Queenswood Cottage

Hotels
8.5 (1038 reviews)
124/1 Badulla road nuwara eliya , Nuwara Eliya , LK

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Need for maintenance
Food quality issues
Inconsistent service

Categories

Cleanliness
8.14
While many reviews praised cleanliness, issues were noted such as a broken shower and the need for maintenance.
Service
9.11
General sentiment is positive, with many comments on friendly and accommodating staff.
Location
9.15
Location is frequently praised for being convenient and close to attractions.
Room Quality
8.6
Rooms are generally described as spacious and comfortable, though maintenance is required in some cases.
Amenities
8.13
Amenities received mixed feedback; while breakfast options were praised, some dissatisfaction with the restaurant and lack of alcohol service was expressed.
Value for Money
8.59
Standard quality for this hotel tier, but some guests felt the experience didn't fully meet their expectations.
Food and Beverage
7.64
Food quality was mentioned as needing improvement, particularly regarding the restaurant's offerings.
Overall Experience
8.61
Many guests enjoyed their stay overall, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:33

Property Description

Rustic Charm and Modern Comforts

Garden Oasis: Enjoy the serene garden setting, perfect for relaxation and unwinding after a day of exploring.

Culinary Delights: Indulge in a variety of international and local cuisines at our restaurant, catering to all taste buds.

Convenient Location: Explore Nuwara Eliya with ease, as our hotel is just a 5-minute walk from the town center.

Experience the perfect blend of nature and comfort at Queenswood Cottage. Book your stay now for a memorable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.5
Based on 1038 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
F
FX • family_with_children • ma
7
2026-10-23 • via Nuitee
C
Christian • family_with_children • de
9
Pros:

Tolles, individuell eingerichtetes Hotel. Das Personal war sehr nett und zuvorkommend. Das Essen war sehr gut und die Zimmer sehr sauber.

Cons:

Zimmer waren etwas dunkel, da Fenster zu einem Innenhof lag.

2026-10-22 • via Nuitee
M
Mukherjee • family_with_children • in
6
2026-10-22 • via Nuitee
P
PATEL • family_with_children • in
7
Pros:

The cottages are good and comfortable, staff is friendly and helpful

Cons:

Cottages require quite a bit of maintenance- Cupboard door and bathroom doors don't close properly, curtains fall off along with rod, phone doesn't work, bathroom amenities are too less.

2026-10-19 • via Nuitee
D
Dax • family_with_children • au
10
2026-10-19 • via Nuitee
S
seema • family_with_children • in
8
Pros:

Was a very cosy place staff were polite l9cation was also very good
Very peaceful and quiet location would recommend it , breakfast was decent not very elaborate but good .

Cons:

Limited breakfast options
Cappuchino was being charged

2026-10-17 • via Nuitee
S
Stefano • solo_traveller • ch
9
Pros:

The room all covered in wood looks really nice and it makes you feel you are in a different place.
Comfortable beds.
Everything is very clean.
The hotel restaurant has great dishes.

Cons:

Room sound isolation is not great but it's a problem only with loud neighbours.

2026-10-16 • via Nuitee
R
Ralph • couple • nl
10
Twee nachten geweest. Top vervlijf!
Pros:

Prachtige kamers. Soort blokhut. Met een bad waar je samen ik kan. Geen airco maar dat is daar echt niet nodig. Wel kachel! Restaurant heerlijk. Aardige mensen

2026-10-13 • via Nuitee
S
Sergio • couple • es
8
Muy Buen Hotel en Nuwara Eliya
Pros:

Es un bonito y coqueto hotel en el centro de Nuwara Eliya. Esta en ampliación actualmente pero destaca por su aspecto de cabañas de madera. Destacar el personal, super atento, amable y dispuesto siempre a ayudar (se me perdieron unas llaves y me ayudaron a buscarlas) de hecho me subieron de categoría la habitación porque estaba libre una superior sin coste alguno. Lo Dicho un diez para su atención.

