Turnau City Aparthotel

Hotels
8.3 (8348 reviews)
Szlak 50-77 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Clean facilities
Good communication with host
Cons:
Poor room quality
Limited amenities
Food quality issues

Categories

Cleanliness
8.05
Several reviews mentioned cleanliness positively, but complaints about poor cleaning standards in some instances indicate it could be better.
Service
9.55
Quick and efficient communication with the host mentioned, and standard services expected for this hotel tier.
Location
9.55
Consistently praised for its convenience to local attractions and transport links.
Room Quality
7.55
Issues noted with bed comfort and unexpected conditions in rooms, affecting overall satisfaction.
Amenities
8.05
Mixed feedback; some useful amenities provided, but reviews indicated a lack of necessary kitchen equipment.
Value for Money
7.55
Critiques on price versus quality received highlight a perception of poor value.
Food and Beverage
7.05
Common complaints about the dining experience and food quality, indicating room for improvement.
Overall Experience
9.05
Overall guest experience was generally positive despite individual issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:08

Property Description

Luxurious Apartments in Kraków’s Centre
Experience elegance and convenience at Turnau- Angel City Aparthotel, situated just 8 minutes' walk from the Main Railway Station. Indulge in the comfort of fully equipped kitchenettes and complimentary internet access during your stay.

Modern Kitchenettes for Your Comfort
Each apartment at Turnau- Angel City Aparthotel features a modern kitchenette complete with a refrigerator, cooker, microwave, and all essential dishes and utensils. Enjoy the flexibility to prepare your meals just the way you like them.

Prime Location for Exploring
Ideally located a short 10 minutes' walk from Kraków’s Main Market Square, with the Galeria Krakowska Shopping Centre just a stone's throw away. Additionally, a delightful breakfast spot is a mere 2-minute walk from the hotel.

Book your stay at Turnau- Angel City Aparthotel now to elevate your Kraków experience!

Important information:

Check-in at this property is self-administered using the access codes you will receive on arrival day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for 50 zł per person per stay when using an available cot.
    Children up to and including 5 years old stay for 20 zł per person per night when using an existing bed.
    People 5 years old and over stay for 60 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 8348 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 7.05
Overall Experience: 9.05
K
kyle • solo_traveller • gb
9
2026-05-30 • via Nuitee
K
Katarzyna • solo_traveller • pl
2
Pros:

Jedynie lokalizacja

Cons:

Stosunek jakości do ceny. Zdjęcia na booking odbiegają od rzeczywistości. Lozko w salonie bylo rozwalone

2026-05-30 • via Nuitee
D
Dorota • solo_traveller • de
9
Empfehlenswert
Pros:

Die Lage ist perfekt ! Zum Bahnhof und Einkaufszentrum max 5 min zu Fuss und die Innenstadt erreicht man ohne Probleme in 10 min zu Fuss , ohne sich verlaufen zu können. Läden hat es alle paar min . Top und empfehlenswert. Apartment ist modern, sauber und Betten sehr bequem . Man fühlt sich wohl !

Cons:

Nachts ist es sehr laut ,da das hotel direkt neben der Straße liegt . Sobald man sich daran gewöhnt hat , kann man es immer mehr ausblenden.

2026-05-30 • via Nuitee
L
Lubomir • family_with_children • sk
10
2026-05-30 • via Nuitee
K
Katarzyna • family_with_children • pl
6
Pros:

Apartament w samym centrum. Wszędzie było blisko. Klimatyzacja działała bez zarzutu.

Cons:

Apartament był czysty ale niestety już mocno zużyty. Widać że wyposażenie apartamentu jest tanie i słabej jakości. Sprzęty w kuchni takie jak czajnik wymagają wymiany. Sztućce każdy z innego kompletu. Połamana i poklejona taśmą szczotka od odkurzacza. Pościel widać że wyprana ale już szara i z widocznymi plamami. To samo tyczy się ręczników. W apartamencie w nocy było bardzo jasno. Zasłonki nie dość że przezroczyste i mocno zniszczone to kończyły się jakieś 40 cm nad podłogą i nie zasłaniały całego okna.

2026-05-30 • via Nuitee
N
nj649 • couple • pl
8
2026-05-30 • via Nuitee
S
Szymon • solo_traveller • pl
9
2026-05-30 • via Nuitee
M
Maciej • couple • dk
10
Pros:

Wszystko super

2026-05-30 • via Nuitee
I
Iurii • couple • ua
8
2026-05-29 • via Nuitee
G
GOENSIK • solo_traveller • kr
10
2026-05-29 • via Nuitee
A
Anna • couple • pl
6
2026-05-29 • via Nuitee
C
CEBECİ • solo_traveller • de
7
2026-05-29 • via Nuitee
K
Krzysztof • solo_traveller • pl
10
2026-05-29 • via Nuitee
O
Olexandr • solo_traveller • ua
9
2026-05-29 • via Nuitee
A
A.Tatianya • solo_traveller • ua
5
2026-05-29 • via Nuitee
R
Richard • solo_traveller • gb
9
Great location
Pros:

Great breakfast.
Great location.

Cons:

Apartment was not really big enough for 2 people as glass doors between living room and bedroom gave no privacy

2026-05-29 • via Nuitee
P
Patryk • solo_traveller • pl
10
2026-05-29 • via Nuitee
A
Aleksandra • couple • pl
5
Cons:

Pokój był duży, przestronny, a lokalizacja hotelu bardzo dobra — blisko do miasta, co jest dużym plusem. Niestety, z łazienki wydobywał się bardzo intensywny, nieprzyjemny zapach, którego nie dało się znieść. Próbowałam kilkukrotnie skontaktować się telefonicznie z obsługą, jednak nikt nie odebrał telefonu i nie oddzwonił.

Byliśmy tylko dwa dni, dlatego nie reagowałam bardziej. W innym przypadku nie wyobrażam sobie zostać tam choćby jeden dzień dłużej.

2026-05-29 • via Nuitee
D
Dana Boczova • solo_traveller • sk
8
2026-05-29 • via Nuitee
L
Lee Morgan • solo_traveller • gb
8
Pros:

Room was a good size with fantastic air con

Cons:

The shower cubicle was a little small and the bed could have been a little higher

2026-05-28 • via Nuitee