Kandy View Hotel

Hotels
6.6 (560 reviews)
40/22, Hilpankandura Ampitiya Road , Kandy , lk

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Budget-friendly accommodation
Good view and hospitality
Cons:
Poor cleanliness
Unresponsive service
Mismanagement of bookings

Categories

Cleanliness
4.4
Reviews highlighted dirty rooms, dusty furniture, and unclean bathrooms.
Service
6.9
Staff was unresponsive and inefficient in managing guest issues.
Location
8.4
Location was decent, but overshadowed by other issues.
Room Quality
5.4
Rooms were dusty, poorly maintained, and not reflective of booking images.
Amenities
6.4
Limited amenities and poor condition of the swimming pool.
Value for Money
5.9
Guests felt the quality didn't match the cost paid.
Food and Beverage
7.4
No specific mentions about food and beverage; assumed average.
Overall Experience
8
Many negative aspects, but some positive experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:45

Property Description

Spectacular Views and Homely Accommodation
Nestled in the hills of Kandy, Kandy View Hotel offers a unique experience with its stunning rainforest vistas and comfortable rooms. Enjoy the warmth of homely accommodation while taking in the breathtaking surroundings.

Culinary Delights and Cultural Activities
Indulge in a culinary journey at the hotel's restaurant, where you can savor a variety of Sri Lankan and Chinese dishes. For those seeking a taste of home, Western meals are also available. Immerse yourself in the local culture with activities like Sri Lankan cooking classes, adding a flavorful touch to your stay.

Relaxation and Convenience
Unwind with Ayurvedic treatments at the spa or take a rejuvenating dip in the outdoor pool. The hotel's 24/7 front desk offers car rentals and laundry services, ensuring a hassle-free stay. Book now and experience the perfect blend of relaxation and convenience at Kandy View Hotel.

Important information:

Please note that the rooms cannot be booked by hour.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 6 years old and over stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 560 reviews
Cleanliness: 4.4
Service: 6.9
Location: 8.4
Room Quality: 5.4
Amenities: 6.4
Value for Money: 5.9
Food and Beverage: 7.4
Overall Experience: 8
H
Hansson • solo_traveller • se
3
Smutsig
Pros:

Utsikten och utsidan av hotellet var väldigt fint.

Cons:

Rummet såg dyster och slitet. Sängkläder var smutsiga. Jag såg när någon lämnar rummet bytte örngott. Överkastet gav mig utslag. Den fick använda som täcke. Den var nog inte byt på länge. När jag påpekade då sa de att dem byter sängkläder varje dag. Mina sängkläder var smutsiga.

2026-02-10 • via Nuitee
J
Ján • couple • sk
8
2026-01-29 • via Nuitee
S
Shannon • family_with_children • lk
5
Pros:

Location and the environment parking 🅿️ was good

Cons:

Old bed no WiFi no tea coffee condiments bed linens was very poor room roof was full of fungus falling apart main room doors was no safe enough curtains was hagged very old clumsy furniture

2026-01-28 • via Nuitee
D
D_shan • couple • lk
9
2026-01-25 • via Nuitee
B
Bandara • couple • ro
7
2026-01-25 • via Nuitee
N
Nicol • couple • cz
10
Nádherný pokoj s výhledem na zdejší kopne a zelené stráně.
Pros:

Personál a hlavně pán, který nás ubytoval byl neskutečně milý a vstřícný. Mohli jsme mít jakýkoli dotaz a prosbu a on nám vše zařídil. nemuseli jsme se o nic starat a jenom jsme si užívali nádherné výhledy z pokoje. Snídaně byla opravdu výborná a dělaná před vašima očima. Děkujeme vám mockrát za tuto příležitost. Určitě bychom se sem někdy rádi vrátili.

2026-01-24 • via Nuitee
J
JO • couple • au
10
🌟 Exceptional Stay at Kandy View Hotel — A Must for Every Traveller! 🌟
Pros:

I’m Jo from Australia 🇦🇺, and I stayed at Kandy View Hotel in Kandy, Sri Lanka while travelling. What truly stood out to me was more than anything else, was the exceptional value for money this hotel offers. For the price you pay, the experience you receive is honestly far beyond expectations.

Compared to typical budget or dorm-style accommodation, Kandy View Hotel gives you so much more for your money. You get a private, clean, comfortable room, a peaceful environment, friendly and attentive service, and facilities that feel closer to a higher-end hotel, all without paying a high-end price. It’s the kind of place where you constantly think, “This is incredible for what I’m paying.” Every dollar spent truly feels worth it, making this an excellent choice for budget-conscious travellers who don’t want to compromise on comfort.

