The Townhouse Chester

Hotels
9 (1681 reviews)
49-51 Lower Bridge Street , Chester , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Clean and well-kept
Helpful and friendly staff
Great location
Excellent breakfast
Cons:
Minor issues with room amenities
Some rooms may have lighting concerns

Categories

Cleanliness
9.21
Most reviews mention the hotel being clean and well-kept, creating a positive sentiment.
Service
9.18
Frequent mentions of helpful and welcoming staff contribute to a strong positive sentiment.
Location
9.22
The location received high praise across multiple reviews, enhancing the overall experience.
Room Quality
8.67
Most reviews indicate comfortable rooms, though some mentioned minor issues affecting perception.
Amenities
8.2
Amenities mentioned are satisfactory, but some reviews suggest improvements, like lighting.
Value for Money
9.16
General consensus indicates that the hotel offers great value for the price paid.
Food and Beverage
9.21
Numerous comments praise the breakfast quality, indicating satisfaction with food offerings.
Overall Experience
9.18
Overall, many guests express their intention to return, highlighting a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:54

Property Description

Prime Location
Situated within Chester's historic city walls, The Townhouse Hotel offers easy access to top attractions like Chester Cathedral and the picturesque river.

Modern Amenities
Enjoy a comfortable stay in our rooms equipped with flat-screen TVs, en suite showers, and complimentary toiletries.

Nearby Attractions
Explore Chester's landmarks, shops, and dining options just minutes away. Plus, don't miss out on racing events at Chester Racecourse or a fun day trip to Chester Zoo.

Book now for a memorable stay at The Townhouse Hotel in Chester!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Guest Reviews

9
Based on 1681 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
F
Frances couple gb
9
A great find in a lovely historic city.
Pros:

We booked on the day after leaving unsatisfactory accommodation and the hotel happily accepted us complete with our dog. The location on the hill down to the river is good - note that there are steps up to the main front door, but presumably another entrance round the back. We understand that there is also a very small carpark. Our room was huge with a v large bed and a single bed. Tea and coffee with biscuits all provided. Window opened and there was a fan - there was a heatwave. Downstairs the lounge area was lovely, and there was further seating area on a patio and the 'secret garden'.#

Breakfast was good, a choice of cereals and pastries or a cooked meal complete with juice and hot drinks.

Cons:

Nothing much, we will happily stay again

2026-07-25 via Nuitee
M
Maureen extended_group gb
8
2026-07-25 via Nuitee
J
Julie couple gb
8
2026-07-24 via Nuitee
J
Jane solo_traveller gb
8
Pros:

Most things

Cons:

The pillows very uncomfortable.

2026-07-23 via Nuitee
C
Carole solo_traveller gb
10
Pros:

Great location very friendly staff.
Wil definitely return

Cons:

One night stay

2026-07-21 via Nuitee
T
TheWanderersUK Couples
10
Fabulous property
Pros:

We enjoyed our stay here. We were two couples. Great location, friendly staff, brilliant breakfast. Will return.

2026-07-20 via Tripadvisor
K
Kevin couple gb
9
Loved the location and cleanliness of this hotel.
Pros:

Great location, great facilities,

Cons:

one small negative is no parking 🅿️ at the Hotel. I did however find a great parking spot around the back of the hotel.
Overnight parking cash only.👍🏻

2026-07-20 via Nuitee
J
Judith couple gb
9
Excellent place to stay, will definitely revisit for a third time.
Pros:

We loved the locality, just a few steps away from the centre of town, also only a short walk to the canal. The rooms are clean and beds are comfortable. The pillows are not so comfortable so I would maybe consider taking my own at our next visit. Staff are very helpful. Breakfast is delicious and a great choice of menu. We stayed last year and will most definitely stay here again.

Cons:

There is nothing much we disliked. We stayed this year at the front of the property, which because of the World Cup meant late night revellers and it was a little noisy through the night. Last year we faced the back of the building and it was quieter. Everything about the building and the hotel itself was perfect.

2026-07-20 via Nuitee
F
Françoise solo_traveller fr
10
2026-07-19 via Nuitee
S
Simon couple gb
9
We came away to "escape" every day life for 24hours. A lovely day was had.
Pros:

Amazing as ever. Breakfast was fantastic. Location is great. Chester is great.

Cons:

If I could pick a fault, the room (No 8) was on the very small size, and I don't cope well with all the Stairs. However having stayed a few times I was aware of this and never stops us returning.

2026-07-18 via Nuitee
A
Adele couple gb
8
Great location, lovely hotel
Pros:

Lovely room, clean and spacious

Cons:

Nothing

2026-07-18 via Nuitee
D
Dara solo_traveller us
10
A great place to stay in Chester!
Pros:

The rooms were large and comfortable in this very well maintained hotel that dates back to the 1600’s (it was someone’s house back then). Our suitcases were carried up the stairs to our rooms on an upper floor, for which we were very grateful. After that, it wasn’t a problem to climb up and down the stairs during our visit. We were within easy walking distance to explore the fascinating town of Chester. The young man at the front desk gave us a good recommendation for a nearby restaurant when we first arrived, and after that we had no problems finding great places to eat, including the breakfast at the hotel. I wish we could find such charming rooms at every hotel in the world where we visit!

Cons:

The only thing that was inconvenient was something we noticed at every hotel where we stayed in England, that there is no grounded plug in the bathroom for hairdryers. It must be a law not to have them! But it was a minor inconvenience.

2026-07-16 via Nuitee
A
Amy extended_group gb
8
2026-07-16 via Nuitee
M
mandy solo_traveller gb
10
2026-07-16 via Nuitee
P
Paul couple gb
8
2026-07-15 via Nuitee
D
davidsH2244MS Family
10
Well recommended...
Pros:

Tremendous, good value, staff were excellent, breakfast was excellent, location for city centre and around was excellent.... would highly recommend...

2026-07-13 via Tripadvisor
M
Mark extended_group gb
10
2026-07-13 via Nuitee
W
Will extended_group gb
9
Perfect for our plans
Pros:

Location was perfect, cleanly and friendly staff

Cons:

Nothing to note, only that the rooms we were in you could hear everyone walking above. Guess that’s just the property being an old building

2026-07-13 via Nuitee
D
David solo_traveller gb
9
Lovely, cosy and quiet. I would defo stop again
Pros:

Very nice building, lovely room. Great location

Cons:

The USB wasn’t working on the socket in my room and the shower didn’t get warm in the morning

2026-07-13 via Nuitee
H
Hannah couple au
5
Good location but wouldn’t return overpriced for what you get.
Pros:

Room was on the very top floor so the loft. The heat was completly unbearable. It had a tiny window and that was it.

Cons:

The room was too hot. It also had a funny smell in there too and it wasn’t very clean either.

2026-07-11 via Nuitee