Hotel Santorini Casablanca Resort

Hotels
Santorini/Regency Hotels
6.6 (1727 reviews)
Kilómetro 17 vía Ciénaga, Santa Marta, Magdalena, 110121 , Santa Marta , CO

Facilities

Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great beach access
Friendly staff and good service
Calm and relaxing environment
Cons:
Cleanliness issues
Far from town
Expensive food options

Categories

Cleanliness
5.56
Several reviews mention issues with cleanliness and maintenance.
Service
8.53
Positive remarks about courteous and attentive staff.
Location
6.57
Mixed reviews; some mention it being far from other places, though it's noted as a calm area.
Room Quality
6.02
Mention of dampness in rooms and outdated furniture.
Amenities
7.05
Private beach and peaceful surroundings, but some facilities require improvement.
Value for Money
5.51
High pricing noted for food and services, seen as taking advantage of the location.
Food and Beverage
6.56
Food quality is praised, but pricing and limited options are concerns.
Overall Experience
7.03
Guests enjoyed the stay but noted significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:39

Property Description

Scenic Waterfront and Poolside Relaxation
Immerse yourself in the serene beauty of the private beach or lounge by the outdoor pool. Feel the stress melt away as you enjoy these recreational amenities.

Culinary Delights & Beverage Choices
Indulge in international cuisine at Restaurante S. Casablanca or opt for room service. Sip on refreshing drinks at the bar/lounge or beach bar - a perfect way to unwind during your stay.

Comfortable Accommodations and Convenient Services
Stay in one of the 30 well-equipped guestrooms featuring modern amenities. Benefit from complimentary Wi-Fi, LCD TVs, and rainfall showers. With express check-in/out and airport shuttle service, your stay will be hassle-free.

Plan your escape to Hotel Santorini Casablanca Santa Marta and experience seaside luxury at its finest.

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.6
Based on 1727 reviews
Cleanliness: 5.56
Service: 8.53
Location: 6.57
Room Quality: 6.02
Amenities: 7.05
Value for Money: 5.51
Food and Beverage: 6.56
Overall Experience: 7.03
H
herrera couple co
10
2026-02-14 via Nuitee
J
JAVIER solo_traveller co
6
Pros:

La opción de playa privada

Cons:

Nunca me entregaron la factura de estadía y bloquearon las playas del hotel por una fiesta

2026-02-14 via Nuitee
F
Flor angela couple co
8
Relax
Pros:

Playa privada

Cons:

Ubicación

2026-02-13 via Nuitee
B
Bayron Jhoel couple co
10
2026-02-11 via Nuitee
R
Rebecca couple us
10
2026-02-10 via Nuitee
R
Rodrigo Atilio extended_group ar
10
Muy divertido, hermosas playas y paz
Pros:

El personal y la calidad humana son excelentes. las picinas muy limpias!. El restaurante esta muy bueno y las comidas deliciosas. las playas y el mantenimiento del lugas son fantásticos. Nunca encontré ningún baño ni sector sucio.

Cons:

algunas noches había un animador ... la verdad es que no estaba bueno, condicionaba un poco la estadía en el lugar... quizás las noches donde trabaja, se debería abrir otro espacio mas tranquilo. El gimnasio y el sauna estan medio abandonados

2026-02-10 via Nuitee
M
Margarita family_with_children co
9
Muy agradable
Pros:

El restaurante y la atención en general

Cons:

El gimnasio le falta más arregló

2026-02-10 via Nuitee
M
Milton family_with_children co
10
tranquilidad y alejado del ruido
Pros:

todo estuvo muy bien

2026-01-31 via Nuitee
A
Angela Lemos couple co
8
Relax en playa 💯
Pros:

Una playa privada divina, limpia, más grande de lo que se ve en las fotos, buena atención en el kiosco de playa. Relax 💯

Cons:

Nos tocó una habitación que tiene enfrente una piscina con un chorro de agua que cae fuerte hacia la piscina, lo prendían desde muy temprano, 7:30 am, interrumpía el descanso.
El transporte es complicado, solo taxi y es costoso.

2026-01-29 via Nuitee
A
Andrés José couple co
9
Excellent
Pros:

It was really nice and clean

Cons:

The location is a little far from downtown

2026-01-27 via Nuitee
C
Carolina extended_group ar
9
Pros:

Playa privada, piscinas hermosas e instalaciones impecables

Cons:

La comida puede mejorar al igual que el servicio.

2026-01-26 via Nuitee
C
Carolina couple ar
9
Pros:

Instalaciones y servicio en el club de playa.

Cons:

Servicio en la zona de restaurante

2026-01-26 via Nuitee
L
LYDA MARCELA family_with_children co
10
2026-01-26 via Nuitee
L
Leyla family_with_children co
8
fue muy agradable pero no sentimos que pudimos utilizar todo porque no dio tiempo
Pros:

amplitud, limpieza, comodidad y ubicación

Cons:

que no se nos informó que tenía cocina y uno podía realizar los alimentos y el horario de los servicio que presta siento que es muy corto igual que el check out siento uno queda corto

2026-01-26 via Nuitee
N
Nathaly extended_group pe
5
2026-01-26 via Nuitee
C
Cediel Bueno family_with_children co
8
2026-01-23 via Nuitee
C
Cabana family_with_children co
9
Deliciosa.
Pros:

Sus instalaciones

Cons:

Pocos elementos básicos de aseo, de lo que normalmente ponen los hoteles

2026-01-23 via Nuitee
M
Montilla family_with_children co
10
me encanto el cuidado de los gatos y perros
Pros:

me gusto toda la comida

Cons:

-

2026-01-22 via Nuitee
M
Mónica Grisales family_with_children co
10
2026-01-22 via Nuitee
S
Svava family_with_children no
10
Et deilig sted med hjertevarme
Pros:

Nydelige ansatte

2026-01-21 via Nuitee