Hampton Inn & Suites Dallas Downtown

Hotels
Hampton Inn
9 (1520 reviews)
1700 Commerce Street , Dallas , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Great location
Cons:
Issues with water heating in showers
Malfunctioning elevators
Rude reception staff in one instance

Categories

Cleanliness
8.21
Many reviews praised the cleanliness of the hotel, though a few mentioned issues with water temperature.
Service
9.68
Overall positive experiences noted in multiple reviews about the staff being friendly and accommodating.
Location
9.22
Multiple reviews highlight the great location, making it convenient for city exploration.
Room Quality
8.67
Rooms were mentioned as clean and spacious, but with a few issues noted in some reviews.
Amenities
9.2
Positive comments about available amenities such as breakfast choices and cleanliness.
Value for Money
8.66
Guests felt they received good value for the cost, despite some minor hiccups.
Food and Beverage
9.21
Overall, breakfast received high praise across reviews for variety and quality.
Overall Experience
9.18
Despite some issues, the majority of guests had a positive experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:32

Property Description

Luxurious Accommodation
Experience comfort and style at Hampton Inn & Suites Dallas Downtown, TX. Each room boasts a 49-inch flat-screen HDTV, a microwave, a refrigerator, and a coffee machine for your convenience.

Convenient Location
Located just 500 meters from Deep Ellum and with easy access to Love Field Airport, this hotel is perfect for both leisure and business travelers. Enjoy a short walk to the Dallas Convention Center and quick access to major highways.

Exceptional Service
Our 24-hour front desk ensures your needs are met at any time of the day. Book your stay at Hampton Inn & Suites Dallas Downtown for a seamless and enjoyable trip.

Important information:

Breakfast bed is available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

9
Based on 1520 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
G
Goodman family_with_children us
10
It was really impressive!
Pros:

Everything was really clean! Rooms were nice. Beds comfy and a good spot in town. We had the best view of the city!

2026-03-14 via Nuitee
C
Christensen family_with_children us
10
2026-03-13 via Nuitee
B
Bennett couple us
10
2026-03-12 via Nuitee
M
Marie-Odile extended_group fr
8
2026-03-09 via Nuitee
E
Evelin solo_traveller it
8
Pros:

Quasi tutto

Cons:

In occasione del mio soggiorno, si sono riscontrate alcune criticità relative all'utilizzo della mia carta di credito, imputabili esclusivamente al sistema di pagamento della struttura.
​Nonostante la carta risultasse regolarmente accettata presso ogni altro esercizio commerciale negli Stati Uniti, si sono verificati errori tecnici che ne hanno impedito il normale impiego durante le fasi di check-in e check-out. Tale imprevisto ha generato un comprensibile stato di apprensione, aggravato dalla mancanza di supporto da parte del personale di ricevimento durante la procedura di accettazione, che mi ha costretta, in fine, a fornire un metodo di pagamento alternativo, con altra carta.
​Al contrario, in fase di partenza, il personale in servizio — differente da quello presente al mio arrivo — ha gestito la transazione con professionalità, acquisendo manualmente i dati della carta e i miei riferimenti personali e finalizzando il pagamento senza l'ausilio del terminale POS. L'operazione si è conclusa, infine, con successo.

2026-03-09 via Nuitee
E
Emily extended_group au
7
Over all a very nice stay
Pros:

Good location nice staff

Cons:

The bathroom didn’t have blinds and they just had to it covered with sheets but still didn’t bother us

2026-03-09 via Nuitee
V
Villanueva Cruz extended_group us
10
2026-03-09 via Nuitee
I
Isaiah extended_group us
10
Pros:

The atmosphere

Cons:

Breakfast

2026-03-09 via Nuitee
R
Ronald couple us
10
Pros:

New furniture arrived good job

2026-03-08 via Nuitee
A
Aneta extended_group pl
8
2026-03-07 via Nuitee
W
Wiesia family_with_children pl
9
Obszerny i wygodny pokój z dużą łazienką. Bogate śniadanie. Basen i siłownia.
Pros:

Podróżowaliśmy w 3 osoby. Pokój bardzo przestronny, dużo miejsca, wygodne łóżka, obszerna łazienka.
Śniadania dość bogate jak na Stany. Do wyboru kilka dań ciepłych i ulegały one lekkim modyfikacjom każdego dnia.
Były też gofry, płatki, kawy i owoce. Bez warzyw. Dało się pojeść.
Bliskość pociągów, autobusów, ścisłe centrum.
Przyejmna silownia, mało oblegana i basen, pusty poza weekendem.

Cons:

Nie ma większych powodów do narzekania.
Smak darmowej wody z automatu w korytarzu. Chyba lepiej kupić wodę mineralną w sklepie.

2026-03-06 via Nuitee
K
Katrina solo_traveller us
10
2026-03-05 via Nuitee
F
Francois family_with_children fr
3
Cons:

Le réceptionniste du matin n’était vraiment pas aimable du tout. Il nous a donné l’impression de le déranger à chaque fois que nous lui demandions quelque chose. Tenir la réception d’un hôtel ne s’arrête pas à donner des cartes pour ouvrir des portes de chambres !

De plus la piscine couverte manquait vraiment de nettoyage et la température de l’eau était vraiment trop froide.

2026-03-04 via Nuitee
W
William family_with_children us
9
2026-03-02 via Nuitee
C
Christopher couple us
8
Pros:

Great free breakfast and large room

Cons:

$68 parking. No information about parking cost on booking. We go to New Orleans several times a year and have never paid that much. Will not stay downtown Dallas again.

2026-03-02 via Nuitee
C
Camilledl83 couple fr
7
Pros:

L'emplacement est top

Cons:

Manger avec des couverts et assiettes en plastiques
Chambre assez bruyante la nuit

2026-03-01 via Nuitee
M
Martin couple au
9
2026-02-28 via Nuitee
B
Berry family_with_children us
1
Terrible
Pros:

Location

Cons:

Forced to pay $56 for parking when told it was included. And lied about the price

2026-02-28 via Nuitee
J
Jean extended_group us
10
Pros:

Ok

2026-02-28 via Nuitee
J
Jon couple au
10
Delightful
Pros:

Clean, great staff and location

Cons:

Nothing

2026-02-27 via Nuitee