Hotel Casamara

Hotels
7.8 (1099 reviews)
No12, Kotugodella Veediya, , Kandy , lk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues noted
Some areas are outdated

Categories

Cleanliness
6.51
Mentioned concerns about cleanliness due to pests in some reviews.
Service
8.48
Multiple reviews praised the staff for being friendly and helpful.
Location
9.02
Consistent positive feedback regarding the central location.
Room Quality
6.97
Some reviews mentioned outdated decor, but others found rooms comfortable.
Amenities
8
Positive comments on amenities like breakfast and the pool.
Value for Money
7.46
Value perception varied, but a few reviews indicated satisfaction with overall worth.
Food and Beverage
8.01
Generally positive comments on food quality, although some inconsistencies noted.
Overall Experience
7.98
Overall sentiment leaned positively with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:38

Property Description

Central Location in Kandy City
Hotel Casamarais situated just a stone's throw away from Kandy Lake and the Temple of Tooth, offering convenience and easy access to the city's main attractions.

Dining and Entertainment Options
Indulge in a variety of culinary delights at the on-site restaurant serving Sri Lankan, Western, and Chinese cuisines, or unwind with drinks and snacks at the rooftop Stag Head Pub.

Relaxation and Convenience
Enjoy a refreshing dip in the outdoor swimming pool, avail of laundry and ironing services, and take advantage of the 24-hour front desk for all your needs during your stay.

Ready to experience the charm of Hotel Casamarais? Book your stay now and make unforgettable memories in Kandy City!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for US$15 per person per night when using an existing bed.
    People 12 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1099 reviews
Cleanliness: 6.51
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 8
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.98
A
Ali • family_with_children • mv
7
Pros:

Breakfast was excellent.

Cons:

Room not clean full of dust even after service. Pool not clean . Coffee very bad taste like water.

2026-05-03 • via Nuitee
H
hiroshi • solo_traveller • jp
7
2026-05-03 • via Nuitee
D
Dumindu • solo_traveller • lk
8
2026-04-28 • via Nuitee
A
Ankit • solo_traveller • in
9
2026-04-26 • via Nuitee
W
Wijethunga • solo_traveller • sc
10
2026-04-25 • via Nuitee
A
Aurélien • couple • fr
9
Très bon séjour
Pros:

Situation parfaite pour visiter Kandy

Cons:

Hôtel ancien dans son jus

2026-04-17 • via Nuitee
K
kusalanjani • solo_traveller • lk
8
Pros:

Clean rooms and the staff very friendly.nothing to complaint about.Highly recommend.

2026-04-16 • via Nuitee
P
Paul • couple • fr
8
2026-04-16 • via Nuitee
S
Susan • couple • gb
9
2026-04-15 • via Nuitee
J
Joy • solo_traveller • gb
7
Pros:

Great location, friendly staff, nice pool.

Cons:

Refurbishment was ongoing whilst I was there, which was a little bit loud during the day.

2026-04-14 • via Nuitee
J
Julie • family_with_children • lk
10
A great stay very convinient at the heart of Kandy
2026-04-14 • via Nuitee
A
Ashanthi • solo_traveller • lk
10
Had a great stay! Clean rooms, friendly staff, and a very relaxing atmosphere.
Pros:

Service.

2026-04-13 • via Nuitee
A
Apoorv • family_with_children • in
5
Good location, bad condition
Pros:

Only the location. Staff was okay.

Cons:

The cleanliness, the smell, the stains, the noises. Construction work is going on in their restaurant due to which they had pre poned breakfast timing s from 6 to 8:30. As a result, we had to get up early unneccesarily.

2026-04-07 • via Nuitee
S
Sandy • extended_group • gb
10
Excellent
Pros:

Everything was perfect

2026-04-06 • via Nuitee
M
Mounir • family_with_children • fr
10
Pros:

L'accueil très chaleureux et personnalisé.
L'adaptation des horaires.
Le lieu est très propre neuf et bien entretenu.
Merci à l'ensemble du staff

Cons:

Partir ...

2026-04-05 • via Nuitee
E
Emily • couple • gb
7
Great stay for a quick stopover in Kandy!
Pros:

Brilliant location, almost everything was walkable and you’re right in the centre of Kandy!

Staff were brilliant, couldn’t do enough for you.

Good water pressure in shower.

Cons:

Beds were quite hard but that’s more of a personal preference.

Lovely pool but almost always shaded!

Rooms were quite old fashioned but they’re currently in the middle of renovations (the renovation noise didn’t affect us at all).

A little noisy, our room was next to the lift so could hear when people were going in and out, also traffic/birds from the street but that can’t be helped.

2026-03-28 • via Nuitee
K
Krisztina • solo_traveller • hu
7
Ár-érték tekintetében ideális választás rövid távra
Pros:

Egy éjszakát töltöttünk itt el. Nagyon jó helyen van a szálloda Kandy felfedezéséhez. A személyzet nagyon kedves és segítőkész a reggeli bőséges volt. Habár főút mellett van, nem volt zajos éjszaka.

Cons:

A hotel szerintem nem 4 csillagos, legalábbis európai trendek szerint. Kicsit lepukkant, de egy éjszakára tökéletes volt

2026-03-25 • via Nuitee
S
Stefanie • couple • at
10
We liked it very much.
Pros:

We stayed for two nights, the Hotelroom was nice with a beautiful little balcony
facing the city. The bathroom was very clean. The staff was very kind and
friendly, also the breakfast was delicous. There is a nice little pool in a little
garden when you walk through the hotel and the rooftop-bar is build with love,
where you can sit in the evening and have a nice view of the city.

Cons:

—-

2026-03-17 • via Nuitee
B
Brigitte • family_with_children • fr
8
Emplacement idéal
Pros:

Hotel idéalement situé, personnel très agréable, petit déjeuner royal,

Cons:

Les travaux en cours, mais qui expliquent sans doute le prix pratiqué

2026-03-17 • via Nuitee
S
SUNNY54 • couple • cn
9
Pros:

The location is good. It's easy to walk to tooth relic temple. And the hotel staffs are very hospitality. Room decorated very beautiful.

Cons:

Very have thin sheet on bed.

2026-03-13 • via Nuitee