Sophia Hotel By OxoHotel

Hotels
9.4 (341 reviews)
Calle 32 No. 4-45 Plaza de la Aduana , Cartagena de Indias , co

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Great location
Cons:
Noise from festivals
Hygiene concerns in some rooms

Categories

Cleanliness
8.5
Mentioned that one room was not clean and had humidity issues.
Service
10
Numerous positive remarks about the friendly and attentive staff.
Location
9.5
Centrally located but also noted for some noise disruptions due to festivals.
Room Quality
8.5
Mention of comfort but also concerns about room age and cleanliness.
Amenities
9.5
Positive mention of breakfast, rooftop bar, and pool.
Value for Money
9.5
Overall satisfaction implies good value despite some issues.
Food and Beverage
10
Consistent praise for the food quality, particularly breakfast and restaurant service.
Overall Experience
9.7
Overall sentiment was very positive, with a lasting impression of a great stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:41

Property Description

Luxurious Outdoor Pool and Sun Terrace
Sophia Hotel, located in Cartagena de Indias, boasts an inviting outdoor pool and a sun terrace, perfect for soaking up the sun and enjoying the tropical weather.

Elegant Rooms with Modern Amenities
Each room at Sophia Hotel is well-equipped with air conditioning, a flat-screen TV, and a cozy seating area. Guests can also indulge in the convenience of a coffee machine and enjoy a private bathroom with luxurious bath amenities.

Convenient Location near Key Attractions
Ideally situated just steps away from Palace of the Inquisition, Cartagena's Gold Museum, and Bolivar Park, Sophia Hotel offers guests the perfect opportunity to explore the rich history and culture of the city.

Book your stay at Sophia Hotel now and experience a blend of comfort, convenience, and luxury.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.4
Based on 341 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 10
Overall Experience: 9.7
S
Santiago solo_traveller co
10
2026-05-06 via Nuitee
M
Monique Curacao couple cw
9
Aanrader voor klasse hotel in prachtige oude stad, met park, en gezellige day -en nightlife.
Pros:

De lokatie aan het plein in het midden van de ommuurde stad van Cartagena is onbeschrijfelijk. Sunrise aan de ene kant, sunset aan de andere kant. Geweldig uitzicht vanaf de rooftop op de 4e verdieping. Loopafstand van alle kraampjes en activteiten. Heel veilig. Ik kreeg een room upgrade en de kamer was smaakvol, romanisch met hoog plafond, hoge deuren van massief hout. Ontbijt was pure verwennerij. Eggs benedict, aparte fruitsoorten, alles werd met zorg en toewijding bereid. Personeel was uitermate vriendelijk en behulpzaam.

Cons:

Ik had een vis gerecht besteld. Ik kreeg sla en tomaat ipv advocaat, zonder dat er iets over werd gezegd toen het werd geserveerd. De smaak van de vis was overigens voortreffelijk

2026-04-13 via Nuitee
U
ushab2025 Couples
8
Historic Hotel with Excellent Staff and Great Location
Pros:

Hotel Sophia OXO in Cartagena is a charming and comfortable hotel located right in the heart of the walled city. We stayed there during Easter and loved being surrounded by the festive activity and vibrant energy of the area. Once the holiday ended, things quieted down, making it a peaceful spot to enjoy the city’s historic beauty on foot without needing any transportation.
Our suite was spacious, with a sofa, a table and four chairs, and a king-size bed. The room also had a large wardrobe, plenty of shelves, a minibar, a huge TV with many accessible channels, and lots of electrical outlets—which made things very convenient.
The building itself is old and full of historic charm, which adds to its unique atmosphere. While it’s not a modern, luxury-style hotel, it’s comfortable and well maintained. The staff were exceptional—polite, warm, and genuinely sincere in every interaction.
It is certainly on the expensive side, especially considering what you might expect for the same price in New York, but what you’re paying for is the experience of staying in a beautifully restored historical building in an unbeatable location. If you value character, authenticity, and attentive service, Hotel Sophia OXO is a lovely choice for your stay in Cartagena.

2026-04-12 via Tripadvisor
M
mabeq21mp Couples Stamford, Connecticut
10
Great stay in Cartagena
Pros:

Excellent location, walking distance to pretty much anywhere. The rooftop and pool were a great spot to relax.
Clean, comfortable and cute rooms. The staff service was outstanding!! Happy and caring people who work hard to make the visitors feel like home. The food was delicious and fresh every day. Their breakfast has many options complemented with fresh fruit and coffee.
Definitely a great choice!!

