Candlewood Suites Waco by IHG

Hotels
•
Candlewood Suites
9 (347 reviews)
2700 South New Road , Waco , us
+12546620520

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Issues with cleanliness
No breakfast options

Categories

Cleanliness
8.46
Some reviews mentioned cleanliness was an issue, particularly in regard to lingering odors and overall state.
Service
9.93
Many reviews highlighted friendly and helpful staff, despite some challenges.
Location
9.47
Conveniently located for guests' needs, as noted in several reviews.
Room Quality
8.42
Mixed sentiments; while rooms were generally described as clean, some had issues with odors and amenities.
Amenities
8.95
Amenities such as kitchenette were appreciated, but some guests expected more.
Value for Money
9.41
Many guests felt they received good value considering price, despite some issues.
Food and Beverage
7.96
Lack of breakfast options was a common complaint.
Overall Experience
9.43
Overall, guests expressed satisfaction with their stay, recommending the hotel for its comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:55

Property Description

Convenient Location
Candlewood Suites Waco, an IHG Hotel, is strategically situated within close proximity to McLane Stadium and Waco Convention Center, offering easy access to key attractions in the area.

Modern Amenities
Enjoy the modern comforts of our 2-star hotel, including an outdoor swimming pool, free WiFi, air-conditioned rooms, a fitness centre, and a sun terrace. Each room is equipped with a flat-screen TV, satellite channels, and a fridge for your convenience.

Exceptional Services
Our hotel provides a range of services to enhance your stay, such as a 24-hour front desk, shared lounge, business centre, and laundry facilities. Explore the vibrant city of Waco and unwind with activities like cycling.

Book your stay at Candlewood Suites Waco, an IHG Hotel, and experience comfort and convenience during your visit to Waco.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 347 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 7.96
Overall Experience: 9.43
S
Shadi • couple • us
9
2026-06-30 • via Nuitee
J
Jo • family_with_children • us
1
WORST PLACE EVER TO STAY. YOU CANNOT TAKE PICTURES OF SMELL. IT MADE ALL OF US DISGUSTED.
Pros:

NOTHING

Cons:

THE SERVICE, FROM THE FIRST MOMENT WE WALKED IN THE ROOM WE HAD THE SMELL OF DOGS IN THE ROOM, WE CONFRONTED THE FRONT DESK AND SHE HAD NO SOLLUTION FOR THE PROBLEM, WE HAD TO BUY LYSOL AND SPRAY TO STAY THE FIRST NIGHT. THE ROOM WAS SO DIRTY FILTHY , AIR CONDITION MADE NOISE WHERE WE COULD NOT SLEEP. NO PROPERTY MANAGER ON SITE NO MAINTENANCE PERSON ON SITE. THE SERVICE WAS ABSOLUTELY TERRIBLE, OUR TOILET CLOGGED AND WE WERE TOLD CONFRONT THE PROPERTY WE DID SHE SAID WAIT TIL SHE HAD TIME TO PLUNGE THE TOILET. AWEFUL EXPERIENCE ….WILL DEFINENTLY BE POSTING ONLINE HOW TERRIBLE THIS COMPANY IS MUCH LESS THE PROPERTY THEY BOOK ONLINE WITH.

2026-06-29 • via Nuitee
B
Beyonce • couple • us
9
2026-06-28 • via Nuitee
N
Nichole • couple • us
8
2026-06-24 • via Nuitee
J
Joe • solo_traveller • us
10
2026-06-22 • via Nuitee
J
J • couple • us
8
The p
Pros:

Self directed breakfast in a designated small room..
No seating No service

Cons:

The staff at the front should stand and joyfully engage with the questions of the guests no stay seated and ...

2026-06-16 • via Nuitee
D
Denise • solo_traveller • us
8
Pros:

Amenities, comfortable bed and easy access to freeway and businesses.

2026-06-11 • via Nuitee
C
CeVena • solo_traveller • us
8
2026-06-11 • via Nuitee
A
Alisha • couple • us
10
2026-06-10 • via Nuitee
T
Tina • solo_traveller • us
10
2026-06-08 • via Nuitee
M
Matthew • extended_group • us
10
2026-06-08 • via Nuitee
J
Jennifer • couple • us
10
2026-06-03 • via Nuitee
H
Heather • couple • us
9
2026-05-31 • via Nuitee
D
Dorothy • family_with_children • us
10
Good for what we were there for.
Pros:

No breakfast wish there had been. No

2026-05-22 • via Nuitee
A
Alice • family_with_children • us
9
2026-05-18 • via Nuitee
A
Aguirre • solo_traveller • us
10
2026-05-13 • via Nuitee
L
Lori • couple • us
10
Best place we have stayed in Waco.
2026-05-13 • via Nuitee
Z
zoey • couple • us
1
2026-05-11 • via Nuitee
G
Garrett • couple • us
10
2026-05-11 • via Nuitee
E
Edison • family_with_children • us
7
2026-05-09 • via Nuitee