom, het ontbijt is heerlijk en heel veel. Kamers hebben alles wat er te wensen valt.

Cons:

De stijl niet onze smaak, maar dat maakt echt helemaal niets uit. Het was een super verblijf. Jammer dat we maar 1 nacht er waren.

2026-05-03 • via Nuitee
B
Benini • couple • it
8
Pros:

Camera molto ampia

Cons:

Leggermente fuori dal centro

2026-05-02 • via Nuitee
A
Alexandros • solo_traveller • cy
8
2026-05-01 • via Nuitee
F
Fran • solo_traveller • au
10
2026-04-30 • via Nuitee
M
Mario • couple • de
9
Jederzeit wieder
Pros:

Sehr schönes Hotel, Personal sehr zuvorkommend.
Die Zimmer waren sehr sauber und schön eingerichtet.
Wir kommen gern wieder.
Frühstück war auch sehr gut.

Cons:

Kleiner Fakt: Abendrestaurant fanden wir nicht so gut. Wir hatten uns für europäische Küche entschieden. Das konnte der Koch leider nicht so gut umsetzen. Man sollte dann doch eher die sehr gute Sri Lanka Küche bestellen.

2026-04-29 • via Nuitee
M
Miodrag • solo_traveller • gb
9
2026-04-29 • via Nuitee
A
Alessandro • solo_traveller • gb
10
2026-04-28 • via Nuitee
I
Inga • solo_traveller • lt
10
Pros:

Dėmesingas personalas, erdvūs kambariai, skanūs pusryčiai.

Cons:

.

2026-04-28 • via Nuitee
M
Malshani • extended_group • au
8
2026-04-26 • via Nuitee
T
Thomas • couple • de
10
2026-04-25 • via Nuitee
S
SUSAN • family_with_children • je
8
Good
Pros:

Modern clean friendly staff

Cons:

Little bit further away from centre thank expected

2026-04-24 • via Nuitee
O
Ovidiu • couple • ro
8
The stay was nice.
Pros:

The location was good, room was nice big with all accessories.

Cons:

Breakfast was for me very low, they could do better in this department more fresh options.

2026-04-24 • via Nuitee
Q
qaisar • family_with_children • au
10
Great place to stay and so underrated!
Pros:

We enjoyed our 2 nights stay with our one and half year old.
Room was clean. Bathroom was new and spacious. We stayed on 1st floor with amazing views from balcony. Breakfast was great! Staff were friendly. Nothing I would complain about… highly recommended!

Cons:

Driveway is a steep slope for entrance but since we had the car so didn’t bother us.

2026-04-21 • via Nuitee
S
Saumya • solo_traveller • au
9
It was a pleasant and satisfying experience
Pros:

We had a wonderful stay at the hotel. The rooms were clean, spacious, and very comfortable, making it easy to relax after a long day. One of the highlights was the beautiful view of the hills.
The staff were friendly, welcoming, and always ready to help with anything we needed

Cons:

Nothing to mention

2026-04-21 • via Nuitee
S
Sabri • family_with_children • nl
8
2026-04-21 • via Nuitee
J
Jürgen • couple • de
10
Klare Empfehlung
Pros:

Tolle Lage am Berg mit großartigem Blick.
Super schönes großes Zimmer mit sehr bequemen Bett. Nettes Personal. Leckeres Frühstück. Zum Zahntempel ca. 15 Minuten.

2026-04-19 • via Nuitee
M
Maria Inês Neto • extended_group • pt
8
Estadia agradável!
Pros:

Quarto enorme com varanda, casa de banho muito grande com duche e banheira. 2 ar condicionados no quarto. Camas confortáveis. Restaurante no andar superior com vista para a selva, climatizado ao pequeno-almoço. Funcionários simpáticos e prestáveis.

Cons:

Chão do quarto de tijoleira branca, que se suja bastante. Abertura para o exterior na parte superior da casa de banho que impede climatização e permite entrada de mosquitos. Ao jantar o restaurante tinha as janelas abertas, impedindo a climatizacao e permitindo a entrada de mosquitos.

2026-04-19 • via Nuitee