Palla Boutique Hotel

Hotels
9.1 (1057 reviews)
Puente Bolognesi 350 Arequipa 350 , Arequipa , pe

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent service
Great location
High-quality food
Cons:
Pool cleanliness
Noise issues

Categories

Cleanliness
8.28
Some reviews indicate issues with pool cleanliness and the room description suggests varying sanitation quality.
Service
9.75
The staff is frequently praised for being friendly and attentive, with several comments highlighting exceptional service.
Location
9.29
The hotel location is described as ideal, being in the heart of the city with great views.
Room Quality
8.74
Rooms are generally reported to be comfortable, though there were some comments about noise and windows lacking views.
Amenities
8.77
The hotel offers a rooftop terrace and pool, though the pool was noted to be small.
Value for Money
9.23
Overall, guests feel they received good value for their stay given the excellent service and amenities.
Food and Beverage
9.28
Breakfast received high praise, particularly the quality of food and the experience on the terrace.
Overall Experience
9.45
Overall satisfaction was very high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:06

Property Description

Luxurious Accommodation
Palla Boutique Hotel, nestled in Arequipa's historical city centre, offers elegantly designed rooms just a stone's throw away from the main square. Each room features modern amenities including a flat-screen TV, safety deposit box, and a private bathroom stocked with complimentary toiletries.

Convenient Facilities
Guests can take advantage of the complimentary WiFi available throughout the property and make use of the free private parking on-site. The 24-hour front desk ensures assistance is always at hand for any needs that may arise during your stay.

Relaxing Atmosphere
Unwind at the on-site bar or in the cozy seating areas available in some rooms. Whether you're exploring the city or simply taking a break, Palla Boutique Hotel offers the perfect blend of comfort and convenience.

Book your stay now at Palla Boutique Hotel for a truly unforgettable experience!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AQP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for US$45 per person per night when using an existing bed.
    People 8 years old and over stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1057 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.45
L
Lisa-Marie solo_traveller de
9
Tolle Unterkunft!
Pros:

Tolles, modernes Hotel. Geräumige Zimmer. Gute Lage.

2026-06-27 via Nuitee
C
Cédric solo_traveller be
8
2026-06-27 via Nuitee
C
Cédric couple be
8
2026-06-27 via Nuitee
A
Abdelkader couple il
8
2026-06-27 via Nuitee
P
Philip couple ch
9
Pros:

Dachterasse, Servicepersonal, Frühstück

Cons:

Die Zimmer waren etwas kalt.

2026-06-25 via Nuitee
C
Charlotte CIBAUD solo_traveller fr
7
Pros:

Très bon emplacement.
Hotel de qualité
Chambres un peu petites et froides.

Cons:

Manque un petit peu d'âme
Un peu froid la nuit.

2026-06-24 via Nuitee
C
CARLOS couple br
9
2026-06-23 via Nuitee
M
Michelle couple au
8
Arequipa's Pallas hotel a central place to stay
Pros:

Delicious breakfast on the rooftop terrace. Spotted hummingbirds each day and could see the city spreading out around the hotel.

Lovely, helpful staff who ensured hotel security to keep us safe. Room was a bit chilly and in the lower section of the hotel, but a large king sized bed.

Cons:

Only 1 pillow on the bed p.p.

2026-06-22 via Nuitee
J
Jorge couple de
10
2026-06-21 via Nuitee
I
Ilise solo_traveller au
8
Pros:

Beautiful updated hotel, perfect location, 24 hour reception, great shower with hot water and pressure

Cons:

It's cold except for the room if you keep the heater on all night x

2026-06-21 via Nuitee
E
Eulalia solo_traveller es
9
2026-06-21 via Nuitee
M
Miriam couple es
10
2026-06-20 via Nuitee
Y
Yannick solo_traveller fr
9
Ne pas restreindre la liberté des clients
Pros:

Sécurité : entrées filtrées
Pdj sur la terrasse à la carte, avec des produits de qualité
5 minutes à pied de la place d'armes
Design général de l'établissement

Cons:

Sécurité : TROP de sécurité ! L'impossibilité ne serait-ce que de faire rentrer un ami dans la chambre !! Le réceptionniste doit toujours voir la personne extérieure. Etant moi même hôtelier, je trouve ça aberrant donc -1 sur la note !!
Chambre non chauffée à l'arrivée.

2026-06-19 via Nuitee
M
Miguel solo_traveller es
7
2026-06-19 via Nuitee
G
Globetrotter108 solo_traveller it
10
Boutique hotel
Pros:

Un vero boutique hotel a pochi passi dalla piazza principale.
La camera era bella e silenziosa (cosa non facile nelle gradi città peruviane), dotata di una stufetta riscaldante e di un letto molto comodo.
A completare il tutto la gentilezza e la cura per il cliente, con la colazione al sacco offerta la mattina presto quando ho effettuato il tour.

Cons:

Difficile trovare difetti, ma se proprio devo muovere una critica costruttiva a colazione servirei marmellata e yogurt artigianali anziché industriali.
La colazione rimane comunque facoltativa.

2026-06-19 via Nuitee
S
Santos couple ch
10
2026-06-19 via Nuitee
M
Mark extended_group gb
10
2026-06-17 via Nuitee
J
Jean solo_traveller us
10
Little things go a long way!
Pros:

Liked it so much we stayed twice and they were also able to store our luggage for us. One of those small touches that goes a long way was that they had already moved our heavy stored luggage into our room so we didn’t have to take it ourselves after a tiring excursion!

2026-06-17 via Nuitee
J
Jean solo_traveller us
10
What a gem!
Pros:

Spacious gym, beautiful rooftop for both sunrise and sunset, secure - someone is always watching the door, and just very beautiful! It looks tiny from the outside but it really expands once you’re inside.

Cons:

None of our tours wanted to pick up or drop off by the doors - not sure why. Maybe it’s a location thing? Wasn’t sure about the cleanliness of the pool.

2026-06-17 via Nuitee
T
Thomas couple at
9
Pros:

Sehr schön hergerichtetes Boutique Hotel, tolle Dachterrasse, zentrale Lage

2026-06-16 via Nuitee