The Imperial Hotel

Hotels
Crest Hotels Ltd
7.2 (60 reviews)
THE PARAGON, SA70 7HR, Tenby, Wales, SA70 7HR , Tenby , GB

Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Free wired internet
Assistive listening devices available
Banquet hall
See all facilities

Review Highlights

Pros:
Comfy room and bed
Cleanliness
Great location and views
Friendly staff
Dog-friendly
Cons:
Small room
Issues with air conditioning
QR ordering system not effective
Squeaky lift door
Plastic flowers outside

Categories

Cleanliness
7.66
General cleanliness noted as good in several reviews.
Service
8.13
Staff described as friendly and attentive.
Location
8.67
Excellent location with great views and close proximity to bars and restaurants.
Room Quality
6.62
Mixed feedback on room size, but comfortable bedding noted.
Amenities
6.15
Air conditioning appreciated, but issues with the QR ordering system.
Value for Money
6.61
General sentiment reflects decent value but potential improvements indicated.
Food and Beverage
7.16
Breakfast received positive comments, but limited information on other food.
Overall Experience
6.63
Overall good experience but several minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:29

Property Description

Beachfront Luxury at The Imperial Hotel

Satisfy Your Appetite: Enjoy a delicious meal at the restaurant and unwind with a drink at the bar/lounge.

Modern Comforts: Stay connected with complimentary wireless internet, relax with cable TV, and indulge in rainfall showers in our well-appointed guestrooms.

Explore Nearby: Walk to Paragon Beach, Tenby Castle, and the charming town center, all just minutes away.

Immerse yourself in the coastal beauty of Tenby at The Imperial Hotel. Book now for an unforgettable seaside getaway.

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.2
Based on 60 reviews
Cleanliness: 7.66
Service: 8.13
Location: 8.67
Room Quality: 6.62
Amenities: 6.15
Value for Money: 6.61
Food and Beverage: 7.16
Overall Experience: 6.63
T
Tom
10
Pros:

Nice clean comfy new room. Ideal location

2025-10-12 via Nuitee
C
Cheryl
8
Pros:

Second time ihave stayed here. Unfortunately no Seaview this time. Comfortable bed nice pillows. Nice clean rm. Nice outside area downstairs looking over the beach to read and have a coffee.

2025-10-11 via Nuitee
B
Barbara
8
Pros:

Lovely room , great sea view , staff were helpful. They should have wiped the seating area on the balcony outside the bar down , it had been raining but was a lovely morning and all of the seats and tables were soaking wet.

2025-10-11 via Nuitee
H
Helen partner
8
Pros:

Lovely views

2025-10-04 via Nuitee
A
A
10
Pros:

Lovely

2025-10-01 via Nuitee
M
Mark
8
Comfortable nights stay
Pros:

Friendly staff clean room and good breakfast

2025-09-28 via Nuitee
S
Sandra
8
Pros:

Comfy room and bed, cleanliness was good, very close to bars and restaurants and shops. Bedroom had great sea view as was the terrace bar. Did not eat in the hotel so cannot comment about food.

2025-09-28 via Nuitee
C
Claire
10
Pros:

Last minute booking of comfort double room. Staff very pleasant and attentive. Hotel clean and fresh. Room very small but great for a one night stay. Comfy bed and pillows. Air con in room. Excellent bathroom

2025-09-28 via Nuitee
R
Roy partner
10
Pros:

Excellent location and views

2025-09-24 via Nuitee
M
Mandy friends
10
Pros:

It was lovely and peaceful sitting outside watching the Sea the staff were excellent in sorting out any problems and helpful I will definitely visit again

2025-09-23 via Nuitee
L
Lynwen partner
8
Pros:

Lovely property and really enjoyed entertainment Sat afternoon on terrace

2025-09-16 via Nuitee
I
Ian
8
Good stay.
Pros:

The outlook from the restaurant was beautiful, looking out to sea. The room, although small was well appointed.

2025-09-09 via Nuitee
A
Amanda partner
8
Pros:

Plastic flowers outside on the terrace looked cheap. There was a dj playing on Saturday afternoon which meant we could have a drink on the terrace. Aside from these two things we had a lovely stay, the staff were very pleasant and the breakfast was very good.

2025-08-31 via Nuitee
E
Edward family
2
Pros:

It’s changed for the worse.

2025-08-28 via Nuitee
K
Kate family
6
Pros:

Really lovely property but hardly slept. The squeaky lift door, late night drinkers from outside and the very hot temperature in the room had me tossing and turning. Couldn’t for the life of my figure out the complicated aircon unit. Brilliant location though and enjoyed the scenery.

2025-08-26 via Nuitee
F
Frances
8
Pros:

Lovely comfortable bed and room. Didn’t like the QR ordering system on the terrace especially when it wouldn’t take your drinks order.

2025-08-25 via Nuitee
G
GARETH partner
8
Pros:

The best parts about staying at The Imperial Hotel for us was that it is dog friendly and how well located it is. Shops, food and beautiful beaches literally right on the door step. The hotels terrace view of the North beach was also fantastic and a great place to sit relaxing day or night.
Highly recommend.

2025-08-25 via Nuitee
M
Matt
10
Lovely Tenby hotel in the perfect location
Pros:

The hotel has recently had a renovation and oh my what a result. The room we had was a cosy sea view room. It had everything we needed and more. It was 27C the day we stayed so the air-con was very welcomed indeed! I highly recommend this hotel.

2025-08-18 via Nuitee
P
Per
10
Kalasläge!
Pros:

Suveränt läge på ett trevligt hotell med närhet till butiker,restauranger och trevliga promenadstråk. Fick ett rum med makalös utsikt. Rent,fräscht,sköna sängar,inte så mycket sittutrymme men helt ok. Frukosten helt ok. Något saker jag dock irriterade mig på var bland annat duschväggen; löjligt kort och gör ändå att det kommer vatten på golvet utanför samt att golvet i själva duschutrymmet är såphal plast. Var livrädd att halka!
Terassen i anslutning till restaurangen; jättefin och mysig att hänga på med en fantastisk utsikt över stranden och vattnet nedanför men varför ha något så korkat som beställnng från bordets qr-kod? Personalen i baren är typ 10 meter bort! Nej, sluta med det tramset säger jag.
Förövrigt en mysig ort och stadskärna runt hörnet men sjukt mycket andra turister vid vårt besök. Skulle dock väldigt gärna komma tillbaks(speciellt om jag får ett rum med den utsikten vi hade!)
Åt förövrigt den godaste pizzan jag ätit på länge på ”Florentinos”vilket jag varmt kan rekommendera. Hoppa över St:Catherine’s island däremot, bortkastade pengar enligt mig.

2025-08-16 via Nuitee
M
Marc
10
Lovely place to stop.
Pros:

Staff were amazing and great location

2025-08-15 via Nuitee