Turnau City Aparthotel

Hotels
8.3 (8433 reviews)
Szlak 50-77 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Clean facilities
Good communication with host
Cons:
Poor room quality
Limited amenities
Food quality issues

Categories

Cleanliness
8.05
Several reviews mentioned cleanliness positively, but complaints about poor cleaning standards in some instances indicate it could be better.
Service
9.55
Quick and efficient communication with the host mentioned, and standard services expected for this hotel tier.
Location
9.55
Consistently praised for its convenience to local attractions and transport links.
Room Quality
7.55
Issues noted with bed comfort and unexpected conditions in rooms, affecting overall satisfaction.
Amenities
8.05
Mixed feedback; some useful amenities provided, but reviews indicated a lack of necessary kitchen equipment.
Value for Money
7.55
Critiques on price versus quality received highlight a perception of poor value.
Food and Beverage
7.05
Common complaints about the dining experience and food quality, indicating room for improvement.
Overall Experience
9.05
Overall guest experience was generally positive despite individual issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:08

Property Description

Luxurious Apartments in Kraków’s Centre
Experience elegance and convenience at Turnau- Angel City Aparthotel, situated just 8 minutes' walk from the Main Railway Station. Indulge in the comfort of fully equipped kitchenettes and complimentary internet access during your stay.

Modern Kitchenettes for Your Comfort
Each apartment at Turnau- Angel City Aparthotel features a modern kitchenette complete with a refrigerator, cooker, microwave, and all essential dishes and utensils. Enjoy the flexibility to prepare your meals just the way you like them.

Prime Location for Exploring
Ideally located a short 10 minutes' walk from Kraków’s Main Market Square, with the Galeria Krakowska Shopping Centre just a stone's throw away. Additionally, a delightful breakfast spot is a mere 2-minute walk from the hotel.

Book your stay at Turnau- Angel City Aparthotel now to elevate your Kraków experience!

Important information:

Check-in at this property is self-administered using the access codes you will receive on arrival day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for 50 zł per person per stay when using an available cot.
    Children up to and including 5 years old stay for 20 zł per person per night when using an existing bed.
    People 5 years old and over stay for 60 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 8433 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 7.05
Overall Experience: 9.05
Албена • solo_traveller • bg
7
Pros:

Единственото неоспоримо предимство на този апартамент е местоположението. В нов комплекс на минути от жп гарата и пешеходно разстояние към историческия център.

Cons:

Платихме за ранно настаняване, а получихме код за достъп 30 мин преди официалния час. Хигиената в апартамента не беше на особено високо ниво. Целият диван беше в петна. Имаше петна и по чаршафите в спалнята. Чашите за кафе не бяха измити добре и имаше остатъци по дъното. Матракът в стаята наподобяваше водно легло и на всяко обръщане почти падаш от него. Възглавниците не бяха удобни. Независимо, че има тераса пушенето е забранено, което е хубаво да се спомене

2026-06-20 • via Nuitee
K
Konrad • solo_traveller • pl
10
2026-06-20 • via Nuitee
M
Marjo Susanna • solo_traveller • fi
7
Pros:

Varsinaista vastaanottoa ei ollut, mutta viesteihin vastattiin hyvin.
Erittäin hyvä sijainti julkisilla kaupunkiliikumiseen ja junalla lentoasemalle liikkumiseen. Suuri kauppakeskus lähellä ja pieniä elintarvikekauppoja hotellin ympäristössä. Kylpyhuone ok. Keittiönvarustelu vaikutti ihan hyvälle, itse emme varsinaisesti tehneet ruokaa.

