The Townhouse Chester

Hotels
9 (1746 reviews)
49-51 Lower Bridge Street , Chester , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Clean and well-kept
Helpful and friendly staff
Great location
Excellent breakfast
Cons:
Minor issues with room amenities
Some rooms may have lighting concerns

Categories

Cleanliness
9.21
Most reviews mention the hotel being clean and well-kept, creating a positive sentiment.
Service
9.18
Frequent mentions of helpful and welcoming staff contribute to a strong positive sentiment.
Location
9.22
The location received high praise across multiple reviews, enhancing the overall experience.
Room Quality
8.67
Most reviews indicate comfortable rooms, though some mentioned minor issues affecting perception.
Amenities
8.2
Amenities mentioned are satisfactory, but some reviews suggest improvements, like lighting.
Value for Money
9.16
General consensus indicates that the hotel offers great value for the price paid.
Food and Beverage
9.21
Numerous comments praise the breakfast quality, indicating satisfaction with food offerings.
Overall Experience
9.18
Overall, many guests express their intention to return, highlighting a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:54

Property Description

Prime Location
Situated within Chester's historic city walls, The Townhouse Hotel offers easy access to top attractions like Chester Cathedral and the picturesque river.

Modern Amenities
Enjoy a comfortable stay in our rooms equipped with flat-screen TVs, en suite showers, and complimentary toiletries.

Nearby Attractions
Explore Chester's landmarks, shops, and dining options just minutes away. Plus, don't miss out on racing events at Chester Racecourse or a fun day trip to Chester Zoo.

Book now for a memorable stay at The Townhouse Hotel in Chester!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Guest Reviews

9
Based on 1746 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
D
Dolgoviene • solo_traveller • gb
10
2026-09-19 • via Nuitee
K
Kelly • couple • gb
8
2026-09-19 • via Nuitee
C
celine • solo_traveller • au
2
2026-09-18 • via Nuitee
M
Martyn • couple • gb
8
2026-09-16 • via Nuitee
M
maria • solo_traveller • gb
9
Pros:

Helpful and friendly staff enjoyed our stay would stay there again

2026-09-15 • via Nuitee
J
Jonathan • solo_traveller • gb
9
Excellent hotel but No Parking!
Pros:

Fantastic location. Modern rooms. Staff all excellent and very friendly. (Even the grumpy chap on the night wouldn't put us off returning - A misunderstanding on the evening when the external door wouldn't work with our card or codes provided)

Cons:

All great. Worth noting that parking ISNT provided so unsure why your booking website states it does. This was another cost onto of the hotel and a 3 minute walk

2026-09-15 • via Nuitee
S
Shiptons • solo_traveller • gb
9
Reasonable price for room.Dont buy breakfast.
Pros:

Lovely clean.

Cons:

Was told we could get a 50% for car park down the road, asked for it ths following morning and was told by different staff they didnt do them any more cost us £20 for parking..
Bed was very hard.
Breakfast wasnt very good. Especially for £24 ..Sausage tasteless, bacon a bit undercooked, scrambled egg undercooked and full of seasoning. Not a nice taste..

2026-09-13 • via Nuitee
A
Ann • solo_traveller • gb
10
Definitely recommend
Pros:

Great location for centre and races. Staff lovely. Just can’t fault it.

Cons:

Nothing

2026-09-13 • via Nuitee
D
Deborah • couple • gb
8
Great accommodation in Chester city centre
Pros:

Location
Friendly & helpful staff
Large comfortable bed

Cons:

It was quite noisy because of its location but that can’t be helped

2026-09-12 • via Nuitee
A
Alastair • solo_traveller • gb
10
2026-09-11 • via Nuitee
G
Gillian • extended_group • gb
9
Great location and lovely staff
Pros:

Excellent location and friendly staff
Lovely bar area with pool table and games

Cons:

Very steep stairs

2026-09-11 • via Nuitee
N
Natasha • extended_group • gb
8
Great place for a night out with friends!
Pros:

Spacious room and bathroom. The breakfast was delicious. Friendly staff. Great location. Good value. would stay again.

Cons:

It was fine for us but there is no parking. Otherwise all good!

2026-09-10 • via Nuitee
T
Tom • solo_traveller • gb
10
Pros:

The location in the centre was great, easy to find your way around Chester. The staff were very helpful and friendly, especially Paul and Lucas who were on reception while we were there.

2026-09-10 • via Nuitee
W
Wendy • couple • nz
9
Lovely old and renovated house in perfect location with a very good breakfast, what's not to like?
Pros:

We enjoyed our stay very much, an easy stroll along the river from our car park, a beautiful old house in one of Chester's lovely streets, a spacious room with comfy beds and a very good breakfast with friendly staff, thanks a lot!

2026-09-08 • via Nuitee
R
Roberts • extended_group • gb
7
2026-09-07 • via Nuitee
I
Ian • couple • gb
9
Great compact boutique hotel in Chester city centre.
Pros:

Location in the centre of Chester was perfect. Compact accommodation but fine for short stays. Very nice staff and great breakfast.

Cons:

No car parking facilities which for a city centre is understandably, but 24 hr parking in nearby multi-story car park at £16 was a tad steep!

2026-09-07 • via Nuitee
T
tracy • couple • gb
8
Lovely night away, would definitely stay here again 😘
Pros:

Central location, lovely breakfast. Comfy bed, lovely staff.

Cons:

Nice room but a bit sparse.

2026-09-07 • via Nuitee
M
Michelle • couple • gb
9
2026-09-07 • via Nuitee
A
Alan Maplethorpe • solo_traveller • gb
7
2026-09-06 • via Nuitee
M
Mr Spike • solo_traveller • gb
9
Pros:

Fantastic

Cons:

No faults

2026-09-06 • via Nuitee