Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

Hotels
Sure Hotel Collection by Best Western
7.2 (1231 reviews)
636 Yarm Rd, Eaglescliffe , Stockton-on-Tees , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean room
Great service
Spa facilities
Friendly staff
Good location
Cons:
Dirty carpets
Noisy rooms
Limited dining options
Old furniture

Categories

Cleanliness
5.6
Several reviews mentioned dirty rooms and stains in bathrooms.
Service
8.56
Staff were generally praised for being attentive and friendly.
Location
8.1
Location is appreciated for its convenience and proximity to attractions.
Room Quality
6.56
Mixed feedback on room quality, with comments about outdated decor and noise issues.
Amenities
7.09
Spa and pool were positively mentioned, but some amenities were dated.
Value for Money
7.55
Overall reasonable value for an overnight stay despite some issues.
Food and Beverage
6.6
The dining experience was criticized for being limited and lacking atmosphere.
Overall Experience
7.57
General stay was acceptable but marred by cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:21

Property Description

Luxurious Accommodation with Free WiFi

Experience stylish accommodation at B/W Parkmore Hotel in Stockton-on-Tees, complete with free WiFi access and complimentary on-site parking. Relax in our restaurant and bar with a terrace, or unwind in our state-of-the-art fitness centre featuring a sauna, steam room, pool, spa bath, and more.

Fine Dining and Entertainment

Indulge in fine cuisine at our restaurant for lunch and dinner, complemented by a selection of wines and spirits at the bar. Enjoy watching your favorite sports on TV with Sky channels, including Sky Sports and BT Sports. Breakfast can be savored in the dining room or in the comfort of your own room.

Explore Nearby Attractions

Conveniently located near national parks and vibrant cities, B/W Parkmore Hotel is the perfect base for exploring the North York Moors, Yorkshire Dales, York, and Darlington.

Book now for an unforgettable stay at B/W Parkmore Hotel!

Important information:

Please note that the leisure club will be closed on Christmas Day and New Year's Day, and it also has reduced opening hours on Christmas Eve and New Year's Eve.

Children under the age of 16 have access to the leisure club between 10am and 6pm

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.2
Based on 1231 reviews
Cleanliness: 5.6
Service: 8.56
Location: 8.1
Room Quality: 6.56
Amenities: 7.09
Value for Money: 7.55
Food and Beverage: 6.6
Overall Experience: 7.57
K
Katie family_with_children gb
10
2026-03-20 via Nuitee
C
Collier family_with_children gb
10
2026-03-17 via Nuitee
T
Tony family_with_children gb
6
2026-03-17 via Nuitee
R
Ralston solo_traveller gb
8
2026-03-15 via Nuitee
L
Lucy family_with_children gb
6
Overnight stay and spa break
Pros:

The staff were friendly and helpful, the restaurant was nice and the breakfast was good. The price was very reasonable but you get what you pay for I guess.

Cons:

The hotel was tired and dated, the room was dirty and the carpet hadn't been hoovered and there was crisps everywhere. The spa was very poor, dirty and dated. There were unsafe areas which needed repairing.
It looked like the restaurant and reception area had been kept modern and nice but the rest of the hotel, the rooms, decor and spa need a lot of money spent on them to bring them back to standard

2026-03-14 via Nuitee
J
Jill couple gb
8
2026-03-14 via Nuitee
S
Steve solo_traveller gb
3
wont stay again and will warn against it to colleagues in the area.
Pros:

reception.

Cons:

not hot water and excuses to many customers about it, shower broken and not working hot or cold. breakfast poor quality.

2026-03-12 via Nuitee
A
Andrew solo_traveller gb
8
Pros:

Met requirements

Cons:

Nothing

2026-03-11 via Nuitee
D
David solo_traveller gb
9
Great place
Pros:

Convenient
Great food
Staff

Cons:

I stayed in room 125 and there was a fan/air conditioning unit outside that disturbed my sleep.

2026-02-26 via Nuitee
N
Nicola extended_group gb
9
A lovely hotel, nice staff, comfy beds and lots to do on site Great for a cheap girly break!
Pros:

We arrived a little early and this was received very well, our room was ready and we were checked in quickly. The entrance is decorated beautifully, the staff were lovely and the amenities were great. We went straight into the restaurant and ordered some food and drinks, the food was nice. Then we went to our room, which was a 3-birth room. It was lovely and had everything we needed. Our beds were comfortable. Later, we went to enjoy the swimming pool and jacuzzi. This was bus when we went to investigate earlier in the afternoon but the member of staff told us it was quieter after 4pm. We went down at 5 and it was much quieter. The following morning, we went for breakfast. There was quite a lot to choose from, so no complaints from us. Overall, a lovely stay which was well worth the price and staff the hotel should be proud of. We would come again. : )

Cons:

Not really dislikes- we aren't picky and this was a really well priced stay. Some of the corridors are a little dated, some of the carpark is in need of repair and there was no plug next to my bed. Again, this did not bother us much at all, this is just an observation.

2026-02-25 via Nuitee
I
Isabelle couple gb
8
Good pool
Pros:

The pool

Cons:

Plug sockets

2026-02-25 via Nuitee
B
Billy family_with_children gb
10
2026-02-24 via Nuitee
M
Michelle couple gb
3
Cons:

Waited quite a while to be helped at the spa steam room wasn’t working hydro pool was cold … in the room the water was frezzing couldn’t take a shower or bath was a really disappointing stay told staff next day and there really was oh really ..I’ve messaged the hotel and not had any reply never had a problem with a stay befor this time was really not worth it

2026-02-09 via Nuitee
5
518hayleyf Family
8
June 2025 Wedding
Pros:

We had our Wedding at the Parkmore in June 2025. Chloe was really helpful with the planning aspects, and on the day James and Paul did a great job of putting everything in place and hosting our guests. A lot of our guests stayed the night and we had no complaints from them.
The food was lovely.
We chose our own suppliers as we wanted something a bit different, and everything went well - the rooms looked gorgeous.
Of course there were a few hiccups but most things worked out perfectly and nobody noticed! We had tons of fun on our wedding day and it was exactly the day we had hoped for!

The only negatives were that the bridal suite was far too hot! There was a scary moment minutes before walking down the aisle when my make up was melting off and the MUA was past herself! We also had to get to ask for some breakfast bringing up on the morning whilst getting ready, I think it would have been nice to have had that done without having to chase it up - just thought maybe for other weddings.

2026-02-02 via Tripadvisor
8
89gillianj Family
10
I would definitely recommend and return. Fabulous service and restaurant food.
Pros:

The rooms were clean, food excellent and large and the staff were exceptionally friendly, helpful and efficient.
There was something wrong with the water system so we only had cold water for washing and shower.

2026-01-27 via Tripadvisor
J
John family_with_children gb
3
Cons:

Old fashioned hotel, small bedrooms, needs renovation

2026-01-24 via Nuitee
P
Phil solo_traveller gb
8
Pros:

Na

Cons:

Na

2026-01-21 via Nuitee
R
Ryan family_with_children gb
10
2026-01-20 via Nuitee
C
Craig family_with_children gb
10
2026-01-19 via Nuitee
L
Liam couple gb
10
2026-01-19 via Nuitee