Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable location
Spacious rooms
Good food and beverage options
Cons:
Cleanliness issues
Noisy environment
High prices for value

Categories

Cleanliness
8.31
Some cleanliness issues noted, including an odor and a cockroach in the room.
Service
9.99
Staff received praise for their attention and assistance in dining.
Location
9.82
The location was convenient for guests, contributing positively to their experience.
Room Quality
8.76
Rooms were spacious and generally comfortable, though some issues like hard mattresses were noted.
Amenities
8.79
Most amenities were satisfactory, although some guests noted the lack of 24-hour service and sufficient fridge items.
Value for Money
7.76
Some guests felt the price did not align with their experience, especially concerning bed comfort.
Food and Beverage
8.81
Food quality received praise, although slow service in dining was mentioned.
Overall Experience
9.77
Guests overall found their experiences positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:14

Property Description

Luxurious Accommodation
Experience 4-star luxury at KOS Pilar Hotel - ex CasaSur Pilar - in Pilar. Each air-conditioned room is equipped with free WiFi and a private bathroom, ensuring a comfortable stay for all guests.

Wellness and Recreation
Indulge in relaxation at the spa and wellness centre offering a fitness centre, outdoor pool, sauna, and terrace. Unwind in the hot tub or enjoy a refreshing swim after a workout session.

Exceptional Service
Our multilingual staff at the 24-hour front desk are dedicated to providing top-notch service in English, Spanish, and Portuguese. Your comfort and satisfaction are our priorities.

Ready to elevate your stay in Pilar? Book now at KOS Pilar Hotel - ex CasaSur Pilar - and create unforgettable memories.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, May 4, 2026 until Mon, Aug 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 196 reviews
Cleanliness: 8.31
Service: 9.99
Location: 9.82
Room Quality: 8.76
Amenities: 8.79
Value for Money: 7.76
Food and Beverage: 8.81
Overall Experience: 9.77
M
Magdalena • couple • uy
9
Pros:

Siempre son re atentos con nosotros

2026-07-23 • via Nuitee
N
Nicolas • solo_traveller • uy
10
2026-07-22 • via Nuitee
C
cristian • couple • ar
10
excelente estadia
Pros:

me gusto muchisimo lo unico en booking decia que el spa era ilimitado y en realidad era con turno deberian aclarar eso porque fue un punto importante a la hora de elegir con respecto a otros alojamientos y me parecio una estafa

Cons:

los turnos para utilizar el spa

2026-06-22 • via Nuitee
A
Alejandro • solo_traveller • ar
10
2026-06-21 • via Nuitee
R
Roberto • solo_traveller • ar
7
2026-06-19 • via Nuitee
G
Gomez Spinelli • couple • ar
10
Muy bien!
Pros:

Las habitaciones son muy amplias y comodas

2026-06-18 • via Nuitee
3
366rahult • Business
2
Total chaos and waste of money
Pros:

Worst experience from a 4 star rated hotel, old establishment not worth the money spend.

2026-06-15 • via Tripadvisor
E
Elena • solo_traveller • ar
5
2026-06-09 • via Nuitee
N
Nadia Magali • couple • ar
7
2026-06-08 • via Nuitee
E
Enzo • extended_group • cl
10
Muy bien, todo OK. Recomendable
Pros:

Hotel muy cómodo, buenos espacios interiores, agradable decorado

Cons:

En el baño muy buena presión de agua en la ducha.....pero les falta mantención (limpieza sarro) , salpica para cualquier lado

2026-06-05 • via Nuitee
S
Santiago • family_with_children • ar
10
2026-05-31 • via Nuitee
J
Jacqueline • couple • cl
10
Muy agradable
Pros:

La atención

Cons:

El ruido

2026-05-29 • via Nuitee
C
Carla • couple • ar
5
No es para un día relax, es un hotel de paso prolijo.
Pros:

El hotel es limpio y prolijo. Las instalaciones están bien. El desayuno muy bueno.

Cons:

Fuimos a pasar un día de spa con una amiga. El spa solo puede utilizarse 45 min e incluye solo sauna, una ducha y un jacuzzi. Requiere reserva previa, hubo gente que no pudo ir. Los masajes son con costo extra y carísimos. El hotel no tiene lugares verdes. Es un edificio pegado a la autopista. La terraza linda pero las instalaciones no estaban armadas. Está muy cerca de panamericana y se escuchan todos los ruidos. No lo recomiendo para un día de relax. Muy caro y no aporta nada.

2026-05-18 • via Nuitee
L
Lucas • couple • ar
10
2026-05-13 • via Nuitee
M
Magdalena • couple • uy
8
2026-05-11 • via Nuitee
E
Enrique Agustin • couple • ar
7
La pasamos bien
Pros:

Está muy bien decorada

2026-05-06 • via Nuitee
F
Fabiana • couple • ar
10
2026-05-05 • via Nuitee
P
Portugues • solo_traveller • ar
9
Pros:

La decoracio., el restaurante con la cena y el desayuno.
El spa muy disfrutable.
Muy linda experiencia.
GRACIAS

Cons:

El bañi neceita un refresh

2026-05-04 • via Nuitee
H
Horacio • couple • ar
9
2026-04-19 • via Nuitee
C
Claudia • couple • ar
9
2026-04-15 • via Nuitee