Ruby Marie Hotel Vienna

Hotels
Ruby Hotels
8.8 (134 reviews)
Mariahilfer Straße 120, Kaiserstraße 2-4, Vienna, 1070 , Vienna , AT

Facilities

Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Nice bar
Cons:
High breakfast prices
No fridge in room

Categories

Cleanliness
8.38
Multiple mentions of cleanliness and nice, clean rooms.
Service
9.35
Friendly staff and smooth check-in/check-out process.
Location
9.39
Excellent location with good accessibility to tram and subway.
Room Quality
8.84
Good rooms with mention of a 'wow' room, though mixed sentiment.
Amenities
8.87
Nice bar and eco-friendly initiatives available.
Value for Money
8.33
Comments on breakfast pricing being high may impact perception.
Food and Beverage
7.88
Negative feedback on breakfast choices and pricing.
Overall Experience
9.35
Overall positive experiences and described as a 'home away from home.'
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:07

Property Description

Discover the vibrant heartbeat of Vienna at Ruby Marie Hotel, where comfort meets convenience in the heart of the city.

Unmatched Comfort
Relax in one of our 186 air-conditioned rooms, equipped with flat-screen televisions and premium pillowtop bedding, ensuring a restful night’s sleep. Enjoy designer toiletries in partially open bathrooms featuring luxurious rainfall showerheads.

Delightful Dining Options
Satisfy your cravings at our inviting coffee shop or snack bar/deli. Our buffet breakfast will energize your mornings, served on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM for a fee, along with a cozy bar/lounge to unwind at the end of the day.

Convenient Amenities
With complimentary Wi-Fi, express check-in and check-out, and a welcoming 24-hour front desk, your stay is designed for seamless comfort. Embrace recreational activities with bicycle rentals, or relax on our tranquil terrace and garden.

Book your stay today and experience the charm of Vienna at Ruby Marie Hotel!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 134 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 9.35
J
James family
10
Pros:

We stayed at the Ruby Marie for 3 nights and were very pleased and impressed. Staff were fantastic - very polite and service oriented. Our room was clean and comfortable. Although we were on the 5th floor not too far from the lobby and restaurant/bar it was very quiet. Breakfast was typical with cereals, yogurt, pastries, breads, meats, cheeses, etc. Everything was excellent. The staff will make you a latte, cappuccino, etc. If you’re a guitarist one of the coolest features of this hotel is that they have guitars on site you can play. They even have amps in the rooms that you can use. Plug in and jam out!

The hotel is a bit away from central Vienna but on a main pedestrian street with lots of dining and shopping options. It’s a short walk from from the Westbahnhof and public transport. There is a tram stop right by the hotel.

We would definitely consider staying here again if we come back to Vienna.

2025-10-11 via Nuitee
P
Paul
10
Pros:

Great spot

2025-10-08 via Nuitee
H
Hadas
10
Pros:

Great hotel, friendly staff, awesome location

2025-10-05 via Nuitee
K
Kerry family
10
Pros:

Fabulous, quirky hotel - loved it

2025-09-29 via Nuitee
S
Simon
10
Pros:

Good. Nice clean room. Bar was nice with free bathroom. Self check in/out. Free drink if you select no cleaning options

2025-09-28 via Nuitee
N
Natalie
10
Pros:

Could not pick a better location! Balcony overlooking the Vienna skyline was beautiful.

2025-09-22 via Nuitee
P
pamela partner
8
Pros:

Love the patio to eat at, bar open 24 hours

2025-09-21 via Nuitee
O
OLGA friends
6
Pros:

Plus: good location, close to subway and tram.
Negative: no fridge in the room; breakfast is bad, no choices; nothing Wow about “wow” room, so don’t overpay

2025-09-14 via Nuitee
G
Gina
10
Pros:

clean, friendly staff

2025-09-14 via Nuitee
K
Kay partner
8
Pros:

Great location to walk and see the city, friendly staff, complimentary drinks upon arrival.

2025-09-13 via Nuitee
M
Marco
10
Pros:

Excellent hotel

2025-09-10 via Nuitee
P
Prashanth partner
10
Pros:

Very smooth and pleasant stay

2025-09-04 via Nuitee
B
Birgit
10
Pros:

I always stay here when visiting Vienna. The hotel is clean, modern, and perfectly located. The prices are reasonable, the staff are friendly, and the rooftop is wonderful to enjoy breakfast, or just a coffee or a drink. It truly feels like home away from home for me.

2025-09-03 via Nuitee
A
Alexander
8
Pros:

It's Ok

2025-09-03 via Nuitee
S
Saahir
10
Pros:

Great property, clean and had great rooms.

2025-08-30 via Nuitee
S
Sophie partner
10
Pros:

Eco friendly - lovely initiatives.
Nice calm atmosphere. easy to walk / tram or undergraound to Vienna

2025-08-26 via Nuitee
L
Livia
10
Pros:

Lovely hotel and great location away from crowded areas

2025-08-17 via Nuitee
A
Anthony partner
8
Pros:

Other than reception never saw any staff. However most of the staff were friendly and helpful. Hotel was very quiet and though not in the centre was close to shops and restaurants. Transport was a 2 minute walk from the hotel and linked you with the rest of vienna. We had a wow room but not really sure how much better it could have been compared to the standard.
Didn't like the fact no kettle in the room was in.a separate room on 5th floor and didn't have it but felt breakfast was expensive at €23 pp but seemed standard for vienna hotels.

2025-08-12 via Nuitee
R
R
10
Pros:

Nice air conditioned room near public transportation and beautiful tree lined boulevard with shops. It’s not clear whether you can fully control the air conditioning, but it seemed good for sleeping. The breakfast at this hotel seemed a bit pricey as I recall.

2025-07-21 via Nuitee
D
Denis partner
10
Pros:

Great property. Ice cold AC which was especially nice in the summer heat. Centrally located.

2025-07-12 via Nuitee