Hotel Dorado Plaza Boutique Calle del Arsenal

Hotels
8.3 (235 reviews)
Getsemani, Calle del Arsenal No. 10 - 57 , Cartagena de Indias , co

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Facilities

Non-smoking rooms
Air conditioning
Safety deposit box
Hot tub/Jacuzzi
Shared kitchen
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good service
Cons:
Poor cleanliness
Noise issues
Inadequate amenities

Categories

Cleanliness
7.38
Several reviews indicate poor cleanliness, especially related to odors and overall upkeep.
Service
9.85
Multiple reviews highlight the friendliness and helpfulness of the staff.
Location
9.89
Good location mentioned in many reviews, close to attractions.
Room Quality
6.84
Negative feedback about noise, comfort, and temperature of rooms.
Amenities
7.87
Some amenities mentioned, but issues like lack of hot water affect the score.
Value for Money
8.33
Mixed sentiments about value, with some finding it not worth the price given the experience.
Food and Beverage
7.38
Complaints about the breakfast quality, prompting a lower rating.
Overall Experience
8.85
Overall mixed experiences but some guests have had positive stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:43

Property Description

Luxurious Accommodations
Hotel Dorado Plaza Calle del Arsenal in Cartagena de Indias offers elegant rooms with modern amenities like flat-screen TVs and free WiFi. Enjoy a comfortable stay with air-conditioning and private bathrooms in each room.

Convenient Location
Situated near Cartagena's top attractions, including the Gold Museum, Palace of the Inquisition, and Bolivar Park, this hotel is perfect for exploring the city. With a 24-hour reception, assistance is always at hand for your needs.

Warm Hospitality
Experience exceptional service and hospitality at Hotel Dorado Plaza. Book your stay now and immerse yourself in the charm of Cartagena de Indias.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 235 reviews
Cleanliness: 7.38
Service: 9.85
Location: 9.89
Room Quality: 6.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 7.38
Overall Experience: 8.85
A
Amanda • couple • nl
8
Pros:

Really big room, comfy bed, nice staff and nice bathroom with all the toiletries

Cons:

It was a bit noisy at night from the clubs

2026-03-10 • via Nuitee
J
JOSÉ RUBÉN ROMERO ANGULO • couple • mx
10
Pros:

Todo está excelente las instalaciones el desayuno las atenciones la ubicación la habitación el lugar está genial recomendado al 100%

2026-03-09 • via Nuitee
N
Nora • solo_traveller • co
10
2026-03-05 • via Nuitee
C
cristobal • couple • cl
8
Pros:

Está bien ubicado, en el barrio Getsemaní, pero cerca de la ciudad amurallada. Caminable. La disposición del personal, excelente, especialmente Candelaria, que nos ayudó en todo. La habitación que nos tocó es preciosa aunque las cerca de la calle pueden ser bulliciosas. El desayuno es muy bueno y la intimidad y esmero en la decoración del hotel

Cons:

Un día se cortó la.luz y había que esperar al día siguiente a que viniera el técnico. Nos ofrecieron otra habitación pero estaba frente a la calle y era bulliciosa. Finalmente el servicio se repuso, así que no tuvimos necesidad. Igualmente el personal se portó muy bien

2026-03-02 • via Nuitee
A
Ana Maria • couple • br
9
2026-02-14 • via Nuitee
M
MASAFUMI • solo_traveller • jp
8
観光スポット・ヘツェマニ地区ではお勧めホテルの一つ
Pros:

観光スポット・ヘツェマニ地区にある為世界遺産・旧市街地区は徒歩圏内、ホテルのセキュリティはしっかりしています。

Cons:

部屋は3階でしたがエレベーターがなく、たまたま荷物が少なかったので良かったですが大きなスーツケースの場合は上げ下げに相当苦労します。トイレの水の流れが悪く下水の臭いがかすかにします。シャワーは冷水ではありませんでしたが熱いという訳でもなく微妙な温度でした。隣が酒類を提供する店で夜間騒音がうるさい場合あり

