Hotel Herusalen

Hotels
6.6 (20 reviews)
Calle Jerusalen 300-C , Arequipa , pe
hotelherusalen@gmail.com

listing image 1
Show all photos
Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Limited amenities
Poor communication regarding room availability

Categories

Cleanliness
5.74
Standard quality for this hotel tier.
Service
8.21
Excellent service, very friendly and accommodating staff.
Location
8.25
Great location, close to the center.
Room Quality
6.2
Small room with limited amenities.
Amenities
5.73
Not equipped with many services.
Value for Money
7.19
Generally satisfactory for the price.
Food and Beverage
4.73
Breakfast not recommended.
Overall Experience
6.71
A pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:17

Property Description

Central Location
Located just 3 blocks from Arequipa’s main square, Hotel Herusalen offers a convenient and central stay for guests looking to explore the city.

Comfortable Accommodation
The rooms at Hotel Herusalen are equipped with cable TV, minibars, and private bathrooms with showers, providing a comfortable and relaxing environment for guests to unwind after a day of sightseeing.

Convenience and Services
Guests can enjoy a daily American breakfast, onsite restaurant with room service, and access to a tour desk for area recommendations. With a laundry service available, Hotel Herusalen ensures a hassle-free stay for all visitors.

Book your stay at Hotel Herusalen for a memorable and convenient experience in Arequipa.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.6
Based on 20 reviews
Cleanliness: 5.74
Service: 8.21
Location: 8.25
Room Quality: 6.2
Amenities: 5.73
Value for Money: 7.19
Food and Beverage: 4.73
Overall Experience: 6.71
R
Ronald • couple • pe
8
Tranquilidad
Pros:

Ubicación

Cons:

No probar el desayuno

2025-08-30 • via Nuitee
Y
Yudhit Melissa • couple • pe
10
Pros:

“Gracias por la excelente atención en recepción, muy amables y siempre dispuestos. La habitación fue muy cómoda y agradable, la ubicación excelente, lo que hizo de nuestra estadía en Arequipa una experiencia muy grata.”

2025-08-24 • via Nuitee
• solo_traveller • de
3
2025-08-16 • via Nuitee
M
Michael Chay • couple • au
3
Pros:

The staff were amazing but the facilities were far from good

Cons:

Absolutely nothing in the room. Small room with Absolutely nothing

2025-08-16 • via Nuitee
M
Manila Ribeiro • extended_group • br
1
Pros:

Reservei e cheguei, não tinha vaga. Escrevi e-mail explicando que chegaria mais tarde. Absurdo isso. Nem se deram ao trabalho de resolver.

Cons:

Não teve comunicação. Avisei que chegaria pela manhã e não tinha vaga quando cheguei. Absurdo.

2025-07-30 • via Nuitee
V
Vic • family_with_children • it
8
Pros:

Hotel carino vicino al centro. Staff molto gentile e disponibile. Ottima pulizia.

Cons:

Non è dotato di molti servizi.

2025-07-29 • via Nuitee
M
Mark • couple • pe
9
2025-07-21 • via Nuitee
N
Narendran • family with young children • ky
9
Superb
2024-07-28 • via Nuitee
L
Leandro • solo traveller • br
9
Superb
2023-12-04 • via Nuitee
S
Sonia • group • pe
8
Very recommended
Pros:

The staff was very nice, they help with extra service when i feel sick.
Thsnk you.

2023-10-18 • via Nuitee
J
Jimmy • review category business travellers • pe
9
Confortable
Pros:

Good location, very clean, nice staff, nice view from the top roof.

Cons:

I think they need to improve a little the breakfast service.

2023-08-14 • via Nuitee
B
Bernie • young couple • pt
9
Superb
Pros:

Staff was amazing.We were allowed to check in at 5am without any extra charge. Everyone was kind, friendly and couldn't do enough to help, despite the language barrier. Breakfast was great.

Cons:

Bathroom small.

2023-05-17 • via Nuitee
C
Cris • solo traveller • au
8
nice and comfortable
Pros:

the location is great, you can easily walk to the centre of town. the room was
clean and comfortable and the staff were super friendly and helpful

Cons:

there is a bar across the street which played loud music until the early hours of the morning

2023-04-27 • via Nuitee
J
José • review category business travellers • sv
7
Good
2022-10-04 • via Nuitee
S
Susy • review category business travellers • pe
10
perfect for short stay in downtown
Pros:

friendly staff, very good breakfast and very good location

Cons:

-

2022-09-30 • via Nuitee
V
Verified traveler
4
Pros:

Payment by card was not working.
During a trade show they spontaneous increased the price by night by 4 times the normal price (130$US per night is just bonkers!)

2019-09-22 • via Nuitee
M
Mauricio
6
Boa localização
Pros:

Hotel com instalações super simples. Sem calefação nos quartos! Horário de café da manhã super reduzido ! De 7:30 as 9:00! Meu quarto super barulhento! Parece que as paredes são de papel! Escutava tudo dos outros quartos! A única coisa que salvou foi a localização !

2018-08-09 • via Nuitee
R
Rick
2
Bad hotel, good location
Pros:

Positive:

1) Centrally located and within a few blocks of the main plaza
2) Friendly staff

Negative:

1) Extremely noisy
2) No hot water in the mornings
3) No heating or cooling in the room
4) Very small bathroom

I would definitely not stay there again.

2017-09-25 • via Nuitee
A
Augusto Alber
4
Un hotel 2 estrellas, como mucho.
Pros:

Es un hotel 2 estrellas, como mucho, que se aprovechan en una época de gran demanda como fue durante la Perumin que se hace cada dos años (quieren hacer la diferencia para todo el año), he pagado la tarifa de un 4 estrellas alto o 5 estrellas. Lo mejor la limpieza, las habitaciones sin agua caliente en la pileta del baño, con poca luz, mínimo espacio, una luz tipo oficina en la habitación, sin luz de cama para lectura, con cortinas de bloqueo de luz muy débil. No tiene cafetería en el día y solamente para desayunar dos y media horas a la mañana, con mínimos productos. Si se paga en efectivo no cobran los impuestos, si es con tarjeta de crédito incluyen impuestos. Cobran en Soles a un valor más alto que el oficial.

2017-09-23 • via Nuitee
R
Ricardo
4
No volveré a este hotel
Pros:

Mucho ruido de los carros y conversaciones, no tiene insolación de ruidos, él baño con una peste insoportable por los tragantes de piso del baño,

2017-09-22 • via Nuitee