Getfam Hotel

Hotels
7.8 (177 reviews)
Haile Gebreslassie Road , Addis Ababa , et

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.03
Several mentions of poor cleanliness and odors in the room.
Service
9
Staff were noted as friendly and offering good service.
Location
8.04
Location is good but mentioned issues with noise.
Room Quality
6.99
Room quality issues including old furniture and maintenance problems.
Amenities
8.02
Amenities were satisfactory but not exceptional.
Value for Money
8.48
Good value for the price despite some issues.
Food and Beverage
6.53
Food options described as below expectations.
Overall Experience
8.3
Overall a good experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:27

Property Description

Spectacular Mountain Views and Luxurious Amenities

Getfam Hotel in Addis Ababa is a haven for travelers seeking comfort and relaxation. The hotel boasts a stunning terrace overlooking majestic mountains, perfect for unwinding after a long day. Indulge in delicious meals at the on-site restaurant while enjoying the picturesque scenery.

Unwind and Rejuvenate

Pamper yourself at the spa, take a refreshing dip in the swimming pool, or work up a sweat at the fitness center. Guests are treated to a complimentary 10-minute massage during their stay, ensuring a truly rejuvenating experience.

Convenience at Your Fingertips

With free WiFi, private parking, and a free shuttle service to Addis Ababa Bole International Airport, Getfam Hotel ensures a hassle-free stay for all guests. Book now and elevate your travel experience with us.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    People 3 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 177 reviews
Cleanliness: 7.03
Service: 9
Location: 8.04
Room Quality: 6.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 6.53
Overall Experience: 8.3
A
Abdulrahman • solo_traveller • sa
7
تجربة جميلة
Pros:

موظفو الاستقبال

Cons:

البعوض لديه القوة للوصول للطابق 14

2026-05-29 • via Nuitee
A
Abdulrahman • couple • sa
8
تجربة فريدة بعض الشيء
Pros:

اهم ما يميز المكان موظفوه

Cons:

قرصات البعوض و عدم وجود تكييف

2026-05-29 • via Nuitee
A
Abdulrahman • couple • sa
8
تجربة فريدة
Pros:

موظفي الاستقبال

Cons:

البعوض

2026-05-29 • via Nuitee
M
Marko • solo_traveller • za
1
Pros:

Stayed there for 4 nights, WIFI would consistently go off between 20:00pm and 9:00am

2026-05-26 • via Nuitee
S
SYLVAIN • solo_traveller • be
8
2026-05-25 • via Nuitee
N
Nunzio Arena • solo_traveller • it
2
Total Lack of Maintenance – Avoid This Hotel
Pros:

Almost nothing...

Cons:

The Room: A Complete Misrepresentation
We booked a junior suite based on the description and pictures on Booking.com, which advertised a spacious 398 sq ft room. In reality, the room we were given was barely half that size.
To make matters worse, we were placed on the 11th floor with:
No working AC, leaving the room incredibly hot and stuffy.
A broken window, which was both a major safety hazard and meant we couldn't properly regulate the temperature or block out noise.
Cleanliness & Maintenance
The state of the entire hotel is unacceptable. It is incredibly dirty and poorly maintained, with a thick layer of dust covering almost every surface. It feels completely neglected by management.
The Breakfast
Don't bother paying extra for the breakfast option. It was almost non-existent—extremely limited, poorly stocked, and definitely not worth waking up for.
Bottom line: What you see online is absolutely not what you get. Between the false room dimensions, broken amenities on a high floor, and overall filth, I cannot recommend staying here.

2026-05-24 • via Nuitee
Y
Yvonne • solo_traveller • de
7
Sehr zentral, guter Service und Preis Leistung.
Pros:

Das Hotel ist schon top was das Preis Leistung Verhältnis angeht. Ich hatte die Junior Suite gebucht. Das Zimmer war für meinen etwas längeren Aufenthalt perfekt. Leider hatte ich Probleme mit dem heiß Wasser für die Dusche. Es konnte leider nur temporär repariert werden. Das Hotel hat imich dann in eine höhere Klasse Zimmer verlegt. Also guter Service vom Personal. Die Exekutive Suite ist etwas besonderes. Sehr sehr komfortabel Leider gab es hier auch Probleme mit den Sanitär Anlagen. Der Geruch von Abwasser im Zimmer konnte leider nicht beseitigt werden.

Cons:

Es wäre wunderbar wenn bei der Ausbildung des Reinigungsservice auch der Zimmercheck mit inkludiert werden könnte. Der Reinigungsservice kommt jeden Tag in die Zimmer und sollte immer so Sachen wie heiß Wasser, Wasserlecks alte Bettwäsche und Handtücher, ungute Gerüche etc im Auge haben und sofort melden. Damit bekommt man einen besseren Wartungsdienst hin. Alles andere war perfekt.

2026-05-17 • via Nuitee
T
Tomas • solo_traveller • il
9
Pros:

The location is one of the best, and the staff were excellent.

Cons:

What I didn’t like was that the airport shuttle didn’t arrive on time, and we had to wait over an hour at the airport. Also, the breakfast was disappointing and did not meet the standards of a 4-star or 5-star hotel.

2026-05-12 • via Nuitee
A
Alemtsehay • solo_traveller • gb
9
Pros:

Zemene,Ayantu,Addis,Mekdes,Fere,Henock,Mastewal,Misganu,Si
mret..the list is endless .The staff are the jewel in the crown. They are profesional,friendly and accommodating .
The hotel is clean with tasteful interior decoration, and pleasing views. In house facilities like the spa,swimming,hairdressers was much appreciated .

2026-05-06 • via Nuitee
D
Denise • couple • fr
7
Hôtel confortable et bien tenu . Standing un peu suranné mais bon rapport qualité prix
Pros:

La gentillesse du personnel et le confort de la chambre

Cons:

Petit dérapage au début avec le chauffeur que nous n’avons pas trouvé à l’aéroport

2026-05-02 • via Nuitee
E
Eva • solo_traveller • it
7
2026-04-25 • via Nuitee
D
Dave C • family_with_children • ie
10
Pros:

Friendly, clean, good food portions. They accommodate you on all levels

2026-04-06 • via Nuitee
D
devy • couple • fr
7
2026-03-30 • via Nuitee
T
TERAS • couple • gb
10
2026-03-01 • via Nuitee
D
Daouda • solo_traveller • sn
9
2026-02-24 • via Nuitee
D
Dhiresh • family_with_children • de
10
Pros:

One of the best hotels WORLDWIDE where the security of the guest is confirmed!

Cons:

...

2026-02-12 • via Nuitee
M
Malik • extended_group • sa
8
Pros:

الآفطار جيد
الفندق لا يرتقي ل 5 نجوم, ممكن 4

Cons:

رائحة المكان من الطبخ

2026-02-09 • via Nuitee
O
Olimpija • solo_traveller • mk
6
2026-01-30 • via Nuitee
P
Patrick • solo_traveller • at
9
2026-01-29 • via Nuitee
بدر • couple • sa
4
Pros:

انسرقت من هذا الفندق تخيل ينسرق من غرفتي ولمن اقولهم ارجعو الكميرات يقول لك بكره ومايرجعو احذر السعودين انهم يروح له

2026-01-20 • via Nuitee