The Townhouse Chester

Hotels
9 (1590 reviews)
49-51 Lower Bridge Street , Chester , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean and well-kept
Helpful and friendly staff
Great location
Excellent breakfast
Cons:
Minor issues with room amenities
Some rooms may have lighting concerns

Categories

Cleanliness
9.21
Most reviews mention the hotel being clean and well-kept, creating a positive sentiment.
Service
9.18
Frequent mentions of helpful and welcoming staff contribute to a strong positive sentiment.
Location
9.22
The location received high praise across multiple reviews, enhancing the overall experience.
Room Quality
8.67
Most reviews indicate comfortable rooms, though some mentioned minor issues affecting perception.
Amenities
8.2
Amenities mentioned are satisfactory, but some reviews suggest improvements, like lighting.
Value for Money
9.16
General consensus indicates that the hotel offers great value for the price paid.
Food and Beverage
9.21
Numerous comments praise the breakfast quality, indicating satisfaction with food offerings.
Overall Experience
9.18
Overall, many guests express their intention to return, highlighting a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:54

Property Description

Prime Location
Situated within Chester's historic city walls, The Townhouse Hotel offers easy access to top attractions like Chester Cathedral and the picturesque river.

Modern Amenities
Enjoy a comfortable stay in our rooms equipped with flat-screen TVs, en suite showers, and complimentary toiletries.

Nearby Attractions
Explore Chester's landmarks, shops, and dining options just minutes away. Plus, don't miss out on racing events at Chester Racecourse or a fun day trip to Chester Zoo.

Book now for a memorable stay at The Townhouse Hotel in Chester!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1590 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
B
Baljit • couple • gb
10
Excellent defo coming back
Pros:

Friendly staff
Great location
Attentive and so chirpy

Cons:

Noise in morning but understand as main road

2026-06-05 • via Nuitee
M
Marina • solo_traveller • gb
9
One night stopover meeting up with family in chester
Pros:

Room size and location

Cons:

Nothing

2026-06-05 • via Nuitee
N
Nadia • couple • gb
10
2026-06-04 • via Nuitee
S
Stephen • couple • gb
8
2026-06-04 • via Nuitee
D
Denise • solo_traveller • gb
9
2026-06-03 • via Nuitee
L
Lauren • couple • gb
8
2026-06-03 • via Nuitee
L
LondonLockwood • Family • Loughton, Essex, England
10
Great Hotel.. Incredible value..
Pros:

Has a two night stay here booked through Travelzoo and have to say this Hotel is a gem.
1) Location.
Its right in the heart of everything Chester, The River Dee is a five minute walk..the racecourse maybe ten .. It has a hop on / hop off bus stop right across the road so you can see the whole city without having to walk more than 50 yards. Restaurants are everywhere so a short stroll for that.
2)
The rooms are a good size ..superb sleep quality. Nice bathroom with a decent shower. Tea and coffee making facilities too.
3)
They say that breakfast here is the best in Chester. Couldn't argue. Great continental selection with a first class hot selection.
4)
Staff . Excellent throughout and very eager to please and assist.
5)
Value for money.
For what we paid the Townhouse was a steal.
Would we return here ? In a flash.. Cannot wait for our next visit. Comes highly recommended. Enjoy !

2026-06-01 • via Tripadvisor
H
Holly • solo_traveller • gb
8
Pros:

Very friendly staff, great welcome. The room was clean and spacious, and the hotel is in a fantastic location. I forgot toothpaste, and I could buy some very cheap from the reception - great inclusion! All smart TV apps were available, great to watch YouTube, BBC IPlayer etc. on the room TV.

Cons:

A 'Do Not Disturb' sign would be great to have in the room. Also, shower takes a bit of time to warm up. Gave the water a minute or so to warm, but it didn't, so stepped in to the cool water thinking it wouldn't get hotter, but it got extremely hot!

2026-06-01 • via Nuitee
W
Walton • couple • gb
10
Ive been here many times always my go to when available
Pros:

Location

Cons:

Nothing really

2026-06-01 • via Nuitee
P
Philippe • solo_traveller • fr
8
Agréable
Pros:

Personnel très serviable chambre sympathique , très bien situé en centre ville

Cons:

Parking un peu loin

2026-06-01 • via Nuitee
K
Kieran • extended_group • gb
10
2026-05-31 • via Nuitee
I
Ian-Mckenzie • extended_group • gb
7
2026-05-31 • via Nuitee
D
dave • couple • gb
8
2026-05-31 • via Nuitee
M
michelle • solo_traveller • gb
10
Charming, simple , lovely staff
Pros:

Great location close to centre and Little Rodeo car park where you can park overnight . Rita on Reception was great , friendly and patient ( when my key stopped working and I'd been up and down 3 sets of stairs 😀 ). Felt safe, homely and welcoming.

Cons:

There were a lot of stairs to my room ( room 8) only really a problem with bags on a hot day and when key not working .

2026-05-31 • via Nuitee
M
MeganJ52 • solo_traveller • gb
8
2026-05-30 • via Nuitee
L
Liam • solo_traveller • gb
10
2026-05-30 • via Nuitee
G
Gillian • extended_group • gb
9
Staff were great, breakfast was great and bed was comfy
Pros:

Location was great

Cons:

Very small bathroom and sink

2026-05-30 • via Nuitee
L
Linnett • family_with_children • gb
2
Too hot, no sleep.
Pros:

Good location, comfy beds, lovely breakfast.

Cons:

Given a family room on the 5th floor, had one tiny window that was open, and a fan in the room but it was soo hot I did not sleep at all. No air conditioning in the room.

2026-05-30 • via Nuitee
K
Katie • solo_traveller • gb
9
Pros:

The staff were fantastic, especially the lady with the blonde hair who was working the breakfast. She is a credit to this hotel. The room was lovely and the beds were comfortable. The location was great too. Would definitely go again!

Cons:

No air conditioning but a fan was provided and also no fridge in the room. Other than that, fantastic

2026-05-30 • via Nuitee
K
Kelleytrevelyan • solo_traveller • gb
10
2026-05-29 • via Nuitee