Cons:

A nivel de infraestructura tiene que mejorar, y entiendo que con la ampliación mejoraran algunos aspectos, como la entrada que es engorrosa si vienes en coche, las habitaciones son bonitas pero no les vendría mal cierta renovación por dentro, además no son todo lo tranquilas que deberían porque están pobremente insonorizadas y se escucha la habitación de al lado (es cierto que suele ser un ambiente tranquilo pero aun así debería estar mejor aislado) El desayuno es mejorable, sobre todo el Cafe que es infame.

2026-10-11 • via Nuitee
A
Anouk • couple • nl
9
Hotel met fantastisch personeel en een leuke sfeer
Pros:

Het personeel was heel vriendelijk. Er was een klein probleempje met de betaling maar dat is ontzettend goed opgelost door de 2 mensen achter de balie. De mevrouw achter de balie heeft ons leuk en goed ontvangen, en ons ons hele verblijf erg goed geholpen. Het personeel is mega vriendelijk, doet goed hun werk en zal je verblijf zeker goed doen. Ook het ontbijt was zeer uitgebreid en erg lekker, de ober van het ontbijt was erg vriendelijk, werkte hard en was erg persoonlijk. De matrassen zijn heerlijk en de sfeer van het hotel is erg leuk. Ook was alles goed schoon.

Cons:

De hotelkamers zijn erg mooi, maar heeft wel wat achterstallig onderhoud, niet heel storend, maar toch. De bedden zijn erg groot alleen erg kort, ik ben een vrouw van 180 cm en lag met mijn kuiten buiten het bed. Verder heeft het hotel niet echt mooi uitzicht op de omgeving.

2026-10-08 • via Nuitee
A
Alina • couple • ch
7
Pros:

Hübsche Anlage, freundliches Personal. Zimmer sehr geräumig.

Cons:

Frühstück war leider nicht so unser Fall.

2026-10-07 • via Nuitee
S
Selva Kumar • solo_traveller • my
10
2026-10-07 • via Nuitee
V
Vidmantas • solo_traveller • gb
9
Pros:

Everything

Cons:

Noise and could have more windows

2026-09-19 • via Nuitee
R
Rosanna • couple • ph
5
Cons:

The staff is extremely slow in responding to requests. For instance, it took over 30 minutes and three calls before they attended our request for coffee and water.

2026-09-16 • via Nuitee
C
Céline • family_with_children • fr
9
belle expérience dans un hôtel à la décoration atypique
Pros:

Bel hôtel en bois avec un thé servi à l’arrivée
chambres avec le charme du bois, un radiateur d’appoint est appréciable car la région est froide
Très belles salles de bains bien équipées, eau chaude à volonté, peignoir, seiche cheveux, produits de toilette
Petit déjeuner au buffet copieux

Cons:

Service un peu lent au restaurant de l’hôtel qu’il est préférable de réserver
Belle salle avec un billard qu’on n’a pas pu utiliser, dommage

2026-09-14 • via Nuitee
B
Benoit • extended_group • fr
9
Pros:

Tout était superbe

Cons:

Bruit de travaux

2026-09-11 • via Nuitee
I
ihab • couple • iq
10
hotel was very clean and the staff were so friendly and helpful food at the restaurant was delicious I had a very ple
Pros:

hotel was very clean and the staff were so friendly and helpful
food at the restaurant was delicious
I had a very pleasant and enjoyable stay. I would definitely recommend this hotel

2026-09-08 • via Nuitee
C
charlotte • family_with_children • fr
8
Pros:

L'endoit est idéalement situé avec goût.

Cons:

Le restaurant était moyen au niveau de la qualité de la nourriture

2026-09-07 • via Nuitee
O
Oscar • family_with_children • es
9
Sitio muy bonito
Pros:

Sitio precioso y muy bien ubicado.

2026-09-02 • via Nuitee
Q
Qaanitha • solo_traveller • lk
9
Pros:

Cozy room and comfortable bed. Tasty Sri lankan breakfast. Friendly and helpful staff. Central location in town.

Cons:

Room is dark and window in basic double room opens on to a wall so makes it claustrophobic if you stay in for a long period.

2026-08-31 • via Nuitee