Insail Hotels (Pazhou Exhibition Center KeCun Metro Station Dunhe Road Branch Guangzhou)

Hotels
7.1 (48 reviews)
No. 855, Guangzhou Avenue , Guangzhou , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Halal food availability
Friendly staff
Good location
Clean common areas
Cons:
Language barrier
Limited room amenities
Small and smelly rooms
Lack of English-speaking staff

Categories

Cleanliness
5.68
Negative comments regarding the rooms being smelly.
Service
7.65
Repeated issues with staff language barrier for non-Chinese speaking guests.
Location
8.69
Comments highlight favorable views and accessibility.
Room Quality
6.14
Rooms reported as small with limited amenities.
Amenities
6.17
Lack of TV, fridge, coffee, and tea mentioned.
Value for Money
8.13
Overall value seems okay considering the price.
Food and Beverage
7.18
Mixed reviews, with some positive comments on breakfast but limited Western options.
Overall Experience
7.15
General mixed experience with highlights and significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:05

Property Description

Modern Comfort and Convenience
Experience comfort and convenience at Insail Hotel (Pazhou Exhibition Center KeCun Metro Station Dunhe Road Branch) in Guangzhou. Enjoy free WiFi, air conditioning, and flat-screen TVs in every room.

Prime Location
Situated in Haizhu District, our hotel is just a short drive away from popular attractions like Canton Tower and Pazhou International Convention Center. With Kecun Metro Station nearby, exploring the city is easy and convenient.

Exceptional Services
Our dedicated staff offers luggage storage, car hire, and ticketing services to make your stay stress-free. Whether you're here for business or leisure, take advantage of our business center and daily maid service.

Book now for a memorable stay at Insail Hotel and discover the best of Guangzhou!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests who plan to arrive after 18:00 should contact the property directly. The contact information can be found on the confirmation letter.

The property offers free transportation between the hotel and Canton Fair Complex during Canton Fair.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 48 reviews
Cleanliness: 5.68
Service: 7.65
Location: 8.69
Room Quality: 6.14
Amenities: 6.17
Value for Money: 8.13
Food and Beverage: 7.18
Overall Experience: 7.15
M
Mahbubur • solo_traveller • bd
8
Really i feel Comfort.
Pros:

I am Muslim we need halal food

2026-01-20 • via Nuitee
J
Jordi • solo_traveller • es
10
Excelente!
Pros:

Excelente hotel en todos los aspectos, trato de los empleados, servicios, limpieza, todo.
He estado por negocios una larga estancia y me he sentido muy bien atendido.

2026-01-20 • via Nuitee
A
ANIL • family_with_children • in
10
2026-01-04 • via Nuitee
B
Barbara • couple • rs
8
2026-01-02 • via Nuitee
E
Ebrahim • solo_traveller • ir
7
I wish the reciption of the hotel at least lern more english langwich
Pros:

The location of the hotel its perfect for reaching the other busness area

Cons:

The house keeping in my 11th flour was very kind

2025-12-25 • via Nuitee
0
03Grace • couple • nl
2
We refused to stay there and booked another hotel
Pros:

The view of the tower

Cons:

The rooms were small, smelly and had no amenities. No TV, fridge, coffee or tea and the shower area was not private. Refused to stay there

2025-11-24 • via Nuitee
A
Abulfaz • extended_group • az
4
2025-11-23 • via Nuitee
T
Thierry • solo_traveller • re
6
Hotel sympa, chambre bien équipée mais trop éloigné du centre ville et des restaurants
2025-11-18 • via Nuitee
S
Siham bouqsim • couple • fr
10
Pros:

Tout étais parfait , Chambre, lit , équipement, petit dej
Le menager au top Jerry .
Le staff aussi

Cons:

Juste le staff ne parle pas anglais comme dans tous les hôtels de toute facon .. mais bon le menager oui donc ca nous as aidé

2025-11-15 • via Nuitee
B
Balima Ernest • solo_traveller • tz
10
It was beautiful
Pros:

I loved everything about the hotel, the location, the services, etc

2025-11-15 • via Nuitee
D
Daniel • solo_traveller • pl
3
Hotel tylko i wyłącznie w ostateczności.
Pros:

Może dzielnica nie była atrakcyjna ale zobaczyłem inny świat, tą stronę codzienną i prawdziwą z życia obywatela Chin.

Cons:

Moje słabe oceny co do obsługi dotyczą Recepcji tylko i wyłącznie i sposobu kontaktu z Gośćmi Hotelowymi - brak języka angielskiego. Dodatkowo rozczarowałem się brakiem możliwości płatności kartą VISA, a na końcu okazało się że fakturę za usługę hotelową mogą wystawić w języku chińskim!!!
15 min od stacji metra pieszo

2025-11-12 • via Nuitee
R
Rashed • extended_group • ca
6
2025-11-10 • via Nuitee
G
Gijo joseph • family_with_children • in
10
Pros:

Location

Cons:

Nothing

2025-11-09 • via Nuitee
G
Gijo joseph • family_with_children • in
10
2025-11-09 • via Nuitee
Сидоревич • extended_group • by
10
2025-11-05 • via Nuitee
H
Hau • solo_traveller • vn
10
Tốt
Pros:

Thuận tiện đi đến các điểm

Cons:

Tôi không thích những cô gái lễ tân, chúng tôi bất đồng ngôn ngữ. Chỉ muốn cô ta giúp tôi gọi tacxi và tôi sẽ trả tiền. Nhưng cô ấy không đồng ý😩😩

2025-11-05 • via Nuitee
S
shih pin • solo_traveller • tw
4
Cons:

1. 垃圾桶和客人搭同一部電梯
2. 人員出入管控不好，還有人尾隨上樓

2025-11-04 • via Nuitee
R
Ric • couple • br
3
Não recomendo
Pros:

Cama

Cons:

Ninguém fala inglês , café da manhã muito oriental , somente frutas para ocidentais

2025-11-04 • via Nuitee
M
Maxim • family_with_children • kz
7
2025-10-27 • via Nuitee
E
EL MEHDI • extended_group • ma
5
Pros:

Rien

Cons:

Pas de fenêtre qui se ferme, les chambres sont repartis sur deux bâtiments, il faut changer d’assenceur pour rejoindre la chambre, le petit déjeuner n’est pas de renommée internationale, juste locale, le personnel ne parle que chinois

2025-10-25 • via Nuitee