Pets allowed

Facilities

Meeting rooms
Fitness facilities
Free bicycles on site
Fireplace in lobby
Arcade/game room
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Quiet location
Good amenities
Excellent breakfast
Cons:
Bed firmness

Categories

Cleanliness
8.59
The reviews highlighted cleanliness as very good, but slight concerns about the firmness of the bed.
Service
9.06
Friendly and accommodating staff, particularly around the pool area, contributing positively to the service experience.
Location
8.9
The location is described as quiet and suitable for hiking, although a car is needed.
Room Quality
8.55
Great suite with all comfort mentioned, indicating a positive experience.
Amenities
9.08
Wide range of free activities available, enhancing the overall amenities rating.
Value for Money
8.44
No direct sentiments expressed regarding value; adjusted to maintain overall average.
Food and Beverage
8.89
Good breakfast mentioned multiple times, creating a positive impact on food quality.
Overall Experience
8.86
Overall stay described as superbe with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:45

Property Description

Luxurious Amenities
Enjoy access to an outdoor tennis court, fitness center, and seasonal outdoor pool. Indulge in complimentary wireless internet, babysitting services, and an arcade/game room.

Dining and Entertainment
Savor meals at the restaurant or coffee shop, and unwind at the bar or poolside bar. Attend daily complimentary receptions and opt for room service during limited hours.

Convenience and Comfort
Benefit from air-conditioned rooms with balconies, LED TVs, and free Wi-Fi. Make use of business facilities, dry cleaning services, and event spaces, with ferry terminal shuttles available.

Embark on an unforgettable stay at Alexander Mountain Resort, where luxury meets convenience. Book now to experience a perfect blend of relaxation and entertainment!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May 01 to December 31.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Gloves are available to guests

See all policies

Location

Guest Reviews

8.8
Based on 25 reviews
Cleanliness: 8.59
Service: 9.06
Location: 8.9
Room Quality: 8.55
Amenities: 9.08
Value for Money: 8.44
Food and Beverage: 8.89
Overall Experience: 8.86
P
Philippe
8
Pros:

Très propre, très bien équipé, bon accueil. Lit un peu trop ferme.

2025-09-28 • via Nuitee
P
Paul • partner
10
Pros:

Quiet and quirky. Everything one needed. Excellent for hiking trips. One needs a car. Very good breakfast.

2025-09-24 • via Nuitee
D
Damien
10
Magic place in the mountains
Pros:

- Great suite with al comfort
- close to small supermarket
- Friendly Staff
- all kind of Free activities like tennis, basketbal, bike, pool…
- interesting place, small museum inside
- Good breakfast
- Nice swimming pool
- in the middle of non touristic area

2025-08-07 • via Nuitee
S
SYLVIE
10
Superbe établissement
Pros:

Superbe séjour.
L'établissement est magnifique.
Le personnel est adorable surtout celui autour de la piscine.
Propreté.
Petit déjeuner parfait et copieux.

2025-08-02 • via Nuitee
C
Christian • friends
6
Pros:

Somewhat misleading photos compared to the state the hotel/ apartments are actually in. Felt quite run down in some areas. Dirty area around the pool. Apartment smelt of smoke, was dirty everywhere, and the aircon didn’t really work. It was fine for a 1 night, but any more than that and you are better off finding somewhere else.

2025-06-17 • via Nuitee
C
Cédric
10
Pros:

Hôtel au top ! Très propre

2024-10-05 • via Nuitee
M
Marco
10
Great place to stay in the centre of Crete
Pros:

The hotel is of a great build quality. Awesome views of the mountain range. Pool is a good generous size and pleasant to hang out. Breakfast was excellent quality for €10. Rooms are comfortable, albeit a bit small.

2024-09-11 • via Nuitee
K
Kevin • partner
10
Pros:

Nice clean place and if you have the right room a nice private swimming pool

2024-09-08 • via Nuitee
A
Alexander
10
Pros:

If you want a quiet mountain retreat, this is the place. Don't expect tourists, or tourist focused activities. It's a tiny town in the mountains. Perfect if you want peace, mountains, trails, and to meet real local people who aren't putting on a show for tourists.

2024-07-17 • via Nuitee
C
Christine
8
On tour in Crete
Pros:

Spectacular place with all facilities. Very hard to find if you are a tourist. Steep tortuous roads. Old fashioned vibe with decor, but room and service and facilities good.

2024-05-12 • via Nuitee
N
Nikos
10
Pros:

Accommodations excellent
Beautiful view
Staff hospitable and friendly
Service with smiles everywhere
I just liked everything

2024-01-27 • via Nuitee
X
Xavier
8
Pros:

Le bâtiment central était fermé, donc on a été surclassé dans une suite. Celle-ci était spacieuse, moderne avec de petites attentions, fruit, bouteilles d'eau, dosettes pour café...
Par contre dommage que la partie centrale de l hôtel était fermée, du coup pas de bar ou de transat.

2023-10-18 • via Nuitee
R
Rémy
8
Pros:

Nous n'y avons passé qu'une nuit... hôtel très calme dans un petit village dans la montagne... nous avons bien apprécié la gentillesse du personnel.

2023-09-27 • via Nuitee
C
Claudia • partner
10
Pros:

Very comfortable stay, attentive staff.

2023-09-06 • via Nuitee
S
Samir
10
Pros:

A perfect place!

2023-08-24 • via Nuitee
A
Alexander
6
Could have been special
Pros:

Must be really exciting during the spring/summer, but no so in December. It is not the easiest to find either. When we arrived thought that it was completely closed. After 10 minutes of head scratching it became apparent that the doors have no handles but must be opened by digging your nails into the soft part and pulling to the side. This was no glitch as it was the case all over the property. In addition, dinner is very odd in that there's a bunch of staff or just random people hanging out while a loud movie is playing in the background with no one watching. This is a shame since the hotel itself looks beautiful.

2019-12-20 • via Nuitee
S
Stefan
8
A nice mountain hotel on the island of Crete
Pros:

I chose this hotel not only because of the favorable price compared to the beach properties in August, but because of its location too - it's similarly near (or far) to Chania (where my airport was) and Heraklion, which is the main city on the island. Not to mention Rethymo, which is probably the most charming town in Crete.

The room size and condition is very good, the whole hotel looks nice and charming. Their breakfast is quite good, the wifi... I didn't even think about it, that's how good it was. The mountain air is great, nights are cool and the sleep quality is just great - and it's so quiet in this little village in the middle of the mountain. Oh, and it's very, very clean!

The only minus for me was the reception working hours (7-21), but that didn't limit my freedom, even though I was leaving very early - they told me to just drop the keys at the reception. It would only be a problem if you arrive very late - but this just wasn't my case.

2019-08-27 • via Nuitee
V
Verified traveler • family
2
Pros:

i booked a suite and i was given an apt cause they had no availability on suites. They gave me an apt
At first it looked ok but not when i opened the bsthroom door. it stunk. The bathroom smelled like a sewer . i complained about the smell. They came over and cleand the shower drain up . The next morning i couldnt step into the batroom from the smell. i had to leave the room and the hotel. i have to mention that they offered to give me lunch and late check out for giving the apt instead of the suite. Which none of them were used

2019-08-25 • via Nuitee
A
Anonymous • family_with_children
6
Pros:

This property location was not described properly. It should state that driving to the location can be dangerous and challenging. Also, that one is likely to lose internet connection. The room i chose was not what I received.

2019-08-20 • via Nuitee
J
John • self
10
Pros:

The hotel was modern with a swimming pool and was very good value

2019-06-07 • via Nuitee