Hoteles Riviera Colonial

Hotels
7.5 (1000 reviews)
Calle Puente Bolognesi, 114 , Arequipa , pe

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Terrace
Family rooms
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Attentive staff
Cons:
Cleanliness issues
Noise from the street
Inconsistent service

Categories

Cleanliness
6.08
Several reviews mention cleanliness issues, particularly around cobwebs and the general state of bathrooms.
Service
8.05
Service quality is described positively in multiple reviews, though some reports of staff being unprepared affect the overall score.
Location
8.59
The location is frequently praised for its proximity to tourist attractions.
Room Quality
7.04
Room quality is generally acceptable, with some criticisms about size and noise issues.
Amenities
7.57
Amenities are described variably, some positives but also criticisms about lack of facilities and issues with heating.
Value for Money
8.03
Value perceptions suggest a good return based on location and price, but booking discrepancies have been highlighted.
Food and Beverage
7.08
Food quality is acceptable, but there are complaints about consistency with breakfast items.
Overall Experience
7.55
Overall experience appears mixed due to various positive and negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:26

Property Description

Regional Restaurant and Garden
Hotel Riviera Colonial boasts a regional restaurant and a tranquil garden, offering guests a delightful dining experience amidst a peaceful setting.

Comfortable Rooms with Modern Amenities
The carpeted rooms at Hotel Riviera Colonial provide a comfortable stay with private bathrooms, flat-screen cable TVs, and minibars, ensuring guests have a relaxing retreat during their visit.

Convenient Location and Nearby Attractions
Conveniently situated in the heart of Arequipa, just steps away from the city's main square and Cathedral, Hotel Riviera Colonial is also in close proximity to Santa Catalina Monastery, making it an ideal choice for exploring the city's cultural treasures.

Experience the charm of colonial Arequipa at Hotel Riviera Colonial. Book now for an unforgettable stay!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 10%. To be exempt from this 10% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 10% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 1000 reviews
Cleanliness: 6.08
Service: 8.05
Location: 8.59
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 7.55
M
Marlon Ramirez Gamboa • couple • pe
5
2026-07-16 • via Nuitee
G
Giancarlo • solo_traveller • us
10
Awesome, will come back.
Pros:

Room size, close to the plaza.

Cons:

Bathrooms need a bit more work

2026-07-15 • via Nuitee
L
Lheylha • solo_traveller • pe
10
2026-07-15 • via Nuitee
M
Maria Jose • couple • pe
10
2026-07-13 • via Nuitee
P
PHILIPPE • solo_traveller • fr
7
2026-07-13 • via Nuitee
S
Steven • solo_traveller • gb
7
Lovely quaint property and great for exploring the city or going out on trips
Pros:

Very close to the central area and great for wondering around

Cons:

Room was quite small (with a double bed) and I could only just open my suitcase on the floor

2026-07-13 • via Nuitee
T
Troiano • solo_traveller • it
3
Pros:

La posizione vicino Plaza de Armas

Cons:

Le camere erano rumorosissime, la mia dava sul patio del ristorante e vicino alla reception con il citofono che squillava continuamente, l' altra su una strada trafficata. Il bagno è stato ricavato in camera con pareti non s tutta altezza, privo di finestra puzzava di muffa. La camera aveva solo la porta finestra che dava sulla reception quindi impossibile tenerla aperta per fare areare. Abbiamo dormito due notti, la prima sera abbiamo consegnato un bustone di panni sporchi perché ci hanno detto che facevano servizio lavanderia per 12s ogni 3kg, cu hanno detto che l' avrebbero riconsegnato la mattina dopo, poi continuavano ad arrivare messaggi sul cellulare che arrivava dopo ( il personale non parla inglese e usa il traduttore). Noi avevamo la cena alle 19 e la necessità di chiudere le valigie visto che la mattina dopo partivano molto presto, abbiamo dovuto protestare a lungo per riavere i panni alle 18 del giorno dopo, in più ci hanno detto che pensavano 6,5 kg e dovevamo pagare 78s invece dei 12s chiesti inizialmente!

2026-07-11 • via Nuitee
K
Kovacik • extended_group • sk
10
2026-07-09 • via Nuitee
A
Alvaro • solo_traveller • pe
8
Pros:

La comida y la ubicación fue buena

Cons:

Que cuando busque precios por la página me salía un costo y cuando llegue al alojamiento me dijeron otro costo

2026-07-07 • via Nuitee
M
Milena • solo_traveller • pe
7
2026-07-06 • via Nuitee
V
Victor • solo_traveller • cl
8
Muy bien
Pros:

Ubicacion

Cons:

Solo detalles en la atencion pero no tan mal

2026-07-03 • via Nuitee
M
Mayra • solo_traveller • pe
3
2026-07-03 • via Nuitee
M
Magdalena • couple • pl
9
Polecam to miejsce.
Pros:

Hotel zlokalizowany jest w kolonialnym budynku i jest to fajnie wyeksponowane , z balkonu roztacza się boczny widok na główny plac. Bardzo przyjemne śniadania. Gorąca woda pod prysznicem.

2026-07-02 • via Nuitee
L
Lesley • family_with_children • pe
8
Acogedor y buen descanso
Pros:

La ubicación es buena, esta a unas cuadras de la plaza mayor. El desayuno es básico, cumplidor. La Habitación que nos dieron era la 101, me parece que tenia un poco de humedad, pero era amplia, y nos permitieron juntar 2 camas.
La atención de la recepción fue buena, muy serviciales en todo momento. Si necesitan un lugar para descansar y van a estar fuera la mayor parte del dia, es bueno el lugar. recomendable

Cons:

que no tuvieran cocina, es decir, tenian desayuno buffet, pero si queria pedir algo en la noche o en la tarde, no habia mas que el desayuno, inclusive mi esposo, pidio que nos calentaran un taper y si bien lo hicieron lo miraron raro.

2026-07-02 • via Nuitee
J
juan • solo_traveller • cl
10
Pros:

Muy cerca del centro, un lugar muy lindo

2026-07-01 • via Nuitee
M
Martín Ch • solo_traveller • es
6
Pros:

Me gustó la ubicación y el edificio.

Cons:

No me gustó que al segundo día de la estancia no había televisión cable, simplemente se cortó y parecía que tampoco tenían mucho interés en arreglarlo. Que no me cambiaran las toallas .

2026-07-01 • via Nuitee
A
Azañero • solo_traveller • pe
8
Pros:

La ubicación. Se encuentra lo localizado a menos de una cuadra de la plaza de armas

2026-06-30 • via Nuitee
D
DANIEL DULANTO • solo_traveller • pe
7
Pros:

Que estaba céntrico. Buena atención de la persona de recepción y un desayuno aceptable al costo del hotel.

Cons:

El cuarto lo sentí frío en el sentido de q no era muy arreglado las pinturas y paredes, no había ventilación del baño y la luz un foco amarillo y el otro blanco
A parte el hotel segundo piso una escalera muy larga y elevada. Y el hotel cjikito solo con las habitaciones.

2026-06-29 • via Nuitee
R
Rosa Lily Vásquez • solo_traveller • pe
7
2026-06-28 • via Nuitee
E
Ernesto • solo_traveller • pe
8
2026-06-25 • via Nuitee