Hotel Kärntnerhof by keyone

Hotels
8.8 (1347 reviews)
Winkl 3 , Heiligenblut , AT
+43 720 229090

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Heating
Terrace
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cozy rooms
Cons:
Check-in issues
Double booking problems
High food prices

Categories

Cleanliness
8.38
Issues with room availability and cleanliness, as noted in some reviews.
Service
9.35
Generally positive experiences with friendly staff, but some negative comments on support.
Location
8.89
Beautiful views and great access to natural surroundings.
Room Quality
8.84
Rooms are described as beautiful and cozy, though some mention issues.
Amenities
8.87
Sauna and pool facilities praised, though some had minor concerns.
Value for Money
8.33
Some reviews mention high prices relative to offerings.
Food and Beverage
8.88
Breakfast and dinner were generally viewed positively, yet there were comments about value.
Overall Experience
8.85
Positive overall experiences, despite noted complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:45

Property Description

Luxurious Accommodation with Scenic Views
The Kärntnerhof, a newly renovated 4-star superior hotel nestled in a tranquil valley along the Möll River, offers a serene escape just 600 metres from Heiligenblut's village centre. Enjoy stunning vistas of Austria's highest peak, the Großglockner, from the indoor pool in the spa area. Free WiFi throughout the property ensures you stay connected during your stay.

Extensive Spa Facilities
Indulge in relaxation at Hotel Kärntnerhof's 400 m² spa area, boasting an indoor pool with panoramic views, a sauna area with 4 distinct saunas, and refreshing massage showers. Unwind in style and comfort after a day of exploring the picturesque surroundings.

Convenient Winter Amenities
In winter, take advantage of the ski bus service to the cable car valley station, ensuring easy access to the slopes for a day of skiing or snowboarding. Afterward, retreat to the winter garden or the riverside Kneipp zone in the expansive garden for a serene end to your day.

Ready to experience luxury and relaxation at Hotel Kärntnerhof? Book your stay now for an unforgettable getaway.

Important information:

Please note that the swimming pool is open from 07:00 to 19:00. The sauna is open from 15:30 to 19:00.

Please note that the Großglockner High Alpine Road is closed during winter season.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SZG

Location

Guest Reviews

8.8
Based on 1347 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.85
B
bianca • couple • at
10
Sofort wieder !
Pros:

Keine Rezeption aber hat nicht gestört. Frühstück super, alles was man braucht , Lage toll für Wanderungen, sehr ruhig. Zimmer eine Sensation !! Wellnessbereich und Pool auch super!

Cons:

Könnte jemanden stören so ohne Rezeption , für uns hats gepasst.

2026-11-07 • via Nuitee
S
Schöngruber • couple • at
8
Traumhafte Ausstattung
Pros:

Sehr schön eingerichtet

2026-11-06 • via Nuitee
N
Nikhil Tom • extended_group • in
10
Pros:

The room we got was spacious 2 bedrooms apartment. Both bedroom had enough space and wardrobe in it. Balcony and the view from the balcony was also great.
Even though there was facilities like pool and table tennis on site, those are not accessible after 7pm was a shame.

Breakfast was great, also the staff was very friendly.

Cons:

- Checkin process was not easy, there was no staff on site(it was night time around 7pm), Checkin was through a computer on site. But the checkin process always ended up in some error. Until i telephone the service department, we were not able to checkin.
- bathroom had a window to the living room with a blind, and the blind was controllable from the living room, So anyone in the living room can open the blind an look inside, there was not control of that from inside the bathroom.

However, this is just a feedback to the hotel, not a negative review.
I would definitely chose the same hotel in case of future needs in area.

2026-11-04 • via Nuitee
J
John • couple • nl
9
Pros:

Prachtige kamer met mooi uitzicht, goede bedden en douche

Cons:

Inchecken was een ramp , gaat via een zuil en mensen staan chagrijnig te zijn omdat het allemaal niet zo lekker werkt , en er niemand is om te helpen, je wordt aan je lot overgelaten

2026-11-03 • via Nuitee
J
Joana • couple • at
4
Pros:

Very cozy and nice

Cons:

Weird not to have anyone around as a host.

2026-11-02 • via Nuitee
G
Giacomo • family_with_children • it
8
Bene ma non benissimo
Pros:

La stanza era ampia, confortevole e silenziosa, il terrazino ha aggiunto un plus notevole. La colazione normalissima ma buona, nulla di diverso rispetto ad una colazione di un quattro stelle italiano. Forse un pò parca nella scelta, non essendo continentale non abbiamo trovato brioche o torte ma la parte salata era ben fornita e lo yogurt con i cereali o muesli era molto gustoso. La struttura si vede che non è nuova ma è mantenuta molto bene , è sicuramente un posto particolare che non ti lascia con la voglia di fuggire ma non so se tornerei. Nel complesso non mi sento di sconsigliarlo.

