The Townhouse Chester

Hotels
9 (1445 reviews)
49-51 Lower Bridge Street , Chester , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean and well-kept
Helpful and friendly staff
Great location
Excellent breakfast
Cons:
Minor issues with room amenities
Some rooms may have lighting concerns

Categories

Cleanliness
9.21
Most reviews mention the hotel being clean and well-kept, creating a positive sentiment.
Service
9.18
Frequent mentions of helpful and welcoming staff contribute to a strong positive sentiment.
Location
9.22
The location received high praise across multiple reviews, enhancing the overall experience.
Room Quality
8.67
Most reviews indicate comfortable rooms, though some mentioned minor issues affecting perception.
Amenities
8.2
Amenities mentioned are satisfactory, but some reviews suggest improvements, like lighting.
Value for Money
9.16
General consensus indicates that the hotel offers great value for the price paid.
Food and Beverage
9.21
Numerous comments praise the breakfast quality, indicating satisfaction with food offerings.
Overall Experience
9.18
Overall, many guests express their intention to return, highlighting a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:54

Property Description

Prime Location
Situated within Chester's historic city walls, The Townhouse Hotel offers easy access to top attractions like Chester Cathedral and the picturesque river.

Modern Amenities
Enjoy a comfortable stay in our rooms equipped with flat-screen TVs, en suite showers, and complimentary toiletries.

Nearby Attractions
Explore Chester's landmarks, shops, and dining options just minutes away. Plus, don't miss out on racing events at Chester Racecourse or a fun day trip to Chester Zoo.

Book now for a memorable stay at The Townhouse Hotel in Chester!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1445 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
S
Shirley • couple • gb
10
Everything you need wrapped up in a most beautiful period property! 🌟
Pros:

Everything. We cannot fault it at all! Wonderful old building, immaculately decorated, fabulous location, engaging and welcoming owners, tasty, full cooked English breakfast. Was perfect for a getaway which we desperately needed! Definitely want to return. Thank you dear proprietors. Dave & Shirl 👍

Cons:

Nothing.

2026-03-07 • via Nuitee
J
James • couple • gb
8
Very enjoyable stay
Pros:

Great location, super comfy bed, excellent staff, breakfast was superb

Cons:

Water pressure on shower very low

2026-03-06 • via Nuitee
P
Pauline • solo_traveller • gb
9
need more cheap offers with cereal for breakfast
Pros:

clean room good bed nice biscuits

Cons:

biscuits border very nice

2026-03-03 • via Nuitee
D
Daniel • couple • gb
10
Fantastic breakfast
Pros:

Staff amazing, amazing breakfast

Cons:

Everything was wonderful

2026-03-03 • via Nuitee
T
Tim • couple • gb
9
Well worth it.
Pros:

Location

Cons:

Nowt

2026-03-03 • via Nuitee
M
Mcewen • couple • ca
10
Pros:

Location, friendly and helpful staff, very clean, good breakfast

Cons:

The single bed was very small :-(

2026-03-03 • via Nuitee
J
Jenna • extended_group • gb
10
2026-03-02 • via Nuitee
D
Deborah • extended_group • gb
9
Pros:

Great location with friendly, helpful staff. Lovely breakfast.

Cons:

The bathroom was very small.

2026-03-01 • via Nuitee
D
david • couple • gb
9
Our 5th Visit, good as ever!
Pros:

Good Location, comfortable room & friendly staff.

2026-02-27 • via Nuitee
K
Karen • couple • gb
9
2026-02-25 • via Nuitee
T
Tracey • extended_group • gb
9
Overall would definitely stay here again.
Pros:

Great location. Lovely size room, clean and lovely toiletries in bathroom. Great breakfast.

2026-02-25 • via Nuitee
I
Iwan • couple • gb
10
2026-02-24 • via Nuitee
C
CHRISTINE • couple • gb
10
Pros:

Everything. The owner was lovely she made us feel so welcome. Paul (I think his name was, he told us to refer to him as the "Bald one). 😁 was also lovely and friendly.
The Townhouse Hotel is one of the best hotels I have stayed in. If you are looking for somewhere to stay in Chester, than this is the perfect place to stay

Cons:

Nothing

2026-02-24 • via Nuitee
N
Nicky • extended_group • gb
9
Fab
Pros:

Old features and location

Cons:

No lift but that’s due to the age of property and it would spoil the look of the building x

2026-02-24 • via Nuitee
J
Jonathan • family_with_children • gb
7
Brilliant location, friendly staffs
Pros:

Location, pool table and nice reception area for drinks and chill

Cons:

A bit pricey; ceiling slanted in the family room; and narrow stairs to room makes it difficult for large luggages

2026-02-23 • via Nuitee
J
Joseph • couple • gb
3
Poor stay, bad facilities and no where near worth the money - the hotel seems famous for its summer garden but better of
Pros:

The bed was comfy and it was close to the centre of town

Cons:

The bathroom was tiny, sink was so small that you couldn’t even wash your face. It’s like a caravan bathroom and not suitable for a hotel. The floors were creaky and people woke us up in the rock next door. There was stains on the bed sheets and even though promised 50% off parking in 2 locations they said 1 when I got there (after parking at the other location) and then to make it worse when I moved the car the “discount” ticket they gave me did not even work! And I paid the full price for parking anyway, poor organisation for a hotel that charges £280 for 2 nights 😅 the stairs are also a joke, so many to get to your room and it’s like a maze to get up there. The wardrobe is like a piece of wood with an ikea mirror next to it, comparing to other hotels in the area it’s super low quality.

2026-02-23 • via Nuitee
C
Carol • couple • gb
8
Weekend in Chester
Pros:

Comfortable bed, good breakfast, sleeping mat and food bowls for dog in the room

2026-02-22 • via Nuitee
T
Towers • couple • gb
3
Wouldn’t stay again
Pros:

Location was good

Cons:

The hotel in general was cold our room especially

2026-02-15 • via Nuitee
A
allan • couple • gb
10
Pros:

Clean, tidy room. Bed was very comfortable and the Shower spotless

Cons:

Nothing really. Room was hot but just open a window.

2026-02-14 • via Nuitee
D
David • couple • gb
9
2026-02-13 • via Nuitee