Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice breakfast options
Cons:
Cleanliness issues
Room quality complaints
Poor value for money

Categories

Cleanliness
7.78
The hotel's cleanliness received negative feedback regarding the state of the bathrooms, floors, and overall upkeep.
Service
9.25
Most reviews highlighted friendly and attentive service from the staff.
Location
9.29
The location is frequently noted as excellent and convenient.
Room Quality
7.24
Several guests mentioned issues with room conditions, such as poor sound isolation and aging decor.
Amenities
7.77
While some amenities were appreciated, others like the pool cleanliness received complaints.
Value for Money
7.23
Guests felt that the price did not match the quality and condition of the facilities.
Food and Beverage
8.28
Breakfast options were appreciated, although some mentioned a lack of variety.
Overall Experience
8.75
Despite some issues, many guests had a positive overall experience and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:15

Property Description

Luxurious Accommodations
Indulge in comfort and style at Hotel Catedral Plaza, offering rooms with modern amenities including flat-screen TVs and cozy seating areas.

Relaxing Outdoor Spaces
Unwind by the outdoor pool or soak up the sun on the terrace, providing the perfect setting for a leisurely afternoon in Santa Marta.

Convenient Location
Located just steps away from Santa Marta Cathedral and Santa Marta Gold Museum, Hotel Catedral Plaza is the ideal choice for travelers interested in exploring the city's historical and cultural attractions.

Experience the charm and convenience of Hotel Catedral Plaza - book your stay now!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

The Hotel Catedral Plaza would like to inform guests who wish to stay in the month of May that parking will not be available for the full month.
It will be operational from June 1, 2024Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SMR

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for COP 70,000 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 10 years old stay for COP 50,000 per person per night when using an available extra bed.
    People 11 years old and over stay for COP 70,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 810 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.24
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 8.75
A
Anne • couple • fr
10
Pros:

Merci au personnel de la piscine et plus spécialement à Gladys avec qui la relation fut vraiment très agréable . Bons cocktails.
Très bonne situation de l'hôtel

Cons:

J'ai trouvé que les produits du petit déjeuner n'était pas de bonne qualité pour un hôtel de ce standing.Les fruits étaient sans goût ( pour le pays des fruits c'est qd même fort !),tous les autres produits étaient de médiocre qualité .

2026-03-03 • via Nuitee
C
CLAIRE • couple • fr
9
2026-03-03 • via Nuitee
G
Gutierrez • couple • co
10
Super hermoso!!
Pros:

Encantada

2026-03-01 • via Nuitee
M
Medhi • couple • fr
8
Pros:

L'emplacement très central proche des rues animées et de la plage.

Cons:

Un seul ascenseur donc beaucoup d'attente.

2026-02-28 • via Nuitee
L
Luis • couple • cl
10
2026-02-27 • via Nuitee
C
CLAIRE • couple • fr
9
2026-02-25 • via Nuitee
E
Edgarjaimesc • solo_traveller • cl
8
Pros:

La comida fue buena

Cons:

Ubicacion, especialmente para salir de noche

2026-02-24 • via Nuitee
Z
Zarife • couple • co
9
Habitación muy linda
Pros:

La habitación hermosa.

Cons:

En el desayuno los huevos revueltos tenían un pelo y no limpiaron las mesas a pesar que estaba vacío el restaurante. No había platos para el cafe y tocaba llevarse la taza sola.

2026-02-23 • via Nuitee
B
Bernadette • couple • fr
10
Pros:

La gentillesse du personnel, la qualité de la literie, le confort

2026-02-13 • via Nuitee
M
Melissa • extended_group • it
9
2026-02-11 • via Nuitee
G
Garold • couple • jp
9
I would stay there again.
Pros:

Central location. Clean. Comfortable bed. The pool area was small but very nice — great views. Staff were so friendly and helpful.

Cons:

Nothing in particular comes to mind. I noticed that some rooms opened onto the interior. Be mindful of that when booking. I was glad to have a room with windows that offered an external view.

2026-02-10 • via Nuitee
E
Eugen • couple • al
1
2026-01-31 • via Nuitee
B
Baptiste • couple • fr
10
Super hotel très confortable
Pros:

Tout, la piscine, la chambre avec un lit très confortable ainsi que le petit-déjeuner et la localisation de l’hôtel

Cons:

Ras

2026-01-30 • via Nuitee
S
Samuel • couple • ch
5
Pros:

Me gustó que todo estaba muy limpio y El personal fue amable

Cons:

La Instalación muy vieja y la cama súper incómoda , el desayuno bastante regular.

2026-01-24 • via Nuitee
C
Corentin • extended_group • ch
9
Je le recommande, vous ne prenez aucun risque
Pros:

Emplacement idéal surtout en période de fêtes de fin d’année.
Personnel au top

Cons:

Rien

2026-01-22 • via Nuitee
M
Margot • couple • fr
7
Pas mal
Pros:

La vue du toit sur la cathédrale

Cons:

Le bruit
Dans cette ville venteuse le bâtiment est en proie au courant d air ca siffle dans la chambre toute la nuit

2026-01-20 • via Nuitee
T
Toledo • couple • co
10
Pros:

Excelente

2026-01-20 • via Nuitee
L
Lourdes milagros • couple • co
10
Pros:

Exente atención

Cons:

Todos me gusto la comida la atención todos excelente calidad

2026-01-19 • via Nuitee
J
Jorge • couple • co
5
Pros:

It's nice but furniture is not in good state/shape

Cons:

Location

2026-01-19 • via Nuitee
L
Laura • couple • us
1
Pros:

Está muy deterioradas las instalaciones del hotel , teníamos dañada la cortina así que nos entrena toda la luz cuando amanecía , las toallas súper viejas parecían del piso .

2026-01-19 • via Nuitee