Fairfield Inn & Suites Dallas West/i-30

It was okay

Two hours after check-in the elevator went down and made it impossible to get to our room with my son who is in a wheelchair and needs to use a medical device in the room. I requsted a refund and was told I "should" be refunded the cost; however, I have yet to receive the refund or any communication from the hotel.

This hotel has an amazing rate, which is why we booked here.
Well, save yourself damage to your vehicle and DO NOT stay here. Our vehicle was broken into. So was another vehicle parked two cars over.
Didn't help anything that we parked under a light and beside a sign stating the property was protected by cameras.

Staff at the front desk was very helpful and rooms were clean

It was a nice hotel. I booked with because of the indoor pool. However the door to pool didn't work. That was disappointing. The breakfast was good though. Even if they ran out of plates by 7 am.

Na

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My husband and I had a trip to Dallas for a concert and we were happy with our stay here! We loved the continental breakfast and the location. Downsides are the check in was strange, no one was there at the counter to greet us at 5 pm so not too late and we had to just wait there for about 10 minutes until someone emerged from the back office even after calling with no answer. Also, the room was fine but the curtains had very strange red stains (not sure what) on them but the rest of the room was clean and ready for us with fresh towels and blankets and such. Overall would definitely stay again, just a couple minor inconveniences.

Everything was nice...im looking forward to stay there next time i come back
Good excellent service 10/10

Front desk was accommodating

Better than expected

The water went out for a day and no reimbursement for the day.

Needed an easy stay after a long drive and concert. This spot was perfect at a great price! Staff was concise and efficient.

Would like to have been able to extend check out by 2 hours to comfortably complete our plans.

The rooms were clean and the beds were comfortable but the smell of drugs in the elevator and halls way

What a wonderful stay. The staff was helpful and nice. The room was clean and comfy. Would stay there again

We asked the receptionist to change the sheets as soon as we arrived at the room because they were filthy and had yellow spots and what appeared to be makeup. It took a long time, and she claimed she didn't know how to do it and that she was the only employee in the entire hotel.

Great stay

Good location and security at night makes for a comfortable stay

Breakfast had several options. It was good. Rooms were nice and parking included.