Hoteles Riviera Colonial

Hotels
7.5 (902 reviews)
Calle Puente Bolognesi, 114 , Arequipa , pe

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Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Attentive staff
Cons:
Cleanliness issues
Noise from the street
Inconsistent service

Categories

Cleanliness
6.08
Several reviews mention cleanliness issues, particularly around cobwebs and the general state of bathrooms.
Service
8.05
Service quality is described positively in multiple reviews, though some reports of staff being unprepared affect the overall score.
Location
8.59
The location is frequently praised for its proximity to tourist attractions.
Room Quality
7.04
Room quality is generally acceptable, with some criticisms about size and noise issues.
Amenities
7.57
Amenities are described variably, some positives but also criticisms about lack of facilities and issues with heating.
Value for Money
8.03
Value perceptions suggest a good return based on location and price, but booking discrepancies have been highlighted.
Food and Beverage
7.08
Food quality is acceptable, but there are complaints about consistency with breakfast items.
Overall Experience
7.55
Overall experience appears mixed due to various positive and negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:26

Property Description

Regional Restaurant and Garden
Hotel Riviera Colonial boasts a regional restaurant and a tranquil garden, offering guests a delightful dining experience amidst a peaceful setting.

Comfortable Rooms with Modern Amenities
The carpeted rooms at Hotel Riviera Colonial provide a comfortable stay with private bathrooms, flat-screen cable TVs, and minibars, ensuring guests have a relaxing retreat during their visit.

Convenient Location and Nearby Attractions
Conveniently situated in the heart of Arequipa, just steps away from the city's main square and Cathedral, Hotel Riviera Colonial is also in close proximity to Santa Catalina Monastery, making it an ideal choice for exploring the city's cultural treasures.

Experience the charm of colonial Arequipa at Hotel Riviera Colonial. Book now for an unforgettable stay!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 10%. To be exempt from this 10% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 10% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 902 reviews
Cleanliness: 6.08
Service: 8.05
Location: 8.59
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 7.55
S
Soraida • family_with_children • us
6
Cons:

No stores around and people were not able to direct us to the closest store.

2026-03-27 • via Nuitee
A
Arthur Ochi • solo_traveller • br
10
2026-03-26 • via Nuitee
B
Briggith • solo_traveller • pe
7
Funcional para estadías cortas
Pros:

Ubicación cerca de la plaza, habitaciones limpias, tiene ascensor, el personal en general fue amable.

Cons:

Pedí que me preparen el box lunch porque salía muy temprano lo avise por este medio y al
Llegar al hotel y cuando pasé a recogerlo no lo habían preparado y la chica que atiende en la madrugada estabaaa dormida que despierta para resolver y me dio cualquier cosa.

2026-03-26 • via Nuitee
R
Ramiro Max • family_with_children • pe
2
2026-03-26 • via Nuitee
D
De la torre • couple • pe
8
Pros:

Ubicación

Cons:

TV pequeña

2026-03-24 • via Nuitee
J
Jovan • family_with_children • co
6
La atención es clave.
Pros:

Estaba a unas cuadras de la Plaza de Armas. Buena ubicación.

Cons:

Tenía una reserva y me sugirieron cambiarme a otra sede que era más "moderna y cómoda", lo cual nunca vi. Las paredes en la habitación muy descuidadas y el WiFi terrible. En general bien, pero me parece que en cuanto a atención y servicio pueden mejorar mucho. Eso es primordial.

2026-03-24 • via Nuitee
C
claudine • extended_group • fr
8
Très bon séjour
Pros:

Très bon petit-déjeuner. Emplacement super !!

2026-03-24 • via Nuitee
F
francesco • family_with_children • ch
10
Pros:

Disponibilità e struttura coloniale

Cons:

Non prendeva il Wi-Fi in camera. Camera sullo spazio comune con finestrella in miniatura, fortuna la stanza sarà stata alta 3 metri quindi non si soffriva di claustrofobia.

2026-03-24 • via Nuitee
R
RUTH • family_with_children • pe
8
2026-03-23 • via Nuitee
H
Humberto • solo_traveller • pe
9
Muy bueno
2026-03-23 • via Nuitee
P
Pierre • solo_traveller • fr
10
2026-03-21 • via Nuitee
J
Jeymmy Spa • family_with_children • cl
8
Burna tealción calidad y precio.
Pros:

Buena ubicación.

Cons:

La pieza tenia olor a bumedad y efa bastante fría.

2026-03-21 • via Nuitee
A
ALEJANDRA • extended_group • co
9
Pros:

Hotel muy bonito y cómodo

2026-03-18 • via Nuitee
E
Emily Jhasmin • family_with_children • pe
9
2026-03-18 • via Nuitee
E
ESTEBAN • couple • cl
7
Vacaciones en Arequipa
Pros:

La relación precio calidad y la cercanía con la plaza principal de la ciudad.

Cons:

La ventilación de la habitación interior que nos tocó.

2026-03-18 • via Nuitee
M
Matsukawa Maeda • couple • pe
10
Atención y ubicación muy buenas.
Pros:

El personal es bastante servicial y siempre dispuesto. Mi esposa tiene una dieta especial. Le prepararon un desayuno personalizado sin costo adicional alguno.

2026-03-16 • via Nuitee
A
Angela del Rocio • solo_traveller • pe
7
Normal
Pros:

Las instalaciones

Cons:

El desayuno y el trato del personal que se encargaba de reponer el desayuno

2026-03-11 • via Nuitee
M
Maria • family_with_children • pe
10
Pros:

Atención, el lugar, la limpieza

2026-03-11 • via Nuitee
D
Dennis • family_with_children • us
9
2026-03-04 • via Nuitee
D
Doris • family_with_children • pe
9
La comodidad y la tranquilidad.
Pros:

El desayuno me pareció muy bueno, satisfactorio y al escoger.
La ubicación accesible para los huéspedes.

Cons:

La exposición de la depósito de la ropa de cama muy expuesta.

2026-03-03 • via Nuitee