Cons:

Tiedot huoneistosta ja saapumisesta tuli puolisen tuntia ennen virallista huoneiston saamisaikaa. Jos olisi halunnut huoneston jo aiemmin, niin siitä olisi veloitettu noin 12,50€/h. Vietimme parituntisen odotteluajan läheisessä kauppakeskuksessa syöden ja kahvitellen. Saapuessa oli vaikeuksia löytää oman huoneiston rappu. Hämäävästi hotellissa on eri osoitteet sen mukaan, millä kadulla huoneiston rappu on, koska huoneistohotellikompleksi sijaitee useammalla kadulla. Lisäksi sekoitti se, että varaus oli Turnau City Aparthotelliin, mutta ulko-ovessa luki Angel City Apartments. Siivous vain kolmen päivän välein. Olisi tosin onnistunut päivää aiemmin pyytäessä, kun kysyttiin pyyhkeiden vaihtoa. Sänky todella epämukava ja liian joustava patja, tyynyt muhkurauset. Tv pieni. Ei esim ulkovaatteille vaatenaulakkoa. Säilytystilaa oli, mutta tarpeetonta.
Aamiainen oli samassa rakennuksessa sijaitsevassa Krowa na szlaku- ravintolassa. Viidestä annoksesta sai valita aamiaisen, lisäksi sämpylää,kahvia,teetä ja mehua. Annokset olivat amerikkalaisia tai englantilaisia annoksia ja liian tuhteja suomalaiseen makuun varsinkin viitenä aamuna... Info aamiaisesta oli huono emmekä olisi sitä ottaneet, jos olisimme tienneet konseptin.

2026-06-20 • via Nuitee
L
Lazar • couple • il
10
2026-06-19 • via Nuitee
O
Olga • solo_traveller • lv
7
2026-06-19 • via Nuitee
B
Bartłomiej • solo_traveller • pl
4
Cons:

Straszny smród z odpływu z łazience - tragedia

2026-06-19 • via Nuitee
C
Cezariusz • solo_traveller • pl
9
2026-06-19 • via Nuitee
K
Krystyna Mankiewicz • solo_traveller • pl
8
2026-06-19 • via Nuitee
I
izabela • solo_traveller • pl
10
Pros:

Świetna lokalizacja blisko dworca, wygodne zameldowanie. Jest balkon, klimatyzacja i wszystko co potrzebne na krótki pobyt

2026-06-19 • via Nuitee
Z
Zelenska • solo_traveller • it
9
2026-06-19 • via Nuitee
V
Vaidas Valeckas • solo_traveller • lt
10
Pros:

Viskas puikiai

2026-06-19 • via Nuitee
R
Radoslaw • solo_traveller • fr
9
2026-06-19 • via Nuitee
A
Aleksandra • solo_traveller • pl
8
2026-06-19 • via Nuitee
V
Viktoras Jonas • solo_traveller • lt
10
Puiki vieta
Pros:

Švara, tvarka

Cons:

Lovos čiužinys nepatogus, svetainėje neatsidarė langas (draudžiantis atidaryti langą skelbimas), nors buvo karšta miegoti

2026-06-19 • via Nuitee
P
Polina • couple • ua
10
Highly recommend!
Pros:

It’s freshly new, in a perfect location, I find the price vs quality as excellent :)

Cons:

It seems to be new so i would recommend you to sleep in and try to find the small inconveniences
- the curtains are not that close to window so it is still bright even at night
- i would add some bedside light
- there is no sockets next to the bed :(

2026-06-19 • via Nuitee
R
rafał • couple • pl
8
2026-06-18 • via Nuitee
G
Grazyna • couple • de
2
Cons:

Zimmer waren dreckig, Zimmer nicht geputzt, Handtücher wurden kein einziges Mal gewechselt

2026-06-18 • via Nuitee
M
Mateusz • extended_group • pl
4
Pros:

Lokalizacja

Cons:

Temperatura, brak zasłon

2026-06-18 • via Nuitee
A
Adam • solo_traveller • pl
7
Pros:

Lokalizacja

Cons:

Obiekt wysłużony

2026-06-18 • via Nuitee
I
Izabela • solo_traveller • pl
10
Bardzo fajne apartamenty
Pros:

Apartament czysty, przestronny, wygodny i bardzo dobrze wyposażony. Świetne położenie, blisko stacji, przystanków komunikacji miejskiej czy sklepów. Wygodny i bardzo jasno przekazany sposób meldowania, wymeldowania i usług dodatkowych (parking, śniadania). Śniadania w pobliskiej restauracji - bardzo smaczne.

2026-06-18 • via Nuitee