Canvas by Mitsis Cretan Village

Hotels
Mitsis Hotels Group
8.6 (61 reviews)
Limenas, Hersonissos, Crete Island, 70014 , Hersonissos , GR

Facilities

Free breakfast
Full-service spa
Fitness facilities
Area shuttle (surcharge)
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great value for family
Cons:
Cleanliness issues
Food could be better

Categories

Cleanliness
7.79
Some reviews mention that the rooms and bungalows were not well maintained and cleanliness could be better.
Service
9.26
Multiple reviews praised the friendly and helpful staff throughout the resort.
Location
8.8
The resort is conveniently located at a pleasant distance from the airport.
Room Quality
8.25
While cozy for a family, some accommodations might feel cramped with older children.
Amenities
8.78
Great facilities including pools and family entertainment, though some pool tables were missing balls.
Value for Money
9.24
The all-inclusive deal is considered good value for a family of four.
Food and Beverage
7.79
Food variety is good, but some guests found certain items not warm or lacking quality.
Overall Experience
8.86
Overall, guests reported an amazing experience and express a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:51

Property Description

Spa and Recreational Amenities
Indulge in massages, body treatments, and facials at the full-service spa. Enjoy 5 outdoor swimming pools, tennis courts, and a waterslide for endless fun and relaxation.

All-Inclusive Dining and Bars
Dine at one of the hotel's 4 restaurants, grab a drink at the bar/lounge, beach bar, or poolside bars. Take advantage of room service and savor a complimentary buffet breakfast daily.

Convenience and Comfort
Benefit from complimentary Wi-Fi, concierge services, and babysitting. Stay connected in air-conditioned rooms with private balconies. The hotel also features a business center, laundry services, and free self-parking.

Plan your stay at Mitsis Cretan Village in Hersonissos and experience the perfect blend of luxury, relaxation, and convenience.

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Sustainability Certifications

    Travelife

See all policies

Location

Guest Reviews

8.6
Based on 61 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 7.79
Overall Experience: 8.86
S
Simona Ioana family
10
Pros:

Amazing experience, will go back

2025-09-27 via Nuitee
S
sana fatima family
10
Pros:

We absolutely loved our stay in mitsis. Staff were friendly, food was tasty and the family entertainment was good too. Thanks x

2025-09-19 via Nuitee
E
Ellen partner
6
Pros:

verouderd en niet goed onderhouden. Bad en vloer van bungalow nog vuil. Eten was nooit echt warm. Grote en ruime zwembaden. Goede variatie van het eten op de verschillende plaatsen. goede animatie.

2025-09-16 via Nuitee
O
Oliver
10
Pros:

Sehr zu empfehlen, Preis - Leistung stimmt!

2025-09-15 via Nuitee
E
Eva family
10
Pros:

Alles bestens

2025-08-24 via Nuitee
C
Christian family
10
Pros:

Sehr schöne und weitreichende Anlage mit unheimlich freundlichem und hilfsbereitem Personal. Das Hotel und die Infrastruktur sind sehr gepflegt, gerade wenn man die Belegungsfrequenz, gerade in der Hauptferienzeit, berücksichtigt. Das Essen ist vielfältig, wiederholt sich im Hauptrestaurant nach einer Woche. Es wird allgemein viel im Cretan Village geboten. Wir kommen wieder.

2025-08-17 via Nuitee
N
Neil family_with_children
10
Pros:

First time visiting a Mitsis, I was dubious as it was so cheap for a family of four, all inclusive. I was pleasantly surprised!! We all had a great time and will be back,

We were a family of four, young children, and the room was cozy! I imagine with older children it would be cramped.

Food selection was good and tasty with different themed nights. Breakfast got a bit boring by day 6, lots of choice just the same every day. All edible and tasty, though.


2025-08-02 via Nuitee
P
Pauline family
10
Pros:

Great family resort

2025-07-31 via Nuitee
W
Willy
8
Pros:

Nourriture vraiment pas bon a part le petit dejeune

2025-07-28 via Nuitee
M
Massimiliano partner
10
Pros:

Posto curato e confortevole,gestione perfetta se torno a Creta so dove andare!😉

2025-07-19 via Nuitee
S
Samuel
10
Pros:

La famille conseille vivement le mitsis cretan village !

