Element Hotel

Hotels
7.8 (1423 reviews)
Carrera 34 # 7 - 101 , Medellín , co

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Location
Service
Value for Money
Cons:
Cleanliness
Room Quality
Food Variety

Categories

Cleanliness
6.7
Multiple comments highlight cleanliness issues, including unclean floors and unaddressed humidity.
Service
8.7
Guests praised the staff's friendliness and willingness to assist, particularly mentioning individual staff members.
Location
9.2
The hotel location is frequently noted as excellent and convenient by many guests.
Room Quality
7
Rooms received mixed feedback regarding size, noise, and overall quality.
Amenities
7.7
Amenities offered were satisfactory but could be improved, such as room cleanliness during extended stays.
Value for Money
8.2
Guests felt that the price was fair relative to the location and basic amenities.
Food and Beverage
6.9
Breakfast options received comments about lack of variety, affecting overall satisfaction.
Overall Experience
8
Overall experience was described positively but highlighted some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:36

Property Description

Modern Accommodation
Element Hotel offers modern and luminous guestrooms in Medellín, just 400 meters from Lleras Park. Each air-conditioned room is equipped with a flat-screen cable TV, private bathroom, and some even feature a balcony. Free WiFi is available throughout the property.

Convenient Amenities
Guests can enjoy a complimentary breakfast daily and benefit from the 24-hour front desk assistance. Shuttle services and helpful local information are also provided. Daily housekeeping, free toiletries, and luggage storage add to the convenience.

Nearby Attractions
Located close to El Poblado Park and Pueblito Paisa, Element Hotel is a great choice for travelers interested in exploring the city. The Olaya Herrera Airport is just 3 km away.

Book your stay at Element Hotel for a comfortable and convenient experience in Medellín.

Important information:

The VAT in case of being responsible must pay it.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1423 reviews
Cleanliness: 6.7
Service: 8.7
Location: 9.2
Room Quality: 7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 6.9
Overall Experience: 8
E
Evelyn couple ca
3
Je suis très déçue.
Cons:

Le bruit le soir, c’est infernale jusqu’à 3 h du matin.
Il n’y avait pas de balcon comme indiquait la publicité. Dès que j’ai terminé la réservation on m’a offert le balcon à un prix exorbitant. La chambre était très petite il n’y avait rien pour déposer nos vêtements. La salle de bain était aussi très petite, il n’y avait pas de shampooing ni de conditionneur. Je me croyais dans une auberge de jeunesse. Je ne recommanderai pas cet établissement et je suis déçu que Booking offre cet établissement. De plus le petit déjeuner était médiocre, la deuxième journée nous sommes allés dans un restaurant.

2026-04-11 via Nuitee
J
Julia solo_traveller pr
7
Comfortable
Pros:

Que esta muy centrico y que la habitacion tenia refrigerador

Cons:

El desayuno, no encontre que fuese variado y eran pocas las opciones

2026-04-10 via Nuitee
R
Ray couple do
5
Pros:

La Ubicación muy buena céntrico está cerca de todo

2026-04-09 via Nuitee
U
Ulises ismael couple mx
8
2026-04-08 via Nuitee
P
Piero Damian solo_traveller ec
9
2026-04-08 via Nuitee
E
Emanuel extended_group pr
7
Buen precio para dormir y salir a pasear.
Cons:

Había pedido dos camas, fue solo una. El baño muy pequeño con sus defectos en la puerta de la ducha y la regadera de la misma.

2026-04-08 via Nuitee
P
paolo solo_traveller it
3
Sconsigliatissimo.
Cons:

Esperienza pessima per tanti motivi. Appena arrivato alla reception non risultava la prenotazione fatta tramite booking benché documentata e mostrata e mi volevano fare pagare un prezzo maggiore di quello risultante dalla stessa. La stanza era un loculo da cimitero buia e senza bajiour tanto che alzandoti dal letto per accendere la luce rischiavi di sbattere al muro o alla televisione, posizionata proprio sopra il letto. Bagno piccolissimo che si faceva fatica a sedersi per defecare e doccia che perdeva acqua tanto da allagare il pavimento. Colazione scarsa e si scocciavano anche a portarti una fetta di pane, richiesto in aggiunta. Infine la sorpresa finale: avevo chiesto fino dall'arrivo IN MANIERA CHIARA se potevo permanere senza ulteriori costi presso la struttura oltre le ore 12,00 previste per il check out ricevendo assicurazione che non vi sarebbero stati problemi, richiesta che ho rinnovato il giorno della partenza con la stessa risposta cioè che non c'erano problemi. Si consideri che non avrei avuto problemi a svuotare la stanza entro le ore 12,00 anche perché non avevo tanti bagagli se non l'ho fatto è perché mi hanno detto che non era necessario perché avevano tante stanze vuote e non avevano esigenza di pulirla subito. Tuttavia al mio rientro alle ore 15,00 circa mi vedo sollecitare il check out e soprattutto, con slealtà rispetto a quello concordato prima cioè che non avrei pagato il sovrapprezzo del check out tardivo, mi chiedono e mi obbligano a corrispondere ulteriori 50,00 COP di aggravio senza considerare quanto sopra spiegato e con atteggiamento arrogante ed autoritario. INOLTRE SI CONSIDERI CHE PER FARE ENTRARE UN OSPITE NELLA STANZA CHIEDONO ULTERIORI 100 COP. A voi le valutazioni.

2026-04-07 via Nuitee
M
Marín Riquero couple ec
9
Pros:

La limpieza 10/10
Desayuno muy bueno

Cons:

Esto no se si es de ellos o de Booking Pero me hicieron doble cobro , y pues es un poco complicado estar a la espera de la devolución

2026-04-07 via Nuitee
J
Juan solo_traveller co
1
Cons:

Me cancelaron la reserva que habia hecho muchos meses de anticipación y el dia que llegué a la ciudad me dijeron que ya no podia quedarme ahí

2026-04-07 via Nuitee
M
Marcelo solo_traveller br
9
2026-04-05 via Nuitee
C
Carlos Alberto solo_traveller hn
8
2026-04-04 via Nuitee
A
Alzate solo_traveller co
4
2026-04-04 via Nuitee
S
Susana couple cr
1
No apoyo
Pros:

No es posible dormir el ruido por la zona es imposible

Cons:

Es un lugar solo
Para gente que vaya de
Fiesta hasta al
Amaneces

2026-04-02 via Nuitee
A
Antonio Javier extended_group pa
8
Confortable
Pros:

La atención brindada en mis 5 noches y la ubicación del Hotel

Cons:

El tamaño de la habitación era muy pequeña y estaba en planta baja y se escuchaba todos lo que se hablaba
en el área de las mesas.

2026-04-01 via Nuitee
V
viajero solo_traveller es
7
Pros:

Me gusto el señor que me atendió muy amable

2026-03-29 via Nuitee
A
Artex solo_traveller ro
7
2026-03-29 via Nuitee
J
Jorge Luis couple es
10
Pros:

La buena ubicación y la amabilidad del personal del hotel

Cons:

Que las habitaciones q dan a la parte trasera del bulevar no tengan ventanas antiruido, para mejorar el descanso

2026-03-28 via Nuitee
M
Maria Angelica solo_traveller co
5
2026-03-28 via Nuitee
J
Josué solo_traveller cr
10
Excelente lugar y calidad/precio
Pros:

La ubicación y el precio

2026-03-26 via Nuitee
J
Jose88271 couple do
10
Good stay en El Pobladk
Pros:

Is great place to stay in El Poblado

Cons:

Nothing to add, we liked everything including the way the bedrooms were distributed

2026-03-26 via Nuitee