2026-04-11 via Tripadvisor
L
Lukas couple at
10
2026-04-07 via Nuitee
K
Ken couple ca
8
2026-04-06 via Nuitee
C
CARLOS family_with_children py
10
Pros:

La atención del restaurant

2026-03-29 via Nuitee
D
Denise couple ca
10
Comfort, beau, agréable
Pros:

La disponibilité, la gentillesse du personnel, la qualité et variété des aliments, la proximité pour les activités touristiques.

Cons:

Rien

2026-03-20 via Nuitee
R
Rebecca couple gb
8
2026-03-17 via Nuitee
D
David extended_group gb
9
2026-03-17 via Nuitee
D
diana couple co
9
Muy buen lugar!
Pros:

Ubicación. La terraza muy bonita y la comida deliciosa

Cons:

Las habitaciones son cómodas pero se escucha mucho ruido tanto del exterior como del interior. No pude dormir mucho

2026-03-15 via Nuitee
S
sebastian solo_traveller de
9
Pros:

Klasse Hotel, super Lage! Hört sich an wie eine Phrase, ist aber so :) Schöne stilvolle Zimmer

Cons:

N/A

2026-03-09 via Nuitee
T
Thomas couple de
8
Ziemlich gut
Pros:

Sehr schönes Hotel sauber , das Personal sehr freundlich und bemüht.

Cons:

wir haben uns zwischen 2 Hotels entscheiden müssen , da haben wir wegen dem hinweiß auf den guten Caopchino dieses genommen. Man erzählte mir dann 5 Tage die Maschine ist kaputt. Das Wasser in der Minibar ist aus Gold.. 6 Euro wäre selbst in Deutschland ne Nummer . Der Pool ist 70 cm tief schwimmen na ja . leider auch sehr wenig Platz am Pool. Frühstück war dann einen Tag kein Büfett was aber ok war. Hatten leider ein Zimmer mit blick auf nee Wand.

2026-03-07 via Nuitee
C
Catherine couple co
4
Pros:

Las camas y habitaciones muy cómodas solo una molestia con el aire acondicionado no se podía programar y estaba muy frío

Cons:

La piscina no estaba habilitada por evento privado

2026-03-07 via Nuitee
D
DANIEL F extended_group co
6
Good location but expensive
Pros:

Ubication

Cons:

beds are not good enough for the price

2026-03-06 via Nuitee
M
Michelle couple gb
10
2026-02-25 via Nuitee
F
flea868 Couples Livingston, New Jersey
10
Excellent hotel. Great Value.
Pros:

LOVED the quaint check-in, spacious room, lighting, amenities, quiet, complimentary breakfast, rooftop bar and pool with music.

2026-02-24 via Tripadvisor
W
william couple us
9
2026-02-24 via Nuitee
S
Scott_Smith6064 Solo travel Virginia Beach, Virginia
10
Sophia Hotel Cartagena Review: Peaceful Comfort in the Heart of the Walled City
Pros:

Sophia Hotel is an excellent choice in Cartagena, Colombia, especially if you want to stay in the center of everything without being stuck in the middle of the noise.

**Location:**
The hotel is perfectly located in the Walled City, in a central area close to shops, restaurants, bars, and major attractions. It is convenient for walking almost everywhere.

**Atmosphere:**
The atmosphere is very nice and peaceful, while still being just around the corner from the festive activity. You get the best of both worlds—easy access to the nightlife and a relaxing place to return to.

**Room:**
The room was nice and spacious, with a comfortable bed and great pillows. It included a small L-shaped couch, a small desk, a large bureau/closet, a small safe, and a mini-bar refrigerator.
The bathroom layout is a little different but works well: the sink is in the open area in the room, while the toilet and a large stand-up shower are separated. The towels were excellent—very large, thick, and soft. Honestly, they were so good, I would love to know where to buy them.

**Value:**
This is a mid-range hotel for the area, and the cost is well worth what you get.

**Cleanliness:**
The room, bathroom, and hotel overall were very clean. Housekeeping cleans the room daily, which helps keep everything fresh and comfortable.

**Noise Level:**
It could occasionally get a little noisy at night during festivals, but overall it was pretty peaceful—especially considering the location.

**Service:**
Outstanding service. This was my sixth visit to the hotel, and during the last three or four visits, the staff remembered my name and my preferences. They are always welcoming, with a smile and a kind word. That level of consistency says a lot.

**Amenities:**
They have a very nice rooftop bar and pool area with a great view of the city. Breakfast is included with the room, which adds to the overall value.

**Overall:**
Sophia Hotel delivers a strong combination of location, comfort, cleanliness, and service. If you want a reliable, well-run hotel in Cartagena’s Walled City, this is a very solid choice.

2026-02-22 via Tripadvisor
I
Isabel couple ca
10
2026-01-24 via Nuitee