2025-07-18 via Nuitee
G
Geoffrey William family
10
Pros:

Beautifully landscaped resort with excellent food options and friendly, attentive staff. Pleasant distance from the airport for transfers.

Great for kids (they loved the water slide). Only negatives; most of the pool tables in the games area are missing a full set of balls. Can be tricky securing sunloungers by the pool areas and the nighttime entertainment can be a bit noisy if staying near the amphitheatre.

The beach is clean and super accessible. The sea is very rocky underfoot here but we enjoyed that because it means there’s an abundance of fish to view in shallow water close to the shore. Excellent for newbie snorkellers and/ or kids.

Overall we had a wonderful, relaxed holiday in a gorgeous setting with an excellent selection of food available almost 24/7. Would not hesitate to stay here again.

2025-07-14 via Nuitee
G
Ginette friends
10
Pros:

Staff are super friendly, all inclusive is good value, plenty of space and we had the most glorious weather!

2025-07-12 via Nuitee
T
Thaddäus partner
8
Pros:

top 4 Sterne

2025-07-11 via Nuitee
L
Lenismar Alves de family
8
Pros:

Very good

2025-06-05 via Nuitee
A
Antonio Rogerio da Silva family_with_children
8
Pros:

The property is very nice and very clean the entertainment is poor food is very good the staff booked is don’t know what she due.

2025-06-03 via Nuitee
M
Maria family
8
Pros:

Wonderful Family Holiday at Mitsi Cretan Village - Service Shines!
We recently returned from a fantastic stay at Mitsi Cretan Village with our 3-year-old toddler, and overall, we had a truly lovely family holiday.
The standout feature of this hotel is undoubtedly its staff and service, which genuinely felt like a proper 5-star experience. From the moment we arrived, the team was incredibly attentive and hospitable. Nothing was ever too much trouble, and they consistently went above and beyond to ensure we had everything we needed. The overall atmosphere was warm and welcoming.
The layout of the hotel is also excellent, with easy access to the beautiful beach and the various pools. As a family hotel, you should expect children and a lively atmosphere, which suited us perfectly. We wouldn't necessarily recommend this resort for couples or friends seeking a quieter getaway. We would also recommend requesting a room in the quieter parts of the hotel. We were initially allocated a room above the main bar, which was quite noisy. The best rooms are likely located on either side of the complex. However, it's worth noting that regardless of your room location, there will likely be some level of activity going on until at least 10 pm.
Our little one absolutely loved the kids' areas, especially the fantastic pools. The kids' corner was also very welcoming, and the activities they had planned looked very interesting, with the children seeming thoroughly engaged. There were also plenty of

2025-05-29 via Nuitee
N
Nina family
10
Pros:

Das Personal war durchweg freundlich und kompetent. Das Essen war super (All-inklusive), abwechslungsreich und lecker. Die Anlage ist schon etwas in die Jahre gekommen, aber gepflegt und sauber, so dass das wenig auffällt.
Das meer super sauber und toll.

2025-05-27 via Nuitee
G
Georgios family_with_children
8
Pros:

Das Hotel ist etwas in die Jahre gekommen wird allerdings im Jahr 2027 saniert. Personal lässt keine Wünsche offen. Es springen mehr Führungskräfte wie Mitarbeiter rum

2025-05-22 via Nuitee
R
Rodolphe Jean partner
6
Pros:

Le logement était très bien et heureusement en Crête la musique s arrête à 23 heures.
Par contre quel gaspillage de nourriture pour certaines personnes...l hôtel avait mis une affiche pour informer 4 kilogrammes de nourriture gâcher pour une semaine par personne. Elle a été arrachée... le club coralia ne s occupe que des français qui ont le bracelet Club Coralia...le personnel de l hôtel est très discret tout en étant aux petits soins et serviables.

2025-05-18 via Nuitee