The Beresford Hotel

When the hotel is totally renovated and restored to its new owner's and staff expectations it will thrive.
At moment slightly mauled from it's recent past.
But there is a great hotel there .

This isn’t a major thing but the carpet could have done with a bit of a hoover. But your by the beach and bring your own sand to add back to it.

Dirty poor rooms with 1 plug socket . Paid for parking but it was free for all staff and family took most spaces without paying. No towels in the room. People running about and arguing late in the night.

When I walking into the building it was giving abandoned vibes, trash infront the room door and all over the hallway. There was not parking. The carpet in the room was stained, it smelled really really bad. I felt sick. I just had to leave. I could not stay in a place like that. BOOKING.COM Please remove this hotel from your listing. I did not get a refund and had to book another hotel. I wish I could give this a -100 rating.

The carpets on the stairs and corridors were filthy and weren't vacuumed during my stay. The main seating area had fencing and rubbish piled up . The lift didn't work. There didn't seem to be any sort of security in the hotel. Anyone could walk in without question. My Son, who wasn't staying there, was able to access my room without being stopped. There are absolutely zero facilties in the hotel.

My room itself was not a good experience. The main lights didn't work, though there was a lamp. The bedding was stained, when I went to reception to complain, there wasn't anyone there. I helped myself to clean linen from the opened cupboard. The carpets were filthy, both with stains and debris, the shower was dirty and had mouldy grouting, and I felt dirtier after I showered! The bed itself was very uncomfortable and creaked with the slightest movement. People were banging doors all hours of the night, so I wasn't able to get a relaxing sleep. My room was at the back of the property with a skip directly below my window. Work started before 7am with lots of banging. What seemed like a domestic fight happened in the room next to me. Overall, I didn't feel safe or relaxed and ended my stay a day early. Absolutely terrible experience and a waste of my money.

Having stayed a couple of times before, I was hopeful the reviews were exaggerated. Unfortunately not, this property has deteriorated drastically and I feel it should be removed from your listing to avoid anyone else having an experience like mine

My friend also stayed same dates and put up his review and added pictures .bookings won't publish the photos so I am now going to put up the same photos to show the dirt of the room the carpet the fans .so can you please sow these photos bookings com so others can witness the dirt first hand

The staff was very helpful and happy

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Stains on the carpet, general bad smell everywhere, bedding stored in the corners of corridors, lift not working for half of the building, fire alarm at 12am, stains on bedding