Arcadia Suites

Hotels
•
Independent
8.8 (410 reviews)
Plot 54A Kira Road, Opposite Uganda Museum, Kampala, 7566 , Kampala , UG
256-4-17333400

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Facilities

Free breakfast
Meeting rooms
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Spacious rooms
Great location
Cons:
Cleanliness issues
Unreliable WiFi
Disappointing breakfast

Categories

Cleanliness
8.01
Several mentions of cleanliness issues such as black mould and poor cleaning.
Service
9.48
Staff were described as friendly, attentive, and helpful throughout the reviews.
Location
9.52
Repeatedly noted as convenient and within walking distance to amenities.
Room Quality
8.47
Rooms are spacious and pleasant, though some issues were mentioned about maintenance.
Amenities
9
Facilities are good, but there are mentions of unreliable WiFi and needed repairs.
Value for Money
8.96
Generally seen as a good value due to the service and location.
Food and Beverage
8.01
Breakfast was described as disappointing for some.
Overall Experience
8.98
A generally positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:10

Property Description

Step into a world of comfort and leisure at Arcadia Suites, where modern amenities meet a serene atmosphere in the heart of Kampala.

Unmatched Recreation: Enjoy our round-the-clock fitness center or soak in breathtaking views from our stunning rooftop terrace.

Gourmet Delights: Indulge in delectable dining at Rooftop By Arcadia, offering a lively bar/lounge and 24-hour room service, complemented by a complimentary continental breakfast each morning.

Convenience at Every Turn: Experience effortless travel with our area shuttle service and explore local attractions like the Uganda National Museum, all while enjoying free Wi-Fi and comfortable, air-conditioned rooms featuring kitchenettes.

Elevate your stay and experience luxury in the heart of the city; book your stay at Arcadia Suites today!

Important information:

  • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EBB

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.8
Based on 410 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
G
Gulam • extended_group • tz
9
Good staff - clean - good service!
2026-02-13 • via Nuitee
K
Kaleab • couple • et
9
2026-01-31 • via Nuitee
G
Grace • family_with_children • ug
10
2026-01-29 • via Nuitee
D
Dorothy Kharunda • solo_traveller • ug
9
Pros:

Location is near acacia mall area, comfortable bed and good breakfast

Cons:

Carpet was a bit dirty..probably needed cleaning to get rid of stains from mud by previous occupants

2026-01-26 • via Nuitee
J
Janet • solo_traveller • ke
5
I wouldn’t book that hotel again.
Pros:

The rooms were spacious

Cons:

The WiFi kept on dropping on a daily basis. I never watched TV for 10 days I was there and I couldn’t download my emails because of poor WiFi .

The breakfast was not worth the value of money.

2026-01-19 • via Nuitee
S
Shiloo • solo_traveller • tz
8
2025-12-27 • via Nuitee
J
James • family_with_children • gb
9
Very good business hotel
Pros:

Fantastic value for money. Excellent roof terrace bar and restaurant

Cons:

All was great

2025-12-19 • via Nuitee
A
Adam • family_with_children • cm
6
2025-11-21 • via Nuitee
R
Rémy • extended_group • be
9
Parfait pour un séjour professionnel
Pros:

Les espaces privés et le confort

Cons:

Rien à signaler

2025-11-19 • via Nuitee
W
William Smith • couple • se
6
2025-11-18 • via Nuitee
C
Christian • solo_traveller • de
8
2025-11-12 • via Nuitee
E
EVGENY • solo_traveller • fr
10
Pros:

Loved the place — the people were friendly and always ready to help, and the rooms were spacious and comfortable.

2025-10-29 • via Nuitee
T
Tarek • solo_traveller • gb
10
2025-10-24 • via Nuitee
T
Tarek • solo_traveller • gb
10
2025-10-24 • via Nuitee
H
Hannah • solo_traveller • us
10
Wonderful experience. Thanks to the Reception team, housekeeping, security and the restaurant staff. I love and appreci
Pros:

Everything

Cons:

Nothing

2025-10-21 • via Nuitee
M
Muli • solo_traveller • ke
8
Cons:

The guards are more concerned with sanitizing guest than conducting security checks.

2025-10-13 • via Nuitee
O
Otim • solo_traveller • ug
10
“My stay was truly amazing, warm hospitality, spotless rooms, and exceptional service made every moment special. It remi
Pros:

Ronald and Nelson were so welcoming and caring, the food and the room was so exceptional. Will surely be back soon.

Cons:

Love everything about the hotel, that’s why I keep coming back.

2025-10-09 • via Nuitee
G
Grace • solo_traveller • ug
10
2025-10-09 • via Nuitee
H
Hannah • solo_traveller • us
10
2025-10-06 • via Nuitee
H
Hannah • solo_traveller • us
10
Pros:

Location and Space

Cons:

Clean

2025-10-06 • via Nuitee