The Chiang Mai Riverside

Hotels
9.6 (119 reviews)
111 Moo 7, Padad, Muang , Chiang Mai , th

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Staff service mind
Comfortable rooms
Beautiful location
Cons:
Food taste does not as good as before
Promoting animal cruelty

Categories

Cleanliness
9.54
Many reviews praise the hotel's cleanliness.
Service
10
Staff is consistently highlighted as friendly and helpful, providing exceptional service.
Location
9.54
The location by the river is appreciated, though not central.
Room Quality
10
Rooms are described as comfortable and well-maintained.
Amenities
9.54
Complimentary snacks and drinks in the lobby enhance the guest experience.
Value for Money
9.64
Overall value is perceived positively given the amenities and service.
Food and Beverage
8.54
Food reviews are mixed, with some concerns about taste quality.
Overall Experience
10
General sentiment indicates a highly positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:04

Property Description

Riverside Lanna-Thai Style Retreat

Scenic Views and Relaxation: Nestled along the Ping River, The Chiang Mai Riverside offers a tranquil escape with traditional Lanna-Thai architecture. Enjoy the picturesque views and unwind by the outdoor pool or terrace.

Convenient Amenities: Stay connected with complimentary WiFi in every room. Take advantage of the free shuttle service and car hire options provided by the hotel for easy exploration of Chiang Mai.

Exploration Made Easy: With Central Plaza Chiang Mai Airport just 3.5 km away and popular attractions like Ton Payom Market and Suan Dok Gate within a short distance, The Chiang Mai Riverside is the ideal base for your adventures in the city.

Book your stay at The Chiang Mai Riverside for a perfect blend of serenity and convenience.

Important information:

Please note that there will be an additional charge for TEST & GO (PCR Test + Transportation Fee) and the cost is excluded from the room rate and prepaid directly to the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for THB 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 119 reviews
Cleanliness: 9.54
Service: 10
Location: 9.54
Room Quality: 10
Amenities: 9.54
Value for Money: 9.64
Food and Beverage: 8.54
Overall Experience: 10
Y
YU-YING extended_group tw
10
很舒服
Pros:

工作人員服務熱情體貼幫忙安排車子訂餐廳

Cons:

目前沒有

2026-03-10 via Nuitee
S
SAM couple au
10
Great experience
Pros:

Great quality and nice location

2026-02-13 via Nuitee
O
Ofer Rosenthal family_with_children il
6
Pros:

The reception team was lovely and professional
The parking is comfortable

Cons:

The quality of most of the facilities feels cheap
The blankets
The robes
Many small issues for maintenance to come and fix
Nothing close by in walking distance except of 7/11
The balcony doesn't offer any intimacy
Barely space to open the suitcase in the room

2026-01-11 via Nuitee
R
RATIKORN couple th
10
wonderful place wonderful staff good breakfast clean hotel
Pros:

friendly staff beautiful facility calm environment variety breakfast good coffee

Cons:

the hand sink in the bathroom installed too low we have to bend the back very low to brush the teeth

2026-01-05 via Nuitee
J
julieconsadd Couples
10
Excellent!
Pros:

Peaceful, luxurious, spacious, charming, very homey!
Staff are friendly, speak good english, hospitable!
Great amenities in the room.
Great sunrise view from the room and balcony.
7/11 just across the street.
Good thai restaurant by the riverside just about 1 km from the hotel.
Great buffet breakfast! it is pre-order until late night so it is freshly cook when served.

2026-01-03 via Tripadvisor
5
530erikkav Family
8
Luxurious
Pros:

I recently stayed at Riverside in Chiang Mai and had a wonderful experience! The rooms are beautifully decorated, creating a cozy and inviting atmosphere. The staff were incredibly friendly and went above and beyond to ensure my stay was enjoyable.

One of the highlights was the free shuttle service to Old Town, making it easy to explore the area without any hassle. The breakfast offered was delicious, with plenty of vegetarian options available, which was a great bonus for us.

The only downside I encountered was the lack of a gym facility, which would have been a nice addition for workout enthusiasts. However, this minor drawback did not overshadow the overall quality of my stay.

I highly recommend Riverside in Chiang Mai for anyone looking for a pleasant getaway with beautiful accommodations and excellent service!

2025-12-29 via Tripadvisor
V
vince solo_traveller au
8
2025-12-26 via Nuitee
S
Saikaew family_with_children th
9
Pros:

Cleanliness, Staff service mind

Cons:

Food taste does not as goog as before.

2025-12-26 via Nuitee
S
Samantha extended_group us
4
Service was poor- ie- room service/restsurant, river is muddy, taxi’s can’t find it, staff tried but it didm’t work,
2025-12-22 via Nuitee
D
David couple gb
1
Promoting animal cruelty is not acceptable
Pros:

Good rooms , friendly staff

Cons:

I can’t believe in 2025 there are still establishments promoting animal cruelty in the form of elephant riding on in room brochures. It’s a real shame as it means I cannot recommend this hotel

2025-12-08 via Nuitee
D
Douglas solo_traveller gb
9
Good care from staff
Pros:

Very clean and comfortable

2025-12-03 via Nuitee
T
Thomas couple dk
10
2025-11-30 via Nuitee
T
Thomas couple dk
10
2025-11-30 via Nuitee
J
Juzer couple in
10
A lovely all-suite hotel by the river.
Pros:

The location is very nice - by the river. It's quiet and peaceful, which is what we wanted. The staff were very courteous and always helpful.

Cons:

If you want to be in the middle of the city, this is not for you. But they do offer a free shuttle to the Old Town.

2025-11-19 via Nuitee
R
Ricky family_with_children au
10
Great quality, very comfortable, aesthetically pleasing and clean.
Pros:

Great quality, very comfortable, aesthetically pleasing and clean.

Cons:

Location

2025-11-15 via Nuitee
T
Thomas couple dk
10
2025-11-14 via Nuitee
S
Sean couple gb
10
2025-11-13 via Nuitee
C
Chrisoula family_with_children ca
10
Excellent Hotel!
Pros:

I cannot say enough good things about this hotel. The hotel itself was a boutique hotel where each room is like a small apartment. It was very modern and clean. It has snacks and drinks in the lobby every day for you eat/drink that are complementary. You have to order your breakfast the night before, but it is a wonderful breakfast and they have it ready for you the next morning at your chosen time slot. What made this hotel exceptional was the staff. In particular, the front desk staff. They were always helpful and were able to assist us with our needs. I had a minor accident and they arranged for a driver to take us and pick us up from the hospital for free. They were willing to pick us up no matter how late we were going to be. In addition, they noticed that I was in pain while walking to breakfast and when I came back, they had a wheelchair waiting for me to assist me when I am at the hotel.

Cons:

The only thing was that is was about 10 mins outside from the downtown core however that was not a big deal. We often used the hotel complementary shuttle or used a Grab app which was very affordable. It was right by the river which was very nice and there was a 7/11 right across the street.

2025-11-10 via Nuitee
7
797thomb Couples New York City, New York
8
Great hotel, but a bit far from town
Pros:

The staff were incredibly nice and helpful even though there was a language barrier at times. The suite was very comfortable and it was nice to stay in an apartment-style room after a few weeks of traditional hotel rooms! The breakfast at the restaurant was great, although, what they call a “buffet” isn’t laid out as a traditional buffet. We went to the spa and had some great massages. My one qualm would be the hotel’s distance from the center of town. On a map I thought it would be much closer, but it is pretty isolated, so you don’t have the option to wander around straight out the door.

2025-11-06 via Tripadvisor
B
Bowles couple gb
9
2025-08-08 via Nuitee