Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice breakfast options
Cons:
Cleanliness issues
Room quality complaints
Poor value for money

Categories

Cleanliness
7.78
The hotel's cleanliness received negative feedback regarding the state of the bathrooms, floors, and overall upkeep.
Service
9.25
Most reviews highlighted friendly and attentive service from the staff.
Location
9.29
The location is frequently noted as excellent and convenient.
Room Quality
7.24
Several guests mentioned issues with room conditions, such as poor sound isolation and aging decor.
Amenities
7.77
While some amenities were appreciated, others like the pool cleanliness received complaints.
Value for Money
7.23
Guests felt that the price did not match the quality and condition of the facilities.
Food and Beverage
8.28
Breakfast options were appreciated, although some mentioned a lack of variety.
Overall Experience
8.75
Despite some issues, many guests had a positive overall experience and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:15

Property Description

Luxurious Accommodations
Indulge in comfort and style at Hotel Catedral Plaza, offering rooms with modern amenities including flat-screen TVs and cozy seating areas.

Relaxing Outdoor Spaces
Unwind by the outdoor pool or soak up the sun on the terrace, providing the perfect setting for a leisurely afternoon in Santa Marta.

Convenient Location
Located just steps away from Santa Marta Cathedral and Santa Marta Gold Museum, Hotel Catedral Plaza is the ideal choice for travelers interested in exploring the city's historical and cultural attractions.

Experience the charm and convenience of Hotel Catedral Plaza - book your stay now!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

The Hotel Catedral Plaza would like to inform guests who wish to stay in the month of May that parking will not be available for the full month.
It will be operational from June 1, 2024Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SMR

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for COP 70,000 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 10 years old stay for COP 50,000 per person per night when using an available extra bed.
    People 11 years old and over stay for COP 70,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 824 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.24
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 8.75
L
Luis • couple • co
10
Pros:

El servicio y las instalaciones son excelentes

Cons:

Todo estuvo muy bien

2026-04-10 • via Nuitee
W
Wendy Tatiana • solo_traveller • co
1
2026-04-08 • via Nuitee
B
boncita • couple • cl
10
fantastico
Pros:

la piscina muy limpia y excepcional

Cons:

poca variedad en frutas para el desayuno

2026-04-07 • via Nuitee
J
Jairo Abner • family_with_children • pe
2
Cons:

Tv cable not working. No hot water. Breakfast dishes not complete and never added. Elevator working but with flaws. Can't recommend stay at this hotel

2026-03-29 • via Nuitee
L
Lukas • couple • de
5
Pros:

Gute zentrale Lage, sieht von außen modern aus. Schöner Pool auf dem Dach

Cons:

Zimmer wirkte recht alt und in den Ecken war es schmutzig. Vor allem das Bad war dreckig. Die Dusche war so verkalkt, dass kaum Wasser herauskam.
Der Pool ist schön, wird aber von den Tauben auf dem Dach zum trinken genutzt. Man findet einige Federn im Wasser.
Es gibt nur einen ziemlichen langsamen Fahrstuhl…
Das Frühstück ist nicht wirklich gut. Das Essen, das eigentlich warm sein soll, ist kalt. Der Saft war ganz lecker. Ansonsten wirkte vieles leider ziemlich abgestanden und wir waren nicht sehr spät frühstücken.
Quasi gegenüber ist eine sehr gute Bäckerei. Ich würde das Geld für das Frühstück sparen und zur Bäckerei gehen.
Für eine Nacht wegen der Lage okay, aber mehr auch nicht. Es gibt aber bestimmt auch andere gute Alternativen in der Nähe. Wir werden das Hotel meiden

2026-03-21 • via Nuitee
M
Monika • couple • at
9
Da kann man nix falsch machen
Pros:

Die Lage ist nicht zu toppen - Blick auf die Kathedrale- rooftop mit Pool sehr nett - lokale, Geschäfte - alles in unmittelbarer Nähe. Großzügiges Zimmer

Cons:

Leider konnte man kein Fenster öffnen

2026-03-20 • via Nuitee
C
Carmencita • solo_traveller • es
6
Pros:

La ubicación

Cons:

Las habitaciones creo que no están del todo ambientadas para un alojamiento. Hacia mucho viento y se filtraba el aire por las ventanas, al punto de que se generaba un ruido insoportable y no se podía dormir.

2026-03-16 • via Nuitee
A
Aguilar • extended_group • co
9
Tranquila
Pros:

Me gustó que no fueron insistentes apenas se cumplió la hora del check out, supieron esperar sin incomodar o apurar.

Cons:

La decoración… y pequeños detalles.

2026-03-16 • via Nuitee
I
Iriarte • couple • ar
9
2026-03-16 • via Nuitee
R
robertesp • family_with_children • pe
10
Pros:

Todo muy bien

2026-03-13 • via Nuitee
F
Felipe • couple • us
10
Pros:

Location, the staff and the service 💯

2026-03-10 • via Nuitee
J
joseph • couple • gb
10
Pros:

Good location local to everything

2026-03-08 • via Nuitee
C
CLAIRE • couple • fr
9
2026-03-03 • via Nuitee
A
Anne • couple • fr
10
Pros:

Merci au personnel de la piscine et plus spécialement à Gladys avec qui la relation fut vraiment très agréable . Bons cocktails.
Très bonne situation de l'hôtel

Cons:

J'ai trouvé que les produits du petit déjeuner n'était pas de bonne qualité pour un hôtel de ce standing.Les fruits étaient sans goût ( pour le pays des fruits c'est qd même fort !),tous les autres produits étaient de médiocre qualité .

2026-03-03 • via Nuitee
G
Gutierrez • couple • co
10
Super hermoso!!
Pros:

Encantada

2026-03-01 • via Nuitee
M
Medhi • couple • fr
8
Pros:

L'emplacement très central proche des rues animées et de la plage.

Cons:

Un seul ascenseur donc beaucoup d'attente.

2026-02-28 • via Nuitee
L
Luis • couple • cl
10
2026-02-27 • via Nuitee
C
CLAIRE • couple • fr
9
2026-02-25 • via Nuitee
E
Edgarjaimesc • solo_traveller • cl
8
Pros:

La comida fue buena

Cons:

Ubicacion, especialmente para salir de noche

2026-02-24 • via Nuitee
Z
Zarife • couple • co
9
Habitación muy linda
Pros:

La habitación hermosa.

Cons:

En el desayuno los huevos revueltos tenían un pelo y no limpiaron las mesas a pesar que estaba vacío el restaurante. No había platos para el cafe y tocaba llevarse la taza sola.

2026-02-23 • via Nuitee