Hotel Crown Hills Kushiro

Hotels
7.7 (178 reviews)
Kitaodori 13-1-14 , Kushiro , jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Convenient location
Cons:
Cleanliness issues
Small room size
Old amenities

Categories

Cleanliness
6.63
Some reviews mention cleanliness issues such as dirty walls and an unpleasant odor in the bathroom.
Service
8.6
Overall staff comments are positive, highlighting friendliness and helpfulness.
Location
8.64
Proximity to train and bus stations is frequently praised.
Room Quality
6.59
Rooms are described as smaller than expected, leading to a lower rating.
Amenities
7.62
Amenities like a large public bath are noted, although some equipment is described as old.
Value for Money
7.78
Given the rates in Hokkaido, some find it reasonable despite the cleanliness and room size concerns.
Food and Beverage
8.13
Breakfast options are frequently highlighted for their variety and taste.
Overall Experience
7.6
Mixed reviews reflect on both the positives and negatives of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:14

Property Description

Convenient Location
Located just a 2-minute walk from JR Kushiro Train Station, Crown Hills offers easy access for travelers looking for a comfortable stay near transportation hubs.

Relaxing Amenities
Unwind in the public bath or enjoy a meal at the 10th-floor restaurant with panoramic views. The rooms are equipped with modern comforts like a satellite flat-screen TV, free broadband internet, yukata robe, and Tempur pillow for a restful night's sleep.

Local Attractions
Explore nearby attractions such as the Washo Market, Nusamai Bridge, and Yanagimachi Park within walking distance of the hotel. Don't miss the chance to experience the charm of Kushiro's surroundings during your stay.

Book your stay at Crown Hills now for a memorable and convenient experience in Kushiro!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 500 per day.

Location

Guest Reviews

7.7
Based on 178 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 6.59
Amenities: 7.62
Value for Money: 7.78
Food and Beverage: 8.13
Overall Experience: 7.6
H
harry few • couple • hk
8
2026-03-04 • via Nuitee
S
sano • solo_traveller • jp
7
Pros:

朝ごはんを釧路駅を眺めながらとれる。
大浴場も広すぎず、狭すぎない。欲を言えば、もう少し大浴場の洗面台がもう少し貧相でないものの方が良いのだが。

Cons:

大浴場が少し貧相

2026-03-03 • via Nuitee
K
Kimura • couple • jp
10
Pros:

スタッフが駐車場まで案内していただき助かりました。小さな事ですがなかなかあるものではありません。通常だと受付での口頭案内が通例です。

Cons:

特にありません。

2026-03-02 • via Nuitee
Y
Yuta • couple • jp
7
2026-02-12 • via Nuitee
K
kusunoki • solo_traveller • jp
8
2026-02-12 • via Nuitee
武藤 • solo_traveller • jp
8
2026-01-31 • via Nuitee
サトウ • solo_traveller • jp
7
大満足でした
Pros:

朝食が種類が豊富で良かったです。
地下に大浴場があり最高でした。

Cons:

特にありません

2026-01-29 • via Nuitee
S
satoru • couple • jp
5
価格的には　まあまあかなあ。
Cons:

洗面所の水　お湯がちょろちょろと　出が悪く不便でした。

2026-01-20 • via Nuitee
M
masahiro • couple • jp
7
2026-01-19 • via Nuitee
サトウ • extended_group • jp
8
Pros:

朝食が良かった。・大浴場がついていて快適でした。

・アメニティーやコーヒーサービスなどがあってよかったです。

2026-01-13 • via Nuitee
サトウ • solo_traveller • jp
8
Pros:

地下の大浴場とコーヒーサービスなど心遣いが嬉しかったです！🙇☺

2026-01-11 • via Nuitee
K
Kim • couple • kr
4
Pros:

Located in a very accessible place from the station, having public bath, staffs are basically quite kind.

Cons:

Terrible wi-fi condition, the draft, not very good ventilation system which make you smell a whiff of smoke in ur own bathroom

2026-01-08 • via Nuitee
Z
Ziyi • extended_group • au
6
Standard old Japanese hotel
Pros:

Near jr Kushiro station

Cons:

Old facility

2026-01-03 • via Nuitee
F
Fathlon • couple • sg
5
2025-12-30 • via Nuitee
Y
Yasuko • solo_traveller • jp
6
2025-12-19 • via Nuitee
K
kazuyuki • extended_group • jp
6
2025-12-15 • via Nuitee
T
Tai-Ju • couple • tw
6
CP值偏低
Pros:

地點、大澡堂很舒服！

Cons:

隔音、早餐實在普通，住3天，早餐完全一摸一樣，後面兩天只吃麵包！澡堂的吹風機只有一台！洗衣機無法溶解洗衣粉！

2025-12-12 • via Nuitee
T
Takehiro • family_with_children • jp
4
よくあることと思えば　　まあまあか。
Pros:

「朝食」は良かった。
大風呂も空いている時間帯の利用だったこともあるのだろうが、そこそこ良かった。
ただし、どの辺が備長炭の効果なのか、全くわからなかった。

Cons:

三人部屋を予約した時は、シングルベット３台のはずだった。予約後フロントに電話したら「間違いない」と言う返答だった。
当日案内された部屋は（シングルベット２台とソファーベッド１台）の組み合わせだった。
後日・・・支配人宛に契約違反の範疇ではないかの苦情の手紙を送ったが・・・未だ何の返信もない・・・残念だ。

2025-12-11 • via Nuitee
M
MIYASAKA • solo_traveller • jp
8
2025-11-28 • via Nuitee
M
Masayuki • solo_traveller • jp
10
良かった
Pros:

朝食のおかずの種類が沢山あった

Cons:

へやに飲み終わった飲料水の空が置いたままだった片付けてくれてなかった。

2025-11-26 • via Nuitee