The Townhouse Chester

Hotels
9 (1541 reviews)
49-51 Lower Bridge Street , Chester , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean and well-kept
Helpful and friendly staff
Great location
Excellent breakfast
Cons:
Minor issues with room amenities
Some rooms may have lighting concerns

Categories

Cleanliness
9.21
Most reviews mention the hotel being clean and well-kept, creating a positive sentiment.
Service
9.18
Frequent mentions of helpful and welcoming staff contribute to a strong positive sentiment.
Location
9.22
The location received high praise across multiple reviews, enhancing the overall experience.
Room Quality
8.67
Most reviews indicate comfortable rooms, though some mentioned minor issues affecting perception.
Amenities
8.2
Amenities mentioned are satisfactory, but some reviews suggest improvements, like lighting.
Value for Money
9.16
General consensus indicates that the hotel offers great value for the price paid.
Food and Beverage
9.21
Numerous comments praise the breakfast quality, indicating satisfaction with food offerings.
Overall Experience
9.18
Overall, many guests express their intention to return, highlighting a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:54

Property Description

Prime Location
Situated within Chester's historic city walls, The Townhouse Hotel offers easy access to top attractions like Chester Cathedral and the picturesque river.

Modern Amenities
Enjoy a comfortable stay in our rooms equipped with flat-screen TVs, en suite showers, and complimentary toiletries.

Nearby Attractions
Explore Chester's landmarks, shops, and dining options just minutes away. Plus, don't miss out on racing events at Chester Racecourse or a fun day trip to Chester Zoo.

Book now for a memorable stay at The Townhouse Hotel in Chester!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1541 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
D
Daniel • solo_traveller • ie
7
2026-05-16 • via Nuitee
R
Rodger • solo_traveller • au
10
Beautiful Chester
Pros:

Close to the city centre, we could walk everywhere and see all the sites of Chester, which was fantastic.

Cons:

All good

2026-05-15 • via Nuitee
I
Ian • solo_traveller • gb
10
Ideal
Pros:

Staff were very personable and a good laugh. Ideally located in centre. Great breakfast

Cons:

N/A

2026-05-14 • via Nuitee
P
paul • extended_group • gb
10
2026-05-14 • via Nuitee
N
Neil • solo_traveller • gb
9
Pros:

Lovely stay
Really friendly staff

Cons:

Small issue with window

2026-05-14 • via Nuitee
R
Ryan • extended_group • gb
10
Perfect location for the races
Pros:

The room was plenty big enough for 2 people offering a double and a single bed. The bathroom was a little on the small side though. Location for the races was perfect, about a 10min walk.
Breakfast was really good with plenty of options and quality ingredients.

2026-05-12 • via Nuitee
H
Heba • solo_traveller • kw
10
2026-05-12 • via Nuitee
T
Tony • couple • gb
8
Pros:

Location was wonderful , staff were really friendly and good

Cons:

A toilet and sink combination which didn’t suit my palette,

2026-05-11 • via Nuitee
M
Malcolm • couple • gb
6
Adequate
Pros:

Location very good, staff very friendly and helpful;

Cons:

No on site parking and decor and hotel generally dated. Shower quite small and sleep disturbed due to in room phone intermittently lighting up during the night.

2026-05-11 • via Nuitee
D
Deb • couple • gb
9
Great city centre location. Staff very friendly and helpful. Nice room
Pros:

Location. Staff

2026-05-10 • via Nuitee
D
Daniel • couple • gb
9
Great location and excellent breakfast
Pros:

Great location

Cons:

Lots of stairs if you are on the top floor

2026-05-08 • via Nuitee
K
Kelly • solo_traveller • gb
10
2026-05-06 • via Nuitee
C
Chris' • solo_traveller • gb
8
2026-05-05 • via Nuitee
C
Carrkg • solo_traveller • gb
10
2026-05-04 • via Nuitee
E
Eaton • family_with_children • gb
8
2026-05-02 • via Nuitee
T
thomas • couple • gb
6
For one night it was ok, the hosts were so friendly I didn’t want to complain
Pros:

Cleanliness,very friendly staff/owners
Breakfast was really good

Cons:

Bedroom quite tiny but ok for a night maybe two
No sound proofing in bedroom could hear telly in nex room as if it was in ours and the other bedroom could hear the snoring as if they were under our bed
Couldn’t have a shower the water was too hot even on the lower setting

2026-04-30 • via Nuitee
B
Brian • couple • gb
8
2026-04-30 • via Nuitee
T
Tracy • solo_traveller • gb
10
2026-04-28 • via Nuitee
V
Vicky • extended_group • gb
10
Great stay!
Pros:

Breakfast was great, good value. Staff were brilliant! Location, perfect 👌

2026-04-27 • via Nuitee
A
Alec • extended_group • gb
8
Great central location
Pros:

Amazing location

2026-04-26 • via Nuitee