2026-02-11 • via Nuitee
N
Nora • solo_traveller • co
10
Pros:

la atencion excelente

Cons:

el uso de las plataformas para la reserva debe ser mas agil y con mas seguridad para los usuarios

2026-02-09 • via Nuitee
A
Alexander • couple • ca
10
2026-01-31 • via Nuitee
G
goetz • solo_traveller • de
4
Kaum Nachtruhe möglich.
Pros:

Das Hotel ist ansprechend gestaltet und in einem guten Zustand.
Das Frühstück war umfangreich und täglich mit wechselndem warmen Gericht angeboten.
Die Lage zu den Sehenswürdigkeiten und schönen Stadtteilen günstig bzw fußläufig zu erreichen.

Cons:

Manko an dieser Unterkunft ist die extreme Lärmbelästigung durch eine angrenzende Diskothek, sowie zwei weiteren Clubs in unmittelbarer Nähe. Nicht nur dass man die Bässe in den Zimmern bis spät in die Nacht hört, zudem versammeln sich viele Besucher vor dem Haus mit lauten Gesprächen. Nachtruhe auch mit Ohropax ist kaum möglich. Dieses Problem wurde auch von anderen Besuchern schon beschrieben. Eine Änderung ist wohl nicht zu erwarten. Unerfreulicherweise wurde am Samstag früh ab 6.30h mit lauten Renovierungsarbeiten im Hotel begonnen. Damit hätte man auch etwas später beginnen können! Sorgen bereitet mir auch die Sicherheit bzgl. der Fluchtwege, da die Ausgangstür verschlossen ist und der Schlüssel nicht für jeden Mitarbeiter sofort verfügbar war.

2026-01-30 • via Nuitee
S
Susan • couple • nz
8
Pros:

Spacious room with daily cleaning service offered. Filling breakfasts. The location of the accommodation was close to Centro and Getsemani.

2026-01-24 • via Nuitee
A
Anne • solo_traveller • br
10
Ótima hospedagem
Pros:

Bem localizado, 15min na Cidade Murada, atendimento excelente, liberaram meu check in antes do previsto, hidromassagem limpa e hotel organizado.

2026-01-22 • via Nuitee
S
Silvia • couple • it
7
Pros:

Hotel molto carino con due meravigliose terrazze di cui una con jacuzzi. La camera molto comoda e accessoriata di tutto.

Cons:

Molto molto rumorosa nella nostra stanza sembrava dormissimo con le finestre aperte

2026-01-22 • via Nuitee
F
Frey Zarate • couple • co
8
2026-01-21 • via Nuitee
P
Prescilia • extended_group • fr
7
2026-01-19 • via Nuitee
A
Akane • couple • us
10
2026-01-17 • via Nuitee
A
Andrea • couple • it
6
Pros:

Posizione e cortesia dello staff. Colazione buona e varia

Cons:

Pulizia della camera. Stanza molto umida e senza finestre

2026-01-11 • via Nuitee
R
Raúl Diomedes • couple • co
8
Pros:

diseño

Cons:

falta mini bar

2026-01-10 • via Nuitee
A
annemieke • extended_group • nl
7
Een nacht verbleven
2026-01-07 • via Nuitee
J
Jhon • couple • co
10
Perfecto
Pros:

Excelente ubicación y atención al personal. Desayuno delicioso y todo muy limpio. Una azotea con vistas increíbles

2026-01-05 • via Nuitee
D
Debora • couple • it
9
Pros:

Bella struttura in stile coloniale. Abbiamo avuto un problema nella stanza assegnataci per la prima notte ma lo staff ha prontamente reagito cambiandocela. Colazione buona e con piatto di uova strapazzate fatte sul momento. Jacuzzi al terzo piano con una bellissima vista. Personale molto gentile.

Cons:

Accanto c'è una discoteca ed in generale il quartiere è rumoroso.
Pressione dell'acqua scarsa, forse perché al terzo piano. Niente di drammatico.

2026-01-05 • via Nuitee