Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small room sizes
Cleanliness issues

Categories

Cleanliness
6.7
Some guests mentioned cleanliness issues, particularly with the small size of rooms and general upkeep.
Service
9.2
Personnel was noted as very kind and friendly in multiple reviews.
Location
9.2
The location is frequently praised for its convenience and access to public transport.
Room Quality
7.2
Guests found rooms to be smaller and simpler than expected, but some appreciated the comfort.
Amenities
6.7
Limited amenities were mentioned, with some guests noting the lack of basic facilities like a kettle.
Value for Money
7.7
Value perception varied, with some guests feeling it was priced too high for the quality offered.
Food and Beverage
7.2
Breakfast quality was criticized by some guests, reflecting on the overall dining experience.
Overall Experience
8.5
Generally a mixed experience, with good location and service but several complaints about the room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:21

Property Description

Unique Gaming Experience

Experience a stay like no other at The Arcade Hotel Amsterdam, where guests can enjoy a life-size chess board in the garden and access to a variety of retro consoles in the rooms. The arcade hall with 20 coin-up machines adds a touch of nostalgia for gaming enthusiasts.

Convenient Amenities

From free WiFi throughout the property to a 24-hour front desk, The Arcade Hotel ensures a seamless stay for all guests. Enjoy bike rentals, a comic library, and engaging game nights organized by the hotel.

Delightful Culinary Offerings

Indulge in a range of snacks and spirits at the on-site bar, and don't miss out on the breakfast-to-go bag filled with an assortment of delicious items. With a location near vibrant bars, cafés, and markets, culinary adventures await just steps away.

Book now for an unforgettable stay at The Arcade Hotel Amsterdam!

Important information:

The hotel offers a valet parking service upon request.

Please note that your credit card will be pre-authorized for the amount of the 1st night.

Please note that renovation work will be carried out from December 2025 to March 2026 and some facilities may have limited availability.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1246 reviews
Cleanliness: 6.7
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 6.7
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 8.5
M
Mamta Virendra • solo_traveller • in
7
Enjoyed staying at the property
2026-07-11 • via Nuitee
M
Miranda • family_with_children • de
8
2026-07-11 • via Nuitee
H
hill • solo_traveller • gb
1
Awful
Pros:

Location

Cons:

I was really disappointed with my stay. The hotel looks much nicer online than it does in person. The photos give the impression of a beautiful boutique hotel with a bespoke, bohemian feel, but the reality was very different. The building was covered in scaffolding, and the hotel itself is much smaller than it appears in the pictures.

Before my stay, the hotel had agreed to do something special for my birthday, but when I arrived, nothing had been prepared. I mentioned this to the staff, who apologized and offered me a complimentary bottle of champagne or wine instead. They told me I could collect it later since I was heading out, assuring me that someone would be available 24 hours a day and that the handover would be noted.

Getting to my room wasn’t a great experience either. There was so much construction going on that it felt unsettling, and I genuinely questioned whether guests should even be staying on that floor. My room didn’t even have a visible number, so I had to guess which door was mine. Once inside, I found the room to be extremely small with no view whatsoever. The only real positive was that the air conditioning worked well.

The biggest disappointment came the following morning when I went to collect the complimentary gift I had been promised. The staff member on duty was incredibly rude. He insisted he knew nothing about it and refused to honor what the previous staff had offered, even after I showed him the messages confirming the arrangement and explained who I had spoken to. He showed no interest in helping or resolving the issue, which left a very poor impression.

Overall, this hotel is not worth the price. Between the misleading photos, ongoing construction, tiny rooms, poor communication, and disappointing customer service, I wouldn’t recommend staying here in its current state. The lift is also incredibly small and feels quite claustrophobic.

The only real advantage is the location, which is convenient.

