The Townhouse Chester

Hotels
9 (1445 reviews)
49-51 Lower Bridge Street , Chester , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean and well-kept
Helpful and friendly staff
Great location
Excellent breakfast
Cons:
Minor issues with room amenities
Some rooms may have lighting concerns

Categories

Cleanliness
9.21
Most reviews mention the hotel being clean and well-kept, creating a positive sentiment.
Service
9.18
Frequent mentions of helpful and welcoming staff contribute to a strong positive sentiment.
Location
9.22
The location received high praise across multiple reviews, enhancing the overall experience.
Room Quality
8.67
Most reviews indicate comfortable rooms, though some mentioned minor issues affecting perception.
Amenities
8.2
Amenities mentioned are satisfactory, but some reviews suggest improvements, like lighting.
Value for Money
9.16
General consensus indicates that the hotel offers great value for the price paid.
Food and Beverage
9.21
Numerous comments praise the breakfast quality, indicating satisfaction with food offerings.
Overall Experience
9.18
Overall, many guests express their intention to return, highlighting a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:54

Property Description

Prime Location
Situated within Chester's historic city walls, The Townhouse Hotel offers easy access to top attractions like Chester Cathedral and the picturesque river.

Modern Amenities
Enjoy a comfortable stay in our rooms equipped with flat-screen TVs, en suite showers, and complimentary toiletries.

Nearby Attractions
Explore Chester's landmarks, shops, and dining options just minutes away. Plus, don't miss out on racing events at Chester Racecourse or a fun day trip to Chester Zoo.

Book now for a memorable stay at The Townhouse Hotel in Chester!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1445 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
T
Towers • couple • gb
3
Wouldn’t stay again
Pros:

Location was good

Cons:

The hotel in general was cold our room especially

2026-02-15 • via Nuitee
A
allan • couple • gb
10
Pros:

Clean, tidy room. Bed was very comfortable and the Shower spotless

Cons:

Nothing really. Room was hot but just open a window.

2026-02-14 • via Nuitee
D
David • couple • gb
9
2026-02-13 • via Nuitee
D
david • couple • gb
8
Fantastic
Pros:

Very comfy great location

Cons:

Couldn’t have shower as was boiling hot
Couldn’t turn heat down

2026-02-12 • via Nuitee
A
Adrian • couple • gb
10
Pros:

Amazing hotel staff couldn't be more helpful very friendly breakfast was fantastic

Cons:

Everything was perfect shame parking was a walk away

2026-02-12 • via Nuitee
M
Martin • couple • gb
9
Pros:

Friendly staff, comfortable room and great breakfast.

2026-02-12 • via Nuitee
D
Dencio • couple • gb
3
2026-02-11 • via Nuitee
C
Cherylee Lloyd • couple • gb
10
Great Hotel! Will book again!
Pros:

Great location! Great breakfast! Friendly staff! Will be returning when I next visit Chester.

2026-02-11 • via Nuitee
K
Karen • couple • gb
10
Perfect Chester break in this gem of a hotel!
Pros:

This hotel is a gem in Chester with the friendliest staff, modern and clean rooms and lovely breakfast. Excellent value for money and great location too. Special shoutout to Maxine - nothing was too much trouble!

Cons:

We really couldn’t say a bad word about The Townhouse!

2026-02-08 • via Nuitee
J
Jayne • extended_group • gb
9
Modern, clean and super friendly staff.
Pros:

Everything was great

Cons:

N/a

2026-02-08 • via Nuitee
J
Jason • couple • gb
9
Pros:

Excellent value for money, great location (as long as you are ok you some street noise at night). Good breakfast

Cons:

It’s an old building so Single glazing on main road means you can hear late night revelry and traffic. Also you need to be on with stairs (no lifts)

2026-01-31 • via Nuitee
M
morgan • couple • gb
10
2026-01-31 • via Nuitee
S
Stephen • couple • gb
10
Top Trip To Chester
Pros:

Everything 🤩

Cons:

N/A

2026-01-27 • via Nuitee
J
j • couple • gb
9
Excellent stay
Pros:

The location was excellent, all staff were extremely friendly and we even checked in early.

I pre warmed the hotel about being GF and dairy free and my breakfast was lovely. Thank you so much for that.

2026-01-25 • via Nuitee
S
Stephen • couple • gb
10
Excellent
Pros:

Perfect Location , and great facilities and breakfasts

Cons:

Great rooms

2026-01-25 • via Nuitee
M
Megan • couple • gb
8
Lovely little place in a fantastic location. Highly reccomend!
Pros:

Excellent location

Cons:

Small room but did the job for a nights stay

2026-01-25 • via Nuitee
J
James • extended_group • gb
9
Will return
Pros:

Excellent central location, quiet, very clean, great value for money. Recommended.

2026-01-25 • via Nuitee
D
Duane • couple • gb
8
Great stay
Pros:

Spacious Room, Comfy Bed, Great Facilities

Cons:

Not enough light, had to move bedside table with light on it to get close to the mirror. Socket below mirror didn't fit moulded plugs for to bad cut on skirting

2026-01-22 • via Nuitee
E
Edward • extended_group • gb
10
2026-01-21 • via Nuitee
C
Claire • family_with_children • gb
10
Fabulous stay, very clean, beautiful decor, exceptional service and a wonderful breakfast!
2026-01-20 • via Nuitee