Cons:

La zona wellness è composta da una piscina e da una zona saune e una zona relax molto carine , con purtroppo svariate note dolenti.
La piscina è fredda. in inverno acqua a 28 gradi è fredda, entri e ti congeli, ho avuto quasi una congestione. Non siamo riusciti a goderci la zona, non è affrontabile una piscina fredda in inverno.
L'area sauna apre la mattina fino alle 13 e al pomeriggio dalle 16 alle 19.
Capisco che sia per loro bassa stagione ma penso sia corretto fornire un servizio senza interruzioni.
Nell'area relax non è presente nemmeno un bollitore o una zona ristoro per farsi un te o comunque una bevanda calda per riprendersi dalla sauna, sono presenti dei bicchieri di carta e una brocca d'acqua.
Gli accappatoi che vengono forniti agli ospiti hanno visto anni migliori.

Tornando alla struttura l'ultimo appunto è la pulizia, avevo richiesto la pulizia della stanza e un refill del bagnoschiuma perchè al nostro arrivo il bagnoschiuma in doccia era finito, cosa alquanto fastidiosa, e ci è stato fornito solo il refill del bagnoschiuma senza alcuna pulizia della camera. Ho trovato tuttavia divertente la costruzione con i mandarini ed il gioco di mio figlio che hanno fatto sul lavabo.

2026-11-02 • via Nuitee
S
Sandra • couple • at
4
Heiligenblut sein toller Ort, das Hotel leider nicht.
Pros:

Es nett gelegen.

Cons:

Das Checkin war online, leider aber mühsam und hat lang gedauert. Wir haben als erstes ein unfertiges Zimmer erhalten. Das Personal hat ungefragt das Zimmer betreten. Das Frühstück war absoluter Standard.

2026-11-02 • via Nuitee
M
Mirko R. • couple • de
5
2026-11-02 • via Nuitee
M
Marijan 79 • couple • hr
8
2026-10-31 • via Nuitee
R
Rene • couple • de
9
Pros:

Sehr angenehmer Aufenthalt. Sauna war super, Schwimmbad auch.

Cons:

Fällt mir nix ein.

2026-10-31 • via Nuitee
M
Marie • solo_traveller • at
9
Pros:

Schöner Spa Bereich. Große, schöne, neu renovierte Zimmer. Traumhafter Balkon

Cons:

Selbst Checkin

2026-10-29 • via Nuitee
H
Harald • couple • at
10
Pros:

Das Zimmer war ein Traum.

Cons:

Die Rezeption war nicht besetzt, Der Online Check in und die Info´s für die Zimmer könnten ein wenig übersichtlicher gestaltet werden.

2026-10-29 • via Nuitee
H
Hubert • couple • at
8
Pros:

Alles gepasst

Cons:

Klopapier fehlte im Zimmer.

2026-10-29 • via Nuitee
F
Ferienspiel • extended_group • de
8
Pros:

Die Lage umgeben von den Bergen

Cons:

Kein Personal an der Rezeption, bei Ankunft kein Toilettenpapier und nur für 2 Personen ausgestattet obwohl für 3 Personen gebucht

2026-10-29 • via Nuitee
R
RuthVCE • extended_group • at
7
Schönes Hotel leider ohne persönliche Betreuung
Pros:

Schönes Zimmer, guter Preis

Cons:

Check in ohne Rezeption, Hotel wirkt wie ein Geisterhaus

2026-10-29 • via Nuitee
H
Hannalis • couple • ee
10
2026-10-28 • via Nuitee
F
Fricz • family_with_children • hu
7
Pros:

A reggeli rendben volt,a szállás elhelyezkedése jó! A Sauna jó volt! Személyzet kedves,segítőkész!

Cons:

A személytelenség. Nincs recepció! A szálloda medence vize nem volt valami meleg,és a medence tér is lehetett volna egy pár fokkal melegebb. A tetőtérben a szoba sem volt valami nagyon meleg!

2026-10-28 • via Nuitee
L
Lakatos-Kelemen • family_with_children • hu
8
Nekünk összeségében egy kellemes időtöltést nyújtott a hotel.Javareszt mindenki magyar volt a vendégek és a személyzet i
Pros:

Egy igazi gyöngyszem!Csodalatos a kilátás a hotel felújítva a szoba kényelmes!

Cons:

A wellnesbe a víz nagyon hideg volt!!!A gyerek egyáltalán nem élvezte!!!
A szaunában volt aki meztelen volt pedig nem volt kiírva!!Ez kimondottan zavaró volt!A nyitvatartas is lehetne hosszabb mert csak 19:00-ig használható!

2026-10-27 • via Nuitee
M
Mauro Fazzini • extended_group • it
8
2026-10-27 • via Nuitee
P
Pala • couple • at
9
Pros:

Sehr schönes Hotel, gemütlich, die Zimmer sind top, Frühstück ist ok würde ich sofort wieder buchen

Cons:

Hat jetzt nichts mit dem Hotel zutun
Ich würde in den Herbstferien in Heiligenblut keinen Urlaub mehr machen
Alles zu, ein Lokal hatte offen, wenn du Pech hast bekommst du am Abend nicht mal was zum Essen

2026-10-27 • via Nuitee