The Townhouse Chester

Hotels
9 (1478 reviews)
49-51 Lower Bridge Street , Chester , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean and well-kept
Helpful and friendly staff
Great location
Excellent breakfast
Cons:
Minor issues with room amenities
Some rooms may have lighting concerns

Categories

Cleanliness
9.21
Most reviews mention the hotel being clean and well-kept, creating a positive sentiment.
Service
9.18
Frequent mentions of helpful and welcoming staff contribute to a strong positive sentiment.
Location
9.22
The location received high praise across multiple reviews, enhancing the overall experience.
Room Quality
8.67
Most reviews indicate comfortable rooms, though some mentioned minor issues affecting perception.
Amenities
8.2
Amenities mentioned are satisfactory, but some reviews suggest improvements, like lighting.
Value for Money
9.16
General consensus indicates that the hotel offers great value for the price paid.
Food and Beverage
9.21
Numerous comments praise the breakfast quality, indicating satisfaction with food offerings.
Overall Experience
9.18
Overall, many guests express their intention to return, highlighting a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:54

Property Description

Prime Location
Situated within Chester's historic city walls, The Townhouse Hotel offers easy access to top attractions like Chester Cathedral and the picturesque river.

Modern Amenities
Enjoy a comfortable stay in our rooms equipped with flat-screen TVs, en suite showers, and complimentary toiletries.

Nearby Attractions
Explore Chester's landmarks, shops, and dining options just minutes away. Plus, don't miss out on racing events at Chester Racecourse or a fun day trip to Chester Zoo.

Book now for a memorable stay at The Townhouse Hotel in Chester!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1478 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
C
Chris • couple • gb
10
Pros:

Great

2026-03-28 • via Nuitee
F
Frank • couple • gb
6
We had a nice stay, good location, good breakfast and friendly staff
Pros:

The breakfast was very good, a good selection of pastries and fruit, and a good choice of hot food.
Location was within easy walking of Chester town center

Cons:

Bathroom was a little on the small side

2026-03-27 • via Nuitee
B
Brian • couple • gb
9
2026-03-26 • via Nuitee
C
Chris • couple • gb
10
2026-03-26 • via Nuitee
G
Geraint Wyn • couple • gb
8
Very good.
Pros:

Nice hotel, well maintained, clean, comfortable and convenient. Excellent breakfast.

Cons:

Bedroom could have done with a second chair

2026-03-25 • via Nuitee
C
Celia • solo_traveller • gb
8
Good for a short stay
Pros:

Great location, very clean , comfy bed

Cons:

Room ( at back of hotel) was a bit dark

2026-03-23 • via Nuitee
C
Carole • couple • gb
8
2026-03-23 • via Nuitee
E
Edward • solo_traveller • gb
10
Pros:

Excellent

2026-03-22 • via Nuitee
W
Wacko 20 • couple • gb
5
Pros:

The location

Cons:

The shower scalded my foot .Informed them nothing was done .Window wouldn't close and heating not great /freezing because walked in to room and it was so cold .

2026-03-18 • via Nuitee
M
Mike • couple • gb
10
2026-03-16 • via Nuitee
C
Connor • couple • gb
10
2026-03-15 • via Nuitee
B
Bob • couple • gb
10
Excellent
Pros:

Great location, Professional Staff.
Spotless

Cons:

Nothing

2026-03-14 • via Nuitee
I
Iuliia • couple • gb
10
2026-03-14 • via Nuitee
C
Clare • extended_group • gb
10
Comfortable and enjoyable!
Pros:

Its location was great and a short walk to the nearby car park was fine. Our room was on the top floor and prior reviews talked about the steep stairs but I am not the fittest person and found them ok. It was a bonus being on the top floor as we didn’t have any noise from anyone above us. We were at the back of the hotel and had a peaceful night despite it being a Saturday. We arrived early and our rooms were ready and we were able to check in early, which was perfect, thank you. The staff were very friendly and knowledgeable about the area. Thanks for a lovely stay. Wouldn’t hesitate staying again and would recommend if stairs and a walk to the parking isn’t an issue for you.

Cons:

No parking but already knew this wasn’t available so realised we would have to park off site.

2026-03-13 • via Nuitee
W
Ward • extended_group • gb
10
Excellent
Pros:

It is in the centre of Chester and really close by to all shopping/sites/restaurant’s!
The rooms are exceptional and well maintained, the staff are wonderful and there to help for any needs!
Everything was great!

Cons:

As it is based in a townhouse, there is no lifts available to the higher rooms so it can be a bit of a hike up the stairs🤣 however this is a minor minor complaint but something to be aware of for those with limited mobility!

2026-03-13 • via Nuitee
M
Mike • couple • gb
10
2026-03-13 • via Nuitee
R
Rosemary • solo_traveller • gb
9
Pros:

Excellent staff. Clean and comfortable.

2026-03-13 • via Nuitee
J
James • solo_traveller • gb
7
2026-03-13 • via Nuitee
T
Tony • couple • gb
10
Perfect location
Pros:

Lovely period building

Cons:

All good

2026-03-13 • via Nuitee
A
amanda • couple • gb
7
Pros:

Bedding and towels lovely. Great central location. Comfortable beds.

Cons:

Tiny bathroom.

2026-03-11 • via Nuitee