Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice breakfast options
Cons:
Cleanliness issues
Room quality complaints
Poor value for money

Categories

Cleanliness
7.78
The hotel's cleanliness received negative feedback regarding the state of the bathrooms, floors, and overall upkeep.
Service
9.25
Most reviews highlighted friendly and attentive service from the staff.
Location
9.29
The location is frequently noted as excellent and convenient.
Room Quality
7.24
Several guests mentioned issues with room conditions, such as poor sound isolation and aging decor.
Amenities
7.77
While some amenities were appreciated, others like the pool cleanliness received complaints.
Value for Money
7.23
Guests felt that the price did not match the quality and condition of the facilities.
Food and Beverage
8.28
Breakfast options were appreciated, although some mentioned a lack of variety.
Overall Experience
8.75
Despite some issues, many guests had a positive overall experience and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:15

Property Description

Luxurious Accommodations
Indulge in comfort and style at Hotel Catedral Plaza, offering rooms with modern amenities including flat-screen TVs and cozy seating areas.

Relaxing Outdoor Spaces
Unwind by the outdoor pool or soak up the sun on the terrace, providing the perfect setting for a leisurely afternoon in Santa Marta.

Convenient Location
Located just steps away from Santa Marta Cathedral and Santa Marta Gold Museum, Hotel Catedral Plaza is the ideal choice for travelers interested in exploring the city's historical and cultural attractions.

Experience the charm and convenience of Hotel Catedral Plaza - book your stay now!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

The Hotel Catedral Plaza would like to inform guests who wish to stay in the month of May that parking will not be available for the full month.
It will be operational from June 1, 2024Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SMR

Location

Guest Reviews

8.2
Based on 860 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.24
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 8.75
L
Lilian • solo_traveller • cl
10
Agradable , bien ubicada , confortable .
Pros:

La habitación amplia y cómoda , todo limpio, buena ubicación .

Cons:

El desayuno era bueno y abundante pero muy poca fruta para el lugar , no reponían si se acababa.

2026-09-19 • via Nuitee
L
Lilian • extended_group • cl
10
2026-09-19 • via Nuitee
W
Wilmer • solo_traveller • co
10
2026-09-12 • via Nuitee
W
Wilmer • solo_traveller • co
10
2026-09-10 • via Nuitee
N
Natalia • extended_group • co
8
Pros:

Todo el personal nos atendió muy bien.

Cons:

Siento que la zona humeda está muy descuidada. Lo vidrios y piscina parecían sucios. Deberían prestarle mucha atención a esto porque uno se termina quedando con una mala impresión sabiendo que el hotel vale mucho la pena

2026-09-01 • via Nuitee
J
José Gregorio GUTIERREZ • family_with_children • co
9
le séjour a été parfait
Pros:

Le staff de l'hôtel était très sympa
La localisation est parfaite
C'était très sympa mon séjour, tout était près de l'hôtel

Cons:

Le buffet dans le petit déjeuner n'avait pas beaucoup des choix. Je recommande ajouter beaucoup plus des fruits et des pains, croissants, etc

2026-08-30 • via Nuitee
V
Virginia • family_with_children • es
4
2026-08-29 • via Nuitee
S
silvia • solo_traveller • ie
7
2026-08-28 • via Nuitee
J
Jeffrey • couple • co
10
Justo lo que buscaba
Pros:

Piscina, restaurante y confort. Disfrutamos de todo.

Cons:

Podría mejorar el servicio de internet.

2026-08-19 • via Nuitee
E
Enrique • couple • es
7
Cercano al centro
Pros:

Cercano al centro. Limpieza habitaciones buena y servicio muy atento.

Cons:

Desayuno con poca variedad de opciones. Instalaciones comunes y mobiliario habitaciones poco cuidadas y deterioradas con el tiempo, sin mantenimiento

2026-08-17 • via Nuitee
R
Raquel • couple • es
5
Esperabamos algo mejor
Pros:

Está muy bien ubicado y el servicio es muy amable.

Cons:

El agua salió negra durante las primeras horas, y no nos pusieron sino champú en el baño. No nos pusieron toalla de lavabo y las de ducha tenían manchas. La habitación es muy oscura porque no tiene ventana. Papel higiénico escaso.

2026-08-16 • via Nuitee
Y
YOIS MARGARITA • solo_traveller • co
10
2026-08-13 • via Nuitee
E
elcriticolibre • solo_traveller • co
10
Pros:

Todo!!!

2026-08-12 • via Nuitee
C
CARRASCAL • extended_group • co
8
Pros:

Es central el personal amable un lindo Spot para fotos del atardecer

Cons:

La piscina la deben tener más limpia

2026-08-09 • via Nuitee
S
Saray • extended_group • es
7
Buena estancia para pocos dias
Pros:

Ubicacion y habitacion

Cons:

Hacia muchisima calor en el hotel y el aire acondicionado iba regular

2026-07-25 • via Nuitee
M
Marcin • solo_traveller • pl
10
2026-07-22 • via Nuitee
J
Junior Rafael • solo_traveller • co
10
Pros:

Las instalaciones

2026-07-21 • via Nuitee
M
MARIA • family_with_children • cl
10
excelente
Pros:

Desayuno excelente

Cons:

solo que un día se corto la luz y no había luces de emergencia y tuvimos que quedarnos en el lobby como media hora

2026-07-03 • via Nuitee
C
Correia Da Silva • solo_traveller • fr
8
2026-06-29 • via Nuitee
O
Olga Lucia • couple • co
7
Bien
Pros:

El servicio y la atención

Cons:

No estaba en funcionamiento la piscina

2026-06-20 • via Nuitee