The rooms are very clean, well maintained, and comfortable, which immediately adds value — no compromises on hygiene or comfort. On top of that, the rooftop restaurant offers a delicious breakfast with breathtaking views over Kandy, something you’d normally expect to pay extra for elsewhere. Here, it feels like a bonus that comes naturally with your stay.

The staff and service add even more value. Everyone is warm, welcoming, and genuinely helpful, which makes the experience feel personal rather than transactional. That level of care and attention is rare and absolutely priceless when you’re travelling.

A special mention must go to the owner, Mr. Kanchana. His guidance, kindness, and constant support throughout our stay elevated the entire experience. Having an owner so personally involved adds enormous value — it’s not just accommodation, it’s true hospitality.

The CanBuy Gem Museum is another unique highlight and adds even more depth to the stay. Experiences like this make Kandy View Hotel feel like more than just a place to sleep, It’s a unique cultural experience that makes your stay feel richer and more meaningful.

2026-01-23 • via Nuitee
R
Ruwani • couple • lk
8
Pros:

A good room located in a quiet place with a good green view, easy access with name board should be light

Cons:

The server of Mr.Ajith was very friendly, helping customers at any time The food was reasonably priced.

2026-01-22 • via Nuitee
G
Gayan • couple • lk
9
Pros:

Good staff and good service provide to us

2026-01-21 • via Nuitee
L
Loganathan • family_with_children • lk
1
Cons:

Not response to customer

2026-01-19 • via Nuitee
B
Bostjan • couple • lk
7
2026-01-19 • via Nuitee
S
Sathees • extended_group • gb
1
Not recommended to anyone. It is not a hotel and the photos in booking.com are better than reality.
Pros:

Nothing

Cons:

Booked and confirmed by email. But when we arrived the owner said he did not look at Booking.com and gave our rooms to others. We were given different rooms with higher price. Rooms are dusty, smell of urine. Hot water only comes out for 2 minutes, then it's cold water. Room doors and bath room doors are going to break anytime soon with rusty locks. The 'hotel' (it was anything but a hotel) staff couldn't even be bothered to clean the washroom properly. The room didn't even look clean as a dirty, used towel was left on the bed which was absolutely horrible. The walls of the shower and bathroom were all cracked and it looked disgusting. Dressing table is very dusty and very old. Also, our room was very dim as there was only 1 working bulb. There was another light in the room but it did not have a bulb at all! Furthermore, we asked for the quiet room, but we could hear the people in the next room talking. How is this meant to be a quiet room?? The next problem was the plug sockets: there were only 2 in the whole room and 1 of them didn't even work. When we put our charger in the other socket, it came out! Eventually, this socket worked at least. Swimming pool looks like an algae grown green pond. If we swim here, we would easily get atypical pneumonia. Reception desk is very bad and receptionist don't know English. When we paid cash, we asked for the receipt for confirmation. They were searching for a receipt book for a while and running up and down. Finally, he got the receipt book, but he doesn't know what to write. We told him what to write and payment. We told him how to spell 'paid', for him to write the receipt. They also took our ID card. When we asked him next day morning, he was searching and gave us other people's driving licences. Complete waste of money and risk of infections!!!

2026-01-19 • via Nuitee
C
chandrajith • solo_traveller • lk
7
2026-01-19 • via Nuitee
D
Daisy • solo_traveller • gb
9
Amazing! Would recommend!
Pros:

Great staff very friendly and kind and very easy to go to the centre

Cons:

Nothing

2026-01-19 • via Nuitee
M
MOHAMED • family_with_children • lk
6
Value for the money: Low budget & a healthy breakfast
Pros:

Value for the money

Cons:

The rooms smell unpleasant. Upon entering, something should attract us, but all the rooms were clean, but they emanated bad odors.

2026-01-18 • via Nuitee
P
Paula • couple • es
9
Buena relación calidad - precio
Pros:

Habitación limpia y grande con vistas.

Cons:

No teníamos sabanas ni mantas para taparnos, solo bajera de ropa de cama.

2026-01-17 • via Nuitee
T
Th • couple • sa
6
تجربة لن اكررها
Pros:

تعامل العاملين الموقع جيد

Cons:

لايوجد مواد شخصية نظافة / لايوجد مكيف / عدم توفير بطانية / النت ضعيف جدا / ازعاج السكان في الدور العلوي / ضعف الإنارة / بعيدة عن الخدمات

2026-01-12 • via Nuitee
A
ara • solo_traveller • lk
5
Pros:

Value for money

Cons:

Bed sheets and pillow cases

2026-01-08 • via Nuitee
E
Eugenia • couple • it
6
2026-01-07 • via Nuitee
C
Charlotte • solo_traveller • dk
8
2025-12-20 • via Nuitee