Sophia Hotel By OxoHotel

Hotels
9.4 (344 reviews)
Calle 32 No. 4-45 Plaza de la Aduana , Cartagena de Indias , co

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Great location
Cons:
Noise from festivals
Hygiene concerns in some rooms

Categories

Cleanliness
8.5
Mentioned that one room was not clean and had humidity issues.
Service
10
Numerous positive remarks about the friendly and attentive staff.
Location
9.5
Centrally located but also noted for some noise disruptions due to festivals.
Room Quality
8.5
Mention of comfort but also concerns about room age and cleanliness.
Amenities
9.5
Positive mention of breakfast, rooftop bar, and pool.
Value for Money
9.5
Overall satisfaction implies good value despite some issues.
Food and Beverage
10
Consistent praise for the food quality, particularly breakfast and restaurant service.
Overall Experience
9.7
Overall sentiment was very positive, with a lasting impression of a great stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:41

Property Description

Luxurious Outdoor Pool and Sun Terrace
Sophia Hotel, located in Cartagena de Indias, boasts an inviting outdoor pool and a sun terrace, perfect for soaking up the sun and enjoying the tropical weather.

Elegant Rooms with Modern Amenities
Each room at Sophia Hotel is well-equipped with air conditioning, a flat-screen TV, and a cozy seating area. Guests can also indulge in the convenience of a coffee machine and enjoy a private bathroom with luxurious bath amenities.

Convenient Location near Key Attractions
Ideally situated just steps away from Palace of the Inquisition, Cartagena's Gold Museum, and Bolivar Park, Sophia Hotel offers guests the perfect opportunity to explore the rich history and culture of the city.

Book your stay at Sophia Hotel now and experience a blend of comfort, convenience, and luxury.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.4
Based on 344 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 10
Overall Experience: 9.7
S
Simone Salva • couple • br
7
Localização 9. Instalações 7. Café da manhã 4.
Pros:

Localização muito boa.

Cons:

Café da manhã. Poucas opções e por duas vezes não colocaram o buffet de café da manhã por ter pouco hóspede. Ao invés de prestigiar os poucos hóspedes que escolherem o hotel, eles agem com descaso e falta de respeito. Vc podia pedir, mas não tinha o buffet com opções de escolha. Péssimo.

2026-05-31 • via Nuitee
J
Jacqueline • couple • us
10
All in All I loved the hotel and would stay there again!
Pros:

We had a great experience at The Sophia Hotel. The rooms (I was there 2 nights- but not consecutive so had two different rooms) Both rooms were great... Roomy & very clean. The Breakfast included was delicious and the staff was warm & friendly. Eric at the front desk was super helpful and I am so glad we stayed here...

Cons:

We ordered Margaritas at the pool and (our fault) we didn't ask the price, and we paid $20 per margarita... Which was NYC prices... so we were pretty shocked to see a $90 bar tab but again, we should have asked... or they should have mentioned the 'top shelf' was that much!

2026-05-26 • via Nuitee
M
Marcelo • couple • cl
10
Un lugar para descansar y ser muy bien atendido
Pros:

Todo, las habitaciones cómodas y preciosas, la ubicación tb muy cerca de todo y lo más destacable es el personal del desayuno, se pasaron con su atención y la Chef de la cocina es un lujo. 1000/10

Cons:

Nada

2026-05-13 • via Nuitee
S
Santiago • solo_traveller • co
10
2026-05-06 • via Nuitee
M
Monique Curacao • couple • cw
9
Aanrader voor klasse hotel in prachtige oude stad, met park, en gezellige day -en nightlife.
Pros:

De lokatie aan het plein in het midden van de ommuurde stad van Cartagena is onbeschrijfelijk. Sunrise aan de ene kant, sunset aan de andere kant. Geweldig uitzicht vanaf de rooftop op de 4e verdieping. Loopafstand van alle kraampjes en activteiten. Heel veilig. Ik kreeg een room upgrade en de kamer was smaakvol, romanisch met hoog plafond, hoge deuren van massief hout. Ontbijt was pure verwennerij. Eggs benedict, aparte fruitsoorten, alles werd met zorg en toewijding bereid. Personeel was uitermate vriendelijk en behulpzaam.

