Arcadia Suites

Hotels
•
Independent
8.8 (410 reviews)
Plot 54A Kira Road, Opposite Uganda Museum, Kampala, 7566 , Kampala , UG
256-4-17333400

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Facilities

Free breakfast
Meeting rooms
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Spacious rooms
Great location
Cons:
Cleanliness issues
Unreliable WiFi
Disappointing breakfast

Categories

Cleanliness
8.01
Several mentions of cleanliness issues such as black mould and poor cleaning.
Service
9.48
Staff were described as friendly, attentive, and helpful throughout the reviews.
Location
9.52
Repeatedly noted as convenient and within walking distance to amenities.
Room Quality
8.47
Rooms are spacious and pleasant, though some issues were mentioned about maintenance.
Amenities
9
Facilities are good, but there are mentions of unreliable WiFi and needed repairs.
Value for Money
8.96
Generally seen as a good value due to the service and location.
Food and Beverage
8.01
Breakfast was described as disappointing for some.
Overall Experience
8.98
A generally positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:10

Property Description

Step into a world of comfort and leisure at Arcadia Suites, where modern amenities meet a serene atmosphere in the heart of Kampala.

Unmatched Recreation: Enjoy our round-the-clock fitness center or soak in breathtaking views from our stunning rooftop terrace.

Gourmet Delights: Indulge in delectable dining at Rooftop By Arcadia, offering a lively bar/lounge and 24-hour room service, complemented by a complimentary continental breakfast each morning.

Convenience at Every Turn: Experience effortless travel with our area shuttle service and explore local attractions like the Uganda National Museum, all while enjoying free Wi-Fi and comfortable, air-conditioned rooms featuring kitchenettes.

Elevate your stay and experience luxury in the heart of the city; book your stay at Arcadia Suites today!

Important information:

  • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EBB

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.8
Based on 410 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
D
Daniel Auta • family_with_children • ug
7
Cons:

After paying the equivalent in UGX online, staff asked my guest to add 10,000 UGX as they claimed the exchange rate at the time of paying was different. There should be a fixed UGX amount.

2026-04-06 • via Nuitee
V
Vassilis • solo_traveller • gr
10
2026-04-05 • via Nuitee
D
Daniel Auta • family_with_children • ug
9
Pros:

The place is quiet, a perfect spot to get rest. A place away from the noise of the city but close enough to access all city amenities

2026-03-17 • via Nuitee
D
Daniel Auta • family_with_children • ug
9
2026-03-10 • via Nuitee
G
Grace • solo_traveller • ug
10
2026-03-08 • via Nuitee
D
Daniel Auta • couple • ug
9
Pros:

The breakfast was good and the restaurant location is great and the view was magnificent

2026-03-08 • via Nuitee
C
Chisanga • solo_traveller • zm
9
It was marvelous
Pros:

The staff were very excellent, the place is clean, security is great and the food was good too.

2026-03-06 • via Nuitee
A
Anna Caroline • solo_traveller • nl
9
Heel goed verblijf
Pros:

Het hotel ligt op een gunstige plek en de kamers zijn schoon en goed uitgerust.

Cons:

De kraan was kapot, maar dit werd gerepareerd.

2026-03-05 • via Nuitee
E
Edgar • couple • ug
5
Cons:

The internet was poor and cleaning the rooms was late

2026-03-02 • via Nuitee
L
Lora • solo_traveller • au
9
2026-02-23 • via Nuitee
G
Gulam • extended_group • tz
9
Good staff - clean - good service!
2026-02-13 • via Nuitee
K
Kaleab • couple • et
9
2026-01-31 • via Nuitee
G
Grace • family_with_children • ug
10
2026-01-29 • via Nuitee
D
Dorothy Kharunda • solo_traveller • ug
9
Pros:

Location is near acacia mall area, comfortable bed and good breakfast

Cons:

Carpet was a bit dirty..probably needed cleaning to get rid of stains from mud by previous occupants

2026-01-26 • via Nuitee
J
Janet • solo_traveller • ke
5
I wouldn’t book that hotel again.
Pros:

The rooms were spacious

Cons:

The WiFi kept on dropping on a daily basis. I never watched TV for 10 days I was there and I couldn’t download my emails because of poor WiFi .

The breakfast was not worth the value of money.

2026-01-19 • via Nuitee
S
Shiloo • solo_traveller • tz
8
2025-12-27 • via Nuitee
J
James • family_with_children • gb
9
Very good business hotel
Pros:

Fantastic value for money. Excellent roof terrace bar and restaurant

Cons:

All was great

2025-12-19 • via Nuitee
A
Adam • family_with_children • cm
6
2025-11-21 • via Nuitee
R
Rémy • extended_group • be
9
Parfait pour un séjour professionnel
Pros:

Les espaces privés et le confort

Cons:

Rien à signaler

2025-11-19 • via Nuitee
W
William Smith • couple • se
6
2025-11-18 • via Nuitee