Helea Lifestyle Beach Resort

Mooie locatie

Wir hatten einen insgesamt sehr schönen Aufenthalt in diesem Hotel. Die Anlage ist groß, gepflegt und sehr sauber. Besonders die Pools waren toll und das Meer direkt am Strand war wunderschön. Auch die Zimmer wurden täglich gründlich gereinigt, sodass man sich wirklich wohlfühlen konnte.

Das Personal war überwiegend sehr freundlich und hilfsbereit, nur an der Rezeption hatte man manchmal das Gefühl, dass man etwas von oben herab behandelt wird das war etwas schade.

Das Essen war grundsätzlich gut, allerdings fehlte uns etwas die Abwechslung. Die Auswahl war fast jeden Tag gleich, da könnte man auf jeden Fall noch etwas variieren.

Ein kleiner Minuspunkt war außerdem, dass uns am letzten Tag auf dem Balkon eine Kakerlake aus dem Abfluss „besucht“ hat. Zudem hört man in den Zimmern recht deutlich, wenn die Nachbarn ihre Türen schließen das war teilweise sehr laut.

Trotz dieser kleinen Mängel können wir das Hotel aber auf jeden Fall weiterempfehlen. Es ist wirklich ein schönes, sauberes und gut gepflegtes Haus, in dem man einen erholsamen Urlaub verbringen kann.

This is certainly not a 5 star hotel. 2/3 of the lifts were out of order on my last day. The queues for the buffet were horrendous and the food was always cold. Only for the Al la carte restaurants, you would want to leave the hotel.

Nous avons été surclassé dans une chambre située dans la partie Adult Only de l’hôtel « Ella » et nous n’avons pas regretté. Cette partie de l’hôtel est extrêmement calme avec des restaurants et services de haute qualité. L’hôtel n’était pas si vide que ça à en voir le nombre de personnes au petit déjeuner, mais il le semblait pourtant tout le reste de la journée pour notre plus grand plaisir.
Le personnel est au petit soin pour votre rendre votre séjour parfait et ce peu importe les services. La formule tout inclus vous donne accès à des restaurant « à la carte » là aussi de très bonne qualité.
La chambre était spacieuse et très propre avec une magnifique vue sur la piscine et la mer.
Nous n’hésiterions pas à revenir dans cet hôtel si nous sommes de nouveau de passage à Rhodes.

Immobilie stetig sanieren

Tolle Zimmer und super Essen, am Buffet wie auch in den Restaurants. Die Zimmer sind etwas hellhörig, Pool und Strand sehr toll. Mit Kindern super tolle Möglichkeiten

Great hotel and facilities. Highly recommend it. We had a great stay.

The service at all the bars could be a bit faster. It was lacking manpower during rush hour.

People reserving the best transats early before breakfast and not coming before 10-11 is annoying and unrespectful but not specific to this hotel unfortunately.

Zimmer prima, Personal sehr gut, das Hotel ist einfach zu groß, eher ein Kinderresort

Room size was great & balcony was a nice touch. Bathroom was a little on the smaller side. Breakfast and lunch options were good- we mainly ate out in old town in the evening as the buffet wasn't our scene. Buffet & pool did get particularly busy, seemed to be a lot of children.

Sehr schöne Anlage, für Kinder ein bisschen was geboten aber geht so...

Pools leider eiskalt aber wunderschöner swim up pool.

Hatten erst ein Zimmer direkt neben dem Restaurant wo es so gestunken hat, haben nach Beschwerde aber sofort ein neues bekommen.

Personal super nett, Zimmer war toll.

Alles im allem kann man machen, war ein super schöner Urlaub.

Lovely staff who offered great service. It was a well-kept resort and beach, with a fantastic selection of food and drinks. They had a great range of entertainment (something for everyone), and the bar areas were well ran and services. The spa area was really relaxing, with great amenities - we had great massages there! The a la carte restaurants were brilliant, and we also enjoyed our a la carte breakfast upgrade (it was a very peaceful way to start the day). We would definitely come back.

Amazing hotel! The staff were lovely and always happy to help. 5* treatment and beautiful facilities!

Pool, Restaurants, Wellness

War

Beautiful hotel and facilities but poor service - long queues, no pool service, room cleaning was late in the day (was often between 4-5pm), the corridors to the rooms were dark and damp smelling - lacked 5 star service imo. Very family friendly which it is advertised as and so many amazing facilities for children but definitely very busy due to the size of the hotel - would’ve preferred adult only in this instance

Schöne Anlage, schöne Zimmer, Balkon im Garten 2.OG mit Holzbalken keine Privatsphäre. Personal nett. Essen absolut keine Abwechslung jeden Tag das gleiche. Strand sehr schön, jedoch sind um 9:00 Uhr schon alle Plätze reserviert. Das gleiche gilt für den Poolbereich. Im Ganzen kann man sagen: mehr schein als sein.

The hotel was very modern, aesthetically pleasing and spacious.
Check in was nice and easy and the swim up pool room was great - just note if you don’t plan to go for the sea view option, your pool might be in the shade for most the day!

There were a LOT of small children and families, however there was the option to stay in the adult only hotel in the complex (but of course, more expensive!) It’s a shame there wasn’t a section in the main hotel for adults during the day time - the pool nearest to the beach would be perfect for this as there were beds in the pool etc, but instead was full of babies and young children.

We chose to sit on the beach throughout our visit as the main pool was VERY crowded. However getting sunbeds was no issue whatsoever.

The buffet was brilliant both at morning and dinner and the staff were great, especially Jane!
We booked the Italian and Latin America restaurant towards the end of the holiday to leave it on a high - these both were a massive disappointment and I would refuse to pay for the meals if I had been half board! The staff were rude, una

Lovely hotel but the reception staff were not friendly AT ALL. It’s the first impression & they were not one bit nice.

All the other staff were lovely, which made up for it.

Food was ok got repetitive.

spettacolare

I had a wonderful stay at this hotel and I was very satisfied with everything. The food was delicious with a wide variety of options to choose from each day. Our room was clean, and housekeeping did a great job, cleaning daily and keeping the minibar well-stocked.
The beach and pools were absolutely fantastic – perfect for relaxing and enjoying the sun.
I want to give a special thanks to Joanna from the Philippines, who served us many times at the restaurant. She was truly the kindest and most attentive person I've ever met. Her warm and friendly attitude made our dining experience even more enjoyable. Thank you, Joanna!
Highly recommended – I would definitely come back.