Hoteles Riviera Colonial

Hotels
7.5 (968 reviews)
Calle Puente Bolognesi, 114 , Arequipa , pe

Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Attentive staff
Cons:
Cleanliness issues
Noise from the street
Inconsistent service

Categories

Cleanliness
6.08
Several reviews mention cleanliness issues, particularly around cobwebs and the general state of bathrooms.
Service
8.05
Service quality is described positively in multiple reviews, though some reports of staff being unprepared affect the overall score.
Location
8.59
The location is frequently praised for its proximity to tourist attractions.
Room Quality
7.04
Room quality is generally acceptable, with some criticisms about size and noise issues.
Amenities
7.57
Amenities are described variably, some positives but also criticisms about lack of facilities and issues with heating.
Value for Money
8.03
Value perceptions suggest a good return based on location and price, but booking discrepancies have been highlighted.
Food and Beverage
7.08
Food quality is acceptable, but there are complaints about consistency with breakfast items.
Overall Experience
7.55
Overall experience appears mixed due to various positive and negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:26

Property Description

Regional Restaurant and Garden
Hotel Riviera Colonial boasts a regional restaurant and a tranquil garden, offering guests a delightful dining experience amidst a peaceful setting.

Comfortable Rooms with Modern Amenities
The carpeted rooms at Hotel Riviera Colonial provide a comfortable stay with private bathrooms, flat-screen cable TVs, and minibars, ensuring guests have a relaxing retreat during their visit.

Convenient Location and Nearby Attractions
Conveniently situated in the heart of Arequipa, just steps away from the city's main square and Cathedral, Hotel Riviera Colonial is also in close proximity to Santa Catalina Monastery, making it an ideal choice for exploring the city's cultural treasures.

Experience the charm of colonial Arequipa at Hotel Riviera Colonial. Book now for an unforgettable stay!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 10%. To be exempt from this 10% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 10% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 968 reviews
Cleanliness: 6.08
Service: 8.05
Location: 8.59
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 7.55
D
Dominique solo_traveller fr
3
Pros:

L'emplacement.

Cons:

Une jeune fille a l'acceuil pas très aimable, les chambres sont très humide très mauvaise ventilation

2026-05-30 via Nuitee
C
Carla solo_traveller pe
8
Pros:

La atención del personal excelente. La recepcionista es lo.máximo, súper atenta.

Cons:

.

2026-05-29 via Nuitee
N
Nathaly extended_group pe
4
Pros:

Ubicación

Cons:

Limpieza

2026-05-25 via Nuitee
A
Alizon solo_traveller pe
5
2026-05-24 via Nuitee
P
Pisco solo_traveller pe
10
Pros:

La cercanía a la plaza

Cons:

El espacio un poco reducido

2026-05-23 via Nuitee
M
Monika solo_traveller pe
5
2026-05-22 via Nuitee
M
Miguel family_with_children pe
8
2026-05-21 via Nuitee
M
Melisa couple es
6
Lo recomiendo para una noche
Pros:

La ubicación y que nos dejaron hacer el checkin dos horas antes. Además el personal fue muy amable y nos preparó una bolsita con desayuno ya que salíamos muy temprano

Cons:

El ruido y la limpieza podría ser mejor. Las habitaciones no se corresponden a lo que te encuentras

2026-05-20 via Nuitee
J
Jaime solo_traveller pe
2
2026-05-18 via Nuitee
F
Felipe solo_traveller pe
6
Hotel para una noche
Pros:

la ubicación pero me refiero al maison porque me cambiaron. tener presente al que lea, ellos tienen dos locales. estuve en La Merced 419. Realmente no hay nada que destacar.

Cons:

No me gustó que me cambiaran al Masion, cuando elegí primero colonial, independiente del precio. La atención de la srta en counter, falta preparación y vocación de servicio. Para la factura tuve que reclamar. Hubiesen consultado si quería lado exterior donde el ruido es incomodo de los autos, mas si no hay ventilador.

2026-05-17 via Nuitee
M
Manuel extended_group pe
4
2026-05-16 via Nuitee
J
Juan Carlos family_with_children pe
10
2026-05-15 via Nuitee
B
bustillos guerrero solo_traveller pe
4
Pros:

Nada

Cons:

Nada

2026-05-15 via Nuitee
M
Milton solo_traveller pe
8
Bien
Pros:

La ubicación céntrica

Cons:

La habitación carece de iluminación natural

2026-05-15 via Nuitee
K
Karin Aida family_with_children pe
1
FATAL
Pros:

No me gusto para nada.

Cons:

LA mala atencion totalmente. En mi caso yo habia alquilado una habitacion de 3 personas, y para esto un familiar alquilo en el mismo hospadeje un dia adicional. En la noche al regresar quisimos alquilar una habitacion la cual no habia disponibilidad(entendible) y como habiamos dejado las cosas en el cuarto del familiar al enterarse que estabamos ahi, en vez de preguntar averguar, llamarona indicar que si en 10 min no saliamos nos cobrarian 40 por persona. De verdad se entiende la situacion, pero hay formas de decir las cosas y mas aun de consultar y no tomar actitudes muy malas.

2026-05-14 via Nuitee
C
Cristhian solo_traveller pe
9
Pros:

Habitación amplia, limpia

Cons:

La fachada

2026-05-13 via Nuitee
C
Cristina solo_traveller pt
7
Pros:

Localização

Cons:

Barulho, acessibilidades más

2026-05-11 via Nuitee
G
Gabriel solo_traveller pe
9
Buena
Pros:

Está muy cerca a la plaza

Cons:

Cada vez que salías, tenías que llamar por el intercomunicador y se demoraban en abrir

2026-05-11 via Nuitee
M
Miguel Diaz solo_traveller pe
10
2026-05-10 via Nuitee
E
Ever Paul solo_traveller pe
7
2026-05-10 via Nuitee