The Rock Hotel

Hotels
8.7 (25 reviews)
No 60, Unique View Road , Nuwara Eliya , lk

Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Family rooms
BBQ facilities
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good service despite language barriers
Cons:
Damp rooms
Cold bathrooms
Smelly fridge
Overall outdated

Categories

Cleanliness
7.51
Muffe, vochtige kamers, stinkende frigo, overall verouderd.
Service
9.48
Heel vriendelijk personeel ondanks taalbarriere.
Location
9.02
Standard quality for this hotel tier.
Room Quality
7.47
Koude badkamer, overall verouderd.
Amenities
9
Standard quality for this hotel tier.
Value for Money
8.96
Standard quality for this hotel tier.
Food and Beverage
9.01
Standard quality for this hotel tier.
Overall Experience
9.18
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:26

Property Description

Luxurious Accommodation
The Rock Hotel in Nuwara Eliya offers cosy rooms adorned with soothing wall colors and floral fabrics, each equipped with a fireplace, cable TV, and a private bathroom.

Recreational Activities
Guests can enjoy singing in the karaoke lounge, playing chess and darts, or unwinding with Ayurvedic massage services. Meeting and banquet facilities are also available for business and social events.

Culinary Delights
Indulge in a variety of local and international dishes at the hotel's restaurant, complemented by a selection of fine wines and liquor at the bar.

Experience comfort, leisure, and delectable dining at The Rock Hotel. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMB

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 25 reviews
Cleanliness: 7.51
Service: 9.48
Location: 9.02
Room Quality: 7.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 9.18
I
Işıl ve rotası couple tr
10
Tekrar gelmek umuduyla
Pros:

Yataklar rahattı ve mudur cok yardımcı oldu her konuda tesekkürler tekrar

2026-01-24 via Nuitee
S
Shao Min extended_group tw
8
2026-01-08 via Nuitee
I
Ine family_with_children be
4
Verouderd
Pros:

Heel vriendelijk personeel ondanks taalbarriere

Cons:

Muffe, vochtige kamers, koude badkamer, stinkende frigo, overall verouderd. Ik dacht dat we fout zaten, gezien de discrepantie tussen score op booking.com vs realiteit

2025-09-09 via Nuitee
J
Janitha review category business travellers lk
9
Superb
Pros:

Nice comfortable stay. Breakfast was tasty, staff were very friendly, super helpful if you needed any assistance. Option for tours that we didn’t take but nice there is the offer. Rooms were very large and nicely done the balcony really topped it off. Would recommend to anyone wanting a short stay in Nuwara Eliya

2025-05-11 via Nuitee
J
Jade young couple de
10
Wonderful Stay at Nuwara Eliya
Pros:

Great stay. Room was spacious and comfortable. Cleaning was perfectly done. Staff very helpful and supportive. I have got this hotel last minute and it was an amazing experience.

2025-05-11 via Nuitee
H
Hind young couple fr
10
Definitely Recommend
Pros:

The staff were really friendly and helpful. The room was comfortable and the communal facilities great. Great communication before and after visit.

2025-05-11 via Nuitee
R
Robert young couple au
10
wonderful
Pros:

Nice Hotel, well appointed, and nice, cozy room. Clean and wonderful hot shower. It's a bit of a walk into town, but easily manageable.

2025-05-04 via Nuitee
L
Laura young couple be
9
Wonderful
Pros:

Staff were very supportive and friendly. I arrived earlier and they arranged the room before the scheduled time to let me relax as i came from a long trip. Thank you very much.! Staff cooked delicious breakfast and on the second day they made sure that the breakfast was ready by 7.15 a.m. so i can leave early. Room was spacious and hot water was instant. Had a great time there and thank you very much everyone for making my stay a nice one!

2025-05-04 via Nuitee
S
Samanthi family with young children au
8
Good
Pros:

Owner of the property is a kind and respectful.

Cons:

Location is far from the town and road is very narrow.

2025-01-07 via Nuitee
H
Harshi family with young children lk
10
Spectacular in Every way
Pros:

Rock hotel exceeded our expectations on every level.The Staff warm and helpful,and the hotel itself is exceptional.The location is perfect if you prefer to stay away from the overly crowded areas.its very closely Gregory Lake also.The dining experience was superb..we enjoyed their play area.we loved every moment of the week we spent here Thank you for make our stay wonderful

2024-09-21 via Nuitee
T
Thurairaj solo traveller nl
5
It could be better for the price
Pros:

Nice location.

Cons:

Property facilities are very low compared to the money I have apid. They should upgrade the facilities to meet the requirements of the money. Or they should lower the booking money.

2023-07-15 via Nuitee
G
Gamage family with young children lk
1
Bad
Pros:

The rock hotel Miss using Booking.com ... froude

Cons:

The rock hotel miss using Booking.com... froude

2023-07-03 via Nuitee
S
Samvel young couple am
6
Pleasant
2023-05-08 via Nuitee
M
Mayuri family with young children lk
7
Good
2023-04-26 via Nuitee
C
Chloe-beth young couple gb
10
beautiful stay, can’t fault it and staff were lovely and couldn’t do enough for us. would definitely recommend and will
Pros:

staff were very accommodating and good location

Cons:

nothing

2023-04-11 via Nuitee
H
Hasitha family with young children lk
6
Pleasant
2023-01-04 via Nuitee
M
Mahesh family with young children lk
8
Very good
2023-01-02 via Nuitee
B
Bimsara group lk
4
Disappointing
2022-12-31 via Nuitee
B
Bhanuteja young couple in
8
Very good
2022-12-29 via Nuitee
S
Sulakshana review category business travellers lk
10
Exceptional
2022-12-28 via Nuitee