Kimpton Gray Hotel Chicago by IHG

Hotels
•
Kimpton Hotels
9 (356 reviews)
122 West Monroe , Chicago , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful aesthetics
Cons:
Cleanliness issues
Limited breakfast options
High price for basic room

Categories

Cleanliness
8.21
The room could have been cleaner - the counter space/phone were dirty.
Service
9.68
The hotel staff were exceptionally friendly and helpful.
Location
9.72
O ponto alto é a localização! Very central location.
Room Quality
9.17
Chambres spacieuses et très confortables.
Amenities
8.7
No interconnecting rooms; some amenities are lacking.
Value for Money
8.16
Le prix vs les services not justified for the basic room.
Food and Beverage
8.71
The breakfast was great! Starbucks on site but missing a buffet.
Overall Experience
9.68
Overall, a lovely stay with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:21

Property Description

Luxury Boutique Hotel in the Heart of Chicago's Loop

Rooftop Bar and Evening Wine Hour: Enjoy stunning rooftop views and Latin-inspired cocktails at Boleo, or unwind at the library-themed bar, Vol. 39, during the complimentary evening wine hour.

Stylish Guest Rooms and Modern Amenities: Relax in contemporary-styled rooms featuring flat-screen TVs, iPod docking stations, and luxurious bath products. Upgrade to rooms with a separate living area and spa bath for extra comfort.

Convenient Location and Business Facilities: Explore nearby attractions like Grant Park and the Art Institute, and easily access the city's top spots with the Washington/Wells CTA train stop just a 5-minute walk away. Host successful events in the hotel's modern meeting spaces and stay active at the state-of-the-art fitness center.

Book now for an unforgettable stay at Kimpton Gray Hotel in downtown Chicago!

Important information:

Kimpton Hotels considers 10 or more rooms a group. Kimpton Hotels reserves the right to cancel 10 or more rooms booked online. Please contact the hotel directly if you are booking 10 or more rooms.

Please note: The property's cancelation policy includes any applicable taxes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 75 per day.

Location

Guest Reviews

9
Based on 356 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 9.68
P
Paul • solo_traveller • gb
9
2026-02-11 • via Nuitee
N
Nataliia • couple • us
10
2026-02-08 • via Nuitee
M
MARY • couple • ie
9
The staff at this hotel were lovely. The location was perfect.
Pros:

The staff were exceptionally friendly and helpful

Cons:

The room could have been cleaner - the counter space/phone were dirty

2026-01-20 • via Nuitee
S
Sara • solo_traveller • us
10
2026-01-19 • via Nuitee
F
Fei • solo_traveller • us
2
will not recommend at all!
Cons:

The most rooms are really noise! 3 rooms next to each other and you can clearly hear what other rooms doing. No carpet outside your room as a 4 star hotel?? I have to upgrade to the room with tub - almost the price of a 5-star, then it's quieter and those will be located with carpet area. I forgot my book after check out, spent 20-25 mins to get connected to the right people and no feedback yet almost after 24 hours. Can not believe it!

2026-01-19 • via Nuitee
S
Shdae • family_with_children • us
6
It was nice but overpriced for what you get
Pros:

How they had water and coffee at the check in station and complimentary wine.

Cons:

No door for bathrooms, no water left everyday when housekeeping came in. It was dark

2026-01-15 • via Nuitee
K
Kateryna • couple • us
10
2026-01-14 • via Nuitee
J
Jeff • extended_group • us
9
2026-01-10 • via Nuitee
T
thomas • couple • ca
9
2026-01-04 • via Nuitee
A
Alex • solo_traveller • us
8
2026-01-03 • via Nuitee
C
Chris • couple • us
9
2025-12-19 • via Nuitee
M
Mullenax • family_with_children • us
9
Pros:

Beautiful aesthetics

Cons:

Would have liked to have coffee maker in the room

2025-12-11 • via Nuitee
F
Fraser • couple • gb
8
2025-11-25 • via Nuitee
K
Karina • family_with_children • br
9
Conforto e localização perfeita no Loop
Pros:

O ponto alto é a localização!
Os funcionários são muito simpáticos e prestativos, quarto espaçoso e muito confortável. Muitos elevadores, facilitando a locomoção dos hóspedes; checkin e checkout muito rápidos também.

Cons:

Senti falta de um salão de café da manhã no hotel. Tem uma Starbucks no térreo, super providencial, mas gosto de ter um buffet de café da manhã. A recepção fica no segundo andar, então se vc tiver com muitas malas, descendo do táxi, não há ninguém para te ajudar, você tem que se virar sozinho.

2025-11-09 • via Nuitee
R
Rebecca • family_with_children • gb
10
Lovely stay with my family. The rooms are beautifully furnished & decorated. Very clean & comfortable. Lovely co
Pros:

Classic luxury hotel

Cons:

No interconnecting rooms

2025-11-01 • via Nuitee
K
Kaley • couple • us
10
2025-10-29 • via Nuitee
M
Margaret • family_with_children • us
10
We were there to run the Chicago Marathon and the hotel was very accomodating.
Pros:

The hotel staff was extremely friendly and helpful. Loved it and hope to come back soon!

2025-10-28 • via Nuitee
C
Carlos Sierra • couple • us
10
We will stay at this hotel again.
Pros:

The breakfast was great! What I liked about the hotel is the location. We were close to everything.

Cons:

We did get upgraded to a larger room, however there was not much of a view.

2025-10-23 • via Nuitee
K
Kayla • family_with_children • us
9
2025-10-22 • via Nuitee
D
Delphine • couple • fr
9
Très bel établissement au centre du Loop
Pros:

Localisation très centrale, joli bar, bâtiment ancien avec beaucoup de charme, chambre spacieuse

Cons:

Climatisation bruyante

2025-10-16 • via Nuitee