Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

Hotels
Sure Hotel Collection by Best Western
7.2 (1259 reviews)
636 Yarm Rd, Eaglescliffe , Stockton-on-Tees , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean room
Great service
Spa facilities
Friendly staff
Good location
Cons:
Dirty carpets
Noisy rooms
Limited dining options
Old furniture

Categories

Cleanliness
5.6
Several reviews mentioned dirty rooms and stains in bathrooms.
Service
8.56
Staff were generally praised for being attentive and friendly.
Location
8.1
Location is appreciated for its convenience and proximity to attractions.
Room Quality
6.56
Mixed feedback on room quality, with comments about outdated decor and noise issues.
Amenities
7.09
Spa and pool were positively mentioned, but some amenities were dated.
Value for Money
7.55
Overall reasonable value for an overnight stay despite some issues.
Food and Beverage
6.6
The dining experience was criticized for being limited and lacking atmosphere.
Overall Experience
7.57
General stay was acceptable but marred by cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:21

Property Description

Luxurious Accommodation with Free WiFi

Experience stylish accommodation at B/W Parkmore Hotel in Stockton-on-Tees, complete with free WiFi access and complimentary on-site parking. Relax in our restaurant and bar with a terrace, or unwind in our state-of-the-art fitness centre featuring a sauna, steam room, pool, spa bath, and more.

Fine Dining and Entertainment

Indulge in fine cuisine at our restaurant for lunch and dinner, complemented by a selection of wines and spirits at the bar. Enjoy watching your favorite sports on TV with Sky channels, including Sky Sports and BT Sports. Breakfast can be savored in the dining room or in the comfort of your own room.

Explore Nearby Attractions

Conveniently located near national parks and vibrant cities, B/W Parkmore Hotel is the perfect base for exploring the North York Moors, Yorkshire Dales, York, and Darlington.

Book now for an unforgettable stay at B/W Parkmore Hotel!

Important information:

Please note that the leisure club will be closed on Christmas Day and New Year's Day, and it also has reduced opening hours on Christmas Eve and New Year's Eve.

Children under the age of 16 have access to the leisure club between 10am and 6pm

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.2
Based on 1259 reviews
Cleanliness: 5.6
Service: 8.56
Location: 8.1
Room Quality: 6.56
Amenities: 7.09
Value for Money: 7.55
Food and Beverage: 6.6
Overall Experience: 7.57
J
Jason solo_traveller gb
8
2026-05-12 via Nuitee
C
Catherine solo_traveller gb
6
Overall a fairly good experience with some shortcomings.
Pros:

The room was comfortable & the location very good for my purposes.

Cons:

I don’t like paying on arrival - previously I have paid at the end of the stay.
The kettle in the room had such a short lead that it was impossible to plug it in. The staff did supply an extension cable, but the situation should not have arisen.
The staff are very obliging but occasionally seem to be at a loss.

2026-05-11 via Nuitee
C
Charys family_with_children gb
10
2026-05-10 via Nuitee
K
Karl solo_traveller gb
8
Pros:

Great staff, nice bar, great breakfast, 20 minute walk into town.

Cons:

Water was never hot in room 109

2026-05-10 via Nuitee
M
mick solo_traveller gb
9
2026-05-05 via Nuitee
G
Gemma family_with_children gb
10
2026-05-04 via Nuitee
M
Mccabe solo_traveller gb
10
2026-05-03 via Nuitee
J
julie solo_traveller gb
10
Staff are exceptional 😃Really friendly and helpful ❤️
2026-04-23 via Nuitee
D
Derek solo_traveller gb
4
Some where to put your head down clean and tidy but needs investment
Pros:

Breakfast was good staff were polite

Cons:

It’s dated and needs modernisation throughout. Beds were terrible not a good nights sleep the mattresses have well earned there money and need changed. Bathroom while clean and tidy are very dated also. Out side the front entrance is nice but when walking from the carpark there is a pipe from the kitchen spilling grease across the road that you have to walk through just not a good look

2026-04-22 via Nuitee
E
Emma couple ch
8
2026-04-22 via Nuitee
A
Ali solo_traveller gb
10
2026-04-16 via Nuitee
E
Emma couple gb
6
2026-04-14 via Nuitee
J
John solo_traveller gb
3
Disappointed as this is the second time I’ve had no hot water
Pros:

Location

Cons:

No hot water. Mattress was knackered and passed its time

2026-04-14 via Nuitee
solo_traveller gb
8
2026-04-13 via Nuitee
J
Jessie family_with_children gb
7
Good stay, comfortable beds, lovely spa - not perfect though.
Pros:

The rooms needed a refresh and perhaps some wall decor - the smell also in our room was a bit like stale smoke - the breakfast stayed sourdough toast but we didn’t get that - a regular white bread was served which was disappointing - the spa was fab, the comfort of the bed was fab. Pillows were not so good - much too hard. The staff on reception were outstanding!! Overall a comfortable stay & lovely staff esp the cleaners !!

Cons:

The toast !! The smell in bedrooms and some wall decor in rooms would be nice and comfortable pillows

2026-04-09 via Nuitee
I
Imran couple gb
9
Had a lovely stay , staff were very pleasant and polite , pool and gym facilities were great !!
Pros:

Excellent staff , helpful always ready to help

2026-04-06 via Nuitee
B
Belinda family_with_children gb
7
All is fine….
Pros:

The swimming pool, not crowded

Cons:

No provided hair dryer in the room.
Waiting too long for the breakfast, hope its a buffet so people who has an errands can pick their food eat quickly and go

2026-04-05 via Nuitee
N
Nathan family_with_children gb
6
Family stay
Pros:

Spa facilities were good, breakfast was nice and the reception area was very prsentable beds were actually extremely comfortable.

Cons:

The rest of the hotel including the rooms and the oassageways are in need of renovation. Smells really old. The room was clean but very dated. Cant complain with the price we paid.

2026-04-04 via Nuitee
S
Sarah family_with_children gb
7
2026-04-04 via Nuitee
D
Darryl couple gb
8
Good location, friendly staff & value for money
Pros:

Good location, friendly staff & value for money

2026-04-02 via Nuitee