Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

Hotels
Sure Hotel Collection by Best Western
7.2 (1342 reviews)
636 Yarm Rd, Eaglescliffe , Stockton-on-Tees , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean room
Great service
Spa facilities
Friendly staff
Good location
Cons:
Dirty carpets
Noisy rooms
Limited dining options
Old furniture

Categories

Cleanliness
5.6
Several reviews mentioned dirty rooms and stains in bathrooms.
Service
8.56
Staff were generally praised for being attentive and friendly.
Location
8.1
Location is appreciated for its convenience and proximity to attractions.
Room Quality
6.56
Mixed feedback on room quality, with comments about outdated decor and noise issues.
Amenities
7.09
Spa and pool were positively mentioned, but some amenities were dated.
Value for Money
7.55
Overall reasonable value for an overnight stay despite some issues.
Food and Beverage
6.6
The dining experience was criticized for being limited and lacking atmosphere.
Overall Experience
7.57
General stay was acceptable but marred by cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:21

Property Description

Luxurious Accommodation with Free WiFi

Experience stylish accommodation at B/W Parkmore Hotel in Stockton-on-Tees, complete with free WiFi access and complimentary on-site parking. Relax in our restaurant and bar with a terrace, or unwind in our state-of-the-art fitness centre featuring a sauna, steam room, pool, spa bath, and more.

Fine Dining and Entertainment

Indulge in fine cuisine at our restaurant for lunch and dinner, complemented by a selection of wines and spirits at the bar. Enjoy watching your favorite sports on TV with Sky channels, including Sky Sports and BT Sports. Breakfast can be savored in the dining room or in the comfort of your own room.

Explore Nearby Attractions

Conveniently located near national parks and vibrant cities, B/W Parkmore Hotel is the perfect base for exploring the North York Moors, Yorkshire Dales, York, and Darlington.

Book now for an unforgettable stay at B/W Parkmore Hotel!

Important information:

Please note that the leisure club will be closed on Christmas Day and New Year's Day, and it also has reduced opening hours on Christmas Eve and New Year's Eve.

Children under the age of 16 have access to the leisure club between 10am and 6pm
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Location

Guest Reviews

7.2
Based on 1342 reviews
Cleanliness: 5.6
Service: 8.56
Location: 8.1
Room Quality: 6.56
Amenities: 7.09
Value for Money: 7.55
Food and Beverage: 6.6
Overall Experience: 7.57
I
Ian solo_traveller gb
8
Pros:

Booked for the pool but notavailable for our stay. We were really disappointed at this.

Cons:

No lock on toilet door. Lack of storage.

2026-08-15 via Nuitee
A
Andrew solo_traveller gb
5
Cons:

Very disappointed was refused dinner. Told chef no mor orders an hour earlier than advertised last orders. Had enquired earlier in the day if I needed to book a table for diner and was told no,just turn up.
I did and was refused.duty manger spoke to me after I asked reception if they could recommend somewhere as kitchen was closing early. Duty manager very apologetic but if he was sincere he would have made some token gesture or allowance in my bill.

2026-08-15 via Nuitee
R
Robert couple gb
6
Disappointing compared to last time I stayed probably won’t use again
Pros:

Location

Cons:

Booked for an overnight with the intention of using pool and spa was made aware 2 hrs before we arrived that it wasn’t open due to refurbishment
Would have been a nice gesture to upgrade our room or a free drink etc didn’t even get a discount really disappointed
Also room wasn’t 100% clean there was a plaster and a gummy sweet on the floor

2026-08-14 via Nuitee
J
Josh solo_traveller gb
8
2026-08-13 via Nuitee
G
Gary solo_traveller gb
1
2026-08-12 via Nuitee
R
Robin solo_traveller gb
5
2026-08-11 via Nuitee
P
Prabha solo_traveller gb
10
Pros:

Excellent service from staff

Cons:

N/A

2026-08-09 via Nuitee
P
Prabha solo_traveller gb
10
Pros:

Excellent staff

2026-08-09 via Nuitee
B
Bailey solo_traveller gb
8
2026-08-06 via Nuitee
J
julie extended_group gb
10
Great night away
Pros:

We had a room for the 4 of us which was spacious and clean , excellent price , didn’t get a chance to enjoy the spa as it was the World Cup final lol

2026-08-06 via Nuitee
C
Callum couple gb
10
2026-07-25 via Nuitee
T
Tom solo_traveller gb
5
Pros:

Location is great, nice area compared to surrounding areas. Which isn't difficult. The place is clean and tidy. I stayed there 4 times within the 2 weeks and room towards front of hotel are alot nicer and better standard than the ones at the back of hotel.. I thought for the money they should include breakfast.

2026-07-24 via Nuitee
T
Taylor solo_traveller gb
6
2026-07-23 via Nuitee
A
anthony solo_traveller gb
2
Cons:

Outdated rooms creaky beds noisey fan in Bathroom 40 years out of date

2026-07-19 via Nuitee
A
arthur couple gb
9
Pros:

Rooms very nice and staff were great

2026-07-19 via Nuitee
C
Christopher solo_traveller gb
7
Used this hotel before. It is always comfortable and clean but is in need of upgrade.
Pros:

Parking
Breakfast
Location

Cons:

Hotel is looking tired

2026-07-17 via Nuitee
K
Kevin couple gb
10
2026-07-14 via Nuitee
S
steve couple gb
8
Home from home
Pros:

It’s a nice hotel, I stayed last year, so it was a go to for this year.

Cons:

Very little

2026-07-13 via Nuitee
S
Samantha family_with_children gb
7
More of less what I expected for the price. Nice staff and comfy beds, all needs a bit of an updated and some TLC
Pros:

Nice staff. Breakfast choice good.

Cons:

Pool and spa area very worn and in need of improvement. Lots of bits broken in that area. Rooms ok and clean but in need of update

2026-07-13 via Nuitee
D
Dawn couple gb
10
Really great so relaxing
Pros:

Very clean and staff were really helpful especially haley Abbie and amelia

Cons:

Nothing

2026-07-12 via Nuitee