2026-07-11 • via Nuitee
R
Rocio Moreno • solo_traveller • pe
8
Pros:

La ubicacion excelente

2026-07-09 • via Nuitee
A
Alejandro • solo_traveller • es
8
Pros:

La habitación cómoda para 4 personas y el personal francamente amable y dispuesto

Cons:

Las escaleras de acceso

2026-07-09 • via Nuitee
A
Andrea • couple • es
7
2026-07-09 • via Nuitee
U
Ute • family_with_children • at
7
Pros:

Nettes Hotel mit guter Anbindung, gute Lage

Cons:

Sehr hellhörig

2026-07-09 • via Nuitee
L
Loek Bosman • solo_traveller • es
10
Great value for money at the best location!
Pros:

Great amenities for the price. Honestly did not expect much but the room was clean, up-to-date and at the perfect location! Loved it!

Cons:

I did not find an option to turn off the AC. It was quite cold in my room. Maybe it was me..

2026-07-08 • via Nuitee
A
Aviva • solo_traveller • il
7
Pros:

The staff were really kind and helpfull

Cons:

There needs to be more cleaning of the lift, there is a strong odor there. There is no option to connect to Netflix or smart view through the phone. Other than that the place was really nice, big bedroom and bathroom. Abspultley reccomend!

2026-07-06 • via Nuitee
A
Abderrahman • couple • fr
6
C’est ok, mais mauvais rapport qualité prix
Pros:

Bien placé

Cons:

Un peu vieux à besoin de travaux !

2026-07-05 • via Nuitee
F
Fernando • family_with_children • br
10
2026-07-03 • via Nuitee
B
Benjamin • solo_traveller • nl
7
Prima hotel
Pros:

Fijne ligging in een wat rustiger deel van het centrum

Cons:

Kleine kamer

2026-07-03 • via Nuitee
A
Aliya • solo_traveller • az
10
the staff were super friendly and nice and the room was clean! the location is great too :)
Pros:

great location

2026-07-02 • via Nuitee
M
Mélina • solo_traveller • ca
8
Pros:

L'emplacement et les vélos à louer

Cons:

Ce n'est pas que je n'ai pas apprécié mais c'est très petit!

2026-07-01 • via Nuitee
R
Ronald • solo_traveller • es
10
2026-06-28 • via Nuitee
A
Arianna • solo_traveller • ch
9
Ottima struttura per soggiorni brevi
Pros:

Staff molto gentile, camera piccola ma molto ben organizzata e nuovissima. Posizione dell'hotel comoda per tram, treni e metro, tutti a 5-10 minuti a piedi, e in un quartiere molto carino e ricco di locali. Ottima base per soggiorni brevi di 2-3 notti

Cons:

Pulizia della doccia non perfetta, il materasso non era stabile sul letto, isolamento acustico non buono, si sentivano sia le auto fuori che le persone nelle camere adiacenti. L'ascensore era fatiscente. Colazione non inclusa.

2026-06-28 • via Nuitee
S
Susanne • solo_traveller • at
8
2026-06-26 • via Nuitee
F
Francesca • extended_group • it
7
Pros:

La camera affacciava sul parco ed era spaziosa e pulita, con un materasso molto comodo e aria condizionata, per cui abbiamo dormito molto bene. L' hotel si trova in un bel quartiere, non troppo lontano dal centro e collegato molto bene sia con il tram che con la metro. La colazione era buona ma comunque migliorabile a livello della varietà offerta.

Cons:

Unica pecca della camera è stata la doccia, che non aveva un box ma solo la tenda, e dopo l'utilizzo il pavimento si bagnava parecchio perché l'acqua andava a finire dappertutto, e ogni volta bisognava asciugare. Con il box sarebbe stato perfetto. Altro suggerimento che posso dare è quello di aggiungere dei ganci per gli asciugamani vicino al lavandino oltre quelli già presenti sulla porta.

2026-06-26 • via Nuitee
M
Malena • couple • ar
8
2026-06-26 • via Nuitee
I
Inga • solo_traveller • gb
10
2026-06-25 • via Nuitee