Cons:

Ik had een vis gerecht besteld. Ik kreeg sla en tomaat ipv advocaat, zonder dat er iets over werd gezegd toen het werd geserveerd. De smaak van de vis was overigens voortreffelijk

2026-04-13 • via Nuitee
U
ushab2025 • Couples
8
Historic Hotel with Excellent Staff and Great Location
Pros:

Hotel Sophia OXO in Cartagena is a charming and comfortable hotel located right in the heart of the walled city. We stayed there during Easter and loved being surrounded by the festive activity and vibrant energy of the area. Once the holiday ended, things quieted down, making it a peaceful spot to enjoy the city’s historic beauty on foot without needing any transportation.
Our suite was spacious, with a sofa, a table and four chairs, and a king-size bed. The room also had a large wardrobe, plenty of shelves, a minibar, a huge TV with many accessible channels, and lots of electrical outlets—which made things very convenient.
The building itself is old and full of historic charm, which adds to its unique atmosphere. While it’s not a modern, luxury-style hotel, it’s comfortable and well maintained. The staff were exceptional—polite, warm, and genuinely sincere in every interaction.
It is certainly on the expensive side, especially considering what you might expect for the same price in New York, but what you’re paying for is the experience of staying in a beautifully restored historical building in an unbeatable location. If you value character, authenticity, and attentive service, Hotel Sophia OXO is a lovely choice for your stay in Cartagena.

2026-04-12 • via Tripadvisor
M
mabeq21mp • Couples • Stamford, Connecticut
10
Great stay in Cartagena
Pros:

Excellent location, walking distance to pretty much anywhere. The rooftop and pool were a great spot to relax.
Clean, comfortable and cute rooms. The staff service was outstanding!! Happy and caring people who work hard to make the visitors feel like home. The food was delicious and fresh every day. Their breakfast has many options complemented with fresh fruit and coffee.
Definitely a great choice!!

2026-04-11 • via Tripadvisor
L
Lukas • couple • at
10
2026-04-07 • via Nuitee
K
Ken • couple • ca
8
2026-04-06 • via Nuitee
C
CARLOS • family_with_children • py
10
Pros:

La atención del restaurant

2026-03-29 • via Nuitee
D
Denise • couple • ca
10
Comfort, beau, agréable
Pros:

La disponibilité, la gentillesse du personnel, la qualité et variété des aliments, la proximité pour les activités touristiques.

Cons:

Rien

2026-03-20 • via Nuitee
R
Rebecca • couple • gb
8
2026-03-17 • via Nuitee
D
David • extended_group • gb
9
2026-03-17 • via Nuitee
D
diana • couple • co
9
Muy buen lugar!
Pros:

Ubicación. La terraza muy bonita y la comida deliciosa

Cons:

Las habitaciones son cómodas pero se escucha mucho ruido tanto del exterior como del interior. No pude dormir mucho

2026-03-15 • via Nuitee
S
sebastian • solo_traveller • de
9
Pros:

Klasse Hotel, super Lage! Hört sich an wie eine Phrase, ist aber so :) Schöne stilvolle Zimmer

Cons:

N/A

2026-03-09 • via Nuitee
T
Thomas • couple • de
8
Ziemlich gut
Pros:

Sehr schönes Hotel sauber , das Personal sehr freundlich und bemüht.

Cons:

wir haben uns zwischen 2 Hotels entscheiden müssen , da haben wir wegen dem hinweiß auf den guten Caopchino dieses genommen. Man erzählte mir dann 5 Tage die Maschine ist kaputt. Das Wasser in der Minibar ist aus Gold.. 6 Euro wäre selbst in Deutschland ne Nummer . Der Pool ist 70 cm tief schwimmen na ja . leider auch sehr wenig Platz am Pool. Frühstück war dann einen Tag kein Büfett was aber ok war. Hatten leider ein Zimmer mit blick auf nee Wand.

2026-03-07 • via Nuitee
C
Catherine • couple • co
4
Pros:

Las camas y habitaciones muy cómodas solo una molestia con el aire acondicionado no se podía programar y estaba muy frío

Cons:

La piscina no estaba habilitada por evento privado

2026-03-07 • via Nuitee
D
DANIEL F • extended_group • co
6
Good location but expensive
Pros:

Ubication

Cons:

beds are not good enough for the price

2026-03-06 • via Nuitee
M
Michelle • couple • gb
10
2026-02-25 • via Nuitee
F
flea868 • Couples • Livingston, New Jersey
10
Excellent hotel. Great Value.
Pros:

LOVED the quaint check-in, spacious room, lighting, amenities, quiet, complimentary breakfast, rooftop bar and pool with music.

2026-02-24 • via Tripadvisor