Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable location
Spacious rooms
Good food and beverage options
Cons:
Cleanliness issues
Noisy environment
High prices for value

Categories

Cleanliness
8.31
Some cleanliness issues noted, including an odor and a cockroach in the room.
Service
9.99
Staff received praise for their attention and assistance in dining.
Location
9.82
The location was convenient for guests, contributing positively to their experience.
Room Quality
8.76
Rooms were spacious and generally comfortable, though some issues like hard mattresses were noted.
Amenities
8.79
Most amenities were satisfactory, although some guests noted the lack of 24-hour service and sufficient fridge items.
Value for Money
7.76
Some guests felt the price did not align with their experience, especially concerning bed comfort.
Food and Beverage
8.81
Food quality received praise, although slow service in dining was mentioned.
Overall Experience
9.77
Guests overall found their experiences positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:14

Property Description

Luxurious Accommodation
Experience 4-star luxury at KOS Pilar Hotel - ex CasaSur Pilar - in Pilar. Each air-conditioned room is equipped with free WiFi and a private bathroom, ensuring a comfortable stay for all guests.

Wellness and Recreation
Indulge in relaxation at the spa and wellness centre offering a fitness centre, outdoor pool, sauna, and terrace. Unwind in the hot tub or enjoy a refreshing swim after a workout session.

Exceptional Service
Our multilingual staff at the 24-hour front desk are dedicated to providing top-notch service in English, Spanish, and Portuguese. Your comfort and satisfaction are our priorities.

Ready to elevate your stay in Pilar? Book now at KOS Pilar Hotel - ex CasaSur Pilar - and create unforgettable memories.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, May 4, 2026 until Mon, Aug 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 185 reviews
Cleanliness: 8.31
Service: 9.99
Location: 9.82
Room Quality: 8.76
Amenities: 8.79
Value for Money: 7.76
Food and Beverage: 8.81
Overall Experience: 9.77
L
Lucas couple ar
10
2026-05-13 via Nuitee
M
Magdalena couple uy
8
2026-05-11 via Nuitee
E
Enrique Agustin couple ar
7
La pasamos bien
Pros:

Está muy bien decorada

2026-05-06 via Nuitee
F
Fabiana couple ar
10
2026-05-05 via Nuitee
P
Portugues solo_traveller ar
9
Pros:

La decoracio., el restaurante con la cena y el desayuno.
El spa muy disfrutable.
Muy linda experiencia.
GRACIAS

Cons:

El bañi neceita un refresh

2026-05-04 via Nuitee
H
Horacio couple ar
9
2026-04-19 via Nuitee
C
Claudia couple ar
9
2026-04-15 via Nuitee
H
Herman couple gb
8
I enjoyed my stay and the food was really good. Service was excellent.
Pros:

Very ample and comfortable rooms

Cons:

Not enough tables to eat at as people from outside the hotel could book in to dine.
Dining area at the rooftop not geared for some inclement weather.

2026-04-13 via Nuitee
F
Fassi family_with_children ar
10
CONFORTABLE !!!
Pros:

Las instalaciones perfectas, habitaciones, comdor, desayuno excelente, atención muy cordial.

2026-04-06 via Nuitee
M
Marcela couple ar
8
Pros:

Muy cómodo, especialmente no es ese tipo de hotel masivo... Nos gusto mucho.

Cons:

Fuimos sólo por una noche y nos despertamos unos minutos antes de las 11 am, al llamar para que nos lleven el desayuno a la habitación nos dijeron que No.. Y al decir que bajamos también nos contestaron negativamente...

2026-03-30 via Nuitee
N
Nicolas couple uy
10
2026-03-29 via Nuitee
N
Nadia solo_traveller mx
10
2026-03-25 via Nuitee
J
JUAN ANTONIO ELISEO couple ar
8
2026-03-24 via Nuitee
E
Enrique extended_group ar
6
2026-03-16 via Nuitee
E
Enrique extended_group ar
7
2026-03-16 via Nuitee
J
Jessica solo_traveller ar
10
Excelente experiencia
Pros:

Toda la estadía fue una gran experiencia, gran comodidad, servicio excelente, y las camas lo mejor ademas del desayuno super completo.

2026-03-15 via Nuitee
F
Fresco solo_traveller ar
10
2026-03-14 via Nuitee
P
Paula couple cl
8
2026-03-03 via Nuitee
E
Edgardo Juan couple ar
8
Pros:

La ubicacion

Cons:

Lo molesto que es el sistema al pedir comida o bebidas; firma, numero de habi., nombre y numero de dni.....Obsoleto, y absurdo

2026-03-02 via Nuitee
S
Silvio Piombino family_with_children ar
9
Excelente para disfrutar en pareja.
Pros:

Muy buen desayuno, el rooftop es muy agradable, habitación cómoda y confortable. La atención del personal muy eficiente.

Cons:

En días de semana, no hay servicio de bar en la terraza.

2026-03